Search results for "records management"

ArkivIT är ett konsultbolag med expertis inom digital arkiv- och informationshantering med tjänster inom våra områden Arkiv & Registratur, Dataskydd, Informationssäkerhet och E-arkiv. Företaget startades 2010, sedan dess har tjänsterna blivit fler, kompetensen bredare och vi fortsätter att växa. Våra konsulter är hängivna sitt yrke och bidrar med sin specialistkompetens till kunder runt om i hela Sverige. Vår ambition är att ta hand om och värna om det digitala kulturarvet, och samtidigt stärka våra kunder inom modern e-förvaltning och informationshantering. Om rollen Vi söker dig som har tidigare erfarenhet som arkivarie och som vill vidare i karriären som konsult! Som konsult hos oss har du en variation av arbetsuppgifter inom arkiv och informationsförvaltning. Du ger stöd till våra kunder i olika branscher och hjälper dem upprätthålla högsta möjliga standard inom informationshantering. Du arbetar även strategiskt med styrande dokument inom informationsförvaltning samt utbildar och informerar om regler och lagstiftning. Din expertis kommer att göra dig till en eftertraktad rådgivare inom området. Du kommer att ingå i vårt team "Arkiv & Registratur” och bli en del av ett kunskapsdrivet, nyfiket och engagerat gäng som gärna delar med sig av sin kunskap och ser stora fördelar i att arbeta brett över kompetensområdet. I denna roll arbetar du till viss del på plats hos kunden med möjlighet att arbeta på distans hemifrån, vilket varierar efter kundens behov och uppdragets karaktär. Kvalifikationer Högskoleutbildning inom arkivvetenskap med minst 60 hp eller motsvarande utbildning på högre nivå Flerårig erfarenhet som arkivarie, e-arkivarie, IT-arkivarie eller motsvarande roll Talar och skriver på svenska obehindrat Personliga förmågor Vi söker dig som är flexibel, lyhörd och pragmatisk i ditt arbetssätt, med god förmåga att kommunicera ditt budskap på ett pedagogiskt sätt. Du är ödmjuk och noggrann, och trivs med att arbeta med varierande arbetsuppgifter i en vardag som sällan ser likadan ut. Du uppskattar omväxling och har lätt för att ställa om när förutsättningarna förändras — oavsett om det handlar om nya uppdrag, olika målgrupper eller skiftande arbetsmiljöer. Vårt erbjudande till dig ArkivIT är ett kompetensbolag, vilket innebär att vi värnar om din utveckling och ger dig många möjligheter att öka dina kunskaper. Vi ser till att du utbildas årligen genom en kompetenspott och samlar alla medarbetare med jämna mellanrum, både fysiskt och digitalt, till kompetensforum där vi delar erfarenheter och inspirerar varandra. Dina kollegor är erfarna inom branschen och som arbetsgivare ser vi till att samla alla vid årliga events som sommarfest, julfest, kick-offer och andra roliga händelser inom bolaget. I denna roll, har du en flexibel vardag där du lägger upp din egen arbetstid utifrån kundens behov. Vi är måna om dig som medarbetare och värnar om en lärande miljö med öppet klimat och avsätter tid för reflektion och feedback. Ansökan Vänta inte med din ansökan, vi intervjuar löpande och tjänsten kan komma att tillsättas när vi hittat rätt kandidat. Vid frågor kring rollen eller företaget, är du välkommen att kontakta rekryterande chef, gustav.kendel@arkivit.se. Vi ser verkligen fram emot att välkomna dig som vår nya kollega!

