
Outtake · New York City
ABOUT OUTTAKE Outtake exists to empower and facilitate trust for a digital-first world. Today, impersonation, fraud, AI-driven scams, and identity abuse spread...
Outtake exists to empower and facilitate trust for a digital-first world. Today, impersonation, fraud, AI-driven scams, and
identity abuse spread faster than any security team can respond to. So we built something different: an agentic AI platform that
proactively detects, monitors, and takes down impersonators, automating protection in hours, not weeks.
Built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is designed for clarity, autonomy, and velocity. Our goal
is ambitious: become the trust layer of the modern internet. And we intend to do it with a lean, dense, exceptionally talented
team.
Outtake is backed by top-tier investors and operators who believe in our mission and our model. With strong financial footing and
a long runway, we prioritize creating an environment where people can do the best work of their careers.
Our Deployment team is the connective tissue between Sales, Engineering, and our customers. We make sure pilots run smoothly,
product performance is flawless, and customer insights drive the roadmap.
The Deployment Associate role is an entry point into that work. You’ll support and learn from our senior Deployment team while
building a 360° view of our product, customers, and data. Your job is to keep eyes on every corner of the product, spot trends and
anomalies before customers do, and bring structured insights back to the team so we can stay two steps ahead.
Over time (think months, not years), you’ll grow into owning smaller accounts and driving more direct customer interactions. But
from day one, your impact will come from your ability to notice what others miss, connect dots across data points, and help us
deliver excellence through care, attention, and product feedback.
relationships.
end.
customers do.
experience.
change that would save customers time.
disruptions.
months.
waterfront office in Brooklyn. Collaboration, speed, and clarity matter.
Outtake is an equal opportunity employer. We are committed to building a diverse, inclusive team.
THE ROLE: As AI Deployment Strategist, you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion. YOU WILL: * Support the F2 sales process by joining prospect and client calls to address technical product questions * Own customer due diligence: complete InfoSec questionnaires, and continuously improve our DDQ knowledge base * Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AI * Prompt engineering: create natural language prompts tailored to customer needs to ensure accurate, relevant report output * Deliver light technical implementations, such as configuring SSO or provisioning custom data retention policies * Ensure CRM hygiene: maintain clean, structured data to help the customer success and sales teams scale effectively * Be the voice of the customer to the engineering team—providing real feedback that helps improve the product WHO YOU ARE You’re a versatile operator who can translate between engineers and customers. You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes. * Experience prompting and working with LLMs and AI SaaS tools * Familiarity with enterprise information security concepts and due diligence processes * Strong communicator who is commercially minded, customer-obsessed, and tech fluent. You can explain complex concepts to non technical audiences * Ability to project manage complex workflows and technical deliverables without writing production code * Strong on keyboard skills, technically sharp, and eager to find a path to leveling up your coding skills * Based in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week. NICE TO HAVES * Prior experience reviewing or writing investment memos or working as an investment analyst is a big plus * Previous roles in technical sales, solutions engineering, customer success, or AI implementation * Familiarity with reporting tools, natural language outputs, or unstructured document processing
👶 ABOUT JUNIOR We’re building cutting-edge LLM-powered workflow tools to supercharge investment research for private market investors. Our clients include most of the global top 10 private equity and consulting firms - Junior already powers hundreds of billions of dollars invested annually. We’re a profitable, bootstrapped company with a growing team of 30+ based in London, NYC and Sydney. We 10x’d our revenue in 2025. You can read more about the company mission & values here. 💡 ROLE DESCRIPTION Customer success is critical to our business. We will only ever hire people who have done the job. You should deeply empathise with the pressures faced by consultants and investors doing DD work, and how Junior can support them to deliver faster and with greater impact. We’re looking for candidates who can ‘walk the walk and talk the talk’. We are serving the largest logos in the industry and we need your help to drive adoption, satisfaction and retention with our users. You will manage global deployments of 1000s of users. You will act as the Voice of the Customer, interfacing between our users and product team to make sure we are laser-focussed on eliminating the worst parts of our customers’ work. As an early member of our Customer Success team, you'll have the unique opportunity to: * Own, build and nurture strong relationships with customers, including senior stakeholders at large cap funds and consultancies, acting as their primary point of contact and trusted partner through the onboarding, usage and feedback journey * Plan and execute large scale AI deployments of 1,000s of users * Act as the voice of the customer and see their needs rapidly transformed into new product features; guide the product team as to what they should be building to satisfy customer demands * Co-design training with our customers and deliver