Operations Recruiter

Modo Energy

About Modo Energy The energy transition is the biggest infrastructure buildout in human history. Modo Energy is the data platform at the centre of it. We build the benchmarking, forecasting, and valuation tools that the world's most serious energy investors, developers, and operators depend on to make decisions. If a battery gets financed, built, or traded anywhere in the world, there's a good chance Modo data was in the room. Founded in 2019, we're 80+ people across London, New York, Sydney, and Madrid; $30M Series B, AI-native, and moving fast. This is a rare chance to join a category-defining company at the moment it's scaling globally. From the Founder "I care deeply about talent. I will never compromise on the bar. Every bad hire costs us money, time, and reputation. I need a recruiter who feels the same way — who can spot A-players instantly, say 'no' to mediocrity, and help us scale without lowering our standards." The Role We're a small People team, and we're hiring a Recruiter to help us scale through the next phase. This is a full-cycle generalist role:  you'll own searches across both technical and commercial functions, from sourcing to close. You'll report to and work directly with the Head of Operations, partnering with hiring managers across engineering, product, pre and post-sales. This is a real seat at the table: you'll advise on what good looks like, push back when a role isn't ready, and hold the bar. What You'll Do * Own full-cycle hiring for technical and commercial roles across New York * Partner with hiring managers to define role scope, success criteria, and sourcing strategy — shape briefs, don't just execute them * Run structured, consistent processes that move fast without compromising quality * Use data to understand what's working: pipeline health, conversion rates, and quality of hire * Deliver a candidate experience that reflects Modo — clear, honest, and fast * Help develop how the recruiting function operates as we grow What You Bring * A couple years of full-cycle recruiting experience, with a mix of technical and commercial hiring * A startup or scaleup background - you know how to hire well without much infrastructure behind you * Experience in or genuine enthusiasm for the energy and cleantech sector - this is the market we care about, and it helps to care too * Strong instincts for what makes a good hire - you advise rather than just execute * Data literacy: you track your pipeline, know your numbers, and use them to improve * Low ego, high ownership, bias to action - you push back when something's off and own it when things don't go right * This is an early hire in a deliberately small team. Spend 6-12 months getting deeply embedded across the People function at Modo, and there’s a chance that this could grow into a People leadership role.  Important Details We are an in-person company. Everyone works in the office Tuesday through Thursday, with flexibility on Mondays and Fridays. Modo offers a competitive salary, potentially life-changing equity, and top-of-market benefits. Modo Energy is an equal opportunity employer. Our employment decisions are made on the basis of qualifications, merit, and business need. We do not discriminate based on age, national origin, disability, race, religion, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law. If you need assistance with your application or the interview process, please contact us at careers@modoenergy.com. What You Can Expect From Us At Modo Energy, we believe that exceptional work deserves exceptional reward. We're a high-performance team; ambitious, collaborative, and genuinely motivated by the scale of what we're trying to build. You'll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that's defining a new category in the global energy market. We're hybrid: everyone works Tuesday to Thursday in office, with Monday and Friday flexible. We offer top-of-market compensation, equity for every employee, and the space to take your career wherever you want it to go. We're looking for people who want to do the best work of their careers. If that's you, we want to talk.

