Functional Architect (Salesforce)

Technical Marketing Copywriter (12 month FTC)

DEPT

Technical Marketing Copywriter Toronto, hybrid This is a 12 month fixed term contract. This posting reflects an existing vacancy. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE Are you a technical and creative Copywriter with strong stakeholder management skills? Do you thrive in fast-moving collaborative environments and want to make an impact in the global e-commerce space? Join eBay and help shape how our sellers succeed across international markets. We’re seeking a talented Copywriter with demonstrated experience in copy and content writing and using AI to work with a global cross-functional team. In this role, you’ll own content deliverables end-to-end, from early drafts through stakeholder review and final approval. You will be key in delivering impactful content and driving international projects that support our customers in navigating global policies. You'll work with teams across the world to produce educational and engaging messaging in different languages that truly makes an impact. WHAT YOU’LL DO: * Write engaging content: Develop a range of assets including emails, website posts, video scripts, and internal presentations.  * Adapt complex information for specific audiences: Translate policy requirements into clear, approachable content, while maintaining the appropriate tone of voice and structure across different channels. * Collaborate with stakeholders: Work together on the copy to get it right with global colleagues! Ensure deliverables are efficiently reviewed and approved. You’re the proactive glue that keeps things moving. * Alignment  across teams: Partner with the Platform Governance and eBay Live teams to align on messaging and strategy across global stakeholders. * Manage multiple projects simultaneously: Keep several projects moving at once, balancing priorities, deadlines, and stakeholders without losing momentum or quality. * Utilize AI tools: Speed up your work to help improve the quality and clarity of your writing using AI and automation where applicable. * Support new initiatives: Contribute to projects that help our sellers comply with evolving policies. * Innovate with Ideas: Bring fresh, bold ideas for how to make our content more compelling and effective. WHAT YOU BRING: * 8+ years of demonstrated experience in copywriting and content creation across formats (i.e. emails, video scripts, messaging frameworks, briefs, announcements, landing pages) * Excellent English writing and editing skills with an extremely sharp eye for detail * Experience in CMS is a plus * Experience in e-commerce and a Marketing environment are a plus. * Bachelor’s degree in Communications, PR or a related field * Familiarity with editorial standards and style guides  * Strong organizational skills and the ability to manage work independently while keeping projects on track * Experience working with various stakeholders from different areas of expertise (e.g., Legal, Product and Customer Support teams) * Comfortable giving and receiving thoughtful feedback to continuously improve content. * Experience collaborating across regions and time zones; flexibility to support Europe-based colleagues when needed * Proficiency in Google Suite, Slack, Zoom, and other collaboration tools WE OFFER * A flexible hybrid working policy to enjoy the best of both worlds.  * Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays. * 15 days paid holiday annually, increasing with length of service (plus Public Holidays). * Birthday Leave, a paid day-off each year. * Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.  * Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing. * Refreshments are provided in the office all week. * Enhanced family friendly policies to support parents. * Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers. * Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®. * A Certified BCorp Agency and is multi-award winning “Agency of the Year”.  * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects. The anticipated annual salary range for this position is $90,000 - $95,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Temporary Lifecycle Marketing Specialist (Hybrid)

