
Gradient Labs · New York
AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES. Founded in 2023, we now work with some of the biggest names in ba...
AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES.
Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents,
purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they
give product and operations teams the visibility and control to trust every outcome.
We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Google. If you're excited to tackle some of the
hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.
As our first Event Marketing Manager, you'll own our global events programme end to end. Your job is to drive pipeline and
establish Gradient Labs as the known name in AI for financial services across the US, UK, and Europe through conferences, bespoke
dinners, workshops, and partner events.
You'll build community in our key cities and curate experiences that senior financial services executives will want to show up to,
and not stop talking about afterward. You'll have freedom to choose how you get the job done and you'll be backed by a world-class
team in design, marketing, and sales.
workshops where our ICP will be. Manage budget, vendor relationships, and all on-site logistics
segment by ICP, and run email invite campaigns to fill seats with the right people
creates opportunities for meaningful conversations
off warm contacts, and build post-event nurture flows in HubSpot so nothing goes cold
tools
marketing to promote via social and email, and making sure nothing falls through the cracks
visible so the team stays aligned without needing a meeting
venue, the format, or the details that make the experience feel intentional
You think about the follow-up before the event even starts
like Notion, Slack, and HubSpot without being chased
agency is the baseline
live events
This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the
future. Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts
you right in the middle of that transformation.
You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be
surrounded by a passionate, smart team that’s driven to build something groundbreaking.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. ABOUT THE ROLE: At Parloa, our AI agents turn customer conversations into lasting loyalty. As a Principal Product Marketing Manager at Parloa you will be a primary architect of how Global 2000 companies rethink their entire customer experience infrastructure. You aren’t just marketing AI; you are defining the new standard for human-AI interaction in the enterprise. You will play a crucial role in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales efforts, creating thought leadership, digging into market data, and establishing a thorough understanding of customers and competition. You will be expected to communicate with confidence and authority, think and act strategically, operate autonomously, and collaborate seamlessly across departments and time zones. AREAS OF OWNERSHIP: With an owner’s mindset, you will help Parloa move beyond features and benefits to lead the evolution of our market positioning. You will help us define how the Global 2000 perceives the shift to agentic CX for service, sales, and marketing, ensuring we are the undisputed category leader. * Specifically, you will lead product marketing efforts in support of our commercial teams as they continue to land 7-figure deals. You will help define Parloa’s overall market narrative, own the evolution of our ICP, and architect value frameworks and ROI narratives. * Develop compelling content to support sales initiatives and joint marketing with partners, be the expert for enablement sessions, and guide communication efforts across multiple audiences and channels. * Drive our ecosystem’s go-to-market strategies, empowering sales & partnership teams with sophisticated use cases and proof points based by research, infused competitive differentiators in collaboration with our Competitive Intelligence team * Amplify our thought leadership on AI agents and AI agent platforms: help source ideas, translate technical concepts into the language of our buyers, create and/or collaborate on content, and speak on webinars and at events. * Lead strategic “big bet” initiatives by taking the helm on high-stakes cross-functional projects that help us keep growing revenue 3X. This might include key deal cycles, industry-defining research, strategic partner engagements, or executive event participation. WHO YOU ARE: * 8 years of experience in Product Marketing roles, or 10 years of experience working alongside a PMM team in related roles: sales enablement, B2B direct marketing, etc. You should have a deep Product Marketing playbook. * A proven track record of supporting enterprise sales teams with storylines, collateral, enablement, and executive-level deal support. When Sales or Partnerships need the big guns, they look to you for guidance. * Whether it’s on webinars, at company events, or training the whole Sales team on new products and initiatives, you can capture an audience’s attention. * Ambidexterity for both strategy and tactics. You’ve crafted a strategic narrative in collaboration with executive stakeholders, and also created visually appealing sales collateral from top to bottom. OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. OTE Salary Range - $210,000 - $250,000 + Equity Salary Range $210,000—$250,000 USD ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Influencer Manager Location: New York, United States THE ROLE You'll be the person who connects Dove with the creators who bring its brand to life in the most authentic, relatable way across social. This is a multi-faceted role that blends influencer strategy, relationship management, creative thinking, and project management. You'll develop and manage the creator community end to end, shaping how Dove partners with influencers and content creators to drive reach, engagement, and genuine advocacy. Dove's relationship with creators is different from most beauty brands. The people who represent Dove need to genuinely reflect the diversity, honesty, and purpose the brand stands for. We're looking for someone who understands that influencer marketing for Dove isn't about reach alone. It's about finding and partnering with creators whose audiences trust them, whose content feels real, and whose values align with Dove's commitment to inclusive beauty and self-esteem. Success means a thriving, well-managed creator community that delivers consistent, high-quality content, a programme that scales across markets, and influencer partnerships that feel as authentic to audiences as they do to the creators themselves. WHAT YOU'LL DO Creator Identification and Recruitment * Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent Dove's brand values and resonate with target audiences across platforms * Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse beauty * Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status Community Management and Engagement * Develop and manage Dove's creator engagement program, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships * Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to Dove's brand purpose * Create and distribute regular community communications, such as newsletters, updates, and exclusive content * Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight * Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand Campaign and Content Activation * Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices * Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression * Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans * Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations Performance and Reporting * Report on influencer campaign performance, community growth, engagement metrics, and program impact, using data to refine strategy and demonstrate value * Monitor creator content quality and audience response, identifying what's working and feeding learnings back into briefs and strategy * Track program operations including newsletter engagement, event participation, and community health metrics Program Development and Scaling * Shape and refine the creator program's processes, tools, and ways of working, building a model that is efficient, scalable, and replicable * Support the expansion of Dove's creator program into additional markets, adapting the approach for different regions, platforms, and audiences * Contribute to the wider studio's influencer strategy, sharing best practices and insights that raise the standard across the team Client Partnership * Partner with the Dove brand team on influencer strategy, presenting program updates, campaign results, and recommendations with clarity and confidence * Manage client feedback and approvals within the influencer workflow, keeping stakeholders informed and the process running smoothly WHAT YOU BRING * 3+ years of experience in influencer marketing or creator management, with a focus on consumer brands, ideally in beauty, personal care, wellness, or FMCG * A proven track record of identifying, recruiting, briefing, and managing influencers and content creators across TikTok, Instagram, YouTube, and emerging platforms * Experience building and maintaining ongoing creator communities or ambassador program, not just one-off campaign activations * Strong project management skills, with the ability to manage multiple creator relationships, campaigns, and work streams simultaneously without dropping detail * An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements * Creative thinking, with the ability to develop engaging briefs, gifting concepts, event ideas, and community activations that strengthen creator relationships * Confidence presenting to and partnering with brand clients, with clear and structured communication skills * Experience using influencer management platforms and tools (such as CreatorIQ, Traackr, Grin, or similar) and social listening or analytics tools * Strong analytical skills, with the ability to report on campaign performance, interpret engagement data, and translate findings into actionable recommendations * An authentic interest in creator culture and social platforms, with an understanding of what makes influencer content feel genuine versus forced * An appreciation for inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, body types, and experiences * Highly organized, with a proactive, solutions-focused approach to managing complexity * Professional proficiency in English; additional languages are a plus, particularly if relevant to multi-market expansion Gen AI and Agentic Thinking: * Working proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support creator research, brief development, reporting, and program communications * Agentic mindset: ability to self-direct, prioritize across competing work streams, identify opportunities, and find efficient solutions independently * Willingness to experiment with AI tools to improve influencer identification, content analysis, trend monitoring, and workflow efficiency * Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions * At the time of this posting, the base salary for this position may range from $97,750.00 USD to $109,250.00 USD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. REQ ID: 16814 #LI-FD1 #LI-MIDSENIOR Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what’s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
