Head of Client & Research Success

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team? ABOUT THE ROLE The Strategy & Operations team serves as the “API” through which company strategy, operating rigor, and ways of working are translated into execution across Flex. As a Chief of Staff to the GM of Housing, you will operate as a trusted thought partner and execution owner for the division’s most critical initiatives. Embedded within the Housing division, you will help define and operationalize strategic priorities, operating cadence, and success metrics. You will support the GM and functional leaders in translating high-level goals into executable plans, while personally owning large, high-impact initiatives from initial strategy through execution and delivery of measurable outcomes. This is an exceptional opportunity for a high-ownership, entrepreneurial operator who thrives in ambiguity, can influence without authority, and is equally comfortable setting strategy and rolling up their sleeves to deliver results. You will report to the Head of Strategy & Operations for Housing and work in close partnership with the GM of Housing, with frequent exposure to the executive team. This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program. WHAT YOU’LL DO * Partner closely with the GM of Housing and functional leaders to define divisional priorities, roadmaps, and operating plans, ensuring alignment with company-level strategy * Translate divisional goals into a clear operating system that enables strong cross-functional coordination and execution * Own and drive end-to-end strategic initiatives for the Housing division, from problem definition and strategy development through execution and delivery of outcomes * Distill progress into executive-facing monthly memos and facilitate review meetings that drive the right strategic conversations and decisions * Communicate effectively with senior stakeholders, navigating complex problem sets with clarity and agility * Operate at top-decile levels of speed and productivity, dealing constructively with pressure, debate, and competing priorities * Continuously improve processes, streamline collaboration, and proactively identify opportunities to optimize how the division operates WHO YOU ARE * 8+ years of professional experience, ideally including time in management consulting and/or in a high-growth start-up within a Strategy, Business Operations, or Chief of Staff function * Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building * Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”) * Highly collaborative operator with strong interpersonal skills, able to drive alignment and outcomes through influence rather than authority * Thrives in fast-paced, dynamic environments and maintains composure amid competing priorities * Strong bias for action, paired with obsessive attention to detail and a high bar for work quality * Excellent written and verbal communicator, skilled at distilling complexity into clear, concise narratives and executive-ready materials * Exceptionally quantitative, combining advanced financial modeling skills with fluency in quantitative analysis, budgeting, and forecasting COMPENSATION Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $216,000—$270,000 USD LIFE AT FLEX We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits For full-time U.S. employees we offer: * Competitive medical, dental, and vision * Company equity * 401(k) plan with company match  * Unlimited paid time off + 13 company paid holidays * Parental leave  * Free Flex subscription  For full-time non-U.S. employees, we offer: * Competitive compensation + company equity * Unlimited PTO

At David Zwirner, we look to be an industry leader in our field, with our artists at the center of what we do. Our global exhibition program expands beyond our locations in New York, London, Los Angeles, Hong Kong, and Paris, representing over seventy artists and estates. Home to innovative, singular, and pioneering exhibitions across a variety of media and genres. Active in both the primary and secondary market, David Zwirner has helped foster the careers of some of the most influential artists today.  Who will work well with us: * The ideal candidate is someone who is passionate and interested in the arts/larger creative arena or is eager to learn. Previous experience and a background within the commercial art world is not required. * We welcome all individuals entering the workforce, those moving into a new stage of their career or vocation, making a change, returning to work, those wanting to learn and grow within the industry, to apply.  