Software Technical Writer

Content & Communications Strategist

PhysicsX

ABOUT US PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. The Opportunity We’re looking for a Content & Communications Strategist to join our Marketing & Communications team, reporting directly to the Head of Marketing & Communications. This is a rare opportunity to help shape the public voice of a fast-scaling, deeply technical company operating at the frontier of engineering and AI. In this role, you’ll translate complex, high-value work into clear, compelling narratives across every channel where PX shows up — the website, social platforms, events, executive stages, partner channels, and internally. You’ll collaborate closely with engineers, product leaders, partner teams, leadership, and designers to turn our work into stories that build credibility, attract talent, and deepen customer engagement and confidence. We're looking for someone who thrives at the intersection of storytelling, creative execution, and strategic alignment. You will operate as a core part of PX’s comms engine, helping build a scalable content operation and raising the creative bar across everything we publish. We operate in a fast-moving, high-stakes environment where priorities can shift quickly and the path isn’t always linear. As we grow the team, you’ll be one of the core operators driving content delivery — which means real ownership, real impact, and real learning. If you thrive under pressure, enjoy solving problems on the fly, and like stretching beyond your comfort zone, you’ll feel at home at PX. What You’ll Do * Partner with the Head of Marketing & Communications to develop and maintain a unified editorial calendar across blog, website, social, events, and PR moments. * Write and edit high-quality content — blog posts, web pages, one-pagers, long-form thought leadership, scripts, and event materials — that reflects PX’s tone of voice and raises the signal across all channels. * Support the development of messaging and materials for executive and technical speaking engagements. * Lead PX’s voice on LinkedIn and Instagram, sourcing content, shaping narratives, and publishing a consistent drumbeat of high-signal updates, helping amplify key moments across product, platform, partnerships, and talent. * Ensure stylistic consistency and creative excellence across all digital touchpoints. * Collaborate with internal teams and external agencies on the creation of video content — storyboarding, scripting, production, and review. * Support internal communications and employer brand storytelling (#comms announcements, people-related updates, talent events, and recruiting content). * Partner with Talent to support employer brand storytelling, creating compelling content that attracts world-class engineers and researchers. * Work with partner organizations to produce and amplify joint content, case studies, and announcements. * Uphold and evolve PX’s tone of voice and editorial standards across all communications. * Track performance through comprehensive dashboards, gather qualitative and quantitative insights, and continuously refine what great looks like. What Success Looks Like (First 90 Days) * Develop a PX-specific content strategy grounded in our positioning, technical domain, and target audiences, with clear priorities, themes, and a structured editorial plan. * Publish 4-6 high-quality blog posts that meet PX editorial standards (clear thesis, strong narrative, technically grounded, visually supported), supported by short-form video content for social amplification. * Own and maintain a clean, reliable editorial calendar used by the wider team. * Deliver event and executive materials end-to-end (slides, talking points, social), ensuring they're on-brand and engaging. * Build strong working relationships with engineers and technical stakeholders, proactively sourcing stories and insights. * Demonstrate clear understanding of PX’s positioning, customers, competitors, and technical domain. About You * 5-6 years of experience in communications, marketing, or editorial roles (agency or in-house), ideally within B2B tech, AI, engineering, or deep-tech environments. * Exceptional writer and editor with the ability to distill technical concepts into accessible, incisive stories. * Strong narrative and tone of voice instincts — you know what makes a story compelling and how to adapt it for different audiences and formats, while staying true to the company/stakeholder tone of voice. * Comfortable working cross-functionally with engineers, designers, technical leaders, and commercial teams. * High-agency, proactive, and comfortable with ambiguity; you can drive projects forward with minimal oversight. * Strong judgment and discretion, able to handle sensitive information and high-stakes content. * You operate with high ownership and motivation — you don’t wait to be told what to do. * You don't compromise on quality or level of attention to detail, regardless of the format you're working with. * You are comfortable working at pace and flexing when needed. * You are excited to engage deeply with technical material, not just simplify it. * You can develop PX-specific content strategy grounded in our technical domain, customers, and positioning — not templated frameworks. * You demonstrate editorial judgment: identifying what’s new, what’s redundant, and what’s worth saying. Bonus Points * Experience supporting executives with talks, presentations, and event materials. * Familiarity with visual design workflows (Figma, Adobe Suite) or working closely with design teams/agencies. * Experience working with or around video production. This role is the right fit if: * You do your best work when you have ownership and room to shape things, rather than waiting for a fully formed brief. * You're genuinely comfortable — maybe even energized — by complex technical subject matter, and you know how to get up to speed fast. * You use AI as a tool to streamline projects and sharpen your thinking, not as a substitute for it. * You're flexible about how and when you work, and you take deadlines seriously. * You hold yourself to a high standard and actively look for ways to raise the bar on your own output. What We Offer Build what actually matters Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind. Learn alongside exceptional people Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home. Influence over hierarchy We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected. Sustainable pace, long-term ambition Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person. And it doesn’t stop there … 🚀 Equity options - share meaningfully in the company you’re helping to build. 🏦 10% employer pension contribution - because investing in future matters. 🍽️ Free office lunches - to keep you energised and focused. 👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most. 🍼 YellowNest nursery scheme - to help working parents manage childcare costs. ☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters. 🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind. 💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing. 👀 Eye tests - because good work depends on good health. 📈 Personal development - dedicated support for learning, development, and leveling up over time. 💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it. 🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener. 🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric. 🔎 Watch this space, we’re continuing to build this as we grow…   We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics.    We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.

