Developer Advocate

DeepL

MEET DEEPL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination. WHAT SETS US APART What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn,Instagram, and our Blog. MEET THE TEAM BEHIND THIS JOURNEY The API & Partnership track acts as the gateway to DeepL, enabling the world to integrate our Language and AI capabilities into their own digital ecosystems. We do not just build APIs; we architect the "Golden Path" that allows internal teams to ship faster while ensuring our external interfaces are enterprise-ready. We are the stewards of scale, trust, and integration, empowering millions of users to access DeepL reliably and securely. YOUR RESPONSIBILITIES You will serve as a technical strategist, enabling 10x API delivery speed and establishing the trust required for enterprise adoption. Your work will bridge the gap between complex distributed systems and seamless partner integrations. You will: * Drive API Strategy & Scale: Architect a hyper-scalable infrastructure designed to support exponential growth in traffic and data volume. You will set the technical vision for our microservices, ensuring our systems remain resilient, secure, and performant as we scale to the next tier of usage. * Enable the Partner Ecosystem: Lead the technical side of strategic partnerships, building integrations with AWS Marketplace and enterprise SaaS providers. You will own the delivery of "Trust" features—such as granular billing, residency controls, and auditability—that are essential for closing enterprise deals. * Force-Multiply Engineering Velocity: Establish rigorous platform standards (contracts, versioning, security) that raise the bar for the entire organization. By building self-service tooling and automated quality gates, you will empower product teams to deploy independently without breaking production. QUALITIES WE LOOK FOR * Distinguished Technical Experience: 10+ years in software engineering with a focus on high-scale distributed systems and API platform architecture. You have "been there, done that" with modern cloud stacks and backend technologies, and you drive engineering cultures centered on automated testing and operational discipline. * Enterprise Integration Mastery: You understand the nuance of the enterprise landscape. You have deep experience navigating compliance, security, and data residency challenges while building integration patterns that allow third-party ecosystems to thrive on top of your platform. * Strategic Communication: You can translate complex technical challenges into clear strategic proposals. You are adept at writing RFCs and influencing stakeholders across the business—from product managers to other Staff engineers—driving consensus and execution in ambiguous environments. * AI-Native Developer: You embrace the potential of AI to transform software development. You actively use and advocate for AI tools to streamline workflows and are eager to guide the organization in adopting AI-assisted engineering practices. WHAT WE OFFER * Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. * Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. * Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. * Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. * Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally. * Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity. * 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. * Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you! #LI-JL1 WE ARE AN EQUAL OPPORTUNITY EMPLOYER You are welcome at DeepL for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.

Jellyfish

Senior Media Strategy Director Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global marketing partner of the future. We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to deliver exceptional creative solutions across any platform. In short, we create and deliver culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire. As part of the Brandtech Group we’re at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world’s No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction. Capability Overview The Senior Media Strategy Director is a senior strategic leader responsible for shaping and driving integrated, audience-first, and data-led media strategies across both digital and traditional channels. This role goes beyond media planning, focusing on high-level client engagement, cross-market integration, and the application of advanced data, technology, and AI to deliver business outcomes. The Senior Director plays a critical role in connecting brand, performance, and communications strategy—guiding clients and internal teams toward modern, full-funnel marketing solutions. Fundamental Responsibilities: Be a passionate advocate and provocateur for brands, communications strategy, and modern marketing * Act as a trusted advisor to senior clients, simplifying complex media and business challenges while identifying opportunities for growth * Lead strategic discussions with senior stakeholders, ensuring media investment aligns with broader business and brand objectives * Drive new business development and multi-market pitches in collaboration with Jellyfish Growth teams * Lead integrated, multi-market communication strategies across paid, owned, and earned channels, ensuring cohesive and compelling narratives. Deliver strategic direction across full-funnel media ecosystems, including both digital and traditional channels (Linear TV, DRTV, National & Local media) * Champion audience-first planning, leveraging data, insights, and tools (e.g., GWI, research, segmentation) to inform strategy * Lead the adoption of innovative and technologically advanced solutions, including AI, genAI, MMM, and cloud-based measurement approaches * Nurture senior client relationships, proactively identifying opportunities to drive commercial success * Inspire new ideas and fresh strategic thinking across media, content, and creative * Provide clear strategic direction to planning and activation teams, ensuring seamless integration across disciplines * Partner with cross-functional teams (creative, data, tech, and insights) to deliver unified marketing solutions * Mentor and develop teams, fostering a high-performance culture grounded in collaboration, innovation, and accountability * Lead multi-market pitches for Paid Media in collaboration with Jellyfish Growth teams You'll be the glue for our clients' communications * Work alongside media planning and practitioner teams to provide broad direction on which paid and earned media channels are likely to best support reaching desired brand outcomes * Inspire new ideas and fresh direction, whether in strategy, media, content or creative - keeping a constant eye on category, audience, trends and new news in digital marketing * Recommend appropriate brand or campaign performance measurement based on an understanding of Measurements and available tools * Ensure that briefs are inspiring, based on consumer and category insights, include a clear and single-minded measurement approach, and are following strategic objectives * You'll love getting to know your clients, developing long-lasting relationships and adding value to their business. Qualifications * 6+ years of experience in media strategy, communications planning, or integrated marketing roles within an agency or multinational organization * Demonstrated experience across both digital and traditional media channels, including Linear TV, DRTV, and National/Local media planning * Strong expertise in audience strategy, segmentation, and insight development, with hands-on experience using tools such as GWI * Proven ability to develop integrated, full-funnel media strategies that connect brand and performance outcomes * Exceptional leadership and team management experience, including mentoring and developing high-performing teams * Strong stakeholder management skills, with the ability to influence and communicate effectively at senior levels * Advanced understanding of data, analytics, MMM, AI-driven solutions, and measurement frameworks * Demonstrated expertise in building compelling strategic narratives for pitches and client presentations * Deep understanding of the evolving media landscape, including emerging technologies, platforms, and consumer behaviors * High personal standards with a commitment to quality, rigor, and continuous improvement * A collaborative team player who embodies Jellyfish values and contributes to a positive, high-performing culture Values and Behaviours Jellyfish Values WE ARE REAL & RIGOROUS WE CUT THROUGH THE NOISE WITH REAL ANALYSIS AND BRILLIANT RIGOUR. WE ARE FREE-THINKING WE CREATE AND INVENT, STAYING CURIOUS AND ALWAYS CHALLENGING CONVENTION. WE ARE ALL AUTHORS WE TAKE OWNERSHIP, SUPPORT ONE ANOTHER, AND LEAD BY EXAMPLE. WE ARE ONE BLOOM WE HAVE DIVERSE SKILL SETS, BUT RADICALLY COLLABORATE FOR SHARED SUCCESS. Behaviours Client-Centric Mindset Anticipates client needs and proactively provides solutions or recommendations Ownership and Accountability Owns mistakes, identifies lessons learned, and implements improvements to avoid repeating errors Problem-Solving Identifies potential obstacles early and develops actionable solutions to mitigate risks Commitment to Growth and Learning Proactively seeks feedback from colleagues, and clients to identify areas for improvement Additional Information Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs 🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover. 💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. 👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. All your information will be kept confidential according to EEO guidelines. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

