Enterprise Account Executive, Benelux

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Join our team as an Senior Account Executive, where you'll focus exclusively on introducing New Relic to new customers in the Nordic region. You'll build relationships with potential new clients, listen to their challenges, and show them how our solutions can help their business succeed.  This is a collaborative role where you'll partner with internal teams—including solution consultants, marketing, and customer success—to create thoughtful strategies to acquire new customers and help them thrive. What You'll Do * Develop Your Territory: Build meaningful relationships with key stakeholders in your target accounts for the Nordic region. Your goal will be to become a trusted advisor by understanding their needs and matching them with the right solutions from our portfolio. * Create New Opportunities: Partner with our marketing and demand generation teams on campaigns, while also developing your own strategies to engage prospective customers. You'll connect with stakeholders at various levels to build trust and spark interest in New Relic. * Manage Your Sales Cycle: Guide opportunities from initial conversation to close. You'll maintain accurate forecasts, keep your activities updated in Salesforce, and communicate your progress to the team. * Stay Curious: Learn about your prospective customers' business goals and technology stacks. By staying informed about their industries, you can better identify opportunities where New Relic can provide significant value. * Grow Your Product Knowledge: Develop a strong understanding of the New Relic platform. We are committed to your growth and will provide the resources you need to confidently demonstrate our products. Your Qualifications We believe that experience comes in many forms and are dedicated to building a diverse and inclusive team. If you believe you have the skills to be successful in this role, we encourage you to apply. * Experience in a B2B software or technology sales role, with a proven track record of acquiring new customers and logos. * Experience within the Nordic region is Essential  * A motivated, hunter-first, and goal-oriented mindset, with a passion for helping prospective customers solve problems. * Familiarity with subscription-based or SaaS sales models. * Strong relationship-building skills and the ability to communicate clearly and effectively. * A collaborative spirit for working with internal partners, like Solution Consultants and marketing teams. * Experience of the Nordic and Benelux markets would be an advantage but not necessary  * Fluency in English is essential  *  Fluency in a Nordic language would be advantageous    Please note that visa sponsorship is not available for this position. #LI-RM1 #LI-IRemote    Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. WHAT YOU'LL DO We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. RESPONSIBILITIES * Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers * Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction * Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights * Perform business reviews to align on user priorities, review payments performance metrics, share the Stripe product roadmap, and provide guidance on how to optimize the value from Stripe * Advocate for the customer to internal stakeholders. Share customer feedback and insights with Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience. * In coordination with an account team, support book expansion—identifying and surfacing opportunities to ensure customers are successful. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product * Strong business sense and understanding of underlying drivers and strategy of our users' businesses * Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions * Strong problem-solving skills PREFERRED QUALIFICATIONS * Excellent operating rigor including organizational and time management skills * Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders * History of success as a consultant, pre-sales, technical account manager, or equivalent * Proven track record of achieving targets and goals, preferably in a sales setting * Track record of managing large, complex projects or programs

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Solutions Architecture team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, and Product Teams to develop and execute on the account strategy for our platform prospects. WHAT YOU'LL DO As a member of the team, you'll build highly consultative trusted relationships with C-level executives and technical decision makers in the customer's organization to provide business and technical thought leadership and become a trusted advisor in solving business-critical challenges. You'll architect business models with them so they can drive new monetization opportunities and growth. RESPONSIBILITIES * Be a key member of the Platform account team with deep involvement in defining the customer strategy. Identify and close new complex opportunities and accelerate solution adoption * Develop and articulate the end-to-end customer transformation journey and create future roadmaps and architectures with deep third-party integrations in play * Lead strategy engagements with users to align to business priorities, design solutions, and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, and solution demos * Expand our footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods * Act as the "Voice of the Customer" to bring insights, trends, and opportunities to the leadership, product, and engineering teams from the forefront and prioritized for delivery * Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning to strategically and tactically align for success * Showcase the capability of our platform in solving business problems, highlighting features, benefits, and potential customizations. This includes demonstrating how those benefits pass down to the customer's own user base * Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise * Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels * Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities * Thorough understanding of the software development lifecycle and API architecture * Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences * Develop a comprehensive understanding of Connect, our solution for enabling platform payments, exploring its various features, and integration methodologies * Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in a platform technology stack or ecosystem PREFERRED QUALIFICATIONS * Experience as a customer-facing, domain expert in the payments space, presenting and architecting solutions for platform customers * Prior experience driving technical sales with top-tier enterprise-scale platforms and supporting them and their customers' unique requirements * Experience with integrating Stripe or other RESTful APIs into web applications * Experience in systems design, building, and deploying complex applications * Experience in helping customers adopt and consume software in a cloud model * Strategic and creative thinker who proactively identifies challenges and maintains a positive approach when facing difficult obstacles