Search results for "Travel Industry"

Etraveli Group AB

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. About the Role We are looking for an organized, people-oriented professional to step into the role of Office Coordinator, anchoring our vibrant Gothenburg office and serving as the heartbeat of our local team. In this role, you will join a highly collaborative, fast-paced environment where your energy directly impacts the daily happiness of your colleagues. As our Office Coordinator, you will be the first face people meet when they step off the elevator. You aren't just managing a front desk; you are setting the daily tone, energy, and vibe of the office. From welcoming a candidate arriving for an interview to ensuring the music and lighting feel right, you embody our welcoming and transparent culture. Our office is a melting pot of over 35 different nationalities. On any given day, you will be interacting with colleagues from all over the world. We actively embrace this diversity by celebrating multiple international festivities, cultural days, and diverse holidays, making our office an incredibly inclusive and exciting place to work. This role offers a dynamic, collaborative environment where your organizational skills and proactive approach will be highly valued. Your core working hours will be flexible but generally run from 07:00/07:30 to 16:00/16:30 to ensure the office is ready when the team arrives. In this position, you will report directly to the CTO and manage one direct report. To be more specific, your contributions will focus on: Cultivating the Office Atmosphere Breakfast Service Supplier Relations Facility Management Reception Services Event Coordination Requirements At least 2 years of experience in office administration, reception, or facility coordination, ideally within an international, fast-paced corporate or tech environment. A strong background in customer service, hospitality, or a relevant front-facing role where guest satisfaction was your priority. Professional, fluent command of both English and Swedish (written and oral). You will be communicating with local Swedish suppliers as well as our international team daily. People management experience will be considered a plus. Who You Are You genuinely love interacting with people, have a high energy level, and possess a natural ability to make everyone feel comfortable. ou are a collaborative team player who thrives on taking initiative. You don't wait to be told what to do and enjoy the independence of managing your own daily workflow. You are exceptionally neat, detail-oriented, and take pride in maintaining an organized environment. You have excellent control over your tasks and know how to prioritize them in a timely manner. You approach work with a "no task is too big or too small" mindset. It is a distinct advantage if you have prior experience working with modern workplace and office management software, such as: Platforms used to register guests, print badges, or log incoming packages (e.g., Envoy, Slack integrations). Systems for logging maintenance issues or submitting fault reports to landlords. Software used for inventory tracking and streamlined ordering of office supplies, catering, or kitchen essentials. We recognize that exceptional talent comes from diverse backgrounds. If your experience does not perfectly align with every requirement we still welcome your application! We prioritize personality, and are keen on investing in your long-term development. Review of applications and interviews will begin immediately. We recommend submitting your interest promptly to ensure full consideration. Benefits At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy: Our office is located in Merkurhuset in Gothenburg, a few steps away from public transport and lunch restaurants. We love gaming and after work activities. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Tripadvisor

About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. What you will do: We are seeking a driven and high-performing Field Sales Representative who will be responsible for  growing Viator’s catalogue of products by acquiring new and exciting suppliers across your geographic region. The Field Sales Representative role requires excellent sales and communications skills, effective relationship-building talents, and a proven track record of exceeding targets with experience in outside sales, telesales, new customer acquisition and/or business development, preferably with an online or travel company.  You are a brand ambassador that will be proactive, motivated, organized, responsible, and able to work well in a fast-paced, team-oriented, and entrepreneurial environment. This is a great opportunity for a motivated candidate with a passion for travel to join a fun team and have immediate impact driving revenue for a global leader experiences industry.  Responsibilities: * Facilitate negotiation of terms, including rates and margins, to close new business * Manage designated pipeline and make outbound calls * Engage with destination marketing organizations and other trade groups to win customers * Travel: 30-50% * Consultatively position our distribution platform and value proposition * Modify customer engagement to overcome objections and identify solutions to roadblocks * Achieve and exceed communicated targets * Collaborate with sales operations, supplier support, and account management teams to ensure a smooth and efficient sales cycle * Take ownership and accountability over the full sales cycle from lead generation, outreach, negotiations, closing, and onboarding * Travel as needed to meet with assigned targets, travel to attend trade events, participate in regional speaking engagements, attend internal team meetings Key Skills & Experience: * 3+ years of experience in sales, preferably with an online company * Travel industry experience preferred, particularly with tours, activities, or attractions * Language skills: Fluent in English and French. * Strong sales, negotiation, and closing skills * Proven record of contracting new business and regularly exceeding sales targets * Territory and pipeline management experience using Salesforce or another CRM tool * Strong written and oral communication skills * Results-driven hunter mentality with relentless drive to sign up new customers * Proven self-starter with ability to deliver on initiatives without constant supervision * Confident and energetic; flexible and adaptable; organized and able to succeed in a fast-paced, dynamic environment  Job Location: UK Remote Skills & Experience  * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset  What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-WR1

