Customer Success Executive

Sofico

As a Functional Tester, you’ll focus on the functional testing of the Miles Enterprise Suite, an all-in-one solution covering front, mid, and back-office operations, configurable to meet our customers’ unique needs. You’ll be responsible for testing newly developed features, customer-specific configurations, and various patches and releases. Depending on your experience and interests, your responsibilities can expand to integration testing, interface testing, and more. Your Main Tasks Will Be: * Defining test scenarios and test cases by reviewing requirements * Executing a variety of test scenarios * Reporting results and taking actions based on outcomes You’ll join a multidisciplinary team working in an agile environment to deliver top-quality solutions to customers. This role involves close collaboration with business consultants and developers. YOUR SKILLS AND INTERESTS An analytical mindset is key; you should know where to look for specific issues and have a detail-oriented approach to ensure thorough documentation for your colleagues. What We’re Looking for in You: * A minimum of 3 years of experience in functional testing of software solutions * Proficiency in structured testing, test techniques, and test methodologies * Database knowledge, especially in Oracle and SQL Server; PostgreSQL is a plus * ERP, leasing, or mobility industry knowledge is a bonus (or we bring you up to speed through our extensive onboarding process) * ISTQB certification * Fluency in English WHAT WE OFFER At Sofico, you’ll join an international, multicultural company with over 30 years of success. We double in size every five years, staying true to our open and collaborative culture even as we grow. We believe you should be in control of your own career. That’s why we put your personal development first. With an extensive onboarding program, you’ll spend six months learning our products and getting to know the organization with the support of a dedicated job coach. Your learning doesn’t stop there; we’ll continue to offer opportunities for growth and development throughout your career. You’ll work in a modern, accessible office with flexible and hybrid work options that allow you to balance work and life. We offer: * A competitive salary paid 14 times a year * Full medical insurance covered by Sofico * €10.46 daily meal allowance for every day worked * Flexibility with adjustable hours and work-from-home options * A sleek, modern office with excellent accessibility and amenities * Tailored six-month onboarding with your own job coach * Exciting team events: think after-work drinks, BBQs, etc. WHY WORK AT SOFICO? This is more than just a job, it’s a chance to be part of a company that values growth, innovation, and people. Whether you’re coordinating our fleet or helping to attract top talent, you’ll make a meaningful impact every day.

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you   Your Mission   * Support the roadmap and delivery of core product areas, helping to keep projects on track and aligned with team goals * Assist in gathering user insights through interviews, feedback sessions, and data reviews to spot key pain points * Help turn research findings into clear, actionable requirements; collaborate with Design, Engineering, Marketing, and Ops to prototype and iterate on new features * Contribute to prioritisation by weighing potential impact, balancing quick wins with long-term improvements * Track and share performance metrics (KPIs) after launch, highlighting ways to boost adoption, engagement, and retention * Support go-to-market plans: help prepare launch materials, coordinate with Customer Success, and ensure internal teams are aligned * Champion simplicity and usability by representing the customer’s perspective in design reviews and planning sessions * Assist in improving the tools and systems that support key user journeys like onboarding, activation, and retention   Your Story   * 1–3 years of experience in product management, project coordination, or a related role, preferably in a tech, fintech, or SaaS environment * BA/BS in a technical, analytical, or business field (or equivalent practical experience) * You think big picture but love diving into details to make sure nothing slips through the cracks * You take initiative in developing scalable solutions, are open to learning new tools, and are comfortable rolling up your sleeves to get the job done * Comfortable working through ambiguity and seeking guidance to define clear next steps * Data-curious: you help formulate hypotheses, gather data, and support A/B tests or other experiments to inform decisions * Effective communicator: you can craft clear documentation, share insights with stakeholders, and facilitate cross-functional collaboration * Customer-centric: you listen for user feedback, empathise with their needs, and aim to weave that understanding into every task Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you   Your Mission   * Own the roadmap and delivery for key product areas, keeping everything aligned with the bigger-picture strategy * Get hands-on with user experience: run research, explore the data, and talk to users to uncover what really matters * Turn insights into clear, prioritised product requirements and work closely with Design, Engineering, Marketing, and Ops to prototype and iterate quickly * Prioritise work based on impact - balancing quick wins with long-term goals that benefit both users and the business * Define and track KPIs, and adjust post-launch to boost adoption, engagement, and retention * Lead go-to-market efforts: shape launch plans, support Customer Success, and ensure teams across the org are set up for success * Advocate for the customer throughout the product lifecycle, keeping things simple, intuitive, and user-friendly * Help shape tools and systems that support critical user journeys (onboarding, activation, retention), scaling operations with smart, high-performing solutions   Your Story   * 5+ years of demonstrated product management experience, ideally within fast-growing tech, fintech, or SaaS businesses * BA/BS in a technical or analytical field * You see the endgame but are focused on refining every detail * A true builder: you thrive on crafting scalable solutions from the ground up and take pride in getting involved at every level * Hands-on operator with ultimate ownership - you’ll do whatever it takes to make your product successful * Comfortable navigating ambiguity * Expert at distilling complex challenges into simple, elegant products that delight users * Data-driven mindset: you formulate hypotheses, design and run A/B tests, and make decisions grounded in evidence * Clear, empathetic communicator who can engage and align both technical and business stakeholders * Customer-obsessed: you weave user needs into every phase of the roadmap and prioritisation process * Excellent written communication skills Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.