We are looking for a Service Manager to support the delivery and coordination of SCADA-related services within an industrial production environment. The role is focused on maintaining stable service operations, supporting production activities, and coordinating efforts across multiple teams and stakeholders. In this position, you will ensure service delivery meets agreed SLAs and quality standards while serving as a central link between technical teams and business stakeholders. You will also contribute to the continuous improvement and development of service management processes within the organization. Key Responsibilities Manage the end-to-end delivery of SCADA services, ensuring SLA and quality targets are achieved. Act as a liaison between internal teams and relevant stakeholders. Support production-related requests on existing production lines. Coordinate upgrades and changes together with Production and Maintenance teams. Foster collaboration between Project Managers and stakeholders. Coordinate and support server infrastructure related to production environments. Conduct service reviews and reporting activities. Monitor KPIs and ensure SLA compliance. Coordinate cross-functional teams in resolving service-related issues. Serve as an escalation point for incidents and service interruptions. Collaborate with management teams regarding incidents and operational issues. Support problem management activities alongside other Service Managers. Review and follow up on change management records and approvals. Ensure documentation is validated and service readiness requirements are fulfilled. Requirements Previous experience in service delivery, service management, or a similar role. Understanding of SCADA systems or industrial IT environments. Experience with incident, problem, and change management processes. Ability to coordinate multiple stakeholders and cross-functional teams. Experience working with KPIs, SLAs, and service performance follow-up. General knowledge of IT infrastructure, including server environments. Strong communication skills and a structured way of working. Fluent in English, and Swedish, written and spoken. About You You are organized, responsible, and comfortable coordinating activities across different teams and stakeholders. You have experience handling operational follow-ups and service-related issues, and you contribute to ensuring reliable and stable service delivery. You work collaboratively and communicate effectively with both technical specialists and business-oriented stakeholders. Start Date & Application Start Date: 2026-05-18 End Date: 2026-10-31 Application Deadline: 2026-05-11 Location: Stockholm Selections and interviews are ongoing! Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts. #boost

Role: Service Centre Administrator Location: Croydon, CR0 4YL Hours: 40 hours per week | between 08:00 and 16:30 Monday to Friday Salary: Up to £33,216 pa DOE Are you highly organised, detail-oriented, and passionate about delivering excellent service? We’re looking for a proactive and reliable Service Administrator to join our Aftermarket team! This is a key administrative role where you’ll support the smooth running of our service operations by maintaining accurate records, processing job cards, and liaising with technicians, customers, and management. KEY RESPONSIBILITIES: * Raise job cards and input technician time bookings and job details * Collate and check documentation within agreed timescales * Finalise parts used and hours charged, and close completed jobs * Review and process service invoices, credits, and warranty claims * Generate reports and maintain accurate records * Communicate effectively with internal teams and customers * Operate within company procedures and support continuous improvement IDEAL CANDIDATE: * Proven administration experience in a service or workshop environment * Strong customer service skills and a professional approach * Proficient in Microsoft Excel and Word (intermediate level) * Able to manage and prioritise tasks efficiently under pressure * Excellent attention to detail and time management * Flexible and results-driven with a positive attitude * GCSEs (or equivalent) in Maths and English desirable * Willingness to travel within the UK and work overtime when required If you’re ready to support a high-performing service team, we’d love to hear from you!   We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role. At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.   WHY YOU’LL LOVE WORKING HERE: * 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) * Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service. * Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. * Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. * GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. * Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. * Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. * Care Concierge: Get help navigating the care system with access to a team of dedicated care experts. * Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. * My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. * Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.   ---------------------------------------------------------------------------------------------------------------------------------- Please don’t delay your application, this role could be filled at any time for the right candidate. Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Ogun State: Ado-Odo/Ota and Abeokuta Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Ogun State: Ado-Odo/Ota and Abeokuta About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Owerri Municipal and Owerri West Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Owerri Municipal and Owerri West. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Enugu North and Nsukka Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Enugu North and Nsukka/ About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Umuahia North Work Mode: Outsourced and Hybrid Job Purpose The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Umuahia North. About You * You're obsessively detail-orientated and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us.    