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams.  Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education  Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational  project work while upholding a strong level of partner  service will make an impact!  A Typical Day:  * Take actions with hotel groups and internal teams as needed to drive assigned projects forward * Create and maintain well organized and detailed tracking mechanisms relating to assigned projects  * Call, email, and Zoom with stakeholders to accomplish assigned project needs  * Manage relationships with hotel group stakeholders within assigned portfolio  * Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio  * Educate partners on how HotelTonight and Airbnb platforms function  * Develop strong and long lasting partnerships * Respond to and deliver exceptional service in a timely and efficient manner * Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb.  * Implement strategies to effectively manage and optimize workflows * Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately Your Expertise:  * 5+ years of experience in client facing, cross functional regional or global commercial teams.  * 2+ years of hospitality/travel industry experience (preferred) * Proficiency in both English and the local language is required for the specific location/country. * Self-starter who is resourceful with a get it done attitude * Strong time management and prioritization skills * Strong organizational skills relating to project work with a large volume of inputs and moving parts  * Track record of being able to effectively work at scale with partners to achieve short and long term objectives  * Proven stakeholder management,  communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom * Team player, willing to contribute what is needed for the success of the team * The ability to get things done with changing priorities, projects and deadlines * Passion for Airbnb, travel, and the sharing economy  * We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.) Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000—€72.000 EUR

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams.  Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education  Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational  project work while upholding a strong level of partner  service will make an impact!  A Typical Day:  * Take actions with hotel groups and internal teams as needed to drive assigned projects forward * Create and maintain well organized and detailed tracking mechanisms relating to assigned projects  * Call, email, and Zoom with stakeholders to accomplish assigned project needs  * Manage relationships with hotel group stakeholders within assigned portfolio  * Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio  * Educate partners on how HotelTonight and Airbnb platforms function  * Develop strong and long lasting partnerships * Respond to and deliver exceptional service in a timely and efficient manner * Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb.  * Implement strategies to effectively manage and optimize workflows * Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately Your Expertise:  * 5+ years of experience in client facing, cross functional regional or global commercial teams.  * 2+ years of hospitality/travel industry experience (preferred) * Proficiency in both English and the local language is required for the specific location/country. * Self-starter who is resourceful with a get it done attitude * Strong time management and prioritization skills * Strong organizational skills relating to project work with a large volume of inputs and moving parts  * Track record of being able to effectively work at scale with partners to achieve short and long term objectives  * Proven stakeholder management,  communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom * Team player, willing to contribute what is needed for the success of the team * The ability to get things done with changing priorities, projects and deadlines * Passion for Airbnb, travel, and the sharing economy  * We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.) Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €71.000—€84.000 EUR

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams.  Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education  Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational  project work while upholding a strong level of partner  service will make an impact!  A Typical Day:  * Take actions with hotel groups and internal teams as needed to drive assigned projects forward * Create and maintain well organized and detailed tracking mechanisms relating to assigned projects  * Call, email, and Zoom with stakeholders to accomplish assigned project needs  * Manage relationships with hotel group stakeholders within assigned portfolio  * Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio  * Educate partners on how HotelTonight and Airbnb platforms function  * Develop strong and long lasting partnerships * Respond to and deliver exceptional service in a timely and efficient manner * Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb.  * Implement strategies to effectively manage and optimize workflows * Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately Your Expertise:  * 5+ years of experience in client facing, cross functional regional or global commercial teams.  * 2+ years of hospitality/travel industry experience (preferred) * Proficiency in both English and the local language is required for the specific location/country. * Self-starter who is resourceful with a get it done attitude * Strong time management and prioritization skills * Strong organizational skills relating to project work with a large volume of inputs and moving parts  * Track record of being able to effectively work at scale with partners to achieve short and long term objectives  * Proven stakeholder management,  communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom * Team player, willing to contribute what is needed for the success of the team * The ability to get things done with changing priorities, projects and deadlines * Passion for Airbnb, travel, and the sharing economy  * We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.) Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £60,000—£70,000 GBP