Jellyfish

About Jellyfish Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global marketing partner of the future. We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to deliver exceptional creative solutions across any platform. In short, we create and deliver culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire. As part of the Brandtech Group we’re at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world’s No 1 generative AI platform, revolutionizing the process of creative production, distribution and performance prediction. Job Description As an Account Director at Jellyfish, you will be responsible for driving client success, ensuring profitability, and fostering a high-performance team culture. You will serve as a strategic advisor to clients, aligning Jellyfish’s solutions with their business objectives while proactively identifying opportunities for growth and innovation. Additionally, you will mentor and support the client operations team while also identifying opportunities and challenges with the VP or Client Partner ensuring operational excellence and cross-functional collaboration. This position is based out of our NYC office 2 days per week. The salary range for this role is between $135,000-165,000 USD and is dependent on experience. Responsibilities: * Ensure best-in-class delivery to clients: be obsessed with their business, demand excellence and ensure work is accurate, bespoke to client and impactful to clients * A comprehensive understanding of the service your client is using: robust media knowledge, a thorough understanding of the production/creative process etc. * Budget management: oversee billing sheets, media budgets, and accruals. * Drive cross-team collaboration to deliver integrated, client-centric solutions * Lead all cross functional responses, define outline/outputs from capability teams and responsible to review prior to ensure high client satisfaction * Lead QBRs with the cross functional teams and support the execution of client growth plans * Implement foundational best practices such as conference reports, timeline management w/PM/IP, roles & responsibilities to deliver client responses, proper internal check-ins, etc * Optimize team resources to enhance client (and internal) team satisfaction and profitability: identify process improvements, flag issues to VP/Client Partner and Capability teams and work to resolve * Drive client growth by achieving set targets and identifying expansion opportunities * Stay ahead of industry trends and contribute to marketing and innovation efforts * Mentor and support client operations to foster a high-performing team * Implement best-in-class Client Management practices and financial reporting such as client forecasts, invoicing, budget reconciliation * Strengthen client relationships through engagement in events, webinars, Thought Leadership and case studies * Provide strategic guidance and develop high-quality briefs aligned with client objectives * Anticipate client needs, proactively address problems: offer innovative solutions, and drive strong NPS scores and retention * Identify and implement operational improvements * Delegate effectively to build confidence and capabilities * Foster a culture of excellence, collaboration, and continuous improvement * Support onboarding and development of new hires with structured training plans Skills and Competencies: * Paid Media Expertise: Experience in leading paid media accounts while also collaborating with capability teams to align paid media strategy with creative, content, and earned media for client outcomes. * Good Commercial knowledge: Ability to build teams and scopes fit for client purpose, and know how to optimize to improve profitability and outputs * New Business Experience: Experience in participating in new business. Have a POV on pitch narrative, support / partner with Growth team on end-end process * Effective Communication and Presentation: Consistently delivers clear, persuasive, and actionable recommendations to internal teams and clients * Technical Expertise, plus breadth of knowledge: Client Management Directors should be technically excellent in paid media with a comprehension of the breath of JF offerings to be able to identify potential growth opportunities * Strategic Use of Data and Tools: Regularly uses platforms like Google Analytics to analyse performance data, generate insights, and guide decision-making that optimizes client outcomes and maximizes ROI * Strategic Thinking: Ability to anticipate client needs, proactively identify opportunities, and drive results * Proactive Problem-Solving: Tackles challenges with a calm, solutions-oriented mindset, resolving conflicts and identifying opportunities to strengthen processes, improve outcomes, and enhance client relationships * Collaboration and Team Leadership: Actively contribute to a collaborative, high-performing work environment by leading cross-functional teams effectively, fostering open communication, and ensuring the timely delivery of complex projects. * Commitment to Excellence: Demonstrates exceptional attention to detail by producing high-quality work that consistently meets or exceeds expectations, setting a standard of excellence for the team, and ensuring positive client satisfaction scores * Business Acumen: Ability to align Jellyfish’s solutions with client business objectives and drive account growth * CRM & Data Management: Experience managing client data in Salesforce or similar systems, ensuring accuracy and integrity * Leadership & Mentorship: Proven ability to guide and support junior team members, fostering professional growth and development Behaviors: * Client-Centric Mindset: Anticipates client needs and proactively provides solutions or recommendations * Ownership and Accountability: Owns mistakes, identifies lessons learned, and implements improvements to avoid repeating errors * Problem-Solving: Identifies potential obstacles early; develops actionable solutions to mitigate risks * Commitment to Growth and Learning: Proactively seeks feedback from colleagues, and clients to identify areas for improvement Additional Information Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs 🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover. 💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. 👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. All your information will be kept confidential according to EEO guidelines. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

