B2B Support Specialist

Teamtailor

JOIN US TO SHAPE THE FUTURE! Teamtailor is a global Employer Branding and ATS SaaS platform used by over 13,000 companies, 250,000 users, and available in 90 countries worldwide. Working at Teamtailor means being part of a dynamic, fast-paced tech company that values impact and responsibility. Our workplace fosters an environment where everyone can contribute meaningfully to the growth of the company. Building a diverse team with a wide range of experiences, skills, and backgrounds has always been central to Teamtailor’s mission, and it remains a strength today. We welcome all individuals who share our vision and are committed to contributing to our collective success. Join us in helping companies and people communicate in more meaningful ways to make life-changing decisions together. * Location: Amsterdam, Netherlands * Work model: Hybrid, with 3 days per week in our Amsterdam office * Language requirement: Full professional fluency in Dutch and English KEY RESPONSIBILITIES: • Consistently meet or exceed monthly sales targets. • Manage the full sales cycle from prospecting to closing deals, including identifying and qualifying prospects, scheduling and conducting customer meetings, negotiating proposals, and securing new business. • Source and qualify leads through outreach methods like cold calling, cold emailing, and using social networks such as LinkedIn to identify potential clients. • Collaborate with Cross-Functional Teams such as Marketing, Partnerships, and Customer Success. • Demonstrate a growth mindset by continuously learning about our product, internal processes, and industry. • Contribute ideas, feedback, and support to your peers. WE ARE LOOKING FOR SOMEONE WITH: • Strong attention to detail in managing sales pipeline & forecasting. • 4+ Years Experience in B2B sales (SaaS or HR platforms experience is highly desirable). • Passion for business growth by identifying and closing new opportunities in new territories. • Strong communication and negotiation skills. • Proficiency in using CRM systems and other sales tools. • Ability to build and maintain strong relationships with prospects and clients. • Passion for driving business growth by identifying and closing new opportunities. • This role requires full professional fluency in Dutch, both written and spoken. WHAT WE OFFER: • The opportunity to sell a leading employer branding and recruitment platform. • A competitive salary uncapped earning potential. • Professional growth in a fast-growing environment, with ongoing training & support. • The opportunity to collaborate with a talented and supportive team. • Modern sales tools across the full funnel (Sales Navigator, Salesforce, Cognism, Salesloft, Jiminny) combined with MEDDICC framework training. • A rapidly expanding market, offering strong growth opportunities. • Friday afternoon socials If this opportunity excites you, we look forward to receiving your application!

Tibber

We're at a pivotal moment for both Tibber and the planet. When joining Tibber, you won’t just help scale a forward-thinking tech company – you’ll contribute to a real shift in how people consume electricity. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique energy trading portfolios on the market. We’re looking for a B2B Support Specialist to join us in making the energy transition happen – maybe that’s you? ---------------------------------------------------------------------------------------------------------------------------------- Job Mission 🚀 Do you get energy from delivering high-quality support, building trust, and bringing structure to complex operations? If you thrive in a fast-paced environment and enjoy balancing customer needs with operational excellence, you’ll fit right in. As our B2B Support Specialist, you’ll play a key role in supporting Tibber’s B2B customers (mainly wholesalers and installers). You’ll be a key contact point for those B2B customers, helping advise and support them around products such as batteries, Tibber Pulse and Bridge. ---------------------------------------------------------------------------------------------------------------------------------- What you'll do ✅ Complex case ownership: Act as an escalation point for complex or sensitive B2B cases Operational support: Support day-to-day B2B operations and support customers across phone, chat, and email Cross-functional alignment: Drive alignment across Support, Sales, Technical Support, and Back Office to ensure a smooth customer journey. Professional communication: Act as a role model for clear, professional, and trustworthy communication in all customer and stakeholder interactions. Performance and quality: Drive individual and team KPIs to support scalable, high-quality B2B support. Continuous improvement: Help improve B2B workflows and operational predictability so the team can work more efficiently and consistently over time. ---------------------------------------------------------------------------------------------------------------------------------- What we're looking for⚡ * Experience in B2B support, customer operations, or a similar field. * Confidence in handling complex or commercially important cases. * Strong ownership, structure, and judgement. * Clear and professional communication in Swedish and English. * Comfort working cross-functionally and building strong stakeholder relationships. * A drive to improve ways of working and support high-quality B2B operations. We understand that no one ticks every box, but if you recognize yourself in some parts of this, you are more than welcome to apply! ---------------------------------------------------------------------------------------------------------------------------------- 💆🏻‍♀️💆🏽‍♂️The Tibber Mindset Tibber is not your typical energy supplier. Our tech helps hundreds of thousands of households lower and shift their energy consumption to more sustainable and affordable hours. We’re here to accelerate the energy transition – not in theory, but in everyday life. Being on a mission to change an industry, fundamentally also means being prepared for the unexpected. We do what others say can’t be done, try and fail together but never lose sight of our users. We work passionately with sustainability and a circular approach, both with our own products and in the entire ecosystem that is affected by everything we do. Starting out with two passionate founders in 2016, we're now 300+ people working for Tibber in our offices in Stockholm, Førde, Berlin, Amsterdam, and Oslo. We will continue to grow within our markets, and we are thrilled to be backed by investors like Balderton Capital, Eight Roads Ventures, Founders Fund, Summa, and Schibsted. Diversity of thought fuels better products, so we welcome applicants of every background, identity and lived experience. Ready to be part of powering the energy transition? Apply below!

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Our Company Booking Holdings (NASDAQ: BKNG) is the world’s leading provider of online travel and related services, delivered to consumers and local partners through five primary B2C brands: Booking.com, Agoda, Priceline, KAYAK, and OpenTable. Collectively, Booking Holdings operates in more than 220 countries and territories, in over 40 languages. Our mission is to make it easier for everyone to experience the world. The Opportunity   As part of Booking Holdings, a new consolidated B2B division brings together the B2B businesses of Booking.com, Priceline, and Agoda into a unified global platform serving airlines, travel management companies, online travel agencies, financial institutions, and other strategic partners. The Legal team behind this platform is diverse and fast-moving, and we are building the operational foundation to support it. The Legal Operations team plays a critical role in enabling operational excellence, scalable processes, and legal technology adoption across a fast-growing, tech-driven global travel business. Based in Winnipeg and reporting to the Legal Director, and working closely with the Legal Operations team based in Bangkok, this role is a critical connector between our NA team and colleagues across the globe. This is not a traditional contract-management role. What we need is an exceptionally organized, tech-savvy generalist who thrives on keeping things running smoothly; someone who can anticipate what the team needs, learn new tools quickly, communicate clearly across time zones and functions, and organize and manage a dynamic environment. In this Role, You’ll Get To Keep the Team Connected & Coordinated * Serve as a liaison between the NA legal team and internal stakeholders across NA business units, and cross-functional partners (Finance, HR, IT, Procurement, and beyond). *  Coordinate with global Legal Operations colleagues to support the global B2B legal team  * Help manage the team’s shared legal mailbox and service-of-process intake, triaging and routing incoming matters to the right people promptly and accurately. * Support onboarding and offboarding for legal team members, including collecting and organizing brand onboarding materials and coordinating with relevant internal teams. * Assist with scheduling, logistics, and preparation for team meetings, cross-functional working sessions, and both in-person and virtual events. Support Legal Operations Day-to-Day * Provide general administrative and operational support to the NA Legal team, helping to manage priorities, track open items, and ensure follow-up on key actions. * Assist with preparation of materials for quarterly business reviews, executive reports, and other recurring reporting needs. * Support coordination of legal team training and professional development activities, including scheduling, logistics, and tracking participation. * Help with settlement and dispute administration as needed, including organizing documentation and tracking status of matters under counsel’s direction. Own & Evolve Our Tools and Knowledge Base * Learn and administer the legal team’s technology stack, including matter management, knowledge management, and communication tools, becoming the team’s go-to resource for navigating and improving these systems. * Maintain and organize shared legal resources: knowledge repositories, process guides, templates, and internal reference materials so information is always easy to find. * Identify opportunities to improve how information flows within the team and with cross-functional partners; proactively suggest and implement process improvements. * Support rollout and adoption of new tools or platforms as the team’s operations evolve. Help Build Something New * As a newly established team, many of our processes, systems and routines are still being created, and you’ll have real input into how things are built from the ground up. * Coordinate with our Bangkok-based Legal Operations Manager and other global Legal Ops colleagues to align on processes, share resources, and support a consistent approach across the broader group. * Bring curiosity and initiative to a role that will grow and evolve alongside the business. What You’ll Need to Succeed Experience & Education * Post-secondary education in a relevant field (business administration, legal studies, communications, or similar) or equivalent practical experience. * 2+ years of professional experience in an operations, coordinator, executive assistant, legal assistant, or similar role - legal industry experience is an asset but not required. Organization & Follow-Through * Exceptional organizational skills: you track every open item, nothing falls through the cracks, and you’re comfortable managing competing priorities in a fast-paced environment. * Strong attention to detail with the ability to manage information, documentation, and communications accurately and consistently. * A proactive, self-directed working style: you anticipate needs, flag issues early, and follow through without needing to be asked twice. Technology Proficiency * Confidence working across a range of software tools: you pick up new platforms quickly, troubleshoot independently, and help others get up to speed. * Proficiency with common productivity and collaboration tools (e.g., Google Workspace, Microsoft Office, Slack or similar). * Comfort working with shared drives, document management systems, and digital workflows; experience with legal or project management tools is a plus, not a requirement. Communication & Collaboration * Clear, concise written and verbal communication skills in English: you can adapt your style for legal colleagues, business partners, and external contacts alike. * A collaborative and service-oriented mindset: you build trust quickly, communicate proactively, and make the people around you more effective. * Comfortable working across time zones and with a globally distributed team. MINDSET & VALUES * Detail-oriented, reliable, and execution-focused. * Eager to learn and develop within Legal Operations and legal technology. * Comfortable working in a dynamic, international environment with evolving processes. * Demonstrates integrity, ownership, and a strong sense of accountability.     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.