Offers & Payments Operations - Internship (m/f/d)

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION The operation team is responsible for * Management of operational/day-to-day in relationships with Deezer’s payment Engineering team and identification of process inefficiencies * Monitor payment platform performance (authorization rates, PSP tracking), manage fraud risk operations, negotiate PSP rates, analyze transaction costs by method, and identify cost optimization opportunities. * Optimize subscription and churn data quality, implement internal control tools for payment processes and revenue reporting, and coordinate annual audits (statutory auditor deliverables, documentation, testing). * Expertise and support to Deezer teams (Customer care, Legal, Business) * Provide raw data for rights holder revenue reporting, budget tracking and accounting cut-offs; analyze monthly revenue variances * Ensure the payment system complies with local regulations (VAT, consumer protection laws, international legal developments) and maintain ongoing compliance of payment journeys and subscription management processes. * Lead subscription journey optimization, anti-churn mechanics development, conversion A/B testing, and the operational rollout of Deezer's pricing strategy. * Support commercial teams on B2B2C deals design, incorporate customer and internal stakeholder feedback to improve the user experience * Participate in QA testing phases for payment and offer-related releases. Your will : * Be the payment Operation guardian by owning daily payment operations processes, animate our continuous improvement approach, and help elaborate best practices, as we continue to launch and scale new payment products & services * Collaborate with other Payment Operations Analysts and Payment Engineering team and help foster knowledge sharing among the team * Participate in tight feedback loops with Payment product managers and other internal stakeholders to improve product & processes * Lead specific ad-hoc payment operations improvement projects QUALIFICATIONS * High knowledge of SQL and EXCEL * Strong analysis and recommendation methodology * Strong Project management skills * Previous experience in a payment processing environment * Curious and rigorous with figures * Excellent organizational and analytical abilities * Strong written and verbal communication skills in French and English * Demonstrated team player with a curious mindset * Eager and easiness to collaborate with software engineers At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Acast

About Acast Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any podcast app or listening platform. Mission principale Nous recherchons un(e) commercial(e) motivé(e), confiant(e) et passionné(e) de podcasts et d’influence pour rejoindre notre équipe à Paris. Chargé(e) de la gestion et du développement d’un portefeuille agences média + annonceurs en direct, il/elle doit prospecter, négocier et vendre des campagnes omnicanales afin de générer des revenus pour nos créateurs de contenu. Missions et responsabilités Prospection et développement commercial : * Identifier de nouveaux clients dans les secteurs ayant de l’appétence à communiquer en podcast, vidéo et social média. * Développer des stratégies de prospection ciblées via des canaux numériques, des salons, des événements... * Analyser les besoins spécifiques des prospects pour proposer des campagnes audio, vidéo et social media. Gestion du portefeuille clients : * Suivre et entretenir des relations durables avec les clients existants * Proposer des solutions personnalisées * Développer le chiffre d'affaires en fidélisant les clients et en proposant des offres supplémentaires Collaboration interne : * Travailler avec les équipes créatives et marketing pour élaborer des propositions adaptées aux clients (création de contenus, stratégie de diffusion, stratégie omnicanale…). * Participer aux réunions commerciales pour partager les retours clients et affiner la stratégie commerciale. Profil recherché Expérience: * Minimum 2 à 5 ans d’expérience en vente directe, idéalement dans les secteurs des médias et/ ou de l’influence Compétences : * Passionné par le domaine du podcast, de l'influence ou des médias numériques. * Vous avez une excellente capacité de négociation et de communication. * Vous êtes autonome, proactif, rigoureux et avez le sens du détail et l’esprit d’équipe * Vous avez la fibre commerciale et vous ne craignez pas de contacter de nouveaux prospects * Anglais professionnel Culture  Acast is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender, sexual orientation, religion, ethnicity, national origin or any of the other wonderful characteristics that make us different. Culture is our number one priority as a business. We believe people come first, and we work every day to enable autonomy, continuous improvement and bring out the best in people. We’re global and have remote teams, so it’s even more important that we strive for an open, inclusive and caring environment where everyone feels visible and welcome.  We consider ourselves a modern organization driven by strong values to create the best, most fulfilling and nurturing culture. We very much look forward to finding the next great person to join our cause!

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION Do you love music, pop culture and entertainment, and want to take your first steps in the field of communication and public relations? Do you have relevant experience and training in marketing, communication, project management, or a similar field? Are you comfortable with English, both spoken and written? From mid-September, Deezer is looking for an intern to join the external communications team at the company's headquarters in Paris. This position will primarily consist of supporting communication activities in France, Deezer's main market, including relations with the press and media. Your responsibilities: * Assist and collaborate with the PR France team in its efforts to increase brand visibility in organic media. * Participate in the development and implementation of public relations plans for various Deezer projects, such as product, corporate, editorial, event, and institutional news… * Supporting the team by regularly conducting research on the streaming industry and pop culture to contribute to the development of creative communication activities. * Assist the team in daily operations such as preparing press materials (e.g., writing press releases), communicating with agencies and internal stakeholders, and writing regular reports on the results of PR campaigns. * Participate in meetings and projects in collaboration with Deezer's public relations agency based in France. 1-year apprenticeship contract based in our Paris offices QUALIFICATIONS * Excellent oral and written communication skills in French/English * Strong desire to learn and a sense of initiative * A passion for communication, the cultural sector, and music in particular * Strong organizational skills; proficiency in MS Office and Google Workspace At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!