About the Opportunity Social Media Manager & Content Creator | $72k-84k annual salary, commensurate with experience. David Zwirner seeks a full-time Social Media Manager and Content Creator based in New York to support the management of the David Zwirner and David Zwirner Books social media channels. Success in this integral, cross-departmental role requires experience in and enthusiasm for social and digital platforms, a genuine interest in fine art, an understanding of basic best practices across relevant channels, and intermediate-level content creation skills. The individual in this role should be highly organized, an independent thinker, and a problem-solver who takes a collaborative approach to creative content production and campaign management. The role breaks down to approximately 40% content creation, 40% management and logistics, and 20% thought leadership and innovation. Position hours are Monday - Friday, 10am to 6pm EST. The candidate will occasionally need to work additional hours. What you’ll do: * Coordinate, produce, and publish content for all David Zwirner and David Zwirner Books social media channels, including Facebook, Threads, LinkedIn, and Instagram (including Stories, Reels).  * Collaboratively develop, execute, and help further the creative vision and approach for content across all channels (excluding WeChat) under the leadership of Social Media Director and Head of Content. * Manage, maintain, and deploy a master content calendar in Notion, ensuring that key dates across all respective internal Marketing and Sales calendars are strategically integrated into social timelines. * Assist in the information gathering and copywriting process for post captions with support from Research and Content Editors.  * Secure approved internal assets (with support from Photo, Research, and Content teams), in addition to sourcing relevant external/user-generated content and capturing content on-site, to be used in social posts. * Develop, produce, and edit short-form select video content for channels, including capturing on-site material in our galleries. * Collaborate on producing design briefs related to all social media campaign deliverables, as well as producing social media assets in accordance with best practices, both organic and paid. Liaise with the paid social team on content opportunities and social media best practices. * Support in identifying and developing relationships with social influencers and ambassadors year-round in the attendance and promotion of gallery programming. * Interface with cross-functional teams regarding daily content requests and proposals; manage the submission, feedback, and approval processes to completion, respecting all key dates and deadlines.  * Help to publish, schedule, and distribute all approved content, with relevant CTAs and tracked links. * Support with daily community management. * Assist with tracking results and generating performance-based reports as required.  * Thought leadership– serve as a social media advocate and idea generator within the gallery. * Continuous ideation– suggest and implement new features, tools, and ideas to raise brand awareness and grow channel followings. What we would like you to have: * BA (Art History, Administration, Marketing preferred) * 2-3 years related working experience; agency or equivalent experience a plus. * Experience managing content for multiple social media channels, and their related production and tracking tools. * Strong verbal and written skills, especially communicating internally to coordinate content from multiple departments. * Excellent writing/editing/visual/judgment skills. * An understanding of analytics and campaign measuring tools. * Detail-oriented, deadline-driven, with strong organizational and time-management skills. * Ability to multitask and communicate effectively with different levels of the organization. * Basic-to-intermediate level knowledge of Adobe Photoshop and Adobe Premiere Pro required. Experience with Notion and Figma is a plus. What you will love about David Zwirner: * David Zwirner has pioneered initiatives dedicated to the gallery’s long-standing commitment to kaleidoscopic storytelling, including: David Zwirner Online [https://www.davidzwirner.com/viewing-room], David Zwirner Books [https://www.davidzwirnerbooks.com/], Dialogues [https://www.davidzwirner.com/podcast], Utopia Editions [https://utopia-editions.com/], and Consignments [https://www.davidzwirner.com/consignments]. * Premier Access - to private on-site and off-site events, such as exhibition previews, book signings, talks, and walkthroughs with gallery artists and estate members, and external curators and scholars. * Staff-driven projects and fundraising initiatives. This includes David Zwirner's commitment to Galleries Commit [https://www.galleriescommit.com/]. * Benefits! Flexible workplace and commuter benefits, corporate memberships to museums, including the Whitney, MOMA, and others. Summer Fridays, generous PTO and leave, and family medical, dental, and vision benefits. 401K savings plan with automatic employer contributions. Please submit a resume and cover letter, and be prepared to provide three (3) professional references upon request. David Zwirner is an Equal Opportunity Employer. The Gallery is firmly committed to equal employment opportunities in all facets of its operations. The Gallery makes decisions concerning hiring and terms and conditions of employment without regard to any characteristic protected by applicable law. If you need assistance in applying to a role, you may reach out to recruiting@davidzwirner.com [recruiting@davidzwirner.com]. No calls or walk-ins will be considered for positions at David Zwirner.