Program Technical Team Lead - Stockholm

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. THE ROLE  We’re looking for a Senior Product Manager to lead the Workplace Integrations team. This is the product team that decides how Mentimeter shows up inside the Microsoft or Google suite, learning management systems, and the AI agents reshaping how people work.  This is an ecosystem role, where Mentimeter’s thought leadership on engagement and participation gets combined with another product’s value to create something neither could produce alone. A PowerPoint deck that anticipates where attention will drift, an LMS course that reshapes next week's lesson from this week's class questions, an agent that calls Mentimeter to maximise active participation.  You lead a team who ships integration features that connect directly to retention and the frequency of use that underpins our strategy. You’ll take over a team mid-execution, with some strategic calls made, other questions still open for you to resolve – you’ll own the next chapter as well as the team’s day-to-day direction.  YOUR MISSION  Set direction and lead the team   * Own the 12-24 month integrations strategy: understand in depth how our customers work day to day, monitor where the relevant platforms (Microsoft, Google, LMSs, AI agents) are heading, and decide how Mentimeter best shows up in those workflows. * Resolve the load-bearing open questions, translating an ambitious thesis into a system the team and the broader Product department can act on.   * You and the team own  outcomes: name what success looks like for each integration – enterprise retention, frequency, or new-user acquisition – and measure accordingly. * Run rigorous discovery with customers, Sales, Customer Success and the platforms we integrate with, surfacing enterprise and third-party constraints (security, reliability, performance) early so they shape the plan rather than derail it.   * Lead the team day to day and own scope, priorities, success criteria, and the tradeoffs, like how deep to invest in PowerPoint, or what capacity to allocate to established vs emerging workflows. * Ship into customers' hands every cycle, starting now with a stronger Menti in PowerPoint and Google Slides, and let usage data answer the open questions rather than parking them in a strategy doc.   Operate across teams and functions   * Point the other Product teams in the right direction on integrations; help each Menti tool PM see how integrations can strengthen and position their product, and set the shared patterns that keep the suite coherent without slowing them down. * Coach more junior PMs and partner with Product Department Leadership to feed integrations thinking back into the company-level product strategy.  * Create alignment with other product teams and departments, and shape go-to-market readiness for significant releases so launches land in customer reality.     Shape Mentimeter as an ecosystem product   * Define how our AI designs participation moments inside the tools people already use, reading their context to know where and how. * Surface partnership opportunities as you spot them. BizDev owns partnerships, but you live in the integration space day to day and are best placed to see where a technical integration points to a partnership worth pursuing and to bring those forward with a clear rationale. * Co-own the cross-functional work on data security and access control which is the precondition for the ecosystem-level integrations we want to build.   WHO WE'RE LOOKING FOR Experienced ecosystem PM   * 5+ years in product management, owned product direction and business outcomes for integrations or platform products, ideally in B2B SaaS. * Thinks in ecosystems, ships features. Our integration strategy is about two value propositions combining to create something neither could produce alone. * Reads customer workflows and platform roadmaps together, and can spot when a technical integration is really a partnership opportunity worth handing to BizDev. * Experience with marketplaces or AI/agent surfaces is a plus.   Technically fluent and commercially minded   * Credible on APIs, OAuth and OIDC, SSO and SCIM, permission scopes and admin consent models, add-ins, MCP, and marketplace review constraints. * Connects the team's work to enterprise conversion, retention and expansion, and grounds prioritisation in customer reality.   Senior judgment and influence   * Raises decision quality by framing problems sharply and putting the reasoning on the page to make complex bets become workable. * Comfortable in ambiguity and able to take a space with real history and unresolved strategic questions and turn it into a plan the team and stakeholders can get behind. * Coaches more junior PMs and partners credibly with leaders across Sales, CS, Engineering, Design and Data. HOW YOU OPERATE  * A clear communicator who builds alignment and creates clarity when inputs conflict or are incomplete. * Outcome-oriented and data-informed – sets explicit success measures and updates the plan as evidence lands. * Aligned with our core values and excited to help us stay true to them as we scale. Not sure you meet 100% of our qualifications? Please apply anyway and let us know why you’d enjoy working in this role at Mentimeter.   PRACTICAL DETAILS * This role is based in our Stockholm office, primarily onsite with the option to work from home twice per week. * Swedish is not required. Daily work is carried out in English, and the Mentimeter team currently boasts 50+ nationalities. * A cover letter is not required as part of your application. COMPENSATION At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 70,000–SEK 91,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.

MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. THE ROLE: We are looking for a talented IT Manager to lead our global IT Support and Services team. In this role, you will play a critical part in maximizing the team's full potential, ensuring the efficient operation of our Information Technology department, and driving key business objectives. As a hands-on IT Manager, you will focus on executing, optimizing, and maintaining operational workflows. Your responsibilities will include overseeing core technologies, scaling IT support operations on a global level, and managing the IT work queue to ensure service delivery to our workforce worldwide. Based at our Stockholm headquarters, the role requires regular on-site presence with some remote flexibility.  ABOUT YOU * You are an approachable, people-first leader who thrives in a collaborative, close-knit team environment. * You are highly process-oriented and passionate about creating order out of chaos through automation and clear workflows. * You are a systematic troubleshooter who looks beyond immediate fixes to solve the root causes of systemic IT challenges. ROLES AND RESPONSIBILITIES: * Team Leadership & Mentorship: Lead, mentor, and grow a high-performing, globally distributed IT Support and Services team, fostering a culture of continuous learning and collaboration. * Queue & Service Management: Own the global IT service desk queue and escalations, ensuring effective service delivery and high user satisfaction. * Process Optimization: Design, document, and continuously improve IT processes and automated workflows, utilizing an automate-first mindset to scale with Yubico's growth. * IT Operations: Drive reliable service delivery and optimal performance of core IT services, alongside providing dedicated support for our Supply Chain teams. * Vendor Management: Manage vendor relations and the augmented workforce, including contractor management and tracking renewals and spend for hardware and software suppliers. * IT Asset Management: Manage IT asset inventory and lifecycle to optimize spend, support sustainability, and ensure optimal hardware refresh cycles globally. * Security & Compliance Alignment: Partner with Security to ensure IT processes, access controls, and device baselines adhere to strict internal security policies and external global compliance standards. * AI Administration and Support: Drive adoption and enhance operational efficiency across Yubico by supporting AI enablement initiatives. BASIC QUALIFICATIONS: * Proven IT Leadership: Demonstrated experience managing IT support teams in a fast-paced, scaling environment. 5+ years of professional IT experience, including 2+ years in an IT management role. * Strong Systems Knowledge: Deep familiarity with modern productivity suites (e.g., Google Workspace, Microsoft 365), enterprise SaaS solutions, and device management for both macOS and Windows environments. * Service & Workflow Tooling: Practical experience utilizing modern IT project management, ticketing, and workflow tools (e.g. Jira Service Management). * Security Fundamentals: An understanding of modern IT security principles, identity management, and endpoint security. * Communication: Strong leadership, interpersonal, and communication skills to effectively collaborate with cross-functional global stakeholders. BONUS QUALIFICATIONS: * Relevant industry certifications (e.g., ITIL). * Experience with Asset Management systems (e.g., SnipeIT) and the broader Atlassian Suite. We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.   Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.   Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.   As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.