We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love

and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless

opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get

their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If

you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their

best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through

regular in-person events. Learn more about our flexible approach to where we work.

WHY THIS ROLE IS ON THE MENU

Instacart’s People Experience team sits at the center of two of the most impactful moments in an employee’s journey: new hire

orientation and the performance review cycle. Right now, both of these programs are growing in complexity, and the operational

work required to run them well is outpacing our current capacity. We’re hiring a People Experience Program Manager to bring

structure, automation, and heart to these programs so that every new hire feels genuinely welcomed and every review cycle runs

like clockwork. This role sits at the intersection of operational excellence and employee experience, and the person who fills it

will have a direct hand in making sure both programs are executed with care and precision.

WHAT YOU’LL COOK UP IN YOUR FIRST YEAR

Orientation runs smoothly every session — logistics are buttoned up, vendor relationships are well-managed, and new hires move

through the experience without friction because the operational infrastructure behind it is solid and continuously improving.

Performance review cycles are executed without a hitch — timelines are met, stakeholders are informed and aligned,

communications go out on schedule, and the cross-functional partners who depend on you (Comms, Legal, People Leadership) always

know what’s coming next.

The processes that used to require constant manual effort have been documented, optimized, and where possible automated — and

the People team has less operational bottlenecks to worry about in two of the most high-visibility parts of the employee

lifecycle.

Vendor relationships for onboarding are well-managed and strategically aligned — contracts are sharp, SOWs are outcome-focused,

and budget tracking for things like swag and logistics is always current and accurate.

You’ve grown into facilitating both virtual and in-person orientation components, and you’re increasingly contributing to

content iteration — bringing operational insight back into the design process as a close partner to those who own the bigger

picture strategy.

THE SECRET INGREDIENTS WE’RE LOOKING FOR

You’re a program manager who thrives in the space between ambiguity and execution — someone who can hold multiple complex programs

simultaneously, communicate with clarity across diverse audiences, and genuinely light up when a new hire says their first week

changed how they feel about a company. You obsess about operational excellence and continuous process improvement. You’ve got a

fair amount of training and facilitation experience under your belt but you’re looking to hone your facilitation skills as the

first touch point for all new employees.

MUST-HAVE PANTRY STAPLES (MINIMUM QUALIFICATIONS)

5+ years in program management, learning & development, talent development, or a related people/HR function
Hands-on experience using AI tools in a professional context (we’ll ask you about this!)
Demonstrated ability to manage cross-functional projects from inception to completion — including when the problem or solution

isn’t fully defined at the outset

Proven experience facilitating learning or orientation content for diverse audiences
Track record of managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management
Located in the SF Bay Area with ability to support in-person orientation components in our San Francisco office

OPTIONAL GARNISHES (PREFERRED QUALIFICATIONS)

Bachelor’s degree or equivalent professional experience
Experience with instructional design tools and/or learning management systems
Certification in project management (PMP, CAPM, or equivalent)
Experience applying AI to automate or redesign people programs at scale

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is in

office and the base pay range for a successful candidate is dependent on their work location. Please review our Flex First remote

work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is

eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For San Francisco, CA based candidates, the base pay ranges for a successful candidate are listed below.

San Francisco, CA

$141,000—$149,000 USD

Role

People Experience Program Manager - San Francisco

Similar Jobs

People Experience & Program Manager

Pigment

Paris•Posted: Apr 7•Deadline: Aug 16

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. We're looking for an Employee Experience & Enablement Manager who will own, animate, and continuously design the end-to-end onboarding experience at Pigment as well as our internal learning programs. This role sits at the intersection of program management, learning design, and employee experience. You'll maintain a structured, welcoming, and high-impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. This role will also expand into broader employee enablement and learning programs, supporting the People Experience Lead, and shaping how Pigment develops talent internally, including French regulatory training obligations.

