Principal Product Designer- Payments

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As a Principal Product Designer on our Banking team, you’ll have both autonomy and real impact. You’ll work with a focused, experienced group to define how money flows across our ecosystem—how merchants across Europe get paid, move funds, manage finances, and access capital. This is one of the most strategic product areas at Teya, and you’ll be one of the leading voices shaping its vision, design language, and customer experience - while helping grow a small, ambitious design team and the culture around it. WHAT YOU WILL DO * Define and drive the vision for Teya’s banking products, creating seamless ways for small businesses to manage and move their money. * Own end-to-end product experiences, working with product, engineering, and research to shape ideas from early concept to launch. * Leverage AI to design smarter, more adaptive experiences that help merchants make better financial decisions. * Get to understand Teya’s customers across Europe and design solutions that make a genuine difference in how they run their businesses. * Bring clarity to complex systems through strong structure, thoughtful design, and exceptional craft. * Use research, data, and rapid prototyping to test, learn, and iterate with purpose. * Help grow the design culture at Teya by raising the quality bar and mentoring others to do their best work. YOUR STORY * You have 8+ years of experience in Product Design, with at least 3 years leading work in complex or regulated environments such as fintech or banking. * You’re confident at designing for financial systems - from payments to reconciliation and operations - bringing clarity to complexity. * Your portfolio shows depth of thinking, refined UX and UI craft, and a strong sense of quality and detail. * You move comfortably between strategy and execution, guiding vision while staying close to the craft. * You thrive in fast-paced, collaborative environments, working closely with engineers, researchers, and stakeholders at all levels to ship great work. * You’re curious about how emerging technologies, including AI, can make design more adaptive, predictive, and personal. * You’re driven by real-world impact, care deeply about the people who use your products, and thrive in fast-changing, ambiguous environments. THE PERKS * We trust you, so we offer flexible working hours, as long it suits both you and your team; * Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps; * Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support; * Cycle-to-Work Scheme; * Health and Life Insurance; * Pension Scheme; * 25 days of Annual Leave (+ Bank Holidays); * Office snacks every day; * Friendly, comfortable and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Teya

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As a Principal / Staff Product Designer – Onboarding, you will be a senior individual contributor leading design for high-impact growth initiatives across the customer lifecycle—from acquisition and activation to engagement, monetization, and retention. This role sits at the intersection of product strategy, experimentation, and systems thinking. You’ll partner closely with Product, Engineering, Data, and Marketing to identify growth opportunities, run experiments, and scale what works—while raising the bar for design quality and craft across Teya. WHAT YOU’LL DO * Own and drive design strategy for growth initiatives across web and product surfaces * Lead end-to-end design for complex, ambiguous growth problems—from discovery to delivery and iteration * Partner with Product Managers, Engineers, Data Scientists, and Growth Marketers to define hypotheses, experiments, and success metrics * Translate insights from data, user research, and experimentation into clear design direction and impactful solutions * Design and refine onboarding, activation flows, pricing and packaging, upsell/cross-sell experiences, and lifecycle touchpoints * Balance rapid experimentation with high-quality, scalable design solutions * Influence product and growth strategy through strong design thinking and storytelling * Contribute to and evolve Teya’s design system to support speed and consistency at scale * Mentor and coach other designers, raising the overall design maturity of the organization * Act as a design leader without formal people management—setting standards, shaping culture, and leading by example WHAT WE’RE LOOKING FOR * 8+ years of experience in product design, with significant experience in growth, experimentation, or funnel optimization * Proven track record of designing products that drive measurable business impact (e.g. activation, conversion, retention, revenue) * Strong understanding of experimentation frameworks, metrics, and data-informed decision-making * Exceptional craft across interaction design, UX, and visual design * Ability to simplify complex problems and communicate clearly with cross-functional partners * Experience working in fast-paced, product-led environments (fintech experience is a plus, not a requirement) * Comfort operating at both strategic and hands-on levels * Strong leadership and influence skills, with a collaborative and pragmatic mindset NICE TO HAVE * Experience designing for SMBs, payments, or financial products * Familiarity with growth tooling, analytics platforms, or A/B testing frameworks THE PERKS * Flexible working hours—we trust you to manage your time. * Physical and mental health support through GymPass: free access to 1,500+ gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps. * Extended and improved maternity and paternity leave choices for flexibility and support. * Cycle-to-Work Scheme. * Health and Life Insurance. * Pension Scheme. * 25 days of Annual Leave (+ Bank Holidays). * Office snacks every day. * Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Modulr

