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Om företaget Hos Avaron får du tryggheten i en fast anställning kombinerat med variationen av att arbeta ute hos olika kunder. Vi tillsätter specialister inom allt från teknik, IT och industri till projektledning och affärsstöd – och oavsett uppdrag har du en konsultchef som finns där för dig och din utveckling. Om rollen Du kliver in i en viktig insats där chefer i en större kommunal verksamhet vill stärka sin förmåga att hantera svåra samtal i arbetsgivarrollen. Fokus ligger på situationer där medarbetare inte når upp till förväntningar i resultat eller beteende, och där samtalet behöver vara både tydligt, professionellt och utvecklande. Här får du leda ett praktiskt och verklighetsnära upplägg där deltagarna tränar på egna case från sin vardag. Rollen passar dig som är trygg i att ge obekväm men konstruktiv feedback och som kan hjälpa chefer att omsätta insikter till önskat beteende. Det här är en möjlighet att göra konkret skillnad i en verksamhet där ledarskap och kommunikation har stor påverkan på både resultat och arbetsmiljö. ArbetsuppgifterDu planerar och leder övningar med fokus på svåra samtal i arbetsgivarrollen. Du förbereder upplägget utifrån verkliga situationer som deltagarna delar inför träningen. Du faciliterar rollspel där chefer får träna på samtal kopplade till resultat, beteende och förväntningar. Du observerar samtalen och ger tydlig, konstruktiv och utvecklande feedback. Du skapar ett tryggt men utmanande lärandeklimat där deltagarna kan testa olika angreppssätt. Du samlar gruppen efter övningarna och hjälper dem att formulera lärdomar, insikter och vad de behöver tänka på framåt. KravMinst 7 års erfarenhet av utbildning och coachning. Dokumenterat goda resultat inom individuell- och gruppcoachning inriktad på arbetsgivarrollen och svåra samtal, minst 5 uppdrag utförda de senaste 2 åren. Erfarenhet av att ge obekväm feedback och coacha mot önskat beteende. God vana av att leda praktiska övningar och rollspel i grupp. Du kan lämna referenser inom individuell- och gruppcoachning inriktad på arbetsgivarrollen och svåra samtal. Vi erbjuderFast anställning hos Avaron AB Tjänstepension Friskvårdsbidrag på 5 000 kr per år Ansökan Vi tillsätter löpande – sök gärna så snart du kan.

About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will join a transformation-focused IT environment where Digital Workplace is being shaped as one coherent service organization rather than a collection of separate products. In this role, you act as the strategic link between business stakeholders and IT, helping create clarity, trust, and alignment across the full stakeholder experience. You will work close to senior stakeholders, Product Managers, and Product Owners to turn business needs into clear and actionable demand within a product-based delivery model. The focus is on relationship management, governance, service agreements, escalation ownership, and financial transparency rather than operational delivery or backlog ownership. This is a strong opportunity for you if you enjoy working at the intersection of business and IT in a complex environment where you can influence how services are understood, governed, and continuously improved. Job DescriptionYou will act as the primary relationship owner for assigned business stakeholders and build long-term collaboration based on trust and transparency. You will help stakeholders articulate business needs, priorities, and constraints, and align demand with product intake and portfolio processes. You will manage expectations by communicating what is feasible, when it can be delivered, and which trade-offs need to be made. You will keep a holistic view of the stakeholder experience across products and services, identify recurring themes, and highlight systemic pain points. You will collaborate with Product Managers and Product Owners on cross-product and cross-portfolio challenges. You will support initiative owners during organizational change, transitions, and transformation activities. You will own stakeholder-facing escalations, route issues to the right teams, and stay accountable until resolution. You will support the definition, communication, and continuous improvement of service agreements and SLAs. You will identify gaps, inconsistencies, and outdated service definitions and drive improvements together with relevant stakeholders. You will create transparency around IT service costs, consumption, invoicing, and financial alignment with business budgets. RequirementsBachelor’s degree or equivalent relevant experience. Minimum 2 years of relevant professional experience. Strong understanding of IT service management and business relationship management. Proven experience managing relationships with senior business stakeholders. Experience working with demand management, stakeholder expectation management, and prioritization discussions. Solid understanding of product and service landscapes, including how products, portfolios, and initiatives interact. Experience working with service governance frameworks, service agreements, and SLA management. Understanding of IT cost structures, consumption models, invoicing processes, and financial governance. Strong communication skills with the ability to translate complex technical topics into clear business narratives. Ability to manage difficult conversations, negotiate trade-offs, and operate effectively in ambiguous environments. Professional working proficiency in English. Nice to haveExperience working in large enterprise or global IT environments. Experience supporting digital workplace or end-user technology services. Knowledge of IT governance models and portfolio management practices. Experience working in multinational organizations with multiple legal entities and service structures. Familiarity with service agreement frameworks, including Master Agreements, DORAs, and operational service contracts. Experience working across business transformation or organizational change initiatives. Experience working within product-based delivery organizations. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role We're looking for a proactive Credit Controller to join BSQ Group, working closely with our accountancy-as-a-service arm to manage collections, credit risk, and client account health across a growing portfolio of SME and startup clients. This is a hands-on role suited to someone who thrives in a fast-paced, scaling business and is comfortable balancing firm-but-fair collections with the kind of client relationship management that protects long-term retention. Key Responsibilities * Manage the end-to-end collections process for a portfolio of client accounts, chasing outstanding invoices via phone and/or email. * Reconcile customer accounts and resolve queries or disputes in collaboration with the accountancy service delivery team * Monitor aged debt reports and proactively flag at-risk accounts, escalating in line with credit control policy * Set appropriate credit limits and payment terms for new and existing clients, working with onboarding and sales teams * Liaise closely with the Accountancy-as-a-Service team to ensure billing accuracy and resolve any discrepancies between service delivery and invoicing * Maintain accurate, up-to-date records of collections activity, promises to pay, and account notes in the finance system * Produce regular debtor reports and cashflow forecasts for the finance leadership team * Negotiate payment plans for clients in financial difficulty, balancing commercial sensitivity with cash collection targets * Support month-end close by ensuring debtor ledger accuracy