
Danda AB · Västerås
Support Services Specialist Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an O...
Support Services Specialist
Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an Order Administrator for an assignment with a leading international technology company (client remains confidential).
In this role, you will play a key part in ensuring an efficient and high-quality order flow. You will manage the entire process from order entry to follow-up and invoicing, contributing to strong financial control and high customer satisfaction.
About the role
As a Support Services Specialist, you will be responsible for:
Managing and processing customer orders throughout the full lifecycle
Ensuring accurate follow-up of deliveries, costs, and invoicing
Supporting financial control of service assignments and deliveries of products and spare parts
Ensuring compliance with contracts, processes, and documentation standards
Maintaining ongoing communication with customers and internal stakeholders
Has experience in administrative roles, preferably within order management
Has a basic understanding of finance and business processes
Is structured, detail-oriented, and solution-focused
Has strong communication and collaboration skills
Location: Västerås, Sweden
Start date: April 20, 2026
We are looking for an Order Administrator/Support Services Specialist for a company in Västerås. Start is ASAP, 7 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Västerås. Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an Order Administrator/Support Services Specialist for an assignment with a leading international technology company (client remains confidential). In this role, you will play a key part in ensuring an efficient and high-quality order flow. You will manage the entire process from order entry to follow-up and invoicing, contributing to strong financial control and high customer satisfaction. About the role As an Order Administrator/Support Services Specialist, you will be responsible for: Managing and processing customer orders throughout the full lifecycle Ensuring accurate follow-up of deliveries, costs, and invoicing Supporting financial control of service assignments and deliveries of products and spare parts Ensuring compliance with contracts, processes, and documentation standards Maintaining ongoing communication with customers and internal stakeholders We are looking for someone who: Has experience in administrative roles, preferably within order management Has a basic understanding of finance and business processes Is structured, detail-oriented, and solution-focused Has strong communication and collaboration skills This role requires fluency in both English and Swedish. We look forward to your application! This is a full-time consultant position in Västerås through Incluso. Start is ASAP, 7 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Västerås. Please submit your CV and application in English as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Procurement Manager. Your role and responsibilities In this role, you will have the opportunity to ensure the implementation, maintenance, and compliance of the purchasing activities in the Procurement function to support the businesses. Scope of assignment will be within the category of Electronics. You will plan and execute activities as per ABB standard procedures. You will also showcase your expertise by delivering and participating in training programs as required to ensure compliance and to foster professional development. Main stakeholders are our Manufacturing unit and Agile Teams. You will be mainly accountable for: Executing purchasing strategies to support the business by optimizing costs, quality, and reliability of suppliers and supplied products. Designing and implementing plans and effective strategies for local sourcing of products/materials to reach business targets. Supporting in implementing effective local sourcing strategies in line with business strategy to meet current and future business requirements. Applying and implementing procurement standards, tools, and processes in your area of responsibility to secure quality, delivery, cost, and sustainability. Our team dynamics Our teams support each other, collaborate, and never stop learning. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role 2–5 years of experience in procurement, supply chain, or a similar field, preferably within manufacturing Proven ability to independently drive sourcing activities and deliver results Strong capability to work cross-functionally and influence stakeholders without formal authority Experience in strategic sourcing is considered a plus Experience in electronics sourcing (components, EMS, electromechanical) or global supplier management is a plus Fluency in English is required; Swedish is considered a plus Academic degree in a relevant field or equivalent work experience We are looking for someone who is self-driven and takes ownership of their work. In this role, you will manage your own suppliers and are expected to drive initiative forward independently. Since procurement relies heavily on collaboration to succeed, you need to be comfortable working cross-functionally and influencing others without formal authority. You are proactive, solution-oriented, and able to build strong relationships across functions to get things done. For this role you need to be open to travel. More about us ABB Electrification enables safe, smart, and sustainable solutions for energy distribution and management. The business focuses on advancing technologies that support the global energy transition and electrified future. Employees contribute to innovative projects across industries, infrastructure, and buildings worldwide. Recruiting Manager; Max Lönn; max.lonn@se.abb.com. Union representatives; Sveriges Ingenjörer; Linda Nyman, +46 70 233 30 88, Ledarna; Lenny Larsson, +46 706 32 85 47, Unionen; Johan Lundström +46 730 77 03 66. Talent Partner Medina Jakupovic; +46 72 464 46 98. We look forward to reading your application in PDF-format. Last day to apply is 9 August. We review applications on an ongoing basis, which means that the position may be filled before the application deadline. We kindly request no direct contact from staffing or recruitment agencies, or vendors offering additional job advertising services. Contribute to a shared vision. This is where ideas become reality, progress is made, and we shape the world together. Run what Runs the World. We value people from diverse backgrounds. Could this be your next step? Apply today or visit www.abb.com to learn more about us and see how our technology is making an impact on the world. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role Take on a new challenge and apply your organizational and analytical expertise in a cutting-edge field. You’ll work alongside collaborative and detail-oriented teammates. You'll play a key role in supporting procurement operations, ensuring accuracy and compliance while contributing to process improvements. Day-to-day, you’ll work closely with teams across the business (procurement, finance, and vendor management), assist in maintaining vendor records, and help analyze procurement performance data, among other responsibilities. You’ll take care of vendor and supplier management tasks, but also support invoicing, payment processes, and purchase order management. We’ll look to you for Supporting day-to-day activities related to invoicing and payment management systems Assisting in reviewing and updating incomplete or inaccurate supplier information Helping maintain vendor records in procurement systems in line with established processes Assisting in identifying data inconsistencies and escalating issues to relevant stakeholders Contributing to purchase order management, including data cleaning and closing obsolete contracts Supporting basic data analysis related to procurement performance and vendor data Assisting in preparing and maintaining KPI and compliance tracking reports Ensuring adherence to Group procurement policies and governance requirements Contributing to continuous improvement of procurement data quality and process efficiency All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Currently pursuing a Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, Finance, Data Analytics, or a related discipline Strong attention to detail and interest in data accuracy Basic understanding or strong interest in procurement processes (vendors, POs, invoices, payment terms, Incoterms) Willingness to learn data cleaning and basic data analysis Basic proficiency in Microsoft Office, particularly Excel (filters, basic formulas, pivot tables are a plus) Good communication and follow-up skills Ability to manage multiple tasks and timelines with guidance Organized, proactive, and willing to learn Comfortable working with systems and structured processes Team-oriented with a positive and professional attitude Strong English communication skills – able to communicate professionally in both spoken and written English in the international environment Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with enterprise systems like SAP and invoicing platforms Collaborate with transverse teams and helpful colleagues Contribute to innovative projects that shape the future of mobility Utilise our structured and supportive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards potential roles in procurement, supply chain, operations, or data analytics Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.