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As a Market Manager for Hotels at Airbnb, your role will entail ensuring the health and expansion of our supply in France.. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day:  * Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels. * Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed. * Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region. * Prospect and onboard new, high-quality supply within your assigned geography. * Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders. * Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources. * Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory. * Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success. * Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders. * Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment. Your Expertise: * 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. * 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. * Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities. * Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making. * The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. * Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. * Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. * Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role. * Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. * Ability to speak fluently in English and French  are required * Based in Paris  and must be willing to regularly travel internationally to your assigned territory. Typical expectation would be once every 4 to 6 weeks. * Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000—€72.000 EUR

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Homes team plays a key role in shaping the Airbnb stays experience. As a multidisciplinary team, we partner with Hosts to conceptualize and develop high-quality, repeatable, and commercially viable offerings that align with our brand values. Airbnb is seeking a Market Manager, with a primary focus on France, to support and grow our network of Hosts and Partners. This role will be part of the Homes EMEA team and report to the Field Operations Manager. The Difference You will Make: As an Acquisition Manager, you will be responsible for supply acquisition and onboarding of high quality inventory. You will build Airbnb's strong market presence in France and collaborate with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply acquisition strategies in your territory aiming to secure our long-term success. A typical day: * Prospect and onboard new, high quality hosts in your assigned territory, continuously building and managing a strong pipeline * Create and deploy scaled strategies to effectively acquire Professional Hosts in your region * Represent Airbnb in external meetings with Professional Hosts, showing up as a credible and knowledgeable market expert * Analyze data and utilize data-driven recommendations to identify and act on strategic opportunities in your region to drive sales growth * Develop deep knowledge of your assigned geographic markets  * Build and manage partner relationships within your assigned territory * Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients * Educate clients on all significant product changes and cascade feedback on product and policy to relevant internal stakeholders * Respond to and deliver exceptional service to your hosts in a timely and efficient manner * Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success Your Expertise: * 6+ years of experience in sales * 2+ years of hospitality/travel industry experience (nice to have) * Strong time management and prioritization skills * Strong B2B sales/new business development experience * Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments * Excellent communication skills and ability to communicate effectively with clients * Experience building and strengthening relationships with external partners * Comfortable performing data analysis and making decisions based on the results * Available to travel to assigned markets * Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives * Hospitality/travel industry experience in the region is a plus * Highly proficient in using CRM software - Salesforce experience is a plus * Charismatic self-starter who is resourceful and self-sufficient * Fluency in French and English Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000—€72.000 EUR

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As a Market Manager for Hotels at Airbnb, your role will entail ensuring the health and expansion of our supply in the DACH and CEE region. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day:  * Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels. * Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed. * Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region. * Prospect and onboard new, high-quality supply within your assigned geography. * Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders. * Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources. * Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory. * Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success. * Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders. * Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment. Your Expertise: * 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. * 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. * Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities. * Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making. * The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. * Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. * Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. * Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role. * Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. * Ability to speak fluently in English and German are required * Based in Berlin,  and must be willing to regularly travel internationally to your assigned territory. Typical expectation would be once every 4 to 6 weeks. * Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.   #ind How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €71.000—€84.000 EUR

Digitalenta AB

We're looking for an experienced digital Product Owner for a consulting assignment starting in August 2026, for a major international airline. You'll own the backlog for a commercial feature team working with loyalty and customer platforms in a large-scale agile setup. Based in Stockholm, this assignment has a workload of 80% (approx 38 hours/week). About the role: You'll be part of a feature team focused on commercial digital development within a loyalty program. Your primary stakeholder is the commercial side of the business, and your job is to translate their roadmap into prioritized, ready-to-build features - and drive delivery end-to-end. The team works in a SAFe environment with quarterly planning cycles. You'll collaborate daily with developers, product managers, and business stakeholders. Key responsibilities: Own and prioritize the product backlog in line with commercial goals Define and refine features ahead of quarterly planning, ensuring they meet Definition of Ready Break down initiatives into epics, features, and user stories with the team Drive MVPs and lean business cases together with PMs, architects, and SMEs Present initiatives to governance forums and ensure proper reporting Ensure alignment across business areas, tech, and other product teams We're looking for you who have: Proven experience as a Product Owner in an agile environment Strong backlog management and prioritization skills Experience in digital product development with an understanding of technical dependencies Experience with MVPs, business cases, and data-driven decision-making Solid stakeholder management in complex organizations Nice to have: experience with loyalty programs, CRM, or customer data platforms; airline or travel industry background. Practical details: Period: 1 August – 31 December 2026 Workload: 80% (~38 h/week) Location: Stockholm - two mandatory office days per week Start: 1 August 2026 About the assignment For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.

