Sales Engineer (Customer Success)

Coupang

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.    About the Team  The Growth Marketing (GM) organization is responsible for enabling all things related to sustainable and efficient marketing traffic, conversion, retention, and growth at Coupang. We are one of the largest performance advertisers in the World and have invested in a full funnel marketing tech stack powered through 9+ platforms across areas. Growth Product is the product management arm of Growth Marketing and is supported by the dedicated Growth Engineering, Data Science and Analytics team within the larger GM org.    Role Overview  Coupang relies on highly engaging offerings and innovative ad products to drive customers across the intent funnel. In this individual contributor role, you will lead the product strategy for our Video Marketing ecosystem and pioneer New Programmatic Products that can scale efficiently within Coupang Partners (our affiliate network). You will own the optimization of video creatives, audience targeting, and programmatic bidding strategies from end-to-end.  This role requires a strong technical foundation, including a deep understanding of Programmatic Demand-Side Platforms (DSPs) and a hands-on approach to leveraging Machine Learning and Generative AI to automate bidding, enhance creative generation, and elevate our overall affiliate marketing capabilities.  The right candidate will possess a strong product management background, demonstrated experience taking new ad products from zero to one, and a well-rounded background partnering with business, engineering, and data science teams. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. As a high-impact individual contributor, you are highly autonomous and lead by influence rather than authority. This means you are hands-on and not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done as a solo powerhouse.    What we are looking for  * Education: Bachelor's degree in computer science, Engineering, Business, Management, Marketing, Information Services, or related quantitative fields. * Experience: 7+ years of product management or program management experience in the Ad Tech industry, with 3+ years of experience in end-to-end product delivery focused on Video Advertising or Programmatic ecosystems. * IC Leadership & Influence: Proven ability to operate as a high-impact individual contributor, driving product vision and leading cross-functional teams (Engineering, Data Science, Business) through influence, alignment, and expertise rather than direct reporting lines. * Programmatic & DSP Expertise: Deep understanding of how Programmatic DSPs work, including Real-Time Bidding (RTB), exchanges, video ad serving (CTV, in-stream, out-stream), and cross-device targeting. * Innovation & Scaling: Proven track record of conceptualizing and launching New Products, with a strategic capability to identify and scale these offerings within affiliate networks or partner ecosystems like Coupang Partners. * ML & Gen AI Fluency: Hands-on awareness and practical understanding of Machine Learning and Generative AI, specifically how these technologies can be leveraged for creative asset generation, bid optimization, and campaign automation. * Technical Collaboration: Ability to work deeply with engineers and data scientists on technical design tradeoffs, including platforms, ML frameworks, scalability, and performance. * Communication: Excellent communication (written and verbal) skills to drive recommendations, articulate tradeoffs, and champion product initiatives to senior executives across a highly matrixed organization. * Bonus Qualifications: Exposure to multi-channel attribution, incremental sales lift, privacy by design, and performance measurement is a strong plus.    Recruitment Process and Others Recruitment Process * Application Review - 1st Virtual Interview - 2nd Virtual Interview - Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * We are proud to offer equal opportunities for all applicants. * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. * This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. * https://privacy.coupang.com/en/land/jobs/ Document Return Policy 1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. 2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. 4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

RTB House

Location: [Korea]  We Are: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.    You will : * Identify new sales opportunities (direct and agencies) and convert them into RTB House customers * Acquire, build, and grow accounts by handling all aspects of the sales cycle from prospecting to close * Develop relationships with key decision-makers of advertisers and within the advertising/media agencies environment * Work closely with marketing, account management, and technical teams to ensure unified vision when corresponding with customers * Meet quarterly and annual revenue goals accordingly to the sales plan and comprehensively expand portfolio of RTB House’s new customers * Deliver high levels of customer relationship management, satisfaction, and interaction Desired Experience: * A minimum of 3-year sales experience in a B2B environment * Persuasion, exceptional negotiation and communication skills * Good communicator and work successfully within a team environment * Proven track record of exceeding sales expectations * Successful experience utilizing CRM to manage sales pipeline * Good understanding of the online advertising industry, performance marketing, and RTB model * Business level English and Korean We Offer:  * Unique opportunity to join an award-winning, fast-growing tech company in online advertising; * Ability to work in a truly international environment and win the market with the best people; * Great environment for growth and professional development; * Being part of the company which is pointed as the Innovation Leader on the market.   Apply now!  You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.   Information for Applicants: South Korea

360T

YOUR ROLE As a Sales Manager, Korea, you will be part of the Sales and Account Management Team and directly reporting to Country Head in Korea.    In this role, you will take ownership of strategic sales activities and client management across the Korea region, gaining broad exposure to commercial, advisory, and business‑development topics. You will be fully integrated into the Sales and Account Management team, collaborating closely with colleagues across departments and markets.   You will engage directly with clients, identify new business opportunities, and manage the full commercial lifecycle, contributing to revenue growth and long‑term partnerships. With your proactive, solution‑oriented mindset, you will help shape regional sales initiatives and ensure high‑quality execution in a dynamic, growth‑driven environment. YOUR RESPONSIBILITIES * Executing sales strategies to achieve annual sales and revenue growth targets in the dedicated region * Identification of new sales targets to maximize new business * Identify business opportunities from new and existing clients * Maintain relationships with established portfolio clients and pro-actively work with them to maximize client revenue potential  * Monitor and analyze portfolio client trading activity and identify areas of opportunity to improve pricing coverage that will lead to increased trading activity * Maintain close relationships with local market contacts to win market intelligence and feed them into the organization YOUR PROFILE * Skilled Salesperson with solid contact portfolio * Reliable and capable of consolidating customer loyalty and performance through constant advisory and identification of requirements * Minimum 5 years of experience in Global Markets sales & trading or other treasury environment or financial service industry  * Possess a strong FX market structure and corporate treasury knowledge * Have a strong network in Korea and FX experience and market understanding. * Proven track record in selling treasury and/or trading solutions to the buy-side community * Higher education in banking, business administration, computer science or equivalent * Credible, persuasive, well-presented with excellent communication, presentation, and execution skills * Service- and detail-oriented * Highly motivated, entrepreneurial spirit, team player CONTACT The position is based in Seoul and vacant immediately. If your background and qualifications meet these specifications, please forward your application including your salary expectation, earliest starting date via email to: Jerraine Lee People Operations Manager Send email 1 George Street #20-04A Singapore 049145