London In office 4 days/week Why This Role? * Real strategic weight: this isn’t a role where product strategy gets handed down from above. You’ll shape it alongside the CPO * Broad scope: This role gives you ownership across portals, mobile, API and integrations all at once * A product function that’s investing: we’re building out the team and the discipline, and this role is central to that * Commercial impact that’s visible: the products you own directly drive Modulr’s revenue and customer retention Who We Are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we're trusted by over 6,000 businesses from fast-growing SMEs to global enterprises. We automate how money moves into and out of a business – payroll, supplier payments, spend management and payment collection – through a single platform, connected to the accounting and payroll systems finance teams already use and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure. As a regulated payments provider with over a decade of experience, we're the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai. Find out more about us on our website and careers site.  What You’ll Do As Head of Product, you’ll own a broad and commercially significant product portfolio spanning AP automation, expense management, supplier payments, collections, travel payments, web portals, mobile, public API and third-party integrations. You’ll lead a team of Product Managers and Designers, work directly with the CPO, and have real influence over where the product goes next. Lead and develop your team - You’ll manage, coach and grow a team of Product Managers and Product Designers. Setting clear goals, removing blockers, giving honest feedback and building the kind of team culture where people do their best work. Own the product strategy for your portfolio - Working closely with the CPO and wider product leadership, you’ll shape the strategy and roadmap for your product lines. You’ll take ownership of delivery and be accountable for ongoing product performance, not just shipping. Drive commercial outcomes - Your portfolio directly supports SMB, Corporate and Enterprise customers. You’ll work with commercial, ops, risk and compliance to align product priorities with revenue goals and ensure your products are positioned to win in market. Run a tight delivery operation - You’ll partner with engineering to prioritise effectively and move at pace. End-to-end ownership means you’re responsible for go-live readiness, internal documentation, and making sure every launch is set up to succeed. Manage the ecosystem - You’ll cultivate relationships with channel partners and suppliers across accounting, payroll and travel, finding ways to deepen integrations and expand our product capabilities through those partnerships. Champion data and AI - You'll embed KPIs across your product lines and lead on AI-driven product innovation. You'll bring practical experience of applying AI to product and a clear point of view on where it creates real value. Your Product Portfolio * AP and payroll automation, supplier payments, expense management, collections and specialist travel payment product lines * Web-based portals serving a wide range of users: partners managing large customer books, treasurers, financial controllers, payment ops teams, accountancy practices and small business owners * Mobile app for account and expense management * Public API and developer experience including guides, documentation and sandbox * Third-party integrations with channel partners across accounting, payroll and travel inventory Who You Are * An experienced product leader who has run a multi-product portfolio in a fast-moving, complex environment and has the track record to show * Technically strong, with good knowledge of API ecosystems, B2B product development and sophisticated UX for non-consumer audiences * Commercially fluent: you understand pricing, positioning and go-to-market, and you’ve worked closely enough with sales and commercial teams to know how product decisions affect revenue * A people leader who takes developing others seriously: you hire well, give real feedback and build high performing teams * Able to hold a 2-year strategic view while staying close enough to execution that your team doesn’t lose direction * Confident operating in a regulated environment, with Fintech or SaaS experience preferred * A strong communicator and influencer at senior level, across internal stakeholders and external partners and customers * Genuinely curious about AI and how it applies to product, not just as a trend but as something you actively explore and experiment with WHAT WE OFFER YOU * Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. * Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. * Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.  * Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. * Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. * Learning opportunities- Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.   * Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. * Bike to work / E-bike scheme ModInclusion  At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.