Client Success Manager – IFA Solutions Germany (m/w/d)

Pinterest

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Client Account Manager you will manage a portfolio of Netherlands Enterprise Brands. You will drive growth with high‑potential, performance, and brand‑focused advertisers. You will harness the power of AI-driven solutions and data intelligence to optimize client outcomes and elevate the account management experience. You will provide strategic direction to drive growth for your clients on Pinterest, helping them realize the opportunity available to expand their business. You will be part of a team culture that values collaboration, innovation and achieving great results. If this sounds like fun, we’d love to hear from you!   What you’ll do: * Build and nurture relationships with our advertising partners; proactively share performance, optimizations, updates, and opportunities. * Ensure that our partners’ objectives and requirements are met by working together with our internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc). * Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed. * Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc. * Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal.  Interpret and communicate campaign results so that the customer sees impact. Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.  * Leverage AI-driven tools and workflows to streamline campaign management, identify emerging trends, and recommend optimizations at scale. * Analyze campaign data using AI-powered insights platforms, translating findings into actionable strategies for client success. * Actively engage in client meetings to understand their key objectives and challenges. Present and explain complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets. * Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed. * Continuously evaluate and adopt AI technologies to enhance account management capabilities and client service.   What we’re looking for: * Digital advertising sales experience, managing high value relationships, driving strategic learning agendas and owning client communication. * Analytical with a strong performance marketing background. * Comfortable managing complex client relationships.  * Able to manage large workloads while remaining a proactive, solutions‑oriented problem solver. * Hands-on experience integrating AI or automation into routine workflow processes, and a curiosity for adopting new AI technologies. * Familiarity with AI-powered marketing, analytics, and reporting tools for scalable account management. * Track record of compelling data-backed storytelling and recommendations. * Expert in managing forecasts and achieving goals. * Strong communication skills in person, on the phone, and through email. * A team player who’s able to work in a fast-paced environment with technical and non-technical teams at scale. * Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge. * Bachelor’s degree in a relevant field such as Business, or equivalent experience.   Relocation Statement: * This position is not eligible for relocation assistance. Visit our  PinFlex page to learn more about our working model.   In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from one of the following offices; Dublin. #LI-HYBRID #LI-PS1 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. Location based applicants €58.931—€103.130 EUR Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

Modo Energy

About Modo Energy The energy transition is the biggest infrastructure buildout in human history. Modo Energy is the data platform at the centre of it. We build the benchmarking, forecasting, and valuation tools that the world's most serious energy investors, developers, and operators depend on to make decisions. If a battery gets financed, built, or traded anywhere in the world, there's a good chance Modo data was in the room. Founded in 2019, we're 80+ people across London, New York, Sydney, and Madrid; $30M Series B, AI-native, and moving fast. This is a rare chance to join a category-defining company at the moment it's scaling globally. The role We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience. This role is critical in bridging the gap between our software development teams and our end users. You will act as a trusted advisor to clients, helping them navigate complexity and translate their business needs into impactful outcomes through our platform. If you’re passionate about the energy industry and driven to deliver outstanding outcomes for our customers, we'd love to hear from you.   Responsibilities * Build and maintain strong, lasting relationships with clients, including developers, utilities, and funds, supporting them in integrating Modo Energy’s solutions into their strategic decision-making processes while identifying upsell and cross-sell opportunities to drive account growth. * You will serve as the primary point of contact for a portfolio of clients, focusing on account growth, retention, and achieving revenue targets. * Guide customers in using Modo Energy’s software suite to construct long-term power market scenarios, leveraging your expertise in power markets, while helping clients navigate and interpret complex results and resolving troubleshooting issues. * Collaborate with team leadership to coordinate resources and support strategic initiatives across the user base, ensuring alignment with client goals and product team insights. * Gather and communicate client feedback and pain points to the product team, contributing to continuous improvement and the product roadmap. * Oversee the integration of Modo Energy’s software suite into client operations, ensuring smooth adoption, proactively monitoring account health, and taking steps to prevent and resolve potential issues. * Understand client pain points and convey these back to the product teams to refine product roadmaps according to user needs.Monitor, track, and report on health of software accounts, taking proactive steps to anticipate and resolve incidents before escalation. * Implement initiatives to promote Modo Energy’s software community within the region and foster client engagement. Qualifications * 4+ years of experience in customer success, account management, or sales, ideally within a SaaS, energy, or tech environment. * Experience in roles where you have carried a revenue target or have been involved in driving account growth is a key requirement. * Deep interest and knowledge of SaaS products; interest/experience in power markets/energy transition is a plus. * Excellent communication skills, capable of explaining complex topics of both technical and non-technical audiences across different seniority levels. * Strong process management skills, with experience in leading and delivering time-critical projects. * Confident stakeholder management abilities, able to collaborate cross-functionally to drive new initiatives. * Self-starter with a creative problem-solving approach. * Proven ability to analyze, interpret, and derive insights from complex quantitative data. * Preferred Skills: familiarity with CRM and customer success platforms to monitor client health and track account growth opportunities. What You Can Expect From Us At Modo Energy, we believe that exceptional work deserves exceptional reward. We're a high-performance team; ambitious, collaborative, and genuinely motivated by the scale of what we're trying to build. You'll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that's defining a new category in the global energy market. We're hybrid: everyone works Tuesday to Thursday in office, with Monday and Friday flexible. We offer top-of-market compensation, equity for every employee, and the space to take your career wherever you want it to go. We're looking for people who want to do the best work of their careers. If that's you, we want to talk.

