
Smartly · Berlin
Office Administrator (m/f/d) – 30 hours per week CANDIDATE PROFILE To support our Office Management team, we are looking for a reliable, service-oriented Off...
Office Administrator (m/f/d) – 30 hours per week
To support our Office Management team, we are looking for a reliable, service-oriented Office Administrator who can independently
manage the day-to-day operations of our Berlin office while acting as the primary on-site point of contact for employees, visitors,
and service providers.
As our Berlin office supports both local and international teams, the successful candidate must be comfortable working in both
German and English. While English is the primary language of communication within the office, the role requires fluency in German to
liaise with local vendors, building management, service providers, visitors, and authorities.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our
comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than
800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands
and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with
PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend
across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology,
unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and
learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13
countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our
Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Workplace Experience Coordinator (m/f/d) – 30 hours per week CANDIDATE PROFILE To support our Workplace Experience Team, we are looking for a reliable, service-oriented Workplace Experience Coordinator who can independently manage the day-to-day operations of our Berlin office while acting as the primary on-site point of contact for employees, visitors, and service providers. As our Berlin office supports both local and international teams, the successful candidate must be comfortable working in both German and English. While English is the primary language of communication within the office, the role requires fluency in German to liaise with local vendors, building management, service providers, visitors, and authorities. PROFESSIONAL REQUIREMENTS * Completed commercial/business administration training or a comparable qualification * Ideally 2–3 years of experience in office management, reception, or a similar administrative role * Experience welcoming and supporting guests in a professional environment, including international visitors * Experience managing vendors and external service providers * Knowledge of office supply management, purchasing, and inventory control * Experience monitoring budgets and tracking operational expenses * Experience handling incoming and outgoing mail, deliveries, and general office administration * Proficiency in Microsoft Office or Google Workspace; experience with Slack is an advantage * Fluent German and English, both written and spoken PERSONAL PROFILE * Strong customer service mindset with a natural hospitality approach * Friendly, confident, and professional demeanor * Highly organized with the ability to work independently and manage priorities * Hands-on attitude with the ability to coordinate multiple tasks simultaneously * Reliable, proactive, and takes ownership of responsibilities * Enjoys working in a collaborative and international environment KEY RESPONSIBILITIES OFFICE OPERATIONS * Manage the day-to-day office operations to ensure a smooth and efficient workplace * Maintain office supplies, inventory, and equipment while coordinating orders and deliveries * Manage vendor relationships, including food and beverage services * Monitor office and storage inventory levels and ensure timely replenishment * Liaise with external vendors, service providers, and building management * Experience in planning, organizing, and delivering employee and client events * Support office budgeting and track operational expenses FRONT DESK & WORKPLACE EXPERIENCE * Act as the first point of contact for employees, visitors, and vendors, creating a welcoming and professional office environment. * Welcome and support guests, ensuring a positive visitor experience. * Manage and maintain the office key inventory and access records. * Handle incoming and outgoing mail and coordinate deliveries. * Support internal meetings and the day-to-day operation of the office. * Organize internal employee events (approximately two per year). * Support the planning and execution of customer events in collaboration with the Workplace team. BASIC IT SUPPORT * Distribute laptops and mobile phones to new employees * Support equipment replacements and returns * Work closely with the IT team to maintain an accurate physical and digital equipment inventory ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
JOIN US AS A (SENIOR) VEHICLE READINESS MANAGER (ALL GENDERS) IN OUR GLOBAL VEHICLE MANAGEMENT TEAM AND HELP SHAPE THE FUTURE OF AUTONOMOUS MOBILITY! MOIA’s Global Vehicle Management Team ensures on-time fleet deployment, smooth vehicle commissioning and uptime-focused service and spare parts support throughout the vehicle lifetime for customers across the EU and the US. As a cross-functional, fast-moving team, we are part of the commercial side of the organisation and work closely with all relevant teams, enabling the customer and operator of the AD fleet, the service partner network responsible for servicing and maintaining the vehicles, and the software units, making sure that the vehicles are ready to run at all times. In short: We bring MOIA’s pioneering AD vehicle to life — reliably, globally, and ready to scale. Want to learn more about our turnkey solution for autonomous mobility? Have a closer look at our product video here. As a Vehicle Readiness Manager, you are responsible for planning, coordinating, and optimizing vehicle deployment and readiness across locations, customers, and operational use cases. The role ensures that vehicles are available in the right place at the right time and meet the operational, technical, and service-related requirements needed for deployment. This position sits at the interface between operations, service and maintenance, logistics, and commercial teams, with a strong focus on structured planning, operational readiness, and cross-functional alignment. It is well suited for profiles with experience in vehicle operations, fleet deployment, launch, readiness, or related planning functions in automotive or mobility environments. WHAT YOU WILL DO * Plan and steer vehicle deployment, redeployment, and relocations across sites and customers. * Translate demand forecasts and operational requirements into executable fleet plans. * Allocate vehicles to meet utilization targets, capacity constraints, and customer commitments. * Ensure the right vehicle mix per location and use case, including timing and readiness. * Balance fleet availability with service and maintenance capacity; flag gaps and bottlenecks early. * Coordinate vehicle movements with operations, service & maintenance, and logistics providers. * Schedule deployments considering maintenance status, compliance, and operational readiness. * Support launch planning for new sites, customers, and services with clear deployment scenarios. WHAT WILL HELP YOU TO FULFILL YOUR ROLE * Several years of experience in vehicle operations, fleet deployment, launch, readiness, or a comparable role within automotive, mobility, or another operational environment that requires managing assets or scarce resources. * Experience translating operational demand, business priorities, and resource constraints into executable plans and clear deployment scenarios. * Strong understanding of vehicle resource deployment and operational readiness, including the coordination of maintenance, service capacity, logistics, and timing dependencies. * Hands-on, builder mentality with the ability to create structure from scratch, develop practical tools, and establish scalable processes in evolving environments. * Proven ability to work cross-functionally with operations, service, logistics, and other stakeholders to ensure smooth execution and timely issue resolution. * Good understanding of the end-to-end vehicle lifecycle and the operational impact of planning decisions on availability, utilization, service quality, and cost efficiency. * Strong planning, coordination, and communication skills, with the ability to drive clarity, prioritization, and alignment in fast-moving and evolving environments. We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you! OUR BENEFITS IN A NUTSHELL * Competitive salary (including bonus) * Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration! * Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.) * Budget and monthly expense allowance for home office setup * Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog! * Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides * Subsidized fitness club membership or bike leasing * Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes * Mental health support, 1:1 sessions with external professionals and mental unload workshops * 30 vacation days, sabbatical and unpaid leave option * Relocation support with service provider (visa, administration, etc.) * Dog-friendly offices For student & internship positions, we have an adjusted set of benefits. You can find them here. BE WHO YOU ARE! We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included. In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel. HOW WE WORK At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm. Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs. If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA. WHO WE ARE At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward. We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving. With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission. MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable. YOUR APPLICATION TO MOIA We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role. To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.
YOUR MISSION AT VOI As Senior Bid Specialist at Voi, you will be at the heart of our most strategic tenders – turning complex requirements into compelling, high-quality responses that show why Voi is the number one micromobility operator and the obvious partner for cities. Working closely with our Director of Tenders and cross-functional stakeholders, you will own end-to-end tender processes for prioritised cities, from early opportunity shaping through to final submission and feedback review. You will: * Lead the development of persuasive, well-structured responses for RFIs, RFPs, demos and presentations, tailored to each city’s needs. * Own the tender phase for selected markets, including market research and working with local partners to shape the right proposition and prioritisation. * Manage the full bid lifecycle, including milestones, kick-offs, reviews, clarifications and submission timelines, ensuring we deliver on time and to the highest quality. * Collaborate with stakeholders across Markets, Policy, Finance, HR, R&D, Legal, Growth & Commercial to gather inputs, align on win themes and secure approvals. * Draft, review, proofread and refine content so that agreed win themes, localisation and a clear, consistent tone of voice are visible throughout. * Champion tender best practices, ensuring our writing style, structure and evidence are compliant with local requirements while remaining engaging and easy to understand. * Work with our tender designer to bring responses to life visually and help build a strong, recognisable Voi narrative. * Develop and maintain content in our tender content library, driving reusability and continuous improvement. * Track and communicate tender status and reporting to key stakeholders, keeping everyone informed and engaged. * Analyse tender feedback and internal performance to identify improvements in process, content, tools and competitor insight over time. WHAT YOU NEED TO EMBARK You are a collaborative and self-driven bid professional who enjoys working across teams, managing multiple priorities and transforming technical input into clear, compelling narratives. You are structured, curious and comfortable taking ownership from start to finish, while staying calm under deadlines and open to feedback. You bring: * 3 to 4 years of experience in end-to-end bid or tender management, ideally for public sector or complex B2G/B2B opportunities. * Strong writing and editing skills, with an eye for detail and the ability to translate technical or policy content into clear, persuasive language. * Proven experience coordinating cross-functional stakeholders and managing timelines in a structured, transparent way. * Good understanding of tender best practices (e.g. win themes, compliance, evaluation criteria) and familiarity with tender tools or content libraries. * Strong research and analytical skills to understand local markets, city requirements and competitor positioning. * Excellent English and German skills (written and spoken); Norwegian or Dutch languages preferred. * A proactive, improvement-focused mindset – you continuously look for ways to refine processes, content and outcomes. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scale-ups. * Get “skin in the game” through our employee options programme. * Enjoy unlimited free Voi rides and a dog-friendly office. * Work together with inspiring, motivated and fun colleagues towards a common goal. * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.