Office & People Operations Specialist-Categoria Protetta L.68

TrueLayer

WHO WE ARE: TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?  DESCRIPTION:  "This role is preferably open to candidates belonging to Italian Protected Categories under Law 68/99, Art. 1 (persons with disability). / Questa posizione è rivolta in via preferenziale a candidati iscritti alle liste delle Categorie Protette ai sensi della Legge 68/99, Art. 1." At TrueLayer, our people are our greatest asset. We're looking for a People Administration Specialist to support our People team with the day-to-day administration that keeps things running smoothly for every TrueLayerista.  This is a junior, hands-on role where you'll work closely with our People Partners and People Operations team, supporting our Italian population while contributing to broader People Operations across the team.   WHAT WE EXPECT FROM YOU AS A PEOPLE ADMINISTRATION SPECIALIST: 🔁 Support Employee Lifecycle Administration * Help manage key administrative processes – onboarding, contract changes, and offboarding – ensuring accuracy at every step. * Keep employee records and documentation compliant with local law and GDPR, and audit-ready at all times. * Support audits and help respond to requests from authorities as needed. 💼 Support Payroll and Benefits Administration * Support the review of monthly payslips and ensure timely payments to all relevant funds. * Handle day-to-day administration of meal vouchers and TFR for Italian employees. * Prepare HR documents and forms required by local regulations or providers. * Monitor the legal inbox, ensuring timely follow-up on incoming communications. * Support the activation of interprofessional training funds * Coordinate mandatory health and safety training and medical checks (D.Lgs. 81/08). 💻 Maintain People Systems and Data Accuracy * Manage employee data in our HRIS (HiBob), ensuring accuracy and clean records. * Build and maintain templates and workflows to improve efficiency and consistency.   ABOUT YOU: * Previous experience in a People Administration or HR admin role in Italy * Good knowledge of Italian employment law, CCNL Commercio, and mandatory administrative processes * Good understanding of the full employee lifecycle and related documentation requirements in Italy * Comfortable working with HRIS platforms (ideally HiBob) and Google Workspace tools Skills and Attributes * Highly organised with strong attention to detail – accuracy is key in this role * Clear communicator in both Italian and English – able to explain administrative or legal information in a simple, accessible way * Comfortable working with data: confident in Google Sheets and able to produce clear reports and templates * People-first approach – you care about the employee experience and want to make admin feel easy, not bureaucratic * Collaborative by nature – you enjoy working with colleagues across People, Finance, and IT Why You'll Love It Here * Real impact on the day-to-day experience of every TrueLayerista  * You'll work with a passionate, collaborative, and international People team * A chance to grow your HR expertise in a company that truly values its people   Don’t meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist — we’d still love to hear from you! SALARY RANGE EUR 30000-35000 + equity BENEFITS WHAT YOU CAN EXPECT FROM US: * Competitive salary and meaningful equity in the company 💰 * Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office. * Flexible holiday policy, with 24 days as standard ✈️ * 2 volunteering days to support causes important to you 🌳 * Life Cover as part of our benefits package, offering financial protection and peace of mind for you and your loved ones 🛟 * Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦 * Meal vouchers for every day you’re working, including while remote  * Free lunch from Deliveroo 🥙 (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays) * Budget to spend on learning & development each year 📚 * 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊- these are extra days of leave focused on your wellbeing - you just book them off and spend them how you wish! * Membership of mental wellbeing platform Spill 🧘 At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.

Flo Health

500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job The People Operations Specialist ensures smooth, compliant, and human-centred People Ops delivery across the employee lifecycle — and helps strengthen employee engagement across Flo. This role is for someone striving to build their career in the People team, who is excited by systems and processes, enjoys supporting people, and has a genuine growth mindset. At Flo, we’re intentionally becoming an AI- and automation-driven People Ops team. We use technology to reduce manual work, improve quality, and create space for the work that requires human judgment and care. You don’t need to be an engineer, but you do need to be curious, proactive, and comfortable experimenting with tools to make work better. RESPONSIBILITIES/TASKS EMPLOYEE LIFECYCLE DELIVERY  * Act as the primary People Operations contact for our employees in Lithuania, providing lifecycle support across onboarding, offboarding, benefits, leave, payroll inputs, and policy adherence. * Support compliance with employment legislation by partnering with Legal and People teams. * Handle employee lifecycle updates in Hibob, SODRA and BSS, keeping records accurate and up to date. * Own immigration processes and procedures: facilitate timely work permit extensions for expats in Lithuania and support new job permits and change-of-employer processes for joiners. * Maintain and optimise people data integrity in HiBob and other systems; provide analytics, dashboards, and reports to stakeholders to support decision-making. * Collaborate with cross-functional teams (Finance, Legal, Compliance, IT) to keep workflows connected and operational delivery smooth. AI-FIRST WORKFLOW IMPROVEMENT  * Analyse, simplify, and automate workflows using AI and other tools (Google Sheets, lightweight scripts, automations) to reduce manual touchpoints and improve reliability. * Contribute ideas and ship small improvements continuously (templates, checklists, structured intake forms, better tracking, clearer documentation), learning by doing and building on the go. EMPLOYEE ENGAGEMENT  * Be a Flo culture ambassador: help employees immerse into Flo ways of working from their early days and reinforce our values through day-to-day People Ops touchpoints. * Organise engagement initiatives and events that strengthen belonging and connection across Flo (Lithuanian speaking club, celebrations, social events, swag, etc.), coordinating with People/Office partners as needed. * Own the company swag strategy and routinely execute it. KEY RESULTS/OBJECTIVES * Timely, compliant execution of People Ops processes and documentation across the employee lifecycle. * Consistent, high-quality support to employees and managers with an exceptional service mindset (fast, accurate, friendly, clear). * Reliable people data and reporting that stakeholders can trust. * Employee engagement initiatives are delivered consistently, with high participation, smooth execution, and positive feedback.  QUALIFICATIONS * 1+ years of working experience with high operational ownership.  * Strong interpersonal and stakeholder management skills; service mindset and high discretion. * Ability to work autonomously, spot issues early, and keep multiple workstreams moving in a fast-paced environment. * Growth mindset and continuous learning orientation  * Practical comfort using AI tools in day-to-day work (drafting, summarising, structuring, improving templates/workflows) and curiosity to expand that skill responsibly. * Strong Google Sheets/Excel skills. * Fluent English, Lithuanian A2+ Preferred Qualifications * Degree in economics/statistics/employment law or related field (or equivalent practical experience). * Strong reporting/dashboarding skills and confidence turning data into clear operational insights. * Experience supporting employee engagement initiatives (events, internal comms, recognition programs). * Experience working in a tech or high-growth international company. * Proficiency with systems and data tools. This role is a fixed term contract. The salary range for this role is from €2,600 per month. We remain open to discussion depending on your experience, expertise, and overall fit for the role. #LI-DL1 #LI-Hybrid  How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.  What you'll get We support impact with meaningful reward. Here’s what that looks like: * Competitive salary and annual reviews * Opportunity to participate in Flo’s performance incentive scheme * Paid holiday, sick leave, and female health leave * Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents * Accelerated professional growth through world-changing work and learning support * In-person collaboration and work in a hybrid model, with 3 days per week spent in the office * 5-week fully paid sabbatical at 5-year Floversary * Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.

