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På Läkemedelsverket gör vi skillnad tillsammans. I livet och för livet. Vi jobbar för människors och djurs hälsa, för ett bättre Sverige idag och i framtiden. Vill du använda din kompetens inom kvalitetssäkring av läkemedelstillverkning eller partihandel med läkemedel, har ett öppet, objektivt förhållningsätt och ett genuint intresse för inspektioner? Har du goda kunskaper om GMP eller GDP? Sök jobb hos oss! Vår verksamhet Enheten för inspektion av industri och sjukvård ansvarar för tillsyn av kliniska prövningar, tillverkning, distribution och system för säkerhetsövervakning av läkemedel. Tillsynen omfattar aktörer inom industri och sjukvård och bedrivs huvudsakligen via fältinspektioner både nationellt och internationellt. Vi deltar även aktivt i utformning av regelverk och riktlinjer inom respektive område. För närvarande arbetar drygt 40 personer på enheten indelade i fem grupper: inspektion GMP/GDP 1 och 2, inspektion GVP/GCP, inspektion sjukvårdsnära tillverkning samt inspektion kansli. Vi söker nu nya kollegor till grupperna inspektion GMP/GDP 1 och 2. Dina arbetsuppgifter Arbetet som inspektör består till stor del av fältinspektioner av läkemedels- och substanstillverkning, import respektive partihandel. Som ny inspektör får du en gedigen introduktion till inspektionsarbetet anpassad efter tidigare erfarenhet och efter certifiering kommer du att delta i och leda inspektioner. Med mer erfarenhet från inspektioner kommer nationella inspektioner att varvas med internationella inspektionsuppdrag för bland annat EMA (European Medicines Agency). Som inspektör kommer du att ingå i olika arbetsgrupper och samarbeta med andra verksamheter inom Läkemedelsverket och förväntas bidra i hantering av olika ärenden samt till samsyn och harmonisering vad gäller regelverk och inspektionsverksamhet. I arbetsuppgifterna ingår även att informera om regelverk i olika sammanhang samt hantera inkommande frågeställningar ifrån företag, andra myndigheter eller allmänheten. Baserat på tidigare erfarenheter finns olika vägar att utvecklas framåt i en expertroll hos oss. Det finns goda möjligheter att vidareutvecklas i rollen med till exempel deltagande i nationella och internationella arbetsgrupper. Din bakgrund Vi söker dig som har en naturvetenskaplig universitets- eller högskoleexamen och mångårig, gedigen yrkeserfarenhet från kvalitetssäkring av läkemedelstillverkning eller partihandel med läkemedel. Du har goda aktuella kunskaper om GMP och GDP och vi ser gärna att du har god insikt i regelverk gällande kvalitet och godkännande av läkemedel. Du bör till stor del uppfylla de formella kraven för sakkunnig person (QP) enligt HSLF-FS 2021:102. Det är meriterande om du har erfarenhet från kommersiell läkemedelstillverkning, inspektioner/auditering eller om du har arbetat som sakkunnig person (QP eller RP). Det är även meriterande om du har djupare kunskaper inom tillverkning av aktiva substanser, sterila eller biologiska läkemedel. Det dagliga arbetet ställer krav på mycket god förmåga att kommunicera i tal och skrift på såväl svenska som engelska. Körkort är ett krav i och med att arbetet medför regelbundna resor. Dina personliga egenskaper Du har hög integritet och god analytisk förmåga. Arbetet som inspektör kräver god kommunikations- och samarbetsförmåga samt ett strukturerat arbetssätt från planering till genomförande och rapportering av inspektioner. Du behöver kunna granska och utvärdera uppgifter från olika system, prioritera och självständigt fatta beslut även under tidspress vid fältinspektioner. Du har ett nyfiket förhållningssätt och är öppen för att ta in ny information. Du är tydlig i din kommunikation med andra såväl internt som externt samt värnar om ett gott bemötande. Vi lägger stor vikt vid personlig lämplighet. Bra att veta Sista ansökningsdag: 2026-09-04 Anställningsform: Tillsvidare Tillträde: Enligt överenskommelse Enhet: Inspektion av industri och sjukvård Diarienummer: 2.4.1-2026-051207 Vi tillämpar 6 månaders provanställning. Vi värdesätter mångfald och välkomnar sökande med olika bakgrund. På Läkemedelsverket får du goda förutsättningar för balans i livet. Vi erbjuder dig bland annat flextid, förmånliga semestervillkor, friskvårdsbidrag samt friskvård på arbetstid. I den mån arbetsuppgifterna tillåter finns det möjlighet att delvis arbeta på distans efter överenskommelse med chef. Läs mer om de förmåner du får hos oss här: https://www.lakemedelsverket.se/sv/om-lakemedelsverket/jobba-pa-lakemedelsverket/formaner-hos-oss Läkemedelsverket är beredskapsmyndighet, vilket innebär att vi genomför vissa bakgrundskontroller i samband med rekryteringar. Du kommer vid en eventuell intervju att behöva styrka din identitet samt uppvisa examensbevis och relevanta intyg. All tillsvidareanställd personal vid Läkemedelsverket är krigsplacerad inom myndigheten. Kontakt Du är välkommen att kontakta gruppcheferna Marianne Weisner eller Jenny Bjurström. Du kan även kontakta de fackliga företrädarna Jonas Walldén, Saco och Pia Wictor, ST. Vi finns alla på telefon 018-17 46 00 eller nås genom e-post fornamn.efternamn@lakemedelsverket.se. Mer om Läkemedelsverket Du tänker kanske inte så ofta på Läkemedelsverket, men vi kan lova att du möter oss i din vardag. Resultatet av det vi gör märks på apotek, sjukhus, hos veterinären och i ditt badrumsskåp. Vi ser nämligen till att du och alla andra i Sverige får tillgång till säkra och effektiva läkemedel och medicintekniska produkter, allt från plåster och graviditetstester till rollatorer och appar. Det gör vi genom att godkänna och ge tillstånd, övervaka och kontrollera och genom att informera och ge råd. Vi som arbetar på Läkemedelsverket är stolta över vårt viktiga samhällsuppdrag: att bidra till den svenska folk- och djurhälsan. Läs mer om vårt uppdrag och vad det innebär att arbeta på Läkemedelsverket här: https://www.lakemedelsverket.se/sv/om-lakemedelsverket/jobba-pa-lakemedelsverket Välkommen med din ansökan! Denna rekrytering sker helt genom Läkemedelsverkets försorg. Vi undanber oss därför telefonsamtal från rekryteringsföretag och annonsförsäljare.