About the Role We've just hit a major milestone: $100M ARR in revenue, and we're celebrating by opening our newest office in Stockholm. This is a rare opportunity to build the region from scratch!  As our Founding Mid-Market Account Executive for the Swedish market, you won't just be closing deals, you'll be shaping how Payhawk shows up in the Swedish market: defining the playbook, building relationships with the region's fastest-growing companies, and laying the foundation for the team that follows you. This is a critical role in driving our company's growth, and you will play a pivotal role in expanding our customer base and revenue. Responsibilities * Identify and prospect new business opportunities within the target market of companies above 300 employee size across various industries. * Execute multithreading, utilizing diverse channels such as cold calling, strategic email campaigns, social selling and networking. * Run effective and high quality discovery calls with prospects to identify the root cause of process challenges and quantify the impact. * Qualify leads and conduct thorough research to understand prospects' business needs, challenges, and pain points. * Conduct effective sales presentations and product demonstrations with senior executives to showcase the Payhawk value proposition.  * Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders within target organizations.  * Proactively manage the entire sales process, from initial contact to deal closure, ensuring a smooth and efficient transition to the account management team. * Consistently exceed individual sales targets and performance metrics. * Maintain accurate and up-to-date records of all sales activities, customer interactions, and opportunities using our CRM system, Salesforce. Requirements * At least 3+ years of experience at a B2B SaaS company in a net-new business sales role * Experience selling to businesses with more than 300 FTEs * Track-record of cold outbound pipeline generation to ensure consistent forecasting and sales volume * Track record of previously closing multiple 6 figure ARR SaaS deals * Demonstrated excellence as a top performer in a sales environment * Experience of expanding and upselling a portfolio of defined accounts (20% of your time) * Strong problem-solving and analytical skills with the ability to identify customer needs and tailor solutions accordingly  * Excellent communication/presentation skills with a highly organised approach to work * Excited to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact * Stockholm native and English on the fluent level Why should you join us? * Structured onboarding, sales coaching, and powerful enablement tools to help you succeed * Competitive compensation package with uncapped commission * Global FinTech (Series B) with $236M in funding * First Bulgarian unicorn with +400 employees globally * 4 days in the office per week to collaborate, learn and win together as a team * 30 days of paid time off + 12 work-from-anywhere days * Health and fitness membership * Two company on-sites per year  * Opportunity to use the Payhawk product, with a monthly commuting allowance Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Sweden. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Department of Forest Bioeconomy and Technology We are seeking an engaged and motivated Postdoctoral Researcher to join an interdisciplinary research collaboration between the Swedish University of Agricultural Sciences (SLU), Umeå University, and the University of Massachusetts. As Sweden and the EU work towards ambitious biodiversity and ecosystem restoration goals, understanding the human dimensions of forest management is increasingly important. This position offers a unique opportunity to contribute to research at the intersection of psychology, economics, and forestry, helping to inform decisions towards more resilient forest landscapes. The complete advertisement is available at: https://www.slu.se/en/about-slu/work-at-slu/jobs-and-vacancies/ About the position The EU Nature Restoration Law and Sweden’s environmental quality goals stipulate societal demands for more biodiverse landscapes. In Sweden, some 300,000 individuals and families own about 50% of the forestland that spans across two-thirds of the country. These family forest owners will need to undertake the preponderance of actions for creating more biodiverse forests in Sweden. In an interdisciplinary project funded by the Marianne and Marcus Wallenberg Foundation, we pose three specific research questions: What salient elements in cognitive models represent family forest owners’ perceptions and judgement strategies about forest biodiversity on their ownerships? Do family forest owners have the capability, opportunity and motivation to change towards biodiversity-enhancing forest management behaviors? Can interventions providing financial compensation encourage family forest owners’ change toward adopting biodiversity-enhancing forest management behaviors? To help answer these questions, we seek to recruit a postdoctoral researcher to join researchers in applied economics, psychology, and forestry. The candidate will support the integration of behavioral science principles and natural resource management knowledge into relevant research designs; developing research questions; applying appropriate analytical methods; and writing scientific manuscripts. This is a two-year full-time post. A specific task is the development of protocols to engage in interviews with family forest owners, support data collection, and lead analyses.  