and minimising bad debt provisions * Identify process improvements to reduce DSO (Days Sales Outstanding) and improve collections efficiency What We Are Looking For * Proven experience in a credit control or collections role, ideally within a B2B, subscription, or professional services environment * Experience working with or alongside accountancy, bookkeeping, or financial services products is highly desirable * Strong communication and negotiation skills, with the ability to manage difficult conversations professionally * Confident using accounting/finance software (e.g. Xero, Sage, or similar) and comfortable with Excel/Google Sheets for reporting * A commercially minded approach - understanding that credit control decisions can affect wider client relationships * Highly organised, with strong attention to detail and the ability to manage a high volume of accounts * CICM qualification (or working towards) is a plus but not essential * A collaborative mindset, comfortable working cross-functionally with accountancy, sales, and onboarding teams What We Offer * £32-35k and comprehensive benefits package * Hybrid working model * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM In this role, you'll report into the Employee Onboarding and Engagement team, a high-impact sub-function of the Talent and Development organization. Our mission is to deliver outstanding learning experiences that integrate new Stripes into our culture and mission. This role will own the Mexico City onboarding program and support multiple employee programs within Stripe's People team. WHAT YOU'LL DO As the CDMX Talent and Development facilitator, you will play a vital role in delivering outstanding learning experiences for Stripes in CDMX. This role requires extensive facilitation and program management expertise. The ideal candidate is a proactive self-starter with experience across facilitation, content design, program implementation, effective stakeholder engagement, and operations. RESPONSIBILITIES This is a unique opportunity to bring to life Stripe's talent strategy in CDMX, serving as a vital bridge between multiple global programs and local implementation. Facilitation * Facilitate new employee onboarding (Stripe 101) in-person from our Mexico City office approximately every two weeks, Monday–Wednesday, 7:30 am–5:30 pm • Apply effective facilitation techniques for groups of varying sizes to foster an interactive and inclusive learning environment * Collaborate with business facilitators to ensure delivery readiness, offering feedback and encouragement • Facilitate select all-Stripe and manager development skill-building workshops as needed (virtual or in-person) * Contribute to CDMX-specific manager and leadership development sessions focused on difficult conversations, de-escalation, and leadership judgment, supporting both small and large group facilitation and quarterly refreshers Content development * Learn and deliver high-quality presentations grounded in adult learning principles and facilitation best practices to ensure content lands effectively * Support ongoing content updates in partnership with subject matter experts and senior team members, incorporating participant feedback and reflecting Stripe's current strategy Program implementation * Identify opportunities to utilize AI to optimize and automate onboarding workflows, tools, and experiences * Partner with cross-functional stakeholders to implement scalable improvements to programs * Provide a positive experience by answering questions and addressing issues for new Stripes * Contribute to evaluating session effectiveness by analyzing participant feedback, metrics, and flagging opportunities for improvement to program leads • Collaborate with global facilitator team members and cross-team program managers to stay aligned and share learnings across regions Employee engagement * Assist the Employee Relations team's preventative programming efforts by helping develop and co-facilitate quarterly small group sessions that guide employees and managers toward the right internal channels for raising issues * Partner with Employee Relations and People Consultants to improve the experience, engagement, and efficiency of CDMX Stripes and teams * Serve as a key member of the local site team, supporting the site with the rollout of engagement programs and community-building activities WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 3+ years of experience in relevant L&D, instructional design, or leadership development roles * Deep knowledge of adult learning principles and a proven track record of designing and delivering large-scale development programs * Strong facilitation skills and commanding presence in both in-person (IRL) and virtual environments * Experience supporting or contributing to instructional content development or iteration * High professional fluency in Spanish and English, with the ability to convey concepts clearly to participants of varying backgrounds * Experience working with managers and leaders on learning initiatives * Strong collaboration skills and comfort working as part of a cross-functional team * Attention to detail and commitment to high-quality, consistent program delivery * Ability to manage competing priorities in a fast-paced environment * Professionalism, reliability, and discretion in all aspects of the role

The opportunity We are looking for a Senior Project Lead Engineer who wants to experience the fascinating world of HVDC. In this role, you will get the opportunity to take the technical lead on projects and tenders where you will have the responsibility to coordinate global project teams. You will also interact with other stakeholders such as customers, officials, contractors, and supply chain, where you will be the main point of contact for technical queries. You will work independently while collaborating with others, and you will have great responsibility of managing all your projects and processes independently. We know that everyone has different skills and competencies, and we are interested to learn more about you and what you can contribute with. The need for expertise is increasing and we are therefore looking for both junior and senior engineers, with experience from various technical areas. No matter your background, you will be given the right tools and support to develop and grow in your role. "Are you ready to energize your career and develop yourself to the next level, while taking the technical lead on HVDC projects? Then we hope that you will apply even if you do not fulfill all requirements!" - Hiring Manager Veronika Callin How you'll make an impact Primary contact for communication of technical matters with the customer. Ensure that engineering is developed with complete information and/or that all multidisciplinary information has been included. Lead development of new solutions for complex projects and challenges. Drive completion of all engineering activities on the project. Provide technical support for testing, installation, and commissioning activities. Prepare project documents in your area of responsibility and deliver within budget, scope, and contract. Ensure adherence to safety standards and mitigation of potential risks. Ensure technical quality in contracts, other documents, and delivery. Your background You have an academic degree in Engineering (for example Electrical engineering or another similar area). 5+ years of experience in similar lead role is required. Experience working with HVDC technology is a big plus, but not a requirement. As a person, you are communicative, collaborative, and not afraid to take on difficult conversations. Ability to take a leading role and deliver quality results. Fluency in English, both verbally and in writing, is required. Other languages are a great advantage. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us In this role, you will be based at our office in either Ludvika, Västerås, or Göteborg, Sweden, with the opportunity to work remotely up to a couple of days per week. Applications will be reviewed on an ongoing basis, so do not hesitate to apply today! We are hiring for multiple positions. Recruiting Manager Veronika Callin, veronika.callin@hitachienergy.com will answer your questions about the position. Union representatives – Union representatives - Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Unionen: Fredrik Holmgren, +46 107-38 21 85; Ledarna: Frank Hollstedt, +46 10 7387043. All other questions can be directed to Talent Partner Carina Riström, carina.ristrom@hitachienergy.com