Warp

ABOUT WARP Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI-native architecture from day 1. Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B. Legacy vendors in our space built their businesses by profiting from complexity. Warp is built from day one for AI to be the primary operator, not a feature. Every advance in LLM capability widens our lead. We hire people who ship constantly, own outcomes, and care about craft. We're in the office five days a week because speed and proximity are a competitive advantage at this stage. If you want to build something that automates an entire category of core work, not just another point solution, this is the place. We've raised over $85M from top investors like Ashton Kutcher/Sound Ventures, Y Combinator, founders of Dropbox, Replit, SV Angel, and Homebrew Capital. Built by an obsessive team from MIT, Ramp, Brex, Google, Dropbox, Apple, and more. ABOUT THE ROLE We're looking for a detail-oriented Tax Operations Specialist to join our payroll tax compliance team. You'll directly report to our Tax Operations Lead, becoming the first line of defense when customers receive payroll tax notices. This role combines technical tax expertise with exceptional customer service - you'll investigate issues, communicate with tax agencies, and guide founders through resolutions with clarity and confidence. This is an excellent opportunity for someone with 2-4 years of payroll tax experience who wants to deepen their multi-state compliance expertise while helping build scalable processes at a fast-growing startup. WHAT YOU’LL DO * Notice Resolution & Customer Support: Decode federal, state, and local payroll tax notices, translate tax jargon into plain English, and guide founders through resolution via email, Zoom, and Pylon * Agency Communication: Draft letters, file responses, and represent Warp in conversations with IRS, state, and local tax agencies to resolve account discrepancies, penalties, and registration issues * Tax Operations: Process state tax registrations, assist with jurisdiction setup across all 50 states, and support quarterly filings (Form 941 and state equivalents) * Documentation & Tracking: Maintain detailed case notes in Linear and Notion, track tax issues using project management platforms, and perform tax reconciliations * Process Improvement: Flag compliance trends and process gaps, turn recurring issues into FAQs and Founder Guides, and help improve workflows through automation initiatives * Cross-Functional Collaboration: Partner with Customer Support, Engineering, Product, and third-party administrators to test new tools and address client tax questions * Year-End Support: Assist with end of year preparation and other annual compliance processes WHAT YOU NEED * Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience) * 2-4 years of payroll or payroll tax experience * Strong attention to detail and exceptional organizational skills - you rigorously track every deadline, document, and follow-up * Excellent written and verbal communication skills with ability to translate complex tax concepts for non-technical audiences * Comfort juggling high notice volume and shifting priorities while maintaining exceptional customer experience * Experience with project management tools (Jira, Linear) and collaboration platforms (Slack, Zoom, Notion) * Proficiency with Google Sheets for data analysis and reconciliation * Experience with Mastertax or similar tax filing platforms * Comfortable making phone calls to tax agencies and researching compliance requirements * Willingness and openness to learn new things daily NICE TO HAVE * Multi-state payroll tax compliance experience (NY and CA experience a bonus) * Experience with penalty waiver processes and agency negotiations * Active CPA license * Background in high-growth SaaS or payroll/HR startup * Familiarity with third-party administrator workflows * Interest in process improvement and automation WHAT WE OFFER * Direct mentorship from experienced tax operations professionals * Opportunity to own end-to-end tax compliance processes * Exposure to emerging tax tech and AI tools * Collaborative team environment with clear career growth path * Competitive salary and benefits BENEFITS AT WARP: * 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents. * 401(k) Matching: Start investing in your future from day one. * Unlimited PTO: We offer flexible PTO, meaning you’re trusted to take the time you need to recharge while balancing your responsibilities and team commitments. * Commuter Benefits: Pre-tax commuter benefits for your daily trip to our NYC office. * Catered Lunch Daily: Great food, every day, on us. No meal prep, no decision fatigue. * Quarterly Offsites: Beautiful locations to connect as a team. Past locations include Spain and Catskills. Warp is based in New York City, and we prioritize candidates who can commit to being on-site 5x per week. Please refer to the top of this page for this position's hiring location.