it * Leverage data to effectively drive customer usage, satisfaction and retention * Rapidly progress into a managerial role for an expanding customer success team * Shape the structure and processes of the customer success team, and more broadly our company culture 🔥 ABOUT YOU We're looking for an experienced customer success lead who: * 2+ years consulting - ideally CDD (no industry skew needed) OR 2+ years in PE OR 3+ years of customer success / product / data analytics experience in a startup / scale-up * Should have an active interest in AI and thoughtful opinions on how it will impact our industry * Is highly responsive and has excellent communication and presentation skills and a desire to own client relationships * Has a strong ability to prioritise and execute, driven by customer needs and business impact, and is quick on their feet when it comes to solving customer issues * Has an exceptional work ethic, with a rigorous focus on high-quality client outcomes and operational excellence * Is a collaborative team player with strong and clear opinions they are unafraid to share to make things better * Will take a rigorous approach to customer analysis, reporting and data-driven decision making**, and can write basic database queries (e.g., SQL)** * Advanced prompting capability with ChatGPT and/or other LLM tools within professional workflows * Native / highly fluent in English 🌵 BENEFITS All the usual benefits (competitive pay and equity, private healthcare etc, as well as:: * Gym membership (Equinox) * Lunch provided in-office, dinner provided when working late * Frequent offsites (recent offsites include Crete, Greece and Cancun, Mexico) 📩 HOW TO APPLY If you're excited about the opportunity to drive innovation at Junior, we'd love to hear from you! We can't wait to meet you! 🙌
IN SHORT As the Senior Lead - B2B Marketing, Run Specialty, you will drive the strategic marketing direction for National Run Specialty Key Accounts and the Regional Run Specialty and Outdoor channels, ensuring On remains the most sought-after brand on the footwear wall. You will shape a comprehensive channel strategy that balances the scale of national retail powerhouses with the bespoke, community-first needs of local running shops. Reporting to the Head of B2B Marketing, North America on the Brand Experience team, you will lead a dedicated pod to deliver hyper-local activations and tiered support strategies that accelerate commercial sell-through while safeguarding our premium positioning. YOUR MISSION * Set the strategic course for the Run Specialty channel by building and applying a tiered, end-to-end support strategy that differentiates execution across national accounts and independent retailers * Oversee the deployment of complex, integrated marketing campaigns across in-store, digital, experiential, and media channels to ensure an elevated brand presence that drives customer velocity * Partner with Field Technical Representatives and Regional Sales Teams to translate global brand stories into localized tools that empower retail partners on the ground * Act as the senior strategic marketing advisor for Run Specialty account leadership and internal sales directors, synthesizing regional interests to align cross-functional goals * Guide and mentor a pod of marketing specialists, fostering an entrepreneurial mindset that encourages calculated risk-taking in the pursuit of exceptional consumer experiences * Evaluate sell-through metrics and regional performance data to anticipate market shifts, optimization opportunities, and the commercial ROI of community initiatives * Refine sustainable workflows and resource allocation protocols specifically tailored to the fast-paced requirements of the wholesale running ecosystem YOUR STORY * You bring 8+ years of functional experience in B2B marketing, wholesale brand management, or commercial strategy within the Run Specialty or performance footwear industries * You bring 2+ years of direct people leadership experience, with a proven track record of developing specialist talent and managing cross-functional project workflows * You possess deep expertise in the running or outdoor retail landscape, with a clear understanding of the "sit-and-fit" service environment and regional community dynamics * You demonstrate strong relational intelligence, with experience navigating matrixed stakeholder groups and aligning multi-departmental outputs with broader business priorities * You possess a structured approach to decision-making under uncertainty, allowing you to confidently manage difficult commercial conversations and pivot regional account strategies when required * You exhibit an innovative mindset alongside a commitment to operational excellence, utilizing performance data to continuously refine process efficiency and campaign execution * You are agile and open to traveling up to 30% of the time to interface with key account partners, attend field activations, and collaborate across regional hubs YOUR TEAM The Brand Experience team brings On’s mission to ignite the human spirit through movement to life across North America. We lead the physical expression of the brand across retail environments, wholesale partnerships, events, and community activations. Within our dedicated Run Specialty pod, we work in close alignment with Retail Marketing, Visual Merchandising, Events, and Tech Rep teams to establish deep community connections and deliver premium, high-impact experiences that resonate with runners at every single touchpoint. For a role based in our New York City office: Typical cash compensation range for this position inclusive of base + bonus + equity = $175,000-$215,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with an industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 11 paid US holidays, corporate office closure between Christmas and New Year, and a plethora of product perks!