Digitalenta AB

We're looking for an experienced digital Product Owner for a consulting assignment starting in August 2026, for a major international airline. You'll own the backlog for a commercial feature team working with loyalty and customer platforms in a large-scale agile setup. Based in Stockholm, this assignment has a workload of 80% (approx 38 hours/week). About the role: You'll be part of a feature team focused on commercial digital development within a loyalty program. Your primary stakeholder is the commercial side of the business, and your job is to translate their roadmap into prioritized, ready-to-build features - and drive delivery end-to-end. The team works in a SAFe environment with quarterly planning cycles. You'll collaborate daily with developers, product managers, and business stakeholders. Key responsibilities: Own and prioritize the product backlog in line with commercial goals Define and refine features ahead of quarterly planning, ensuring they meet Definition of Ready Break down initiatives into epics, features, and user stories with the team Drive MVPs and lean business cases together with PMs, architects, and SMEs Present initiatives to governance forums and ensure proper reporting Ensure alignment across business areas, tech, and other product teams We're looking for you who have: Proven experience as a Product Owner in an agile environment Strong backlog management and prioritization skills Experience in digital product development with an understanding of technical dependencies Experience with MVPs, business cases, and data-driven decision-making Solid stakeholder management in complex organizations Nice to have: experience with loyalty programs, CRM, or customer data platforms; airline or travel industry background. Practical details: Period: 1 August – 31 December 2026 Workload: 80% (~38 h/week) Location: Stockholm - two mandatory office days per week Start: 1 August 2026 About the assignment For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.

Minnovation International AB

About the Role We are looking for a talented SEO Operations Specialist to help grow our organic search presence across multiple European markets. The ideal candidate is a native speaker of one of our target languages with strong SEO expertise, excellent writing skills, and a passion for creating high-quality localized content. Requirements Qualifications Bachelor's degree. Native-level proficiency in German, Polish, Swedish, or Danish. Professional English proficiency with the ability to communicate effectively in a global team. Minimum 1 year of experience in SEO content writing or content marketing. Hands-on experience with SEO tools such as Ahrefs, SEMrush, or Google Search Console. A portfolio demonstrating content that has successfully ranked on the first page of Google. Nice to Have Basic Chinese language skills. Experience in the travel, tourism, or lifestyle industry. Experience using AI productivity tools such as ChatGPT or Claude. Responsibilities Create high-quality, SEO-optimized long-form content, including travel guides, blog articles, landing pages, FAQs, and other localized content. Localize content for the target market by ensuring natural language usage, cultural relevance, and appropriate localization of currencies, units, and expressions. Conduct regular content audits and update high-performing pages to improve rankings and user experience. Perform in-depth keyword research tailored to the target local market. Optimize on-page SEO elements, including meta titles, meta descriptions, heading structure (H1–H6), internal linking, and image alt text. Monitor keyword rankings, organic traffic, click-through rate (CTR), and other SEO performance metrics using Google Search Console and other SEO tools. Analyze competitors' SEO and content strategies to identify content gaps and growth opportunities. Preferred Skills Strong analytical and problem-solving skills. Ability to work independently in a remote, international environment. Passion for SEO, content marketing, and continuous learning.

Tripadvisor

Content Manager, Localization About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Tripadvisor is looking for a Content Manager for our German market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality. This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation.  Job Location: Hybrid in the UK. This role is a hybrid position that requires 2 days per week in our London office. What You'll Do * Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first. * Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch. * AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes. * Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs. * Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies. * Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy. * Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market. * Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements. What We're Looking For * Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market. * 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus. * Open-minded, innovative approach: You use AI as an enabler and you have a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative. * Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar). * A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions. * Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth. Skills & Experience  * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset  What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-WR1

Tripadvisor

Content Manager, Localization About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Tripadvisor is looking for a Content Manager for our Italian market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality. This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation. Job Location: Hybrid in the UK This role is a hybrid position that requires 2 days per week in our London office. What You'll Do * Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first. * Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch. * AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes. * Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs. * Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies. * Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy. * Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market. * Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements. What We're Looking For * Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market. * 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus. * Open-minded, innovative approach: You use AI as an enabler and you have a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative. * Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar). * A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions. * Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth. Skills & Experience  * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset  What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-WR1

