On-site Tracking Hardware Support

Hawk-Eye Innovations

Hardware Technician - Tennis 🎾 Hawk-Eye Tennis 📍 Location: Basingstoke - Approximately 80% Office, 20% on-site (local & global) 📝 Contract: Permanent, Full Time 💰 Salary Band: £26,990 - £33,040 Depending on Experience WHY HAWK-EYE & WHY TENNIS? Join us at Hawk-Eye and be part of an exhilarating journey through the world of sports events. Our operations teams play a crucial role in delivering high-quality experiences at major sporting events worldwide. These are the different areas that you can explore: * Technical: Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. * Creative: Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live broadcasts. * Operations: Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. * Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival, and to deliver our services to the deadline of the events. * Broadcast Production: Rigging and directing live TV broadcasts across the Masters 1000s ATP tour.   » Specific Job Overview This is a unique hybrid role that will see you acting as the vital link between the Hardware Team and the Onsite Operations Team. With responsibilities overlapping both hardware support and system operations, you will play a central role in ensuring cohesion between these two pillars of the department. When onsite at tournaments, you won’t just contribute to the success of the event, you’ll also be leading the way in how we manage and deploy kit, helping to refine our build-out processes and create a more streamlined, integrated operation. Your time will be split between our Basingstoke HQ and international tennis event, with the balance depending on the operational demands of the tennis calendar. While the schedule will ebb and flow throughout the year, your flexibility and ability to adapt to the rhythm of the tour will be key. You will be part of the Tennis Operations Team, working closely with the Projects, Warehouse, and Logistics Teams. The Operations Team is responsible for planning, maintaining, and delivering the resources required to execute events at the highest possible standard, ensuring the right staff and equipment are in the right place at the right time. The Tennis Department manages over £2 million worth of equipment across 200+ flight cases, deployed globally. With more than 30 tons of equipment moving across continents, tennis is one of the most logistically complex departments in the company. In this role, you’ll be a key contributor to ensuring that all equipment and related processes remain fit for purpose throughout the year, supporting both day-to-day operations and long-term strategic improvements. » What the job is all about The Hardware Support role will manage the various hardware and kit demands of the Tennis department. You will take a hands-on approach to deal with asset management and kit quirks as well as building and maintaining robust processes. You will split your time between the Basingstoke office and attending events throughout the year. Time onsite will be essential for gaining hands-on operational insight, with the goal of identifying and improving processes. » What will you gain from this role? * People management skills: dealing with a wide range of teams such as the project team, core hardware team, and logistics. * Exposure to strategic planning: Play a key part in the future of hardware architecture, efficiencies and innovating ideas to reduce cost, improvements to the system or how we operate. * Develop problem-solving skills: this role will be fast-paced and you will need to find solutions to problems promptly. » Key Responsibilities * Identifying Operational hardware failure trends, gathering analytical information, investigating them and proposing alternative solutions, configurations and working practices; * Identifying and implementing strategies to improve the efficiencies across our existing processes and procedures, including the reliability of hardware systems in order to enable future improvements; * Support year-round health of our kits and work with each kit manager to proactively manage their kit for each event; * Advising project managers/other staff of stock availability and suggest solutions; * Liaising with the Procurement and Stock Team to forecast new hardware and stock requirements; * Communicating with the core hardware team and procurement team to make sure we are following the correct standards; * Taking a lead role in the implementation and maintenance of the crosscheck asset management system; * Manage the kit quirks process, you will work with the hardware team to agree who will be responsible for completing a quirks request and when they can be scheduled; * Help identify weaknesses in current systems/hardware and work with relevant areas to improve this; * Creating and providing training for the department to increase knowledge of hardware; * Monitoring and Operating of the ball-tracking system and broadcast analysis during every game. » What we need from you * University Degree or equivalent professional experience; * Proactive, diligent and organised, * Efficient with time, able to prioritise and be self-sufficient, * Demonstrated history of working with computer and camera hardware, * Able to evidence an organised approach to resolving technical issues and supplying clear solutions, including replacement equipment, within the timescales available, * Experience in introducing and executing new processes across a team, * Track record of creating and delivering training, * Understand hardware processes including RMA, Procurement, Crosscheck and Quirks, * Excellent communication skills, as you’ll be liaising throughout the operations team, core hardware team and wider business. Equal Opportunity Employer Hawk-Eye is committed to fostering an inclusive and diverse workplace. We ensure all employees are treated fairly, regardless of gender, marital status, race, nationality, religion, age, disability, or union membership status. We value diversity and strive to create an environment where everyone can reach their full potential. Apply Today! This is a fantastic opportunity to join Hawk-Eye Innovations and make a significant impact in sports technology. If you're looking for a role where you can solve real-world problems at scale, we’d love to hear from you!

