Product Experience Specialist

Product Manager

M0

INTRO M0 is the shared infrastructure where businesses launch their own branded stablecoins and financial institutions power them. Built on a common standard, every stablecoin on M0 is interoperable and liquid from day one — giving businesses programmable control over how money moves in their ecosystems, and giving financial institutions the most advanced issuance stack in the industry. M0 is seeking a Product Manager to own a core area of the M0 platform end-to-end — and to be accountable not just for shipping it, but for scaling its adoption and revenue. You will report directly to our Chief Product and Strategy Officer and operate with the autonomy of a product leader: setting direction, making hard calls, and partnering with leadership, engineering, design, and go-to-market teams to take products from inception to scale. This is a role for someone at the top of their craft — someone who has built products from zero and grown them into meaningful businesses. KEY RESPONSIBILITIES * Own a core product area end-to-end — from discovery and scoping through launch, measurement, and the growth that follows. You own the outcome, not just the release. * Take products from inception to scale, and own their commercial trajectory — you treat adoption and revenue as first-class product metrics, not someone else's problem. * Develop a deep understanding of our users (builders, issuers, protocols, and institutional partners) and translate their needs into crisp, actionable product requirements. * Partner closely with engineering on technical trade-offs, sequencing, and scoping. * Ship inside regulated, supervised environments, working through risks and constraints without losing momentum. * Define success metrics, instrument what matters, and use data to drive prioritization and trade-off decisions. * Collaborate with go-to-market, sales and partnership teams to align product launches with customer rollouts and ecosystem growth, and consider build x buy x partner opportunities to advance the roadmap. * Write clearly and frequently — specs, strategy memos, customer updates, launch narratives — to align internal teams and external partners, and raise the bar for how the product org operates. QUALIFICATIONS * 10+ years of product management or product leadership experience, with a proven track record of shipping products that made an impact in the market. Equivalent entrepreneurial experience is highly valued. * Demonstrated ability to scale a product's revenue — you've owned commercial outcomes and can point to products whose growth you were directly accountable for. * Ideally, deep experience in payments, financial services, or building within regulated or supervised environments — you know how to ship when compliance, licensing, and risk shape the product. * Strong technical fluency — you are a systems thinker and while you won’t be expected to write code, you are able to hold your own in architectural discussions. * Excellent written and verbal communication; you can explain complex systems simply and make sharp prioritization arguments on paper. * Strong analytical instincts and fluency with data; you know which metrics matter and why. * Genuine curiosity about crypto, stablecoins, and the future of money — or a clear track record of ramping quickly in complex new domains. SKILLS & ATTRIBUTES * Operates with autonomy: You set direction under ambiguity, make strong decisions with incomplete information, and don't wait to be told what matters. * Bias toward action: You'd rather ship, learn, and iterate than wait for perfect clarity. * Collaborative communicator: You foster relationships with finance experts, blockchain specialists, engineers, and designers — and translate fluently between them. * Delivery-focused: You hold a clear line on objectives and drive relentlessly toward outcomes, filtering signals from noise. * Customer obsessed: You represent the voice of the customer in every room, and the voice of the product to every customer. * Raises the bar: You make the people and processes around you better, and you set a standard for craft that others follow. NICE TO HAVES * Experience building networks or network-effects products — marketplaces, multi-sided platforms, developer ecosystems, where value compounds with each new participant. * Experience working on stablecoin issuance or tokenization. * Experience building developer tools, platforms, SDKs, or APIs used by technical end-users. COMPENSATION: * Competitive compensation (base salary with equity/token grant) commensurate with experience. BENEFITS: * Global team and flexibility: Join a truly global team with the flexibility to work remotely or from one of our hubs in NYC or Berlin. * Health and wellness: Enjoy comprehensive healthcare insurance coverage as well as a wellbeing allowance and gym membership to support your physical and mental health. * Customizable IT setup: Tailor your workspace with access to top-notch IT equipment. * Professional development: Benefit from an annual development budget to enhance your skills and grow professionally, including opportunities to participate in conferences and on-site company events worldwide.

Implementation Project Specialist (Cannock / Remote)

