Senior Contract Manager

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As Senior Commercial Counsel in APJ, you’ll help GitLab grow across Asia-Pacific and Japan by bringing legal clarity to complex commercial deals. Reporting to the Director, Legal, Commercial, you’ll work closely with regional Sales and cross-functional partners to negotiate sophisticated agreements, manage cross-border legal questions, and turn varied local requirements into practical deal strategies. This is a high-impact role for someone who wants to shape how GitLab transacts across a diverse region while protecting the business and helping teams move with confidence. In your first year, you’ll take ownership of key APJ contracting workstreams, strengthen how we handle region-specific legal risk, and improve the templates and processes that support consistent deal execution across APJ. You’ll also help guide work involving data privacy and AI-related terms across multiple jurisdictions, including Japan. WHAT YOU’LL DO * Negotiate complex commercial and technology agreements across APJ markets, including SaaS, software, partnership, services, consulting, marketing, licensing, data privacy, and AI-related contracts. * Manage strategic and high-priority transactions across multiple jurisdictions, balancing legal risk with business needs. * Partner with regional Sales leadership, internal stakeholders, and external counterparties to move deals forward with clear legal guidance. * Navigate country-specific contracting norms, approval paths, and drafting requirements across APJ markets, including Japan. * Advise on cross-border transaction structures and coordinate with outside counsel when local legal support is needed. * Assess contractual risk and provide practical recommendations, including escalation paths and alternative terms. * Develop and maintain APJ-focused templates, playbooks, policies, and supporting documentation to improve consistency in contracting. * Train contract managers and regional Sales team members on contracting practices, legal developments, and day-to-day decision-making across the region. WHAT YOU’LL BRING * Qualified to practice law through a J.D. or equivalent legal credential, with active bar membership or a license in a relevant jurisdiction. * Experienced in commercial and technology transactions across APJ markets within a law firm, in-house legal team, or both. * Skilled at negotiating complex agreements across multiple APJ jurisdictions, with familiarity with Japan contracting practices. * Comfortable handling cross-border transactions that involve different legal systems and coordination with outside counsel. * Able to identify legal risk, explain tradeoffs clearly, and provide business-focused guidance in varied regulatory environments. * Experienced in improving or creating contract templates, playbooks, and processes that support consistent execution across teams and markets. * Effective at building trusted relationships with Sales and cross-functional partners in a remote, globally distributed environment. * Open to bringing transferable experience and language skills relevant to APJ markets; working proficiency in an APJ language such as Japanese is helpful but not required. ABOUT THE TEAM The Commercial Legal team supports GitLab’s go-to-market work by helping teams structure, negotiate, and close contracts in a way that protects the business and supports durable growth. In this role, you’ll work with regional and cross-functional partners in an all-remote environment, collaborating asynchronously across time zones on complex commercial issues that often span multiple jurisdictions. The team is focused on improving consistency in contracting, managing evolving legal risk, and building practical guidance that helps GitLab operate effectively across diverse markets, including the APJ region. Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As Senior Legal Counsel, you will join our dedicated, collaborative global legal team supporting diverse commercial matters, including growth across the APJ region with particular focus on Japan. You will have a voice that is heard and respected, while encouraged to grow in your abilities and curate your own career path. If you have a drive for supporting sales teams and revenue growth, with expertise as a transactional lawyer negotiating contracts in the Software-as-a-Service industry, read on! In this role, you will primarily support New Relic's commercial activities by structuring, negotiating, and closing contracts. You will also build upon scalable processes to manage those matters. You will be responsible for both direct and partner contract negotiations, including related privacy and security topics. We'll need you to have excellent communication skills, tailoring messaging to both internal departments and external business clients while addressing complex issues with attention to accuracy and detail. This is a great opportunity if you have a passion for technology, excellent problem-solving skills, and an ability to thrive in a fast-paced, changing environment.   What you’ll do * Draft, review, and negotiate SaaS contracts, and other commercial agreements in support of our go-to-market efforts; * Support and coach sales teams on deal structure, contract negotiations, and customer contract disputes; * Analyze and advise internal stakeholders and leadership teams on risk in contracts in the APJ (Asia Pacific and Japan) regions in connection with our commercial, partner, and privacy commitments, exercising sound judgment and strategic decision-making to benefit the future of the business; * Act as a central point of contact for any new and updated agreement templates, including master agreements, amendments, and data processing agreements. Template management includes primary responsibility for all Japanese form agreements; * Partner with Contract Managers and Deal Desk to drive execution of agreements and order forms, and be a point of escalation and source of mentorship/collaboration for decisions requiring counsel authority; * Partner with Privacy Legal to drive understanding, risk tolerance, and standardization of responses with respect to global privacy regulatory regimes particularly in Japan; * Work closely with the Partner sales team and the Partner business team to set up and grow New Relic business through Partners such as resellers, distributors, managed service providers, and system integrators; * Serve as a trusted advisor and business partner by providing practical guidance for accomplishing New Relic's overall business objectives that balances business objectives and legal risk, taking into account companies policies and positions; * Gain an understanding of New Relic’s SaaS and business, including our product-led growth strategy and consumption-based model, and stay informed about our rapidly evolving technology, buying programs, and laws that impact our business; * Stay at the forefront of legal issues and opportunities, including leveraging AI as a work tool, negotiating terms that govern AI in the product, and monitoring relevant regulatory frameworks as they evolve; * Review and advise the marketing and procurement teams on requests related to miscellaneous Japanese commercial contracts; * Drive operational excellence via continuous development of our processes, workflows, templates, playbooks, and how we support go-to-market efforts across multiple jurisdictions; and * Support company initiatives, including new product launches, monetization, special projects, and enablement for internal teams.   This role requires * Japanese qualified attorney with 5 - 7 years experience post-qualification, including time in an English speaking jurisdiction and experience negotiating commercial contracts with a solid knowledge of technology, contract law, and revenue recognition principles * Fluent English speaker with high-level written English skills to enable strong communications and negotiations, both verbal and written * Proficiency negotiating topics such as artificial intelligence, privacy, security, and data protection in the commercial contract context; * Strategic, hands-on approach to supporting execution of Sales’ deals in APJ (Asia Pacific and Japan) region; * Experience negotiating and advising on partner contracts e.g. through resellers or global system integrators;  * Ability to work on your own and prioritize multiple, often competing, deliverables while managing expectations meeting deadlines; * Outstanding interpersonal skills and the ability to coordinate effectively and gain trust and confidence with personnel at many different levels; * Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, and demonstrating flexibility across matter types and time zones; * Attention to detail and excellence in contract drafting and dispute management, as well as ability to communicate in a precise, effective manner with various teams and customers; and * Eager to chip in wherever and whenever help is needed.   Bonus points if you have * 10+ years of professional experience; * 4+ years of in-house experience; * An eagerness to leverage AI, with a deep understanding of AI products, LLMs and the related legal issues; * Understanding of software development, design, or product management processes;  * Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer; and * CIPP/A certification or similar privacy law experience. Please note that visa sponsorship is not available for this position. #LI-RT #LI-Hybrid Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy