Senior Partner Training & Enablement Specialist (x/f/m)

Doctolib

Wir suchen Dich als Senior Associate Partner Enablement (x/f/m) als Unterstützung für das Partner Operations & Performance Team in Berlin oder München. Du entwickelst und implementierst Trainings- und Zertifizierungsprogramme sowie Lernformate für unsere IT-Service Partner, um Produkt- und Prozess-Know-how exzellent sicherzustellen und so ein hervorragendes Kundenerlebnis beim Onboarding unserer Produkte zu gewährleisten. Als Schnittstelle zwischen IT-Service Partnern und den internen Teams sorgst Du für ein nachhaltiges Wissensmanagement. KI-gestütztes Arbeiten ist Teil unserer DNA – Du bringst die Neugier und den Pragmatismus mit, diese Technologien täglich für exzellente operative Ergebnisse zu nutzen, operativen Output zu skalieren und Prozesse effizienter zu machen. Deine Aufgaben * Entwicklung & Durchführung von Partner-Trainingsprogrammen: Du konzipierst initiale und kontinuierliche Trainings rund um Doctolib-Produkte, technische Anforderungen, Onboarding-Prozesse und Tools, und erstellst zielgruppengerechte Materialien und Formate  * Wissensmanagement & Befähigung: Du stellst sicher, dass IT-Service-Partner über das notwendige Know-how verfügen und wissen, wo sie relevantes Wissen finden, um alle Onboarding-Aufgaben erfolgreich zu meistern. * Aufbau & Pflege eines Zertifizierungssystems: Du entwickelst ein strukturiertes Zertifizierungs- und Re-Zertifizierungssystem und schaffst so eine verlässliche Grundlage für einheitliche Qualitätsstandards. * Reporting & datenbasierte Weiterentwicklung: Du erstellst Reportings zu Trainingserfolgen und Wissensdefiziten, leitest daraus Maßnahmen ab und verbesserst die Enablement-Programme kontinuierlich basierend auf Partner-Feedback, Produktentwicklungen und Qualitätsaudits. * Service-Partner Entwicklung & Stakeholder-Kollaboration: Du arbeitest eng mit internen Stakeholdern zusammen und stellst sicher, dass IT-Service-Partner als überzeugte Markenbotschafter:innen agieren und unsere Kunden begeistern. Dein Profil Du bist der festen Überzeugung, dass Du genau das mitbringst, was es für die Position braucht? Dann ermutigen wir Dich, Dich zu bewerben. Selbst wenn Du nicht jede Anforderung erfüllst, bist Du vielleicht genau die/der richtige zukünftige Doctoliber:in für diese oder andere Stellen! Um Teil unseres Teams zu werden, bringst Du Folgendes mit: * Mehrjährige Erfahrung im Bereich Learning & Development, Training oder Enablement * Starke Kommunikationsfähigkeiten & Spaß an der Wissensvermittlung * Didaktische Fähigkeiten & Erfahrung mit E-Learning Tools, LMS/Trainings-Plattformen * Erfahrung in der Entwicklung von Schulungsprogrammen * Prozess- und qualitätsorientierte Arbeitsweise * Verhandlungssichere Deutsch- und Englischkenntnisse Besonders interessant sind für uns außerdem: * Erfahrung im Gesundheitswesen oder eHealth  * Erfahrung im Partner Management * Zertifizierung in Training/Coaching (Train-the-Trainer, etc.) Was wir Dir bieten * Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest * 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage) * Die Möglichkeit, 10 Tage im Jahr aus dem Ausland zu arbeiten * Eine betriebliche Krankenzusatzversicherung mit individuellen Zusatzleistungen (u.a. Zahnreinigung u.v.m.) * Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit) * Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth * Das Doctolib Parent Care Programm, das extra Elternzeit (1 Monat) u.v.m. enthält * Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner * Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine * Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club * Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet Der Interviewprozess * Call mit Talent * Kennenlernen mit dem Head of Partner Operations & Performance * Fallstudie mit dem Head of Partner Operations & Performance, einem:einer Peer und Director of Operations * Mindestens zwei Referenzprüfungen via Telefon Job Details * Festanstellung * Vollzeit * Berlin oder München * Ab sofort * Hybride Arbeitsweise (3 Tage Office / Woche) Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert. Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung. Um Chancengleichheit zu gewährleisten, kannst Du in Deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen. Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren! Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.