Opentable

*This is a temporary 6-month role *Location: Toronto, Canada (Hybrid Position, in office 2 days per week) With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.  Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. ROLE OVERVIEW We are seeking a Lifecycle Marketing Specialist to support the development, execution, and optimization of cross-channel lifecycle marketing programs across email and in-app messaging. This role will primarily own lifecycle execution and orchestration across Marketo and Pendo, helping create scalable customer journeys that drive activation, feature adoption, retention, expansion, and customer engagement throughout the lifecycle. The ideal candidate has hands-on experience building lifecycle programs across both marketing automation and in-app engagement platforms, with a strong operational and analytical mindset. This position will partner closely with Marketing, RevOps, SFDC Operations, Product Marketing, and cross-functional stakeholders to create coordinated customer experiences that improve engagement and business outcomes. RESPONSIBILITIES LIFECYCLE STRATEGY & CROSS-CHANNEL ORCHESTRATION * Build and manage cross-channel lifecycle programs across onboarding, adoption, expansion, retention, and winback journeys * Develop scalable customer journeys leveraging email and in-app messaging across Marketo and Pendo * Build automated lifecycle strategies including audience segmentation, behavioral triggers, cadence, suppression logic, and personalization * Create coordinated customer experiences across platforms including Marketo, Pendo, Salesforce, and additional lifecycle engagement tools * Identify opportunities to improve lifecycle engagement and conversion through multi-channel orchestration and journey optimization * Support future lifecycle channel expansion opportunities including SMS and additional customer engagement platforms MARKETING AUTOMATION & OPERATIONS * Build and maintain lifecycle programs, nurture campaigns, and automated journeys in Marketo * Build and manage in-app messaging experiences, targeting, and customer engagement campaigns in Pendo * Validate audience logic, behavioral triggers, and lifecycle program structure to ensure campaigns are scalable and operationally sound * Partner with RevOps and SFDC Operations to define data requirements, field mappings, and trigger dependencies needed to support lifecycle automation * Troubleshoot data flow and sync issues impacting campaign execution across systems such as SFDC, Marketo, Pendo, SendGrid, and other lifecycle tools * Support the evolution of scalable lifecycle infrastructure and automation best practices OPTIMIZATION & GROWTH * Continuously audit and optimize lifecycle programs to improve activation, feature adoption, retention, and expansion outcomes * Support A/B testing strategies across messaging, timing, targeting, channel mix, and journey structure * Monitor lifecycle performance and identify opportunities to improve engagement, conversion, and customer progression throughout the funnel * Collaborate with RevOps to support existing reporting, expand reporting, performance visibility, and measurement frameworks * Help identify new lifecycle growth opportunities through customer behavior analysis and journey performance insights PROCESS IMPROVEMENT & QA * Improve campaign workflows, templates, and QA processes to reduce manual effort and increase speed-to-launch * Leverage AI tools and automation workflows to streamline campaign execution, QA, link validation, and campaign accuracy * Help standardize lifecycle documentation, program structures, and operational processes for scalability * Ensure campaigns meet brand, legal, compliance, and quality standards QUALIFICATIONS * 2–5+ years of experience in lifecycle marketing, CRM marketing, marketing automation, growth marketing, or customer engagement * Hands-on experience with Marketo required * Experience working within Pendo or similar in-app engagement/customer journey platforms required * Experience building automated nurture and lifecycle programs across multiple customer touchpoints * Familiarity with customer journey orchestration and cross-channel engagement strategies * Familiarity with Salesforce (SFDC) and marketing operations workflows * Experience working with behavioral triggers, segmentation, suppression logic, and customer journeys * Strong analytical mindset with experience using lifecycle performance data to optimize engagement and conversion * Strong attention to detail and organizational skills * Comfortable collaborating cross-functionally with Marketing, RevOps, Product Marketing, and Operations teams * Experience with additional tools such as SendGrid, Groove, or SMS platforms is a plus * Experience leveraging AI tools or automation workflows to improve marketing execution is a plus The expected range of compensation for this position based in Toronto, Canada, is $38-$42 CAD / hour. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-BR1

Marketing Analytics Lead

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking to hire a Marketing Analytics Lead to join our Marketing Analytics team. This role is for a hands-on analyst who is passionate about telling stories with data, tackling complex problems, and directly influencing marketing strategy through rigorous analysis. You will be supporting the Product Marketing team with strategic analysis and measuring campaign impact. In addition to informing strategy, you will navigate the Marketing and Product worlds to understand how marketing efforts shape downstream product engagement and customer behavior. The ideal candidate has a background in strategic analysis and prior experience leveraging data and insights to develop strategy, measuring marketing campaign performance, and connecting marketing & product work to business impact.  RESPONSIBILITIES: * Perform data analysis using first party & third party data, able to dissect business issues, analyze large amounts of data, and draw actionable conclusions * Conduct deep-dive analyses to measure the effectiveness and ROI of marketing campaigns across various channels. Go beyond standard metrics to uncover the "why" behind performance. * Build, maintain, and improve dashboards and reports that track key marketing KPIs. Ensure that stakeholders have access to timely and accurate data to inform their decisions. * Design experiments to test hypotheses and analysis to measure business impact * Define, measure and track key marketing metrics over time, occasionally performing deep dives to understand what drives change in metrics  * Translate insights into a cohesive narrative and present technical information to non-technical stakeholders * Act as a dedicated analytical partner to marketing managers (e.g., Brand, Product Marketing, Growth). Provide the data and insights needed to refine strategies, set realistic goals, and execute effective campaigns. EXPERIENCE: * Degree (or related work experience) with a focus in analytics, statistics, economics, marketing, or other quantitative fields * 3+ years of experience in a data analytics role, specifically within marketing or a related field. * Proficiency in SQL - able to write structured and efficient queries on large data sets * Experience in Experimentation and A/B testing is preferred * Experience in Marketing Models like Multi-Media Modeling / Attribution Modeling is a plus * Advanced proficiency in Excel/Google Sheets for data analysis and modeling. * Proficiency in a data visualization tool like Tableau, Looker, or similar. * Experience with Python or R for data analysis is a strong plus. * Strong analytical skills with the ability to tackle ambiguous problems, break them down, and deliver clear, actionable insights. * Excellent communication skills, with a proven ability to present complex data and findings to a variety of stakeholders in a clear and compelling way. * A strong attention to detail and a commitment to data accuracy and integrity. * Ability to effectively collaborate with cross-functional partners, manage multiple competing priorities, and drive projects to completion. BENEFITS: * Extended health and dental coverage options, along with life insurance and disability benefits * Mental health benefits * Family building benefits * Child care and pet benefits * Access to a Lyft funded Health Care Savings Account * RRSP plan with company match to help save for your future * In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service  * Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible. * Subsidized commuter benefits and Lyft ride credits Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the Toronto area is CAD 90,000 - CAD $112,500, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions. This job fills an existing vacancy.