Coupang

Position Director, Account Management (Enterprise)   Company Introduction About Rocket Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)   About CP One Japan   CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.   Role Overview  The primary mission of the Rocket Now Enterprise team is to strengthen strategic partnerships with key enterprise clients across the food delivery industry, while proposing solutions that drive long‑term and sustainable growth. This role plays a critical part in expanding and scaling the Enterprise business by developing sales strategies for major enterprise accounts, leading contract negotiations, managing relationships, and maximizing customer value whilst managing a team. Beyond managing key accounts, you must be able to analyze diverse data sets to identify growth opportunities and elevate overall team capability and performance through outstanding people leadership and organizational management.   What You Will Do * Own and execute the Rocket Now Enterprise sales strategy, driving sustainable revenue and profit growth across key enterprise accounts through structured account planning, pipeline management, and commercial execution. * Lead strategic relationships with major corporate clients, building long‑term partnerships with senior decision‑makers, understanding complex client needs, and positioning Rocket Now Enterprise as a critical growth partner. * Design and deliver customized enterprise solutions, including contract structuring, pricing, service models, upselling and cross‑selling initiatives, to maximize customer value, retention, and lifetime revenue. * Scale and manage the Enterprise Account Management organization, setting clear targets, establishing KPIs, coaching high‑performing teams, and continuously strengthening consultative sales capabilities. * Leverage data and insights to identify growth opportunities, analyzing customer performance, behavioral trends, and commercial metrics to improve account outcomes and inform strategic decisions. * Drive cross‑functional execution across Product, Operations, and Marketing, ensuring seamless delivery of tailored enterprise solutions and alignment around strategic customer priorities. * Identify and incubate new enterprise business opportunities, contributing to Rocket Now’s long‑term growth by expanding partnership models, categories, and revenue streams.   Basic Qualifications * 12+ years of progressive professional experience, including a minimum of 7 years in B2B sales and/or enterprise account management, with demonstrated ownership of complex, high‑value accounts. * Proven success driving enterprise partnerships, including contract negotiation, commercial structuring, and sustained revenue growth with large or strategic customers. * Strong customer‑centric mindset, with exceptional negotiation, communication, and interpersonal skills to influence senior stakeholders and build trusted, long‑term relationships. * Excellent strategic execution and prioritization skills, with the ability to manage multiple concurrent initiatives, balance competing priorities, and deliver results in fast‑moving environments. * Highly analytical and solutions‑oriented, able to anticipate risks, diagnose problems, and apply structured thinking to address business and project‑level challenges. * Passion for continuous improvement, with a track record of optimizing processes, policies, and ways of working to support scalable growth. * Strong cross‑functional collaborator with global communication capability, fluent in Japanese with business‑level English to operate effectively across diverse internal teams and international stakeholders.   Preferred Qualifications * Sales experience in e‑commerce, quick commerce, O2O, or platform‑based companies * Experience driving rapid growth and results in a startup or scale‑up environment * Experience related to the delivery or logistics industry * Business‑level fluency in English     Recruitment Process and Others     Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.   Working Conditions  * Employment Type: Full time employee * Probationary Period: 3 Months * Other details will be provided separately   Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  * Details will be provided separately after receiving your application by email and/or during the job interview.   Equal Opportunities  Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:  * Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.  * Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.  * Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.  * Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.  * Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.  We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/   Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add)  * Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.