The opportunity We are looking for a Project Lead Engineer who wants to experience the fascinating world of HVDC. In this role, you will get the opportunity to take the technical lead on projects and tenders where you will have the responsibility to coordinate global project teams. You will also interact with other stakeholders such as customers, officials, contractors, and supply chain, where you will be the main point of contact for technical queries. You will work independently while collaborating with others, and you will have great responsibility of managing all your projects and processes independently. We know that everyone has different skills and competencies, and we are interested to learn more about you and what you can contribute with. The need for expertise is increasing, and we are therefore looking for both junior and senior engineers, with experience from various technical areas. No matter your background, you will be given the right tools and support to develop and grow in your role. "Are you ready to energize your career and develop yourself to the next level, while taking the technical lead on HVDC projects? Then we hope that you will apply even if you do not fulfill all requirements!" - Hiring Manager Veronika Callin How you'll make an impact Primary contact for communication of technical matters with the customer. Ensure that engineering is developed with complete information and/or that all multidisciplinary information has been included. Lead development of new solutions for complex projects and challenges. Drive completion of all engineering activities on the project. Provide technical support for testing, installation, and commissioning activities. Prepare project documents in your area of responsibility and deliver within budget, scope, and contract. Ensure adherence to safety standards and mitigation of potential risks. Ensure technical quality in contracts, other documents, and delivery. Your background You have an academic degree in Engineering (for example Electrical engineering or another similar area). 5+ years of experience in similar lead role is required. Experience working with HVDC technology is a big plus, but not a requirement. As a person, you are communicative, collaborative, and not afraid to take on difficult conversations. Ability to take a leading role and deliver quality results. Fluency in English, both verbally and in writing, is required. Other languages are a great advantage. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us In this role, you will be based at our office in either Ludvika, Västerås, or Göteborg, Sweden, with the opportunity to work remotely up to a couple of days per week. Applications will be reviewed on an ongoing basis, so do not hesitate to apply today! Recruiting Manager Veronika Callin, veronika.callin@hitachienergy.com will answer your questions about the position. Union representatives – Union representatives - Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Unionen: Fredrik Holmgren, +46 107-38 21 85; Ledarna: Frank Hollstedt, +46 10 7387043. All other questions can be directed to Talent Partner Carina Riström, carina.ristrom@hitachienergy.com

We're looking for an ML Research Engineer to join Klang AI, a fast-growing product company developing advanced AI solutions within speech and language technology. Klang AI develops advanced AI solutions designed for organisations where security, privacy and trust are essential. In many environments, it's not enough for AI to be powerful—it also needs to be transparent, reliable and built with data protection and compliance at its core. That's why Klang AI's products are trusted by organisations across the public sector, legal industry and research, helping transform meetings, interviews and client conversations into searchable transcripts, intelligent summaries and actionable insights. With more than 100,000 users, you'll have the opportunity to solve challenging technical problems while building AI that people can truly trust. As an ML Research Engineer, you will: Train, fine-tune and improve machine learning and generative AI models Design and evaluate algorithms, experiments and benchmarking frameworks Work with datasets, data quality and model performance Build scalable systems that bring AI research into production Collaborate closely with the R&D team on technical decisions, research and product development Who are we looking for? We're looking for someone who enjoys solving difficult technical problems and is genuinely curious about advancing modern AI. You thrive in environments with a high degree of ownership, enjoy learning new things and like turning ideas into working systems. We believe you: Have strong Python skills and solid software engineering fundamentals Have a strong understanding of machine learning and modern generative AI Enjoy driving open-ended technical challenges from idea to implementation Can clearly communicate technical reasoning and collaborate well with other engineers Use modern AI tools effectively to accelerate your work Experience in one or more of the following areas is highly meritorious: Large-scale model training and fine-tuning Transformer architectures and modern LLMs Dataset design, evaluation and benchmarking Distributed training and AI infrastructure CUDA, Triton or GPU optimisation Speech recognition, text-to-speech or audio AI Research, scientific publications or meaningful open-source contributions As a person, you're curious, pragmatic and collaborative. You enjoy experimenting, challenging assumptions and continuously improving both your own work and the technology around you.Vem söker vi? What does Klang AI offer? Klang AI is a product company transitioning from startup to scaleup, with a strong R&D culture and a clear focus on innovation. You'll work alongside highly experienced engineers and researchers in an environment where ideas matter more than hierarchy and where curiosity, experimentation and technical excellence are highly valued. Working at Klang AI means tackling advanced challenges within machine learning, generative AI and speech technology. You'll have significant ownership, short decision-making paths and the opportunity to influence both the technology and the future direction of the company while building products used by more than 100,000 users. This is a direct recruitment, where you'll be employed by Klang AI while Qlose manages the recruitment process. Have we caught your interest? If you've made it this far, that's usually a good sign. 🌟 Click Apply and attach your CV or LinkedIn profile—we'll take it from there. We review applications continuously, so don't wait too long. Questions? Feel free to reach out to Linnea at linnea.neldemo@qlose.io.