Employee Experience Program Manager

Notion

San Francisco•Posted: Jun 4•Deadline: Aug 16

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE We’re looking for an experienced program manager to reinvent our highest-impact employee experience programs. You’ll start by redesigning New Hire Onboarding as a fully immersive experience from Day 1 and continue shaping key moments throughout the employee lifecycle. In everything you do, you’ll obsess over helping Notinos connect more deeply to Notion’s mission, product, customers, and the future we’re building together. This role reports to the Global Head of Notino Experience and is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE * Build the Onboarding Operating System: Create an end-to-end onboarding experience that’s undeniably Notion, with an AI-powered OS that makes a global process feel deeply personal. * Make Day 1 unmistakable: Redesign New Hire Onboarding so every Newtino (new hire) leaves Day 1 thinking “I made the best decision of my career joining Notion,” with a clear connection to our mission and expectations for how we work. * Make Notinos our customer zero. Building in Notion is core to Notino identity. Build new rituals and rhythms that compel teams to dogfood our newest features, treat AI as collaborator on real workflows, discover new use cases, and raise the bar for knowledge work in Notion. * Invent new experiences that deepen Notino identity: Design and test new programs that connect Notinos to our mission, customers, and product so people feel proud and energized to build the future of knowledge work, together. * Scale Notion with taste and agency: Lead through influence and tight partnerships ****with People Operations and local Workplace teams to turn what works into repeatable systems, with clear signals for what to keep, iterate, or retire as Notion evolves. SKILLS YOU'LL NEED TO BRING * Onboarding maven: You’ve led global new hire onboarding programs end to end. * Craft + creativity: You curate employee experiences that are bold and intentional. You have a clear point of view on what will create meaning for Notinos, and what won’t resonate. * Outcomes- and impact-driven: You’re not attached to programs or policies. You aim to learn Notion’s culture and product quickly, then use that context to (re)invent what comes next. You measure programs on impact, not participation. * Self-guided and intrinsically motivated: You don’t wait for a roadmap. You spot the biggest leverage points in the Notino journey, set direction, and build. You’d rather test an early prototype to get signals from your customer, than wait for all the kinks to be ironed out. * Agility across context: You move from crafting a Day 1 moment, to debugging a broken workflow, to aligning global partners, without losing speed or taste. * AI fluency: You treat AI as a daily collaborator and you’re eager to teach others to do the same. * Cross-functional partnership: You work with leaders and global partners to align on outcomes, understand trade-offs, and co-create solutions that scale. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $195,000 - $210,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Program Manager - Culture & People Development

Twitch

San Francisco•Posted: Jun 8•Deadline: Aug 16

ABOUT US Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. ABOUT THE TEAM The Culture, People Development & People Analytics team shapes Twitch’s internal culture where everyone can grow, connect, and do their best work. We lead learning and development programs, inclusive employee experiences, and people analytics for a ~1,000 person hybrid organization. Our vision is to build tailored, data-informed people programs that drive growth, belonging, and productivity across every level of the company. We're a small, high-impact team entering an exciting chapter: expanding our role in AI learning enablement while continuing to deliver the in-person and virtual experiences that define Twitch's culture. If you're energized by building in a fast-paced environment where your work is visible, varied, and directly tied to how people experience their jobs, this is the team for you. ABOUT THE ROLE This is a Program Manager role that serves as an individual contributor on the Culture & People Development team, reporting to the Director of Culture, People Development & People Analytics. The role is Bay Area-based with expected onsite responsibilities in our San Francisco office. Your time will be split between two focus areas: (1) learning enablement, with an emphasis on AI upskilling and change management, and (2) workplace culture and learning experiences delivered across hybrid, virtual, and in-person formats. You will own and evolve an existing program portfolio focused on supporting our individual contributors and cross-functional teams while also building new initiatives where the strategy may not yet be defined. YOU WILL: * Partner with cross-functional leaders to design learning experiences that accelerate skill development and support change management across the company, with a particular focus on AI. * Own end-to-end management of a hybrid culture and learning portfolio, including vendor-delivered workshops, "by request" team learning sessions, and flagship in-person events at our San Francisco HQ. * Create and iterate on program communications, learner-facing content, and learning platform materials that drive visibility and engagement. * Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep programs on track and continuously improving. YOU HAVE: * 4+ years in program management, learning & development, talent development, or a related people/HR function * Bachelor's degree or equivalent professional experience * Hands-on experience with AI tools in a professional context (we'll ask you about this!) * Experience managing cross-functional projects from inception to completion where the business problem or solution may not be fully defined * Ability to manage concurrent people programs with unique audiences and competing timelines while proactively clearing blockers * Experience planning and delivering hybrid and in-person learning experiences, with a history of using data to measure program effectiveness and inform improvement * Strong written, visual, and verbal communication skills, with the ability to transform requirements into clear documentation, compelling content, and regular stakeholder updates * Ability to facilitate engaging learning environments, ask probing questions that surface stakeholder needs, and dive deep into root causes and motivations BONUS POINTS * Experience with instructional design tools and/or learning management systems (Articulate Rise, Canva, and Workday Learning is a plus!) * Experience managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management * You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment PERKS * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave * Flexible PTO * Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW9202 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. US, CA, San Francisco $81,600—$142,800 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.