
Danda AB · Västerås
Support Services Specialist Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an O...
Support Services Specialist
Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an Order Administrator for an assignment with a leading international technology company (client remains confidential).
In this role, you will play a key part in ensuring an efficient and high-quality order flow. You will manage the entire process from order entry to follow-up and invoicing, contributing to strong financial control and high customer satisfaction.
About the role
As a Support Services Specialist, you will be responsible for:
Managing and processing customer orders throughout the full lifecycle
Ensuring accurate follow-up of deliveries, costs, and invoicing
Supporting financial control of service assignments and deliveries of products and spare parts
Ensuring compliance with contracts, processes, and documentation standards
Maintaining ongoing communication with customers and internal stakeholders
Has experience in administrative roles, preferably within order management
Has a basic understanding of finance and business processes
Is structured, detail-oriented, and solution-focused
Has strong communication and collaboration skills
Location: Västerås, Sweden
Start date: April 20, 2026
We are looking for an Order Administrator/Support Services Specialist for a company in Västerås. Start is ASAP, 7 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Västerås. Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an Order Administrator/Support Services Specialist for an assignment with a leading international technology company (client remains confidential). In this role, you will play a key part in ensuring an efficient and high-quality order flow. You will manage the entire process from order entry to follow-up and invoicing, contributing to strong financial control and high customer satisfaction. About the role As an Order Administrator/Support Services Specialist, you will be responsible for: Managing and processing customer orders throughout the full lifecycle Ensuring accurate follow-up of deliveries, costs, and invoicing Supporting financial control of service assignments and deliveries of products and spare parts Ensuring compliance with contracts, processes, and documentation standards Maintaining ongoing communication with customers and internal stakeholders We are looking for someone who: Has experience in administrative roles, preferably within order management Has a basic understanding of finance and business processes Is structured, detail-oriented, and solution-focused Has strong communication and collaboration skills This role requires fluency in both English and Swedish. We look forward to your application! This is a full-time consultant position in Västerås through Incluso. Start is ASAP, 7 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Västerås. Please submit your CV and application in English as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Procurement Manager. Your role and responsibilities In this role, you will have the opportunity to ensure the implementation, maintenance, and compliance of the purchasing activities in the Procurement function to support the businesses. Scope of assignment will be within the category of Electronics. You will plan and execute activities as per ABB standard procedures. You will also showcase your expertise by delivering and participating in training programs as required to ensure compliance and to foster professional development. Main stakeholders are our Manufacturing unit and Agile Teams. You will be mainly accountable for: Executing purchasing strategies to support the business by optimizing costs, quality, and reliability of suppliers and supplied products. Designing and implementing plans and effective strategies for local sourcing of products/materials to reach business targets. Supporting in implementing effective local sourcing strategies in line with business strategy to meet current and future business requirements. Applying and implementing procurement standards, tools, and processes in your area of responsibility to secure quality, delivery, cost, and sustainability. Our team dynamics Our teams support each other, collaborate, and never stop learning. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role 2–5 years of experience in procurement, supply chain, or a similar field, preferably within manufacturing Proven ability to independently drive sourcing activities and deliver results Strong capability to work cross-functionally and influence stakeholders without formal authority Experience in strategic sourcing is considered a plus Experience in electronics sourcing (components, EMS, electromechanical) or global supplier management is a plus Fluency in English is required; Swedish is considered a plus Academic degree in a relevant field or equivalent work experience We are looking for someone who is self-driven and takes ownership of their work. In this role, you will manage your own suppliers and are expected to drive initiative forward independently. Since procurement relies heavily on collaboration to succeed, you need to be comfortable working cross-functionally and influencing others without formal authority. You are proactive, solution-oriented, and able to build strong relationships across functions to get things done. For this role you need to be open to travel. More about us ABB Electrification enables safe, smart, and sustainable solutions for energy distribution and management. The business focuses on advancing technologies that support the global energy transition and electrified future. Employees contribute to innovative projects across industries, infrastructure, and buildings worldwide. Recruiting Manager; Max Lönn; max.lonn@se.abb.com. Union representatives; Sveriges Ingenjörer; Linda Nyman, +46 70 233 30 88, Ledarna; Lenny Larsson, +46 706 32 85 47, Unionen; Johan Lundström +46 730 77 03 66. Talent Partner Medina Jakupovic; +46 72 464 46 98. We look forward to reading your application in PDF-format. Last day to apply is 9 August. We review applications on an ongoing basis, which means that the position may be filled before the application deadline. We kindly request no direct contact from staffing or recruitment agencies, or vendors offering additional job advertising services. Contribute to a shared vision. This is where ideas become reality, progress is made, and we shape the world together. Run what Runs the World. We value people from diverse backgrounds. Could this be your next step? Apply today or visit www.abb.com to learn more about us and see how our technology is making an impact on the world. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen. Denna position rapporterar till: Portfolio Manager __ The Center of Expertise plays an important role in developing life-cycle management strategies, service concepts, and technical knowledge tools for motors and generators produced in Sweden. As our organization continues to develop its data-driven ways of working, we are now looking for a person who is passionate about understanding the business and translating business needs into scalable, reliable, and value-creating data solutions. In this role, you will take an active part in mapping and understanding our data landscape, including data flows, business processes, and the logic that connects them. You will support the organization in areas such as data modelling, semantic views, data quality, verified business logic, and identifying where AI-enabled solutions can improve business processes and decision-making. You will work closely with stakeholders across the business to identify improvement opportunities, support existing data processes, and help migrate, transform, and modernize solutions where needed. A key part of the role will be to contribute to long-term data models and strategies that enable better insights, more efficient reporting, and stronger decision-making. Qualifications for the role Experience in data-related areas such as SQL, BI, data modelling, semantic layers, data quality, or data transformation. Ability to identify and apply AI-driven workflows to create measurable business value. Familiarity with data platforms such as Snowflake, Databricks, or similar environments. Knowledge of PowerPlatform is considered a plus. Strong interest in understanding business processes and translating them into clear data needs and practical solutions. Good collaboration and communication skills, with the ability to work closely with stakeholders across the organization. Fluency in both Swedish and English, written and spoken, is a must. More about us ABB Motion High Power (MOHP) Division offers a comprehensive product portfolio of large AC motors and generators. From general purpose to highly customized designs, synchronous motors provide high efficiency, reliability and availability across all major industries and applications, including some in the toughest and most demanding environments. The division also has a long track record of designing and building generators for wide range of industries, including power generation, marine, oil and gas, mining, and data centers. Hiring Manager Josef Evindar +46 72 720 60 01 will answer your questions about the position. Union representatives; Unionen: Katja Saari, +4673- 077 05 02; Ledarna: Mats Wahlund, +4676- 769 80 0; Sveriges ingenjörer: Håkan Sjöberg, +4670- 396 0002. All other questions can be directed to Talent Partner Robert Norén +46 72 461 20 95. We look forward to reading your application in PDF format. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Last day to apply is 13th of August. Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter. Är du redo att göra skillnad? Ansök idag eller besök https://www.abb.com för att lära dig mer om hur våra lösningar påverkar hela världen.