Sparta

We Are Sparta Sparta is the next-generation commodity trading platform. We give trading desks the clarity, control, and collaboration they need to move faster and trade smarter. In February 2025, we secured $42 million in Series B funding. Now we’re scaling up across the business, and it’s an exciting time to join. Our people are the driving force behind everything we do. At Sparta, you’ll be trusted to take ownership, backed by a team who wants you to succeed. You’ll be challenged, supported, and given room to grow. Because building something this ambitious takes everyone at their best. At Sparta, your work has reach. From improving our platform, to powering smarter decisions for our customers, to changing how commodity trading is done around the world. And because we’re growing fast, you won’t just build your career. You’ll accelerate it, with a level of ownership and impact you simply don’t get at bigger, more bureaucratic companies. About the role As the TechOps Engineering lead you own and set the direction for the team that owns internal technology that enables and protects the company : internal tooling, security, identity and access, devices, networking and day-to-day support. You're the technical owner of our workplace technology — hands-on, but also setting the standards and processes and choosing technologies. You’ll work closely with our infra teams that run our production systems, you're comfortable around cloud and networking (AWS, VPNs, DNS); you’re an engineer at heart. The role spans both ends of the spectrum. You'll plan and shape our tech roadmap, standards, budget and vendors — and you'll also be genuinely hands-on, because no task is too small: some days that means redesigning how our internal VPNs should work, other days it's boxing up a laptop to post to a new joiner or managing a security incident. You're happy doing both. What you and your team will do: Identity & access * Own our Microsoft Entra ID (Microsoft Identity) tenant: identity lifecycle (joiners-movers-leavers), SSO, Conditional Access, MFA, groups and least-privilege access reviews. * Manage AWS access federated to Entra ID via IAM Identity Center. Devices & endpoints * Own device management through Microsoft Intune: provisioning/Autopilot, compliance and security baselines, patching, and asset tracking across laptops and mobile. * Administer Apple Business Manager and the hardware procurement/e-commerce portal— automated device enrolment (ADE) into Intune, Managed Apple IDs, app/content (VPP) licences, and ordering of Apple devices and accessories. Microsoft 365 & SaaS administration * Administer Microsoft 365 (Exchange Online / Outlook, Teams, SharePoint and OneDrive)- mailboxes, distribution/security groups, licences and tenant configuration. * Administer the rest of the toolchain — Atlassian (Jira/Confluence), Slack, GitHub —including licences, integrations and cost. Onboarding & offboarding * Deliver a smooth, secure joiner/leaver experience end to end (Entra accounts, Intune-enrolled hardware, M365 mailbox, VPN, app access). Networking & connectivity * Manage office network, Wi-Fi and VPN access; troubleshoot connectivity for on-site and remote staff. Support & operations * Be the senior escalation point for internal technical support; resolve the hard tickets and prevent the repeat ones. * Keep runbooks and documentation current; automate recurring toil with scripting. * Handle the practical, hands-on side of TechOps: sourcing peripherals and accessories, preparing, shipping and tracking hardware for remote staff, and keeping equipment stock. Planning & strategy * Plan and own TechOps staffing, roadmap, standards, budget and vendor/licence relationships, and improve processes as the company grows. Security & compliance * Own our internal security. * Enforce access, MFA and endpoint-hardening standards through Entra ID + Intune; support audits and access-control requirements. What we're looking for (essential) * 5+ years in techops operations / workplace technology, including senior/lead- level ownership. You’ve seen what good looks like. * Hands-on Microsoft Entra ID (Microsoft Identity) administration— SSO, ConditionalAccess, MFA, identity lifecycle.Strong Microsoft Intune (endpoint management) and Microsoft 365 / Exchange Online administration. * Solid networking fundamentals — DNS, VPNs, Wi-Fi, firewalls. * Comfortable around cloud (AWS) — IAM, IAM Identity Center, basic infrastructure concepts— even if you're not building it. * Scripting/automation (PowerShell, Bash or Python, PowerAutomate), ideally against the Microsoft Graph API. * Equally at home planning and owning techops strategy and getting hands-on with thepractical, sometimes mundane tasks — no job too big or too small. * Excellent communication and a genuine service mindset; calm and methodical under pressure. Nice to have * AWS depth (IAM Identity Center, Organizations, SSM) and exposure to an engineering CI/CD toolchain (GitHub, CircleCI). * Microsoft certifications (e.g. MD-102, MS-102, AZ-104) or equivalent. * Experience in a regulated / financial-data environment. Environment & tools Microsoft Entra ID (Microsoft Identity) · Microsoft 365 / Exchange Online · Microsoft Intune · Apple Business Manager · AWS (IAM Identity Center) · Atlassian (Jira/Confluence) · Slack · GitHub · VPN · an engineering-heavy user base. Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law.

Quantum Motion

ABOUT THE ROLE AND TEAM Quantum Motion is a fast-growing quantum computing scale-up based in London founded by internationally renowned researchers from UCL and Oxford University with over 40 years’ experience in developing qubits and quantum computing architectures. Bringing together state-of-the-art cryogenic facilities and an outstanding interdisciplinary team, we are developing quantum processors based on industrial-grade silicon chips, with the potential to radically transform computing power in areas such as materials modelling, medicine, artificial intelligence and more. OUR TEAM Since 2021 our team has been listed every year in the “Top 100 Startups worth watching” in the EE Times in 2021 and 2022, and our technology breakthroughs have been featured in The Telegraph, BBC and the New Statesman. Our founders are internationally renowned researchers from UCL and Oxford University who have pioneered the development of qubits and quantum computing architectures. Our chairman is the co-founder of Cadence and Synopsys, the two leading companies in the area of Electronic Design Automation. We’re backed by a team of top-tier investors including Bosch Ventures, Porsche SE, Sony Innovation Fund, Oxford Sciences Innovations, INKEF Capital and Octopus Ventures, and we have so far raised over £62 million in equity and grant funding.    We bring together the brightest quantum engineers, integrated circuit (IC) engineers, quantum computing theoreticians and software engineers to create a unique, world-leading team, working together closely to maximise our combined expertise. Our collaborative and interdisciplinary culture is an ideal fit for anyone who thrives in a cutting-edge research and development environment focused on tackling big challenges and contributing to the development of scalable quantum computers based on silicon technology.   Our team of 100+ is based across London, Oxford, San Sebastián and Sydney, with our primary hub in Islington (London). FUNCTIONS OF THE ROLE The Cloud Engineering Team builds cloud-based solutions, supports the cloud platform and helps to drive its adoption and expansion while also collaborating with other teams. Within the Cloud Engineering team,  the IT & Systems Support team looks after the on-prem IT infrastructure, corporate networks and end-user computing setups. The primary function of this position is to act as the go-to person for internal IT support (1st and 2nd line), keeping our on-site hardware, operating systems and active directory services running smoothly whilst delivering excellent internal customer service.  The primary function of this position will be to collaborate with a tight-knit team for the successful management and maintenance of IT systems and services to ensure that the production services perform effectively, while maintaining a high level of internal customer satisfaction. This includes developing, maintaining, supporting, and optimising key functional areas, particularly server, network and on-prem infrastructure. You will troubleshoot and resolve hardware, software and process problems in a timely and effective fashion.   This is a rare and exciting opportunity to be an early employee at a start-up shaping the future of quantum computing. There are vast opportunities for professional growth and to make an impact within the company.    As a Technical Support Engineer, the position will suit someone who has a strong problem-solving mindset, demonstrates critical-thinking and passion for automating tasks. Due to the nature of on-prem infrastructure, some tasks may require to be on site.  EXPERIENCE - ESSENTIALS * Be a highly collaborative and outgoing individual, a keen team player that can provide excellent customer service and support * Provide 1st/2nd line technical support for desktops, laptops, mobile devices, servers, and applications. * Managing incidents and service requests through our IT ticketing system * Support onboarding and offboarding, including asset management, inventory tracking, Active Directory and lifecycle management of IT equipment. *  Maintain IT documentation, inventory tracking and hardware assets. Collaborate in the maintenance, configuration and secure operation of on-site and cloud-based infrastructure.  * Collaborate in the general IT infrastructure maintenance to optimise existing workflows and enable new ways of working.  EXPERIENCE - DESIRABLE * Strong collaborative with good communication and interpersonal skills * A logical approach to problem solving  * Manage incidents, service requests, and problems through the ticketing system * Support onboarding and offboarding of users, including account provisioning and access control * Ability to install, configure, maintain and troubleshoot bare metal and virtual servers * Knowledge of Active Directory and or Microsoft 365 suite, Windows Server and Windows * Familiarity with Windows, MacOS and Linux * Willing to work with Python, bash scripting and PowerShell * Familiarity with networking equipment. Understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls) * Familiarity with virtualisation (VMware, Hyper-V, Proxmox) and/or cloud platforms (AWS, Azure, GCP) * Demonstrated adaptability in a start-up environment, ability to navigate and contribute to opportunities that arises  BENEFITS * Be part of a creative, world-leading team * Competitive salary and share options scheme * Contributory pension scheme * Choose your own laptop/kit  * Life Assurance * Cycle-to-work Scheme  * Flexible working * Central London location EEO STATEMENT Quantum Motion is committed to providing equal employment opportunity and does not discriminate based on age, sex, sexual orientation, gender identity, race, colour, religion, disability status, marital status, pregnancy, gender reassignment or any other protected characteristics covered by the Equality Act 2010.