Captain - Soho House São Paulo

Soho House

The role… At Soho House, the Bar Captain responsible for representing the highest standard of service and respected example for their peers to look to for support. As the Bar Captain, you are an extension of the management team and supervise staff during the shift and ensure cocktails, coffees, juices, & wine are sent out to the floor and served at the bar in accordance to standards set for service and quality control. A Bar Captain requires high levels of organization, problem-solving and communication skills. You may also be responsible for supervising multiple aspects of supplying, running, and operating the bar. Ultimately, your main responsibility is to ensure that the bar staff provides positive experiences! Main Duties * Act as extension of management team and maintain the following programs: house-made syrups, fresh juices, batching, barrel aged cocktails, bespoke coffee, hot beverages and any specialty cocktails * Ensure cleanliness of the bar including underneath bar top, the sink basins, speed rails, storage areas, floors and drains below the wells, back bar bottles, glassware shelves, all metal surfaces on low boys and espresso machine * Maintain a safe and clean workstation as well as update Side Work Sheets to be up to date while communicating any inventory and purchase orders required to efficiently and effectively operate the bar * Represent Soho House ethos & standards and the philosophy of House Tonic program while influencing sales to generate revenue * Complete, delegate and support management by carrying out any opening and closing bar duties and ensure the bar is set-up to Health Department and Soho House standards * Assist and participate in the development of seasonal menu implementations for the beverage program, including new product tasting with suppliers * Support and participate in product and skill educational opportunities and the development of the beverage training program for all staff * Well-versed and knowledgeable about all menu items (food and drink), pairing opportunities and upselling to provide optimal guest / member experience * Follow service standards, mixture of ingredients to craft a Soho cocktail and collection of payment through MIROS (or similar POS) * Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol * Performs other duties as assigned by supervisor/manager  Required Skills/Qualifications * 5+ years of bar experience and proven leader with exceptional skills to influence others behind the bar * Strong communication and people skills while also cognizant of the bottom line and generating revenue * Ability to multitask and work in a fast-paced and demanding environment that doesn’t sacrifice quality with quantity * Flexible schedule * Tips certified. * Micros knowledge a plus. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $16—$16 USD

Soho House

The Role…  At Soho House, a Head Bartender plays an essential part in overseeing the day-to-day execution of beverage service, maintaining high standards of presentation, and delivering a refined and memorable experience for our members and guests. Working closely with the Bar Manager, you will lead by example, showcasing exceptional mixology skills, strong product knowledge, and outstanding guest service Your main responsibility is for training junior staff, maintaining stock and cleanliness standards, and supporting the development and execution of innovative beverage menus, ensuring the smooth running of the bar while upholding the values and elevated service culture of the club. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Lead bar operations during service, ensuring the bar is fully set, clean, and always running smoothly.  * Deliver consistent, high-quality beverage service, including classic cocktails, bespoke creations, fine wines, and premium spirits.  * Mentor, train, and support bar staff, ensuring high levels of product knowledge and professional service.  * Work with the Bar Manager to design and implement seasonal drinks menus, specials, and events offerings.  * Ensure compliance with all licensing laws, hygiene regulations, and health & safety standards.  * Maintain strong knowledge of products, suppliers, and trends to ensure the drinks offering remains relevant and engaging.  * Accurately manage stock levels during service, assist with stock takes, and report any shortfalls or wastage.  * Resolve any guest issues promptly and professionally, ensuring all members and guests feel valued and attended to.  * Work closely with the floor, kitchen, and events teams to deliver seamless service and coordinated experiences.  * Uphold the brand and ethos of the club through professional conduct, grooming, and performance.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * Minimum 3 years of bar experience, including at least 1 year in a senior or supervisory position.  * Strong knowledge of classic and contemporary cocktails, wines, and spirits.  * Experience in luxury, private members club, or high-end hospitality environments.  * Excellent leadership and mentoring skills, with the ability to inspire and lead a team.  * Clear communication skills and confidence under pressure.  * Strong knowledge of licensing laws, hygiene, and health & safety procedures.  * Personal License or willingness to obtain one (preferred).  The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £17.50—£17.50 GBP

Soho House

The Role…  At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.  Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Warmly greet members, introduce menus, and ensure immediate engagement upon seating. * Take accurate food and drink orders, accommodating any allergies or dietary needs. * Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. * Provide knowledgeable recommendations on menu items, including food and drink pairings. * Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. * Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. * Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. * Support seamless payment through card, the Soho House App, or House Pay. * Uphold discretion and professionalism, especially when serving VIPs and PWKs. * Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.  * Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position  * Excellent food and beverage knowledge, including wine service  * Strong interpersonal and leadership skills with a hands-on approach  * Confident, polished, and professional demeanour  * Exceptional communication and organisational skills  * Familiarity with POS systems and reservation software