We're looking for an ML Research Engineer to join Klang AI, a fast-growing product company developing advanced AI solutions within speech and language technology. Klang AI develops advanced AI solutions designed for organisations where security, privacy and trust are essential. In many environments, it's not enough for AI to be powerful—it also needs to be transparent, reliable and built with data protection and compliance at its core. That's why Klang AI's products are trusted by organisations across the public sector, legal industry and research, helping transform meetings, interviews and client conversations into searchable transcripts, intelligent summaries and actionable insights. With more than 100,000 users, you'll have the opportunity to solve challenging technical problems while building AI that people can truly trust. As an ML Research Engineer, you will: * Train, fine-tune and improve machine learning and generative AI models * Design and evaluate algorithms, experiments and benchmarking frameworks * Work with datasets, data quality and model performance * Build scalable systems that bring AI research into production * Collaborate closely with the R&D team on technical decisions, research and product development Who are we looking for? We're looking for someone who enjoys solving difficult technical problems and is genuinely curious about advancing modern AI. You thrive in environments with a high degree of ownership, enjoy learning new things and like turning ideas into working systems. We believe you: * Have strong Python skills and solid software engineering fundamentals * Have a strong understanding of machine learning and modern generative AI * Enjoy driving open-ended technical challenges from idea to implementation * Can clearly communicate technical reasoning and collaborate well with other engineers * Use modern AI tools effectively to accelerate your work Experience in one or more of the following areas is highly meritorious: * Large-scale model training and fine-tuning * Transformer architectures and modern LLMs * Dataset design, evaluation and benchmarking * Distributed training and AI infrastructure * CUDA, Triton or GPU optimisation * Speech recognition, text-to-speech or audio AI * Research, scientific publications or meaningful open-source contributions As a person, you're curious, pragmatic and collaborative. You enjoy experimenting, challenging assumptions and continuously improving both your own work and the technology around you.Vem söker vi? What does Klang AI offer? Klang AI is a product company transitioning from startup to scaleup, with a strong R&D culture and a clear focus on innovation. You'll work alongside highly experienced engineers and researchers in an environment where ideas matter more than hierarchy and where curiosity, experimentation and technical excellence are highly valued. Working at Klang AI means tackling advanced challenges within machine learning, generative AI and speech technology. You'll have significant ownership, short decision-making paths and the opportunity to influence both the technology and the future direction of the company while building products used by more than 100,000 users. This is a direct recruitment, where you'll be employed by Klang AI while Qlose manages the recruitment process. Have we caught your interest? If you've made it this far, that's usually a good sign. 🌟 Click Apply and attach your CV or LinkedIn profile—we'll take it from there. We review applications continuously, so don't wait too long. Questions? Feel free to reach out to Linnea at linnea.neldemo@qlose.io.

MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. AT YUBICO, WE OFFER: Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here.   THE ROLE: This role owns the strategic balance between commercial procurement excellence and advanced manufacturing oversight across Yubico's hardware supply chain. Given our specialized product nature, the primary mission is to optimize the balance between cost, time, and quality while ensuring impeccable relationship governance, absolute supply chain stability, and robust risk mitigation through the development of viable backup plans. The focus split is 60/40 in favor of Procurement over Engineering. The ideal candidate will be a sharp commercial negotiator capable of managing complex commodity indexing (e.g., precious metal prices affecting electronics) and multi-year capacity reservations with our most vital partners. Simultaneously, they will lead an experienced engineering team to secure our proprietary in-house programming infrastructure, protect co-developed IP, and navigate New Product Introductions (NPI) from a supply standpoint. The role reports to VP - Supply Chain Operations and is located at Yubico’s head office in Stockholm. TASKS & RESPONSIBILITIES: 1. Procurement, Strategic Sourcing and Relationship Governance (60% Focus) * Strategic Partner Governance: Manage and mature relationships with our core co-manufacturing partners, navigating complex commercial conversations and aligning supplier expectations with evolving business needs. * Commercial Governance and Process Ownership: Act as the internal owner of all hardware procurement processes. In close collaboration with Legal, lead the drafting, negotiation, and execution of Master Services Agreements (MSAs), Quality Assurance Agreements (QAAs), and commercial contracts to ensure Yubico's corporate interests and assets are fully protected.  * Capacity and Contract Modeling: Secure complex, multi-year capacity reservations with our most critical vendors while hedging against volatile underlying commodity and electronic material prices. * Supply Chain Resiliency: Where applicable, transition the supply chain from single-source dependencies to a resilient, dual-sourced ecosystem with viable backup plans, without disrupting historical partner dynamics. * Packaging Portfolio Management: Oversee and manage our packaging supplier portfolio, addressing reliability issues and establishing rigorous performance standards to ensure consistent supply. * Team Mentorship: Coach and elevate the team to professionalize day-to-day purchasing, track spend transparency, and manage contract compliance.   2. Manufacturing, Automation and In-House Production (40% Focus) * In-House Programming Infrastructure: Support the development, scaling, and operational uptime of Yubico’s proprietary in-house production and programming/flashing stations. * Structured Engineering Leadership: Provide structured management to a highly experienced team of mechanical and automation engineers, channeling their expertise into well-documented processes. * IP Protection in Co-Development: Establish strict operational and legal boundaries for the automation lines, fixtures, and parts our engineering team co-designs with suppliers, ensuring Yubico’s proprietary innovations are contractually protected. * Quality Safeguards: Oversee the Supplier Quality domain to enforce strict cosmetic and technical standards, ensuring only the top tier of manufacturers operate in our ecosystem. 3. NPI and Cross-Functional Integration * Product Launch Readiness: Serve as the operational anchor for new product launches. Drive proactive, flawless communication ahead of launches to ensure all suppliers, sub-suppliers, and internal teams are aligned on NPI milestones. * One Supply Chain Umbrella: Partner intimately with Planning, Logistics, and Fulfillment to ensure procurement strategies, lead times, and capacity reservations map perfectly against rolling demand forecasts.   