Head of Controls (f/m/x)

NexGen Cloud

ABOUT NEXGEN CLOUD NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We’re a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach — equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: HEAD OF LEGAL This is NexGen Cloud’s first permanent in-house legal hire — a role that exists because the business has scaled to a point where a single legal resource is no longer enough. Commercial contracts, M&A workstreams, KYC, board secretarial, data protection, and platform terms all need dedicated ownership. As the company approaches Series B and expands into new geographies, the legal complexity is only growing. You’ll take direct ownership of the day-to-day commercial and operational legal workload and, critically, build the legal infrastructure the business needs from the ground up. This is simultaneously an execution role and a build role. This is a role for someone who thrives on responsibility, autonomy, and the tangible impact of their work. You won’t be inheriting a functioning function — you’ll be setting its foundations. WHAT YOU’LL BE DOING Rather than a long checklist, here’s what success in this role looks like: * Own the commercial contracts pipeline end-to-end — NDAs, MSAs, order forms, SOWs — running the day-to-day without escalation while building a library of standard forms and DocuSign templates from scratch. * Build the legal infrastructure NexGen Cloud needs — platform terms, KYC policy, M&A due diligence frameworks, anti-bribery policies, and export controls classification — putting in place the foundations the business is currently missing. * Collaborate closely with the Commercial and Sales teams as the first legal port of call for deal queries, and with HR, Finance, and Compliance to embed legal rigour across business processes. * Manage board and company secretarial mechanics — resolutions, Companies House filings, statutory registers — running independently from day one. * Support M&A and transaction workstreams alongside David Andrews (Seconded Counsel / GC) — due diligence checklists, closing mechanics, conditions precedent tracking. * Systematise legal operations as the business scales — contract register, matter tracking, external counsel spend management, and a legal risk escalation process that keeps the executive team ahead of issues. * Identify and close gaps proactively — whistleblowing frameworks, trademark registration programmes, insurance oversight — without waiting to be asked. ABOUT YOU We’re more interested in how you think and work than in a perfect CV. You’ll likely bring a combination of the following: Essential * Qualified solicitor or barrister (England & Wales) with 5–12 years PQE, calibrated to the market * Meaningful in-house experience in a fast-moving, high-volume environment with limited legal resource around you * Strong commercial contracts drafter — NDAs, MSAs, order forms, SOWs — who takes a position and defends it commercially * M&A and transaction exposure — you understand due diligence, closing mechanics, conditions precedent, and contractual risk in deal contexts * A genuine process builder — you’ve built or rebuilt legal infrastructure rather than inherited a functioning system * Comfortable working independently alongside a senior lawyer without needing day-to-day oversight * Organised and reliable under volume — you manage a varied, fast-moving workload without dropping the ball Nice to Have * In-house experience in technology, SaaS, cloud infrastructure, or a high-growth scale-up environment * Exposure to KYC, sanctions screening, or export controls in a B2B tech or regulated context * Company secretarial and corporate governance experience in a growth-stage business * International legal awareness across UK, EU, US, UAE, or the Nordics * Familiarity with DocuSign, contract management platforms, or legal operations tooling * Working knowledge of employment law sufficient to handle HR escalations without always going external WHAT WE OFFER * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (hybrid — London office-based with flexibility) * Real ownership and autonomy * The opportunity to make a visible, meaningful impact as we scale towards Series B and beyond * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud’s legal function and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and hear exciting news in the neocloud space.