About us: Causaly is redefining how humans acquire knowledge and develop insights in biomedicine. Our AI-powered platform enables researchers and decision-makers to discover and interpret evidence from millions of scientific publications, clinical trials, regulatory documents, and other complex data sources in minutes. We are building the world’s most advanced biomedical knowledge platform, powered by a high-precision Knowledge Graph and GenAI capabilities. Our technology is already used by leading biopharmaceutical organizations to accelerate drug discovery, improve safety, and drive better decision-making. Backed by top-tier investors including ICONIQ, Index Ventures, Pentech, and Marathon, we are scaling rapidly and expanding our product suite and market presence. We are looking for a highly proactive, technically curious GTM Engineer/RevOps Manager to help us build and evolve a modern, AI-native go-to-market engine at Causaly. This is not a traditional RevOps role. We are not looking for someone to “run HubSpot” or maintain existing processes. Instead, we want a builder: someone who moves fast, experiments, automates aggressively, and is excited to wire together tools, data, and workflows that directly support revenue teams. HubSpot will be your starting point, but not your end state. Over time, this role will extend across enrichment, outbound automation, AI tooling, and the broader GTM technology stack. This role is ideal for someone highly analytical who is hungry to learn, comfortable with ambiguity, and motivated by shipping improvements quickly rather than designing perfect systems upfront. What You Will Do: Build and Own GTM Systems * Own HubSpot as our core GTM system, including pipelines, properties, workflows, routing, sequences, and reporting. * Improve data quality and reliability through automation, validation, and enrichment. * Continuously simplify and refactor GTM processes as the business scales. Design Automation and Run AI-native Systems * Design and implement event-based and trigger-based workflows (e.g. funding events, org changes, intent signals). * Build and iterate on enrichment and outbound workflows using tools such as Clay and similar platforms. * Reduce manual work across Sales, Marketing, and CS through aggressive automation. Own Data Flows and Visibility * Own data flow and synchronisation across the GTM stack, ensuring systems stay aligned and reliable. * Build dashboards and monitoring to surface pipeline health, activity, and data quality issues. * Proactively identify and fix breakpoints in GTM workflows before they impact teams. Operate with Speed and Ownership * Identify GTM friction points and fix them without waiting for perfect requirements. * Move quickly from idea to implementation, prioritising velocity and impact over perfection. * Take full ownership of outcomes, not just inputs. Partner with GTM Teams * Work closely with Sales (including the SVP of Sales), Marketing, and Customer Success to understand real commercial needs. * Translate GTM problems into technical solutions and ship improvements quickly. * Document systems and workflows so they scale beyond the individual. What We Are Looking For: This role prioritises mindset and execution ability over seniority. You are likely a strong fit if you: * Have 3-7 years of experience in RevOps, Sales Ops, Marketing Ops, Growth Ops, Business Systems, or a similar role. * Are hands-on with HubSpot (or another CRM) and enjoy building workflows and automation. * Are technically curious and comfortable learning new tools quickly. * Have experience wiring systems together using APIs, webhooks, or no/low-code tools (Zapier, Make, n8n, Workato, etc.). * Move fast, ship work, and learn by doing. * Are comfortable operating in ambiguity and do not need everything clearly defined upfront. * Take initiative naturally and do not wait to be told what to do next. Nice to Have (Not Required) * Experience with enrichment or outbound tools (Clay, Clearbit, ZoomInfo, Apollo, etc.). * Comfort working with CSVs, basic scripting, or data transformations. * Interest in AI-driven workflows and automation applied to GTM. * Exposure to B2B SaaS or complex GTM environments * Experience Storytelling - taking reports and data to share insights, signals and trends with the cross functional GTM, Marketing and Product teams. We are on a mission to accelerate scientific breakthroughs for ALL humankind, and we are proud to be an equal opportunity employer. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or belief, marital/civil partnership status, domestic / family status, veteran status or any other difference.