The workplace is the SLU campus in Umeå. Your profile An eligible candidate should hold a Ph.D. obtained within the last three years in a relevant field (e.g. applied economics, cognitive sciences, psychology), or a strong interdisciplinary program. In exceptional circumstances, the degree may have been obtained earlier. Exceptional circumstances include leave of absence due to illness, parental leave, positions of trust within trade unions, service in the armed forces, or other similar circumstances, as well as clinical service or service/assignments relevant to the subject area. Applicants are expected to demonstrate excellent communication skills in English, both written and spoken, and a clear motivation to pursue an academic career. The ability to work independently, show initiative, and collaborate effectively in interdisciplinary and international research environments is essential. Additional merits include demonstrated ability to integrate behavioral concepts into decision-making research, experience in writing scientific manuscripts, and advanced, documented proficiency in R, Stata, or similar analytical software used for modeling. Further advantages include working knowledge of Swedish and experience in conducting surveys and/or interviews as data collection methods. About us The Department of Forest Bioeconomy and Technology at SLU brings together broad expertise in engineering, natural sciences and social sciences. By integrating interdisciplinary perspectives, we conduct research spanning the entire forest value chain, and explore how raw materials, materials, processes, and systems can be developed to contribute to the sustainable development of forest resources and a circular bioeconomy. The Department is located on campuses in both Umeå and Uppsala. For more information about the department or division visit: https://www.slu.se/om-slu/organisation/institutioner/skoglig-bioekonomi-och-teknologi/?gad_source=1&gad_campaignid=21086656031&gclid=EAIaIQobChMIwMj3yOmalQMVdluRBR3n7yxAEAAYASAAEgKD_fD_BwE Read more about our benefits and working at SLU by visiting: https://www.slu.se/en/about-slu/work-at-slu/ Location: Umeå, Sweden.  Form of employment: Temporary employment 24 months. Scope: 100% Start date: As soon as possible, negotiable, upon agreement. Application: We welcome applications until 30 September 2026 using the button below. Candidates are encouraged to review research by Francisco X. Aguilar, Professor (available https://www.slu.se/en/profilepages/c/francisco-aguilar/ and on https://scholar.google.com/citations?user=GD4lKi8AAAAJ&hl=en), and coinvestigator Linus Andersson, Associate Professor, Docent (available https://www.umu.se/personal/linus-andersson/ and on https://scholar.google.se/citations?user=TzmSEKsAAAAJ&hl=sv&oi=sra). Please read an overview of the project available https://mmw.wallenberg.org/en/project/how-private-forest-owners-choices-shape-swedens-forest-biodiversity before applying. Applicants must submit: a CV a two-page research statement describing how the candidate can be an integral part of the team answering the three specific research questions copies of degrees and transcripts of all academic records contact information for at least two referees familiar with the applicant's qualifications certified knowledge of the English language, and current knowledge of the Swedish language if relevant, copies of scholarly publications. Final selection will be conducted after an interview. By the time of the interview, shortlisted applicants shall provide certified true copies of certificates, diplomas and transcripts from previous studies at an internationally recognized higher education institution (university or university college) and transcripts. If the applicant is a foreign citizen, SLU requires a certified copy of the passport page disclosing personal data and photograph. Union representatives: https://internt.slu.se/en/my-employment/employee-associations/kontaktpersoner-vid-rekrytering/

About the role SANY Northern Europe AB is looking for an experienced Senior Finance Manager to take professional responsibility for financial management, reporting and internal control relating to the company. This is a senior individual-contributor position. The role includes close cooperation with local management, external accounting providers, auditors, tax advisers and the group headquarters. The position also supports financial risk management and internal-control activities. Key responsibilities Coordinate financial management, accounting and reporting activities across relevant subsidiaries and legal entities. Prepare and review monthly, quarterly and annual financial reports, including statutory reporting and tax compliance. Manage budgeting, forecasting, cash-flow monitoring and financial-performance analysis. Review closing activities, payments, reconciliations and accounting records to ensure accuracy and compliance. Coordinate cross-border settlements, intercompany transactions and transfer-pricing matters. Develop and improve financial processes, approval procedures, risk controls and internal-control frameworks. Support audits, major contracts, investments and management decisions through financial and risk analysis. Cooperate with banks, auditors, tax advisers, external accountants, local management and group headquarters. Report financial results, key risks and recommendations to relevant management stakeholders. Qualifications and experience Bachelor’s degree or higher in accounting, finance, economics, business administration or a related field. Minimum 10 years of relevant experience in financial management, accounting, audit, internal control or corporate finance. Extensive international finance experience across different countries, legal entities and regulatory environments. Proven experience independently coordinating the financial activities of overseas subsidiaries. Strong knowledge of financial reporting, budgeting, cash-flow management, taxation, compliance and internal controls. Experience with cross-border payments, intercompany transactions, transfer pricing and group reporting. Strong analytical skills and the ability to work independently across several jurisdictions. Professional working proficiency in English. Mandarin Chinese is an advantage due to regular coordination with group headquarters. Swedish, Dutch, German or another European language is considered an advantage. Experience from an international manufacturing, industrial or machinery company is an advantage. Personal qualities You are structured, responsible and analytical, with strong professional integrity. You are comfortable working independently in an international environment and can communicate financial matters clearly to both financial and non-financial stakeholders. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Overview As a Data Center Inventory & Asset Technician (DIAT) within Microsoft’s Cloud Operations & Innovation (CO+I) organisation, you will play a critical role in supporting the inventory, logistics, and asset management processes that keep our datacentres running efficiently. In this hands-on role, you will conduct inventory audits, manage inbound and outbound shipments, coordinate vendor access and security escorts, process warranty returns, and maintain accurate asset records. You will gain valuable experience in inventory management, logistics operations, warranty administration, and data-bearing device destruction while building a career within Microsoft’s global cloud infrastructure business. This position is site-based. As public transport options are limited, personal transportation is recommended. CO+I is the organisation that powers Microsoft’s cloud services, including Azure, Office 365, Bing, Xbox, and OneDrive. Our teams deliver the foundational infrastructure that supports millions of customers worldwide while benefiting from ongoing training, professional certifications, career development programmes, and growth opportunities. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses globally. Sustainability, innovation, and operational excellence are central to how we design, build, and operate our infrastructure. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we foster an inclusive culture where everyone can thrive. Responsibilities Perform inventory and asset management activities, escalating issues when required. Process and document incoming and outgoing deliveries accurately and efficiently. Coordinate warranty claims and Return Merchandise Authorisation (RMA) processes, including packaging, shipping, receiving, and tracking hardware replacements. Maintain accurate inventory records across asset and configuration management systems. Conduct cycle counts, audits, inventory reconciliation, and discrepancy reporting. Ensure proper inventory tracking, staging, and stock management practices. Perform secure destruction of data-bearing devices in accordance with Microsoft policies and service level requirements. Monitor stock levels and notify management of shortages or replenishment needs. Coordinate security escorts for vendors and third-party service providers when required. Follow security, compliance, and data management policies at all times. Apply sound judgement and complete work effectively with minimal supervision. Embody Microsoft’s culture and values in daily operations. Qualifications Required Qualifications High School Diploma or equivalent with experience in warehouse operations, supply chain, inventory management, logistics, retail, IT environments, or a related field. Equivalent practical experience will also be considered. Valid driver's licence and willingness to travel between sites when required. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Experience in warehousing, logistics, inventory management, or supply chain operations within an IT or technology environment. Experience operating material-handling equipment such as forklifts, pallet jacks, chassis lifts, or similar equipment. Strong attention to detail and experience maintaining inventory accuracy in large-scale operational environments. Equivalent experience in related operational or logistics roles. Compensation & Benefits This role may be hired at different levels depending on qualifications and experience. Logistics Technician ATR-B Typical annual base salary in Sweden: SEK 322,000 – 421,000 Logistics Technician ATR-C Typical annual base salary in Sweden: SEK 370,000 – 531,000 Additional benefits and compensation may apply depending on employment type and location. Further information is available on Microsoft’s Sweden compensation page: Microsoft Sweden Pay & Benefits This position will remain open for a minimum of five days, with applications accepted on an ongoing basis until the role is filled.

About the role Wrknest is looking for a Dutch-speaking HR Assistant on behalf of a well-known international company within the sports industry. This is a part-time position, ideal for someone who is self-driven, takes initiative, and wants to play a key role in supporting the Dutch side of the business. You’ll be working onsite 1–2 days per week at their office in Frösundavik. Your future work tasks In this role, you’ll support the HR team with administrative and operational tasks, with a special focus on the Dutch part of the organization. You’ll handle various internal and external HR-related matters and contribute to the company’s HR processes. Support with Dutch labor law and HR-related matters Communicate with authorities, unions, and other external stakeholders Update and review contract templates Administer sick leave and employee records Assist with salary reviews and HR processes Support the implementation of a new HR system General administrative support for the HR team We are looking for someone who is: Fluent in Dutch and English (spoken and written) Available to work onsite in Frösundavik 1–2 days per week Administrative and experienced with office-based work Meritorious: Experience in HR-related roles Knowledge of Dutch labor law Familiarity with HR systems You are proactive, solution-oriented, and confident in taking ownership of tasks. You enjoy digging into problems, finding information, and are structured and communicative in your work style. Other information Location: Frösundavik, Stockholm Scope: Part-time, 1–2 days/week Working hours: Office hours, 8–17 Contract type: Consultant assignment via Wrknest About the company The client is an international brand in the sports industry, combining a strong brand identity with a genuine passion for health, performance, and innovation. Their headquarters in Frösundavik houses functions such as product development, marketing, and sales – all in a dynamic, collaborative environment that encourages well-being and an active lifestyle. Om Wrknest På Wrknest gör vi inte som alla andra. Vi tror på att hela tiden våga se nya möjligheter och tänka nytt. När vi startade var det för att utmana gamla sätt att rekrytera på. Vi lever i en tid av snabb digital utveckling. Kunskap behöver förnyas kontinuerligt för att vara aktuell. Därför gäller det att kunna ställa om snabbt. Det här gör att vi inte enbart tittar på kandidatens CV vid en rekrytering. Istället ser vi till den samlade potentialen och erbjuder individanpassad upskilling. På så vis kan vi snabbt matcha de kunskapsbehov som finns just nu. Läs mer på www.wrknest.se .