lemon.markets

ABOUT LEMON.MARKETS 🍋 We grow investing opportunities for all European customers and businesses, providing seamless access to capital markets. We enable everyone to be an investor. lemon.markets builds infrastructure for financial services and technology companies powering the next generation of investment products. From enabling a FinTech to launch their first investment product, over allowing e.g. a Neobank to embed investing into their product to bringing investing into a completely new context. Our API-first infrastructure makes launching an investment product customer-centric and compliant. We abstract all complexity for our partners through a well documented API, a self-service customer operations portal and operating in a clear regulatory framework. Enabling partners to launch in weeks, not months. We have experienced first hand that brokerage infrastructure is broken. Building an investment product used to be highly expensive, challenging and cumbersome. We ease this pain by shielding our partners & their customers from the underlying complexity - and with that we make investing more accessible to everyone. Because that’s exactly what we enjoy, going to places nobody else dares and solving hard problems. This not only creates tons of value when done right, but attracts the smartest minds - because outlier companies are built by exceptional (& diverse) people like you. YOUR MISSION: As Principal Product Manager (Enterprise), your core mission is to establish the product direction and strategic direction for our Enterprise product which is powered by the joint capabilities of lemon.markets and dwpbank. This is a high-impact, newly created role that sits across product strategy, product management and cross-organisational collaboration and drives opportunities from concept to launch and adoption. Reporting to the Head of Product, you will drive work autonomously with deep ownership, collaborating with the leadership team at lemon.markets and dwpbank, with our product organisation and our cross-functional domains and broader functions. This is a unique opportunity to shape our enterprise strategy, delivering a direct and measurable impact on our future growth. YOU WILL: * Shape and drive forward our Enterprise product by identifying, evaluating and prioritising customer needs through a deep understanding of the market, our organisational context, our existing capabilities and the new capabilities we need. * Take a critical view of current product opportunities, group opportunities and propose a clear roadmap and influence both lemon.markets and dwpbank to deliver it * Act as the primary product interface between lemon.markets and dwpbank for Enterprise opportunities, managing stakeholders at all levels including senior leadership. * Lead by example, demonstrating strong product craft across the product development lifecycle by providing clear product direction, clarifying scope, making key priority calls, distilling alignment and creating clarity on new product and partner launches. * Work cross-function and cross-domain across engineering, operations, compliance, risk and business development to scope solutions and ensure execution. * Support org-wide craft standards and build scalable frameworks for how Enterprise product work is structured, documented and measured. * Manage and develop your direct report, fostering their growth and ensuring high-quality delivery. * Anticipate market and regulatory shifts that affect Enterprise opportunities and proactively adapt the strategy. * Drive decision-making with data, continuously forming hypotheses, running experiments and measuring impact. * Represent the product function externally with partners, vendors and enterprise clients where appropriate. YOU WILL BE SUCCESSFUL IN THIS ROLE IF: * You bring 7+ years of product management experience, with a strong track record building and scaling complex, mission-critical platforms in financial services. * You have hands-on experience working in a highly regulated environment and understand what “regulated” means day-to-day (risk, compliance, controls, auditability). * You navigate complex stakeholder landscapes across multiple companies, create leadership-level buy-in, and drive alignment with a strong writing culture (clear docs, decisions, narratives). * You are based in Germany, have the right to work in Germany, and are professionally fluent in English and German. * You’re effective at bridging a fast-moving scale-up and a long-standing industry leader, working across organisational boundaries, diverse stakeholders, and different working cultures (your path into PM can have taken some twists and turns). * You shape product strategy across domains, find cross-domain opportunities, connect delivery to company strategy, and thrive on ownership, defining ambiguous problem spaces, creating structure where there is none, mentoring and developing others, working data-driven with measurable impact, and embracing change/experimentation (incl. leveraging AI) end-to-end. * You thrive on ownership and building from scratch. Defining a new problem space, creating structure where there is none and seeing it through to tangible results is what gets you going. How we take care of you: * 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets. * 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration. * 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, individual contributer lemoneers work 4 days or more / leadership lemoneers work 7 days or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners. * 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget. * 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture. * 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing. * 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total. As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply. If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply. You have any questions? Feel free to contact us via talent@lemon.markets.com

lemon.markets

ABOUT LEMON.MARKETS 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers. lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months. As part of the dwpbank Group, we share a clear goal: making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market. Your Mission You will ensure lemon.markets delivers a fast, reliable, and compliant customer lifecycle so our partners can launch and scale investment products with confidence. Sitting in the 1st Line of Defense (1LoD), you’ll lead Customer Ops, KYC Ops, and AFC Ops and make sure day-to-day operations run smoothly while meeting regulatory expectations. You’ll report to our Head of Operations and work closely with Banking Ops and Securities Ops, plus key stakeholders in our Customer Lifecycle domain (Product & Engineering) and our 2nd Line of Defense (Compliance/Risk). Over the first months, your focus will be to bring a fresh, data-driven perspective, quickly diagnosing the biggest drivers of volume, risk, and customer pain. You’ll build a clear prioritization roadmap and execute it. Your main mission is to turn the department into a highly automated machine by redesigning workflows and automating as much as possible (while keeping compliance guardrails intact). In this role you will: * Develop and lead a team of FTEs and working students across Customer Ops, KYC Ops, and AFC Ops, setting clear expectations, coaching, and building a high-ownership culture. * Run and improve day-to-day performance across the lifecycle by steering SLAs, backlogs, cycle times, quality, and rework, ensuring customers and partners get predictable, reliable outcomes. * Establish an operating system for the area (daily/weekly reviews, capacity planning, queue/skill management) that makes priorities, bottlenecks, and decisions transparent. * Own and evolve KYC operations (onboarding, verification, document checks, remediation, periodic reviews where relevant) with strong QA standards, sampling, and root-cause work to reduce KYC aging and risk. * Own AFC case & alert operations including evidence collection, escalation logic, and audit trails to ensure defensible decisions and strong audit readiness. * Partner with Product, Engineering, and 2LoD to translate regulatory and operational needs into scalable workflows, permissions, logging, and controls and ensure every change is operationally ready (SOPs, training, rollout/support). * Lead automation initiatives across the whole Ops function by eliminating manual work through workflow automation, decision engines, etc. driving efficiency, consistency, and faster turnaround times while reducing operational risk. * Own vendor management and communication, ensuring external partners/tools meet our requirements for performance, scalability, and auditability. You’ll be successful in this role if you: * Bring multi-year operations experience in a regulated environment (FinTech/Banking) having hands-on expertise across Customer Service Ops, KYC Ops, and AFC Ops. Brokerage experience is a strong plus. * Have proven people leadership experience (coaching, performance management, hiring and capability building). * Show a strong track record in performance management (SLA steering, QA frameworks, backlog & capacity planning). * Are excellent at cross-functional stakeholder management with Product & Engineering (requirements, change management, rollouts) and have experience working with a 2nd Line of Defense. * Are hands-on and structured. You like turning ambiguity into operating cadence, clear priorities, and measurable outcomes. * Are fluent in English (C1+) and have some German Skills (B1-B2), and comfortable communicating with internal and external auditors. How we take care of you: * 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets. * 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration. * 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, leadership lemoneers work 7 days or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners. * 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget. * 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture. * 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing. * 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total. As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply. If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply. You have any questions? Feel free to contact us via talent@lemon.markets.com