Technical Support Specialist

Foundry

Job Summary  The Technical Support Specialist is a hands-on member of a small, collaborative IT team, responsible for delivering high-quality end-user computing support across the EMEA region. This mid-level role is primarily desktop-focused, covering hardware, software, and endpoint management for users across multiple countries and time zones. The ideal candidate brings 3-6 years of progressive desktop support experience, is comfortable working autonomously across a distributed region, and takes pride in delivering a consistently excellent user experience.  Key Responsibilities  Desktop Support & Troubleshooting  * Provide hands-on and remote desktop support to end users across EMEA, covering hardware, software, peripherals, and connectivity issues.  * Diagnose and resolve problems with laptops, desktops, docking stations, printers, and AV/conferencing equipment.  * Perform root cause analysis on recurring issues and implement lasting fixes or documented workarounds.  * Coordinate with vendors and third-party teams for hardware replacements, warranty claims, and software licensing.  Endpoint & Desktop Administration  * Manage the full lifecycle of end-user devices imaging, deployment, configuration, refresh, and decommission across EMEA sites.  * Administer user accounts, permissions, and policies across Azure AD / Entra ID, and Microsoft 365.  * Deploy, patch, and maintain endpoint security using MDM/UEM tools (Intune, JAMF).  * Troubleshoot local and remote connectivity issues, including VPN, Wi-Fi, and office network access.  * Support the rollout of new hardware, OS upgrades, and standard software packages across the region.  Collaboration & Cross-Team Engagement  * Work closely with global IT, Infrastructure, Security, and HR teams on incidents, projects, and regional initiatives.  * Participate in incident reviews and contribute corrective action plans to prevent recurrence.  * Act as the regional IT point of contact for EMEA offices, building strong relationships with local stakeholders and office managers.  * Support onboarding and offboarding workflows across EMEA, including device provisioning, account setup, and access management.  Documentation & Knowledge Management  * Maintain detailed incident records, troubleshooting steps, and resolutions in the ITSM platform.  * Author and review knowledge base articles, runbooks, and SOPs to enable self-service and faster resolution across the team.  * Identify patterns in support demand and recommend system, process, or training improvements.  Team Contribution & Continuous Improvement  * Share knowledge openly within the team through documentation, informal coaching, and collaborative problem-solving.  * Lead or contribute to team training sessions, knowledge-transfer workshops, and technology walkthroughs.  * Ensure adherence to IT policies, security standards, and data protection requirements.  Required Skills & Qualifications  Experience  * 3–6 years in a desktop support, end-user computing, or field IT support role with increasing responsibility.  * Experience supporting users across multiple sites or countries, ideally within the EMEA region.  Technical Skills  * End-User Hardware: Laptops, desktops, docking stations, printers, mobile devices, and AV/conferencing equipment.  * Operating Systems: Advanced proficiency with Windows 10/11 and macOS. Linux is a plus.  * Microsoft 365: Outlook, Teams, SharePoint, OneDrive confident supporting and troubleshooting the full suite.  * Identity & Access: Active Directory, Azure AD / Entra ID, Group Policy, and SSO integrations.  * Endpoint Management: Intune, JAMF, for device enrolment, compliance, and patch management.  * Networking Basics: VPN, Wi-Fi, DNS, DHCP enough to isolate and resolve common connectivity issues.  * ITSM Tools: Solid understanding of ITSM processes (incident, request, change management) is essential; we use Jira Service Management and will support the right candidate in getting up to speed with the platform.  * Languages: English required; additional EMEA language(s) a strong advantage.  Soft Skills  * Clear verbal and written communication in English, able to support users of varying technical backgrounds across different cultures.  * Strong diagnostic and problem-solving skills with a calm, user-first attitude.  * Comfortable managing multiple requests across different time zones and office locations.  * Self-directed and reliable, able to operate with autonomy as the regional IT presence.  Education  * Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience.   Preferred Skills & Certification  * Certifications: CompTIA A+, Network+; Microsoft MD-102 (Endpoint Administrator); ITIL Foundation v4.  * Cloud & M365: Familiarity with Microsoft Azure, Intune, and Microsoft 365 administration.  * Cybersecurity: MFA, endpoint security, phishing awareness, and device compliance enforcement.  * Automation: Basic PowerShell scripting for user provisioning, reporting, or device management tasks.  * Languages: Additional European languages.

