Workplace Specialist

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Workplace Operations team ensures Robinhood offices run smoothly each day, supporting employees through reliable services, well-maintained spaces, and engaging workplace programs. The team partners closely with functions such as IT, Recruiting, People Operations, and Finance to deliver consistent and high-quality office experiences across locations. Team members focus on operational excellence, strong service standards, and creating environments where employees can do their best work! As a Workplace Specialist, you will manage daily office operations in our Toronto location and serve as a key point of contact for employees, vendors, and building management. You will oversee workplace services such as supplies, maintenance, and office programs while supporting events and onboarding activities. This role contributes to a welcoming, organized, and productive environment by maintaining high standards across facilities and services. You will also support office projects and coordinate with internal partners to ensure consistent workplace practices across locations. This role is based in our Toronto, Canada office, with in-person attendance expected five days per week At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU'LL DO * Manage daily office operations, including coordinating with building management, handling maintenance requests, and maintaining inventory of supplies * Track office expenses and support budget management by monitoring forecasts and actual spend * Plan and support employee events, onboarding activities, and office programs that strengthen employee engagement * Oversee vendor services such as meals, snacks, office supplies, and facility maintenance to ensure consistent service quality * Maintain office organization and functionality, including furniture updates, asset tracking, and cleanliness standards WHAT YOU BRING * 3+ years of experience in workplace coordination, hospitality, or event management * Strong interpersonal skills and comfort serving as a primary point of contact within an office environment * Clear problem-solving abilities with a focus on identifying issues and implementing practical solutions * Experience organizing in-person and virtual events or team activities * Strong organizational and time management skills with attention to detail across multiple priorities WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership * Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs * Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more. * Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces.  * Monthly commuter stipend to help offset in-office commuting costs Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. Base Pay Range: Toronto, ON $68,000—$80,000 CAD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

DEINE AUFGABEN * Du bearbeitest komplexe Fragestellungen – übergreifend über Clients, Anwendungen, Systeme und IT-Services  * Du analysierst Störungen systematisch und sorgst für nachhaltige Ursachenbehebung  * Du erkennst Abhängigkeiten zwischen Systemen und denkst Lösungen ganzheitlich  * Du begleitest technische Veränderungen und stellst sicher, dass diese stabil in den Betrieb integriert werden * Du entwickelst unsere Supportstrukturen, Dokumentationen und Service-Standards aktiv weiter  * Du bringst Ordnung und Klarheit in Prozesse und Abläufe  * Du reduzierst wiederkehrende Störungen durch bessere Strukturen, Standards und Lösungen  * Du unterstützt beim Aufbau eines stabilen, skalierbaren IT-Service-Modells * Du hinterfragst bestehende Abläufe und identifizierst strukturelle Schwachstellen  * Du arbeitest aktiv daran, die Qualität und Stabilität unserer IT-Services zu erhöhen  * Du denkst in Lösungen, die langfristig funktionieren und den Betrieb entlasten DAS BRINGST DU MIT * Mehrjährige Erfahrung im IT-Support (1st-/2nd-Level) und/oder in serviceorientierter IT-Arbeit  * Fundierte Kenntnisse im Digital Workplace Umfeld (Windows, Microsoft 365, Clients)  * Erfahrung in strukturiertem Arbeiten und ein gutes Verständnis für IT-Prozesse  * Hohe Service- und Kundenorientierung sowie lösungsorientiertes Denken  * Kommunikationsstärke und Teamfähigkeit * Erfahrung mit ITSM-Tools oder Prozessmodellen (z. B. ITIL)  * Know-how in Bereichen wie Automatisierung und/oder Reporting * Für die Teilnahme an unserer Rufbereitschaft ist es erforderlich, dass dein Wohnort im Umkreis von maximal ca. 45 Minuten Fahrzeit zum Unternehmenssitz in Fürth (ABF-Synergie) liegt * Sehr gute Deutschkenntnisse UNSER ANGEBOT * Einen unbefristeten Arbeitsvertrag und flexible Arbeitszeitmodelle inkl. Home-Office * Eine attraktive Vergütung von ca. 40.000 € - 46.000 € Jahresgehalt (brutto), je nach Qualifikation und Vorerfahrung  * Die Möglichkeit einer arbeitgeberbezuschussten betrieblichen Altersvorsorge * Tätigkeit mit Sinn – wir versorgen schwerstkranke PatientInnen * Maßgeschneidertes Einarbeitungsprogramm – wir bereiten dich optimal auf deine Aufgaben vor * Raum für aktive Mitgestaltung von Prozessen mit kurzen Entscheidungswegen * Moderne Büros in zentraler Lage in Fürth mit erstklassiger Verkehrsanbindung * Exklusiver Apothekenrabatt * Geburtstagsgutschein * ÖPNV-Zuschuss von 50% (z. B. Deutschlandticket, VGN-Abo) * Zuschuss zum Mittagessen und kostenfrei Wasser und Kaffee/Tee * Team- und Firmenevents, wie z. B. Sommerfest, Grillen auf der Dachterrasse  * Familiäres Arbeitsumfeld – wir sind alle per Du Genau dein Ding? Sehr gut! Dann freuen wir uns auf deine digitale Bewerbung, in der wir sehen, weshalb du dich für diese Aufgaben eignest und ab wann du bei uns durchstarten kannst. Wir freuen uns auf dich! ANSPRECHPARTNER Jeannette Donner