BASIC QUALIFICATIONS: * Experience: 10+ years of hardware/industrial supply chain experience, heavily weighted toward electronics procurement, supplier relationship management, and contract structural design. * The Versatile Career Background: Ideally exhibits a proven blend of experience—having cut their teeth within highly disciplined, mature industrial organizations to learn world-class operational structure, combined with clear success inside agile, fast-moving scale-ups that move at pace. * The "Hybrid" Skillset: A seasoned commercial leader who is entirely comfortable negotiating multi-million dollar capacity commitments, but possesses enough technical depth to lead automation and mechanical domains. * NPI Proven Track Record: Deep, hands-on experience guiding complex electronic products through difficult New Product Introduction (NPI) phases under tight deadlines. * Diplomatic Commercial Acumen: Proven ability to handle difficult, high-stakes supplier conversations with diplomacy, protecting the relationship while securing Yubico’s operational and financial interests. * Operational Rigor: A builder who can walk into an ecosystem running on low-documentation and implement clean, scalable processes, acting as a trusted, professional partner to our innovative design and engineering teams   #LI-IR1   We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.   Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.   Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.   As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.

Spektrum have a wide range of exciting opportunities in several global locations.  We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. ---------------------------------------------------------------------------------------------------------------------------------- Who we are supporting  The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: * Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. * Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. * Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. * Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. * Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. ---------------------------------------------------------------------------------------------------------------------------------- Role ID – C005019   Role Background   A senior Performance & Leadership coach that can help managers improve performance practices through observing, coaching, challenging and providing practical support.   Role Duties and Responsibilities   The resource will be part of a performance enablement team, working together with the: * Performance Management Lead * HR Excellence Lead   The mission of this team is to increase manager capability in performance management practices so that it becomes normal management practice.   The coach would act as behavioural change agent, supporting this mission by: * Attending leadership and management meetings to strengthen accountability, and provide feedback and coaching; * Identifying patterns across teams and advising on capability gaps; * Helping managers prepare for difficult performance and development discussions; * Helping managers set clear results and expectations and provide meaningful feedback; * Reviewing performance cases and provide guidance on managing issues consistently and fairly; * Coaching managers to have regular, high-quality performance conversations; * Challenging leaders when performance is not being discussed; * Following up with managers to reinforce behaviours   Essential Skills, Experience and Certifications * 8–15 years' experience in leadership development, organisational development, HR business partnering and/or operational leadership. * Ability to build credibility with senior managers quickly. * A strong understanding of effective management practices. * Excellent coaching and influencing skills. * Experience embedding sustainable behavioural changes in organisations. * Confidence to challenge managers and executives constructively.   Working Location * Offsite (Brussels or the Hague)   Working Policy * Remote * Working onsite in Brussels or the Hague offices, however with flexibility to sporadically work from home as well.   Travel * Some travel to other NATO sites may be required   Security Clearance * Valid National or NATO Secret personal security clearance We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here.   The Role: Cybercrime is the biggest threat that companies face today. Yubico has become the global standard for combating cyber attacks with phishing-resistant authentication at scale. The great news is that Yubico has been adopted by 9 of the top 10 technology firms, some of the largest financial institutions, manufacturing companies, retail/hospitality and healthcare organizations also use Yubico. We need help to expand even further. Yubico is looking for a dynamic, experienced Account Director to join our strategic named accounts sales team.  This individual will work with our rapidly growing customer base and prospects to drive Yubico revenue and enterprise utilization.  We welcome a strong individual who has deep knowledge of the enterprise market.  Revenue booked is a critical measure, but this role is so much more. It's also about changing the world and bringing Trust back into our digital world for customers, partners and their customers. Tasks & Responsibilities: * Develop and execute your strategic and tactical business plan to drive revenue in strategic named accounts assigned to you * Own the revenue number for your accounts:  * New customer acquisition * Expand existing relationships and install base * Define and land new strategic relationships  * Provide thought leadership to customers and, when available, at industry events * Employ channel partners to grow adoption * Develop strong champions within your customers who actively advocate for Yubico * Reports to the RVP Sales, West/Tech * Coordinate with internal resources in a dynamically growing business to deliver an outstanding customer experience * When required work collaboratively to develop complex custom solutions   Basic Qualifications: * Minimum 10+ years of experience in a similar role * Deep understanding and experience in selling technology to enterprise customers  * Demonstrated ability to execute complex sales cycles with accuracy * Understanding of the Cyber Security and Identity & Access Management (IAM) marketplace, with demonstrated success selling authentication or security solutions at the enterprise level * Track record of overachievement via direct sales, through partners and SI’s * Comfortable having deep technical conversations with engineering/security professionals, and able to present at CTO, CIO or CISO levels * Located in the San Francisco Bay Area * This position is an individual contributor and field sales role       Our U. S. benefits are designed for your overall well-being:   Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate. Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.  Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total).  Commuter Benefits. If you need to commute to the office, we offer commuter benefits.  Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.     Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. This role has the annual salary range as defined below plus a target compensation for a candidate located in the San Francisco Bay Area. For roles that are filled in other locations, the compensation range will be based on data provided by the Radford McLagan Compensation Database from Aon. Final compensation is also based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Sales Pay Range $155,000—$175,000 USD Variable Compensation $155,000—$175,000 USD OTE $310,000—$350,000 USD We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.   Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.   Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.   As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.

MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico which all employees are welcome to join. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here. The Role: Yubico is seeking an experienced Vice President of Sales to lead our UKI, Nordics & MEA enterprise business. This is a true player-coach leadership role. Approximately 70% of your time will be focused on leading, developing, and scaling a high-performing sales organization, while 30% will be dedicated to executive sponsorship and direct involvement in strategic enterprise opportunities. We are looking for a leader who enjoys building successful teams but remains close to customers, actively supports major deals, and leads from the front. Reporting to global sales leadership, you will own regional revenue performance, drive go-to-market strategy, and help accelerate the adoption of Yubico's market-leading security solutions across enterprise customers, partners, and resellers throughout the region. Tasks & Responsibilities: As Vice President of Sales, you will: * Lead, coach, and develop a team of Sales Directors and Account Executives, fostering a culture of accountability, collaboration, and high performance. * Own and exceed regional revenue targets across the UKI, Nordics & MEA markets. * Develop and execute go-to-market strategies that drive customer acquisition, expansion, and long-term growth. * Act as executive sponsor on complex, multi-million-dollar enterprise opportunities, building trusted relationships with CIOs, CISOs, CTOs, and other senior stakeholders. * Expand and strengthen relationships with enterprise customers, strategic partners, and technology resellers to increase market penetration and revenue growth. * Drive sales excellence through disciplined pipeline management, accurate forecasting, and adoption of scalable sales methodologies. * Partner closely with Marketing, Product, Customer Success, and other cross-functional teams to align on customer needs, market opportunities, and business objectives. * Identify and develop new growth opportunities, including partner-led and B2B2C motions that extend Yubico's reach and impact. Basic Qualifications: * 10+ years of enterprise technology sales experience, including significant leadership responsibility. * A proven track record of recruiting, developing, and retaining high-performing sales teams. * Experience leading managers and senior individual contributors within a complex enterprise sales environment. * Demonstrated success personally influencing and closing large, strategic enterprise deals. * A strong track record of consistently achieving and exceeding multi-million-dollar revenue targets. * Deep understanding of cybersecurity, Identity & Access Management (IAM), Governance, Risk & Compliance (GRC), or related technology markets. * Experience driving growth through channel partners, resellers, and strategic alliances. * The ability to establish credibility as a trusted advisor with executive stakeholders. * Confidence engaging in both business and high-level technical conversations with CIOs, CISOs, CTOs, and other senior decision-makers. * Excellent communication, presentation, and coaching skills. * A hands-on leadership style with the ability to seamlessly move between strategic leadership and direct customer engagement.   #LI-IR1   We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.   Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.   Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.   As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.

Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations.  We build and operate ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations. In 2024, Aker Systems won the Breakthrough Culture Awards highlighting growth companies putting culture first. In 2020 Aker Systems was recognised as a ‘One to Watch’ on the Sunday Times Tech Track.  The Company was also recognised at the Thames Valley Tech Awards 2020; winning the Thames Valley Tech Company of the year, the Emerging Tech Company and High Growth Tech Business categories.  We encourage people of all different backgrounds and identities to apply.  We are committed to maintaining an inclusive, and supportive place for you to do your very best work. The Senior Manager, Delivery Lead, serves as the bridge between strategic vision and technical execution on a specific project or projects.  Reporting to the Director, Programme Delivery, you lead multidisciplinary teams to deliver complex initiatives. In this role, you will build and maintain teams, including managing and mentoring a team of Delivery Managers, fostering a highly collaborative environment where execution meets human-centric leadership. In this role, you will be the 'manager of managers,' responsible for unblocking complex dependencies across multiple workstreams and ensuring our technical teams have the clarity and momentum they need to deliver excellent results to our clients. A UK Government Security Check (SC) clearance is required for this role.  If you don’t hold SC clearance, we will support you to apply assuming you have lived and worked in the UK for a minimum of 5 years. Duties & Responsibilities * Lead the end-to-end delivery of complex projects * Work closely with internal and external stakeholders and external delivery partners to deliver high quality cloud & data solutions for our clients * Proactively identify and manage technical or operational dependencies across multiple workstreams to reduce delivery risk * Act as the primary point of escalation for delivery teams, rapidly resolving impediments and unblocking problems to maintain pace * Identify areas for improvement and contribute to the wider growth of Aker’s delivery capability and processes * Work with other departments (Sales/Finance/HR) to ensure that projects’ budgets are estimated, costed and resourced appropriately * Collaborate with architecture, infrastructure and security to ensure Aker delivery teams are fully aligned to the client’s outcome * Provide effective reporting of project delivery, timelines, milestones and budgets to senior business stakeholders * Work with Account Managers, participate in client commercial reviews and support creation of SoWs for future deliverables * Take responsibility for the quality of the team’s output and ensure the client satisfaction is of a high standard * Translate technical progress and risks into clear, non-technical updates for the Director and other senior business stakeholders * Manage a mentor a multidisciplinary team including engineers and analysts, fostering a high-performance culture and continuous improvement. including performance management, mentoring, engagement and team building * Provide constructive and real-time feedback through goal setting, regular 1:1s, personal development conversations and annual appraisals * Encourage team camaraderie and collaboration. Resolve any conflicts within the team promptly and effectively thus ensuring a positive and productive working environment * Successfully onboard and train new hires, complete probation milestones and processes, create robust inductions and provide career development support and guidance Core Competencies * 7+ years of experience in a delivery management role with a proven track record of leading complex, large-scale projects required * Experience of Public Cloud Services and technologies (AWS, GCP, Azure) * Previous experience leading cross-functional teams, including the management of managers, strongly preferred * Have a good understanding