Jellyfish

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description As the Program Delivery Lead at Jellyfish, you are the delivery heartbeat of the relationship of our largest global client. Your mission is to bridge the gap between ideation and execution and drive delivery excellence and rigor. You will also partner closely with the Creative Collective and AI Studios teams to ensure our creative, social, production and AI generated output are world-class and delivered with precision. This is a high-impact leadership role that demands a blend of creative empathy, delivery & operational rigor. You will navigate the complexity of a global agency, integrating our internal capabilities with the wider Brandtech Group ecosystem to drive efficiency, profitability, and innovation for the relationship. The full salary range for this position is between $130,000-200,000 USD, annually, and final offer is dependent on experience. This is a hybrid position based out of our New York office. We are also considering candidates where our other offices are located (Portland, San Francisco, Los Angeles, Chicago, or Baltimore) but are prioritizing NYC. Responsibilities Delivery and Operational Excellence + Strategic Integration * Process & Workflow: Architect and refine end-to-end creative workflows that ensure "Operational & Delivery Excellence" across strategy, design, production, and language services. * Tech Integration: Drive team adoption of Pencil Pro and other proprietary tools to automate and enhance creative output. * Hub Global Strategy: Ensure the setup and delivery of offshore creative hubs in Mexico and India are most effectively utilized for client outputs, ensuring quality consistency and cultural alignment. * AI Transformation: Support the operational rollout of Gen AI transformation initiatives, ensuring AI tools are seamlessly integrated into the client creative lifecycle. Resource & Financial Stewardship * Utilization & Profitability: Monitor and optimize the efficiency of the project delivery teams for the Global client business. Your goal is to work with the Integrated Producers (IP) to maximize internal utilization while reducing freelance spend for all delivery. * Resource Management: Partner with Capability Leadership, Talent Acquisition and Staffing to ensure the right-level of resources and talent are assigned to each client engagement. Oversee the scoping of projects (developed by IPs) to ensure the right mix of talent on each engagement. * Program Management: Work with IPs to drive the overall schedules & workflow of all client projects/programs centrally to ensure consistency of process across the business, standardized approach to scoping as well as delivery accountability against budget and scope with excellence. * Brandtech+ Connectivity: Act as the conduit for Brandtech Group resources where appropriate for the client business, leveraging group-wide talent (Brandtech+) to meet fluctuating demand. * Finance & Ops: Collaborate with Finance to manage budgets, track margins, and ensure creative projects are delivered profitably. Proactively identify scope/time challenges and assist IP if needed in escalating to client management to determine best path forward Client Operations & Growth * High-Stakes Account Support: Provide dedicated delivery oversight for this account globally * Client Management: Bridge the gap between creative teams and client partners to ensure delivery meets client-specific operational KPIs. * New Opportunities: Work in partnership with account leadership to drive RFPs or new business requests, including the development of delivery assets, as well as help drive the response process Rhythms & Rituals * Support & Facilitation: Facilitate alignment sessions including: * The Week Ahead (EMEA & NA): Syncing regional priorities. * Capability Utilization: Reviewing/manage Billability of resources. * Managing resource allocation for client pitches as well as oversee the overall view of all active Google projects. * Integrations of AI platform tools: Deep-diving into AI-driven approaches and ways of working. * Capability Communication: Work with account leadership to coordinate our ongoing all-hands meetings, to celebrate wins and align on global strategy. Qualifications * 10+ years in delivery leadership within a global digital agency or fast-paced creative tech environment. * The Mindset: You speak "Creative Delivery" and "Operations" fluently. You understand the nuances of strategy, creativity & ideation married to technology and AI adoption and live for a perfectly optimized process to deliver. * AI Fluency: A genuine passion for how Generative AI is changing the creative landscape (experience with Pencil Pro or similar tools is a major plus). * Strong Understanding of Operational Systems: Deep experience building processes, and working within systems such as Salesforce and beyond. * Global Navigation: Proven ability to manage multi-shore teams (specifically India and LATAM) and navigate complex stakeholder maps across HR, Finance. * Account Pedigree: Experience managing the operational demands of Tier-1 global brands such as Google (tech clients a plus) Note: We emphasize skills, expertise and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs 💰Reward: You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan. 🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover. 💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. 👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. All your information will be kept confidential according to EEO guidelines. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.