Journey

WHAT YOU'LL DO The Role Our delivery team is moving into a new SaaS world: AI-first thinking, optimised and scalable. As we modernise how we onboard clients across the portfolio, this is a rare opportunity to join the business at a pivotal moment and have direct input into the way we work, the tools we use and the experience we deliver. The Opportunity This is more than a delivery role. As we consolidate and standardise implementation across our product portfolio, you will help define the standard for how we onboard every client, then put automation and AI to work in service of a faster, more measurable client experience. You will have the autonomy to shape ways of working, not just follow them. In this role you will: * Improve our ways of working, processes and documentation. * Consolidate and standardise delivery across the product portfolio. * Build repeatable frameworks and workflows that scale. * Design and deliver scalable implementation paths across all products. * Develop a client-centric approach that leverages AI and automation to improve the client experience and shorten time to value in a measurable, demonstrable way. What you will do: * Support large product migration projects and delivery of BAU as required. * Manage multiple concurrent onboarding projects across a range of technical products, ensuring delivery within agreed timescales. * Create comprehensive project plans and proactively monitor progress throughout the project lifecycle. * Review & digest handovers from sale, ensuring all project requirements, scope and client expectations are clearly defined before implementation begins. * Provide regular project updates to both internal and external stakeholders, ensuring clear communication of progress and expectations. * Deliver projects on time, within budget and to the highest quality standards (TTV & CSAT). * Engage with client stakeholders throughout the onboarding process, ensuring accountability for tasks, milestones and deliverables. * Produce status reports covering project milestones, deliverables, dependencies, risks and issues, escalating concerns where appropriate. * Build and maintain strong client relationships throughout the implementation phase  * Facilitate and lead project meetings, workshops, training sessions and stakeholder reviews. * Conduct quality assurance checks on all project deliverables prior to completion.  * Evaluate project outcomes and identify opportunities for continuous improvement.  * Work closely with Support and Client Success teams to enhance the overall client experience. * Contribute to the development and maintenance of Standard Operating Procedures (SOPs), knowledge base articles and training materials across all technical products. * Gather, report and respond constructively to client feedback, ensuring concerns are addressed effectively. * Manage client objections professionally, following established escalation procedures and maintaining ownership of all client communications. * Identify and communicate opportunities for upselling and cross-selling additional services throughout the onboarding journey. WHAT YOU'LL BRING * Strong project management and implementation experience. * Excellent verbal and written communication skills. * Ability to translate technical concepts into clear, user-friendly language for non-technical audiences. * Exceptional planning, organisational and time-management skills. * Strong stakeholder management, influencing and relationship-building abilities. * Adaptable and flexible, with the ability to thrive in a fast-paced and changing environment. * Proven experience in client and supplier relationship management. * Results-driven with a strong focus on delivering successful outcomes. * Proactive approach to problem-solving and continuous improvement.  * Strong IT literacy and proficiency with business systems and software. * Highly analytical and methodical, with strong attention to detail. * Self-motivated, enthusiastic and able to work independently when required. * Able to remain calm under pressure and consistently meet challenging deadlines.  * Knowledge of Oracle, Guestline & Stripe will be an advantage. * Spanish speaking is also an advantage. WHAT YOU'LL GET Success is a mutual game, which is why we invest heavily in our team. We believe in true partnerships that reward equally, so in return for working with us to achieve our ambitious goals, we offer a suite of perks to complement a competitive salary, including flexible working, personal development initiatives and much more…

Talent Acquisition Specialist - Tech

Moniepoint

Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Purpose You will join a smart, collaborative, and passionate team of recruiters who take pride in the craft of finding and keeping great talent. As a Technical Recruiter, you act as the bridge between Moniepoint’s innovative engineering goals and the people who build them. You will partner directly with engineering leaders to own the end-to-end recruitment journey. The ideal candidate is someone who doesn't just "fill roles" but understands the technology and cares deeply about the human experience behind every application KEY RESPONSIBILITIES * Full-Cycle Ownership: Manage the end-to-end recruitment process for technical roles, from initial job intake and sourcing to interviewing, offer negotiation, and successful onboarding. * Strategic Sourcing: Design and execute proactive sourcing strategies to build diverse pipelines for current and future engineering needs. * Stakeholder Partnership: Act as a trusted advisor to hiring managers, helping them define technical requirements and providing data-driven insights on the talent market. * Candidate Advocacy: Ensure every candidate has a clear, respectful, and high-quality experience, regardless of the outcome. * Process Innovation: Identify ways to improve hiring workflows, from better screening techniques to more efficient interviewing panels. * Brand Ambassadorship: Represent Moniepoint in the tech community, sharing the mission to create financial happiness through technology. QUALIFICATIONS * 5-7 years of experience in recruitment, with at least 3 years focused specifically on technical roles (Engineering, Product, Data). * Proven track record of hiring in fast-paced tech environments or high-growth scale-ups. * Deep experience in full-life-cycle recruitment, including complex offer negotiations and stakeholder management. * Experience with both agency and in-house recruitment is preferred. * Hands-on experience with modern Applicant Tracking Systems (ATS) and sourcing tools. PREFERRED QUALIFICATIONS * Experience hiring across multiple geographies (e.g., Nigeria, UK, India). * Background in fintech or banking environments. * Familiarity with technical assessment platforms and competency-based interviewing. About You * You're a Creator: You don't wait for the right candidate to apply; you find imaginative ways to source and engage talent that others might miss. * You're Relatable: You speak the language of engineers and candidates alike; you are human, friendly, and avoid jargon that excludes people. * You're a Hero for the Business: You take ownership and, when a hiring goal is tough, you lean in with grit and mastery to solve it. * You value clarity: You are honest with candidates and hiring managers, setting clear expectations and sticking to the facts. * Systems Thinker: You see how a single hire impacts the wider team and build processes that scale. WHAT SUCCESS LOOKS LIKE  * Impactful Hires: Engineering teams are staffed with high-performing talent who align with the culture and mission. * Efficiency: Key metrics like time-to-hire and quality-of-hire are tracked and improved through smarter processes. * Candidate Sentiment: Candidates report a positive and transparent experience, measured through recruitment surveys. * Strong Partnerships: Hiring managers view you as a strategic partner, not just a service provider. What to expect in the hiring process * A preliminary phone call with one of our recruiters. * A case study + panel interview with the Talent Acquisition Leadership Team. * An interview with the Global Head of Talent Acquisition. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.