Warp

ABOUT WARP Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI-native architecture from day 1. Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B. Legacy vendors in our space built their businesses by profiting from complexity. Warp is built from day one for AI to be the primary operator, not a feature. Every advance in LLM capability widens our lead. We hire people who ship constantly, own outcomes, and care about craft. We're in the office five days a week because speed and proximity are a competitive advantage at this stage. If you want to build something that automates an entire category of core work, not just another point solution, this is the place. We've raised over $85M from top investors like Ashton Kutcher/Sound Ventures, Y Combinator, founders of Dropbox, Replit, SV Angel, and Homebrew Capital. Built by an obsessive team from MIT, Ramp, Brex, Google, Dropbox, Apple, and more. ABOUT THE ROLE As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer Experience team — reporting to the Head of Customer Success — and serve as the go-to person when customers need guidance, answers, or hands-on support. This isn't a ticket-submitting role. You'll be a true partner in resolving customer cases end-to-end, translating real customer pain into actionable insights for our engineering and product teams, and getting ahead of issues before they become patterns. WHAT YOU’LL DO * Own real-time customer engagement via chat, Slack, and email — maintaining high service quality and fast response times * Resolve complex payroll challenges including tax notices and payment issues * Develop deep product expertise in Warp and serve as the team's internal resource for how the platform works * Partner with engineering on customer cases — context-setting, reproducing issues, and seeing them through to resolution rather than simply escalating * Translate customer-reported issues into clear, well-documented technical briefs that engineering and product can act on * Identify recurring or deep-rooted issues and bring them to leadership with recommendations — shifting from reactive resolution to proactive prevention * Communicate with third-party partners integrated with Warp on behalf of customers * Build and maintain a customer-facing knowledge base that evolves with product rollouts and common queries YOU WILL BE GOOD FOR THIS ROLE IF YOU * Are genuinely curious about how products work and motivated to become a subject matter expert * Can translate complex or technical issues into plain language — for customers and internal teams alike * Spot patterns in customer feedback and think about root causes, not just quick fixes * Take ownership of customer cases from first touch to full resolution * Thrive in a fast-paced environment where processes are still being built WHAT YOU NEED * 1–2+ years of customer support experience, ideally in a technical or product-forward environment * Strong documentation and follow-up skills with meticulous attention to detail * High customer empathy paired with sharp problem-solving instincts * Experience with tools like Linear, Pylon, or Slack — or ability to learn quickly * Ability to manage multiple cases simultaneously without letting anything fall through the cracks * Nice to have: background in HR, payroll, or financial services BENEFITS AT WARP: * 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents. * 401(k) Matching: Start investing in your future from day one. * Unlimited PTO: We offer flexible PTO, meaning you’re trusted to take the time you need to recharge while balancing your responsibilities and team commitments. * Commuter Benefits: Pre-tax commuter benefits for your daily trip to our NYC office. * Catered Lunch Daily: Great food, every day, on us. No meal prep, no decision fatigue. * Quarterly Offsites: Beautiful locations to connect as a team. Past locations include Spain and Catskills. Warp is based in New York City, and we prioritize candidates who can commit to being on-site 5x per week. Please refer to the top of this page for this position's hiring location.