MOIA

JOIN US AS A (SENIOR) VEHICLE READINESS MANAGER (ALL GENDERS) IN OUR GLOBAL VEHICLE MANAGEMENT TEAM AND HELP SHAPE THE FUTURE OF AUTONOMOUS MOBILITY! MOIA’s Global Vehicle Management Team ensures on-time fleet deployment, smooth vehicle commissioning and uptime-focused service and spare parts support throughout the vehicle lifetime for customers across the EU and the US.   As a cross-functional, fast-moving team, we are part of the commercial side of the organisation and work closely with all relevant teams, enabling the customer and operator of the AD fleet, the service partner network responsible for servicing and maintaining the vehicles, and the software units, making sure that the vehicles are ready to run at all times.   In short: We bring MOIA’s pioneering AD vehicle to life — reliably, globally, and ready to scale.  Want to learn more about our turnkey solution for autonomous mobility? Have a closer look at our product video here.  As a Vehicle Readiness Manager, you are responsible for planning, coordinating, and optimizing vehicle deployment and readiness across locations, customers, and operational use cases. The role ensures that vehicles are available in the right place at the right time and meet the operational, technical, and service-related requirements needed for deployment.  This position sits at the interface between operations, service and maintenance, logistics, and commercial teams, with a strong focus on structured planning, operational readiness, and cross-functional alignment. It is well suited for profiles with experience in vehicle operations, fleet deployment, launch, readiness, or related planning functions in automotive or mobility environments.  WHAT YOU WILL DO * Plan and steer vehicle deployment, redeployment, and relocations across sites and customers.  * Translate demand forecasts and operational requirements into executable fleet plans.  * Allocate vehicles to meet utilization targets, capacity constraints, and customer commitments.  * Ensure the right vehicle mix per location and use case, including timing and readiness.  * Balance fleet availability with service and maintenance capacity; flag gaps and bottlenecks early.  * Coordinate vehicle movements with operations, service & maintenance, and logistics providers.  * Schedule deployments considering maintenance status, compliance, and operational readiness.  * Support launch planning for new sites, customers, and services with clear deployment scenarios.  WHAT WILL HELP YOU TO FULFILL YOUR ROLE  * Several years of experience in vehicle operations, fleet deployment, launch, readiness, or a comparable role within automotive, mobility, or another operational environment that requires managing assets or scarce resources.  * Experience translating operational demand, business priorities, and resource constraints into executable plans and clear deployment scenarios.  * Strong understanding of vehicle resource deployment and operational readiness, including the coordination of maintenance, service capacity, logistics, and timing dependencies.  * Hands-on, builder mentality with the ability to create structure from scratch, develop practical tools, and establish scalable processes in evolving environments.  * Proven ability to work cross-functionally with operations, service, logistics, and other stakeholders to ensure smooth execution and timely issue resolution.  * Good understanding of the end-to-end vehicle lifecycle and the operational impact of planning decisions on availability, utilization, service quality, and cost efficiency.  * Strong planning, coordination, and communication skills, with the ability to drive clarity, prioritization, and alignment in fast-moving and evolving environments.  We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you! OUR BENEFITS IN A NUTSHELL * Competitive salary (including bonus)   * Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!  * Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)  * Budget and monthly expense allowance for home office setup  * Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog! * Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides * Subsidized fitness club membership or bike leasing  * Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes  * Mental health support, 1:1 sessions with external professionals and mental unload workshops  * 30 vacation days, sabbatical and unpaid leave option  * Relocation support with service provider (visa, administration, etc.)  * Dog-friendly offices For student & internship positions, we have an adjusted set of benefits. You can find them here.  BE WHO YOU ARE! We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included. In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel. HOW WE WORK At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm. Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs. If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA. WHO WE ARE At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward. We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.  With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.  MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable. YOUR APPLICATION TO MOIA We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role. To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.

Voi Technology

YOUR MISSION AT VOI As Head of Operations Strategy (Germany) you will report to the General Manager and set Voi’s operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence. This will include: Strategy & Alignment * Developing, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence. Operating Model & Performance * Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations. Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline. * Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability. * Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights. * Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations). Analytics & Optimisation * Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments. Leadership & Team Development * Supporting and developing the operations strategy team by setting clear goals and aligning work with strategic priorities. * Acting as a senior strategic partner to local teams * Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development. WHAT YOU NEED TO EMBARK We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes. In addition, we believe the right person has: * Professional fluency in German and English * Bachelor’s degree in operations, engineering, business or similar. * 6-10 years’ experience in operations strategy, logistics/field operations, or a high-growth environment. * Proven experience managing budgeting, forecasting, and operational cost performance. * Strong analytical capability with experience in deep data analysis and translating insights into strategy. * Experience driving complex, cross-functional initiatives and influencing senior stakeholders. * Strong understanding of operational models, including 3PL and workforce management. * Experience managing and developing high-performing teams. * Experience using AI in a role-specific context, with a focus on continuously improving output quality. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups * Get “skin in the game” through our employee stock options program and have a key role in driving our operational success in Germany. * Work with inspiring, motivated and fun colleagues towards a shared mission * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.