Senior Technical Project Manager

VSI (Voice & Script International)

Want to join a global company that brings the world together by producing premium media content in over 80 languages worldwide? VSI provides language localisation and media services to the biggest brands in streaming and media entertainment. Headquartered in London, VSI consists of a global network of state-of-the-art studio facilities that use the world's best voice acting talent to tell the stories of our most watched movies and television series. VSI works across a wide range of media sectors from streaming platforms, traditional broadcast television, theatrical releases and gaming.  Job Summary  As part of the Global Studio Operations team, the Senior Technical Project Manager provides senior operational and technical support across studio production, with a strong focus on the project management of AI-enabled studio services spanning dubbing, AD and VO. This role focusses on cross-functional initiatives from scoping and business case through implementation, delivery and post-launch optimisation, ensuring that AI-supported workflows are operationally robust, commercially viable and aligned with creative, technical and quality standards. Acting as a key partner to production, technical, development and commercial stakeholders, the role drives tooling adoption, service readiness, process design, risk management and continuous improvement across the global studio ecosystem. Key Responsibilities  * Lead the end-to-end project management of AI-enabled studio services across dubbing, AD and VO, from service scoping, quotation support and workflow design through to delivery, reporting and post-project review.  * Support cross-functional initiatives involving production operations to test, implement and scale new services, processes and operational efficiencies across global studios.  * Serve as the senior operational lead for AI studio service readiness, defining project plans, milestones, dependencies, risks, resourcing assumptions and success metrics for new and evolving workflows.  * Manage client-facing and internal projects involving technical and AI tooling, ensuring clear stakeholder communication, expectation management and alignment on scope, timelines, quality and commercials.  * Act as a senior subject matter expert for studio production tools and AI-enabled workflows, supporting implementation, troubleshooting, training, supplier onboarding and operational adoption across territories.  * Define, test and refine operational workflows for AI studio services, ensuring they are fit for purpose across different content types, client requirements and studio environments.  * Build and oversee technical and operational test cases for new tooling and service models, providing structured feedback to development and technical teams and translating production needs into practical requirements.  * Establish and maintain documentation, SOPs, service guides, flowcharts and support materials for AI-enabled dubbing, AD and VO workflows.  * Monitor service performance, delivery quality, cost models and operational efficiency, using data and production insight to recommend improvements, standardisation opportunities and service enhancements.  * Identify, assess and mitigate project and service risks across AI workflows, including quality, timeline, scalability, vendor readiness and operational dependency risks.  * Support senior management with business cases, pricing inputs, rollout recommendations and implementation plans for emerging AI studio services.  * Provide central oversight of quality control and creative-operational suitability for AI-generated deliverables, ensuring outputs meet project, client and studio standards.  * Liaise with global studio teams to align best practices, drive consistency where appropriate, and adapt workflows to local operational realities when needed.  * Mentor colleagues and contribute to broader capability building in technical production and AI studio service management across the Global Studio Operations function.  Skills and Experience  * High professional level of fluency in written and spoken English.  * 6+ years of project management experience in the media sector, preferably in dubbing, localisation or adjacent studio production environments.  * Proven knowledge of end-to-end studio production processes and tooling, with strong technical understanding of relevant AI technologies and workflows, including LLMs, TTS, STS and related applications in dubbing, AD and VO.  * Demonstrable experience leading complex cross-functional projects involving operational change, technical implementation and stakeholder management.  * Strong commercial awareness, with experience supporting business cases, pricing discussions, cost tracking and service rollout planning.  * Excellent organisation, planning, prioritisation, testing and time management skills.  * Ability to handle multiple complex workstreams and operate effectively both independently and collaboratively in a fast-paced environment.  * Excellent verbal and written communication skills, with experience engaging senior stakeholders, technical teams, production teams and external partners.  * Strong attention to detail, analytical thinking and problem-solving skills.  * Knowledge of Pro Tools and editing, mixing and lip-sync recording software is an advantage.  * Knowledge of other languages a plus.  What else is on offer? * Private medical insurance * Enrolment to company salary sacrifice pension scheme * Discounted gym membership * Cycle-to-work scheme * Travel card loan * Regular social activities