Tripadvisor

Content Manager, Localization About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Tripadvisor is looking for a Content Manager for our French market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality. This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation.  Job Location: Hybrid in the UK. This role is a hybrid position that requires 2 days per week in our London office. What You'll Do * Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first. * Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch. * AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes. * Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs. * Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies. * Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy. * Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market. * Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements. What We're Looking For * Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market. * 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus. * Open-minded, innovative approach: You use AI as an enabler and you have a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative. * Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar). * A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions. * Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth. Skills & Experience  * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset  What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-WR1

Tripadvisor

Service Operations Compliance Lead I Viator About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. The Service Compliance Lead ensures that Service Operations delivered to our customers by our service associates adheres to our operating processes and procedures, in relation to refunds, promotion/coupons and gestures of goodwill.  They are responsible for the overall spend ensuring we are always customer first in our approach, aligned with regional customer regulations. Regular audit of our statement of work to ensure vendors deliver under our contractual obligations across our marketplace operations, for traveler, operator and partners.  Identify opportunities to leverage AI technology and automate processes used within Contact Centers to adhere to operational and financial processes. Mitigate risk by conducting audits, mitigation planning, internal/external employee knowledge assessment, training and implementing security procedures. Operating in our fast-moving, and highly competitive environment, we advocate for our customers in our behaviour and decision making.   At Tripadvisor we are Traveler first in all our decision making. Job Location: Hybrid This role is a hybrid position that requires 3 days per week in our London Office. Key Responsibilities: Audit and Monitoring * Performing regular audits of external BPO and internal Resolution/Experience Recovery (EcR) processes. * Monitoring of AI and Human compliance in handling of refunds, promotions and Gesture of GoodWill processes. Risk Mitigation * Investigate potential compliance breaches or complaints, report findings to CS Management * Identify BPO process gaps, assess risks, and implement corrective actions to ensure compliance * Identify Refund or Gesture of Goodwill process/policy adherence, to identify if Supplier or Vendor error * Collaborate with AI Service Lead to ensure AI tools adhere to refund/compensation service processes Policy Knowledge * Maintain working knowledge of tours & activities industry specific regulations, including consumer refund and compensation regulations * Drafting, updating, and enforcing internal refund/compensation processes to comply Regional regulations Stakeholder Management * Take the lead on collaborating with business partners * Build trusted relationships with internal business units and external vendors Reporting * Maintain audit documentation on processes and prepare compliance reports for CS Management * Maintain weekly Gesture of Goodwill spend reporting * Maintain weekly Supplier & Vendor Clawback for process/policy breach Financial Steward * Responsible for auditing Gesture of GoodWill spending * Responsible for ensuring clawback from Supplier or external vendor is accurately credited to CS-OPS P&L AI Automation * Build investment strategy to enable AI automated tooling to elevate ability audit and monitor operations * Working with CS AI Lead ensure future voice/non-voice AI-Assist remains compliant to regional regulations Minimum Qualifications & Experience: * Internal Auditor Certification/Certified Compliance Analyst * 3+ years experience in Customer Operations, Service Excellence or CX Transformation * Experience working with Global Vendor BPO Operations in an audit or risk analyst role * Gen AI Governance experience * Close-Loop resolution for process mitigation  * Customer obsessed mindset, advocating for simplicity and putting yourself in the shoes of the customer Skills you should bring to the role: * Traveler first:  drive exceptional value and effortless resolution service-support (essential) * Execution at speed: Challenge legacy processes, experiment, seeks to always improve (essential) * Communication:  strong influencing skills with ability to articulate issues to C-Level leadership  (required) * Data Driven: Strong ability to analyze data, identify trends, and resolve complex issues. Industry:  Experience in a similar role within the Travel Industry (Preferred) What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.   Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

Tripadvisor

Technical Service Advisor I Bókun (French Speaking)    About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office. About Bókun Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.   What you’ll do: As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and French across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.    The ideal candidate will possess: * 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector. * Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently. * Basic working knowledge of CSS, HTML, and website CMS tools. * A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution. * Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues. * Openness to learn new and complex topics, constructive feedback and adaptability to business changes. * Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues. * Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care. * Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time. * Fluency in written and spoken English and French. * Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision. * Flexibility to work shift patterns, including occasional weekends.     What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.   Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-JP #LI-Hybrid