of technical solutions and data integration * Deep expertise in Agile (Scrum, Kanban) and traditional Waterfall frameworks, with the ability to blend them based on the context * Familiarity with software delivery pipelines, Jira, Azure DevOps, or other digital delivery tools for real-time tracking * Strong team management ability, with emotional intelligence to manage conflict and motivate diverse teams * Vendor or offshore management experience a plus * Advanced stakeholder management, negotiation and conflict resolution skills including being comfortable in dealing with challenging and pressurised situations * Ability to understand complex organisational structures and multi-supplier landscapes * A driven leader who can shape a team and bring them on the journey to success for our clients * Vendor or offshore management experience preferred * ITIL v3 Foundation and /or SAFe Agile preferred * UK Government project experience preferred       Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no blame culture here: try things, and take responsibility for the outcomes. You are always part of the wider Aker. We help our colleagues and take pride in successfully achieving difficult tasks. We run towards problems and help to solve them. Communicate always, do so accurately and in a timely fashion. In return, we offer a competitive salary, 25 days holiday plus bank holidays, company paid medical insurance and life assurance, pension scheme, annual training allowance, wellbeing allowance, virtual GP, Employee Assistance plan and more. Equal Opportunities Aker Systems fosters a diverse environment that encourages openness in its communications and is committed to providing equal employment opportunity for all people regardless of race, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics. We embrace differences of opinion and diversity because they help challenge us and find new groundbreaking technical solutions.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT THE ROLE: The Care Pro Performance Partner Partner is an individual contributor role that serves as the primary owner of Care Pro performance management across the organization. Partnering cross-functionally to ensure consistent, fair, and compliant performance outcomes. This role applies independent judgment to resolve complex performance cases, proactively identify performance risks, and improve consistency and quality across performance management practices. This role involves partnering cross-functionally with HR, Operations, and Recruiting teams to prevent performance progression, balance CP experience with client care quality, and ensure fair, compliant, and timely performance outcomes. While this role does not manage people, it operates with significant autonomy and influence. KEY RESPONSIBILITIES: Performance Management & Case Ownership * Own end-to-end performance management for a range of performance issues including complex and escalated CP cases within a defined performance management framework. * Complex CP cases are defined as cases that include multiple event types and/or excessive and repetitive issues. * While escalated CP cases impact care consistency and scheduling needs for high touch clients, which requires immediate review and resolution. * Review and investigate performance events that impact client care experience. * Apply independent judgment within an established policy and escalation frameworks to determine appropriate corrective action, including coaching, warnings, and separation when necessary. * Occasionally utilize advanced judgment to adapt performance management approaches in unique scenarios that require deviation from the defined framework while maintaining compliance with company policy and employment standards/regulations.   * Identify and perform handoff for protected and escalated scenarios to the appropriate teams [CPHR & Trust & Safety] within the determined handoff SLAs.  * Ensure all performance actions are documented clearly, consistently, and in compliance with Honor policies and employment best practices. Performance Operations & Service Standards * Adhere to established KPIs and SLAs, including a 24–48 hour response time for all inbound CP performance inquiries and ticket outreach. * Manage a high-volume caseload, averaging approximately (90+ tickets closed per week, 130+ ticket comments/week) with thorough and compliant documentation.   * Conduct consistent proactive outreach, averaging 45+ outbound calls per week, with an average talk time of approximately 7–8 minutes per call. * Maintain operational efficiency with an average case resolution time of approximately 6 days and an overdue ticket rate of less than 15%. * Balance productivity expectations with quality, ensuring performance decisions are timely, fair, and aligned with Honor policies. Proactive Performance Monitoring & Early Intervention * Proactively review individual CP performance history to identify repeat behaviors, emerging trends, and early risk signals. * Determine when early intervention is appropriate to prevent escalation or further client impact. * Surface trends, insights, and risks to relevant partners and leaders with clear recommendations. CPRM Partnership & Enablement * Partner closely with Care Pro Relationship Managers to reinforce consistent performance feedback and escalation standards. * Partner with CPRMs on identifying trending performance concerns and applying performance management frameworks effectively. * Lead targeted calibration or training sessions to improve consistency and confidence in performance-related conversations. Risk Awareness & Compliance * Identify potential employment risks, protected issues, or systemic concerns and escalate appropriately. * Maintain and apply base level knowledge of relevant employment protections and regulations regarding termination and employment status changes. * Successfully balance CP experience, client outcomes, Honor policy, and employment risk considerations when making performance decisions. ABOUT YOU: To succeed in the role, you’ll need: * 5–7 years of professional experience * 2+ years of experience managing performance, employee relations and/or HR operations in a high-volume distributed workforce. * Strong judgment and decision-making skills, including comfort navigating ambiguity and complex performance scenarios * Exceptional communication skills, with the ability to deliver difficult feedback clearly and compassionately * Strong cross-functional collaboration skills and the ability to influence without authority * High attention to detail and strong investigative and documentation skills * Comfort analyzing performance data, identifying trends, and translating insights into action * Strong sense of ownership and accountability for outcomes * Commitment to supporting Care Professionals while prioritizing safe, high-quality client care * Ability to thrive in a fast-paced environment with competing priorities   Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $75,600—$84,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook.   ✨ THE ROLE This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage of the customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location: - Stratford (E.London) - 4 days onsite & 1 WFH   🙋‍♀️ WHAT YOU’LL BE RESPONSIBLE FOR Customer Onboarding & Adoption * Own onboarding for new customers from initial activation through to successful adoption * Lead consultative onboarding calls via video and phone, focused on customer outcomes rather than simple product walkthroughs * Drive early engagement and ensure customers are actively using the platform * Demonstrate measurable ROI within the first 90 days through improved workflows, adoption, and customer outcomes * Act as the primary point of contact during the early customer lifecycle * Tailor onboarding approaches based on customer needs while balancing efficiency and personalisation   Product Launch & Growth * Drive the successful rollout and scaling of new flagship products * Drive upsell opportunities across existing customers and contribute to wider growth targets * Identify and manage early adopter customers to ensure strong activation and retention * Troubleshoot customer issues in real-time to create a smooth and successful launch experience   Product Operations & Process Building * Build and refine onboarding, support, and operational processes from scratch * Use AI tools and automation to improve onboarding, tracking, and internal workflows * Create scalable playbooks and documentation for future product rollouts * Track customer usage, feature adoption, and rollout performance   Customer Insights & Cross-Functional Collaboration * Gather structured and unstructured customer feedback * Translate customer insights into actionable product and operational improvements * Work closely with Product, Engineering, Sales, and Account Management teams to improve customer experience and drive adoption * Identify recurring issues, feature gaps, and opportunities for optimisation   🎯 WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 3 MONTHS * Upsell target delivered on time, with strong activation among early adopters * A clear, repeatable onboarding playbook that did not exist before you joined * Product and engineering trust you as the voice of the customer * Retention and usage metrics are being tracked and showing early positive signals   By Month 1: Get up to speed, start onboarding * Understand the product, the customer base, and where the biggest opportunities are * Map existing customers by upsell readiness and product fit * Shadow customer calls and get hands-on with all internal tools * Kick off first upsell conversations and launch initial onboardings * Identify and implement 3 quick wins to improve the onboarding experience   By Month 2: Full upsell sprint - scale outreach and drive activation * Refine the upsell pitch based on what is working; cut what is not * Scale outreach using AI tooling to automate follow-ups and personalise at volume * Run structured feedback sessions and write first batch of product improvement tickets   By Month 3: Target hit - now build for what's next * Hit the target and make sure customers are using the product to its full potential * Audit the full customer journey and formalise onboarding and support processes * Set up dashboards and tracking for adoption, usage, and churn signals * Design a post-onboarding check-in cadence to maintain engagement * Deliver a retrospective: what worked, what did not, and what comes next   👋 ABOUT YOU * 1+ years experience in a customer-facing, operational, commercial, or startup environment * Excellent communication skills with confidence running calls and building rapport quickly * Commercially minded with the ability to connect product usage to customer value and outcomes * Highly organised and comfortable managing multiple customers and priorities simultaneously * Energised by fast-paced environments and excited by solving problems * Proactive, adaptable, and willing to operate as a generalist where needed * Interested in AI, operational efficiency, and helping build scalable systems * Ambitious and motivated to grow quickly within Customer Success, Operations, or Growth * Passionate about improving healthcare through technology 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The Role Legora's TA function is entering its next chapter. In Europe that means new offices in Madrid, Paris, and Milan opening now, with more markets to follow. Hiring the sales and GTM talent to build those teams, across multiple languages, cultures, and talent pools simultaneously, is one of the most complex recruiting challenges in the business right now. Based in Stockholm or London, you'll lead GTM recruiting across Europe, managing a team of GTM Talent Partners and working closely with the European revenue leadership as Legora builds out its continental presence. You'll report to the Director of GTM Recruiting and be accountable for the quality, pace, and consistency of sales and GTM hiring across the region. The revenue leaders you'll partner with are collaborative, humble, and genuinely invested in recruiting. They show up, they prioritise it, and they make the process work. What You'll Do * Lead and develop a team of GTM Talent Partners in Europe, setting the standard for how European sales and GTM hiring gets done and building the capacity to keep pace with a market expansion that is accelerating. * Own the relationship with European GTM leadership as a genuine hiring partner, contributing to role scoping, success profiles, and hiring strategy across multiple markets rather than waiting to be handed a brief. * Build and maintain proactive talent pipelines across European GTM roles, staying ahead of demand as Legora enters new markets and scales existing ones simultaneously. Stockholm, London, Madrid, Paris, Munich and Milan are all active or imminent. * Run structured, data-informed hiring processes that maintain a consistently high bar across pace and quality, giving revenue leaders a clear picture of where searches stand across every market. * Hold the standard for candidate experience across your team, from first conversation through to offer, making sure every interaction reflects the quality of the product and the people behind it. * Partner closely with the Director of GTM Recruiting and the broader TA team on language requirements, market-specific sourcing strategies, and process consistency as the European footprint grows. What You Bring You've managed GTM recruiting across multiple European markets at a company where the sales bar was high and the expansion plan kept changing. You understand how hiring norms, candidate expectations, and talent density differ across the Nordics, DACH, and Southern Europe, and you build your approach accordingly. We're looking for: * Meaningful experience managing GTM or sales recruiters at a high-growth, VC-backed company. You've led a team, developed individual contributors, and been accountable for outcomes rather than just activity. * A genuine understanding of the European GTM talent landscape across multiple markets. You know what strong looks like for a sales hire in Stockholm, Madrid, Munich, Milan and Paris, and you hold the same bar across all of them. * The depth to hold credible conversations with revenue leaders about what strong looks like at each level. You understand the difference between a good CV and a good GTM hire, and you don't lower the bar when searches get difficult in new markets. * Experience hiring across several European markets, ideally including some combination of the Nordics, DACH, and Southern Europe. Language skills beyond English are a strong plus. * A structured, data-driven approach to running searches. You track the right things, use pipeline data to make decisions, and keep hiring managers informed without being chased. * A hiring bar that doesn't move under pressure. When searches get hard in a new market, you change the approach, not the standard. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.