Nu finns möjlighet att ta sig an ett spännande uppdrag inom dataskydd och GDPR i en komplex och reglerad verksamhet. Uppdraget passar dig som trivs i en rådgivande roll och vill arbeta nära verksamheten i juridiska frågor med hög aktualitet. Om uppdraget I detta uppdrag arbetar du som juridisk expert inom dataskydd och GDPR i en offentlig verksamhet. Rollen är både operativ och rådgivande och innebär nära samarbete med verksamhet, jurister och andra specialister. Du bidrar med din kompetens i frågor som rör personuppgiftshantering, riskbedömningar och regelefterlevnad. Exempel på arbetsuppgifter Arbeta med dataskyddsfrågor i enlighet med GDPR Genomföra konsekvensbedömningar (DPIA) Ge juridisk rådgivning till verksamheten i dataskyddsrelaterade frågor Stödja och vägleda i tolkning och tillämpning av dataskyddsregelverket Samverka med olika funktioner inom organisationen Vem är du? Du är jurist med gedigen erfarenhet av dataskydd och är van att arbeta självständigt i uppdrag där kvalitet och noggrannhet är avgörande. Du kommunicerar obehindrat på svenska och har lätt för att samarbeta med olika roller och funktioner. Vi ser att du har: Svensk juristexamen från universitet eller högskola Utbildning eller kurs inom GDPR Minst 3 års erfarenhet av arbete med dataskydd i enlighet med GDPR Erfarenhet av att genomföra konsekvensbedömningar (DPIA) på uppdrag av offentlig verksamhet (stat, region eller kommun) Mycket god förmåga att uttrycka dig på svenska i tal och skrift Som person är du kommunikativ, ansvarstagande och har god samarbetsförmåga. Du har även en god social förmåga och trivs i en rådgivande roll. Bra att veta Omfattning: 50–100 % Uppdragslängd: Cirka 6–12 månader Start: Hösten 2026, preliminärt september Placering: Stockholm eller Malmö Ansökan Ansök genom att klicka på ”Ansök nu”, ladda upp ditt CV och svara på några frågor. Vi vill inte ha något personligt brev. Urval och intervjuer sker löpande, så vänta inte med din ansökan. På grund av GDPR kan vi inte ta emot ansökningar via e‑post. För frågor om uppdraget är du varmt välkommen att kontakta ansvarig konsultchef Evelina Thimper på evelina.thimper@jurek.se eller Malin Dunér på malin.duner@jurek.se Jurek är en specialiserad partner inom rekrytering och konsultuthyrning som hjälper företag att hitta rätt kompetens inom Finance, Legal & Compliance, Banking & Insurance, HR och Business support. Vårt erfarna team kombinerar branschkunskap med ett starkt nätverk för att skapa träffsäkra och hållbara matchningar. Vi arbetar långsiktigt, personligt och med hög kvalitet, för att skapa bästa möjliga upplevelse för både kunder och kandidater.
Vill du arbeta nära verksamheten och bidra till ett effektivt och strukturerat dataskyddsarbete? Nu söker vi en noggrann och lösningsorienterad Koordinator inom Dataskydd för ett spännande konsultuppdrag i Stockholm. Du blir en viktig del i att stärka och effektivisera arbetet inom privacyområdet. 🚀 Om uppdraget I rollen kommer du att stötta ett Privacy Office med operativa och administrativa uppgifter kopplade till dataskydd. Du arbetar strukturerat med processer, dokumentation och ärendehantering, samtidigt som du bidrar till hög kvalitet och effektivitet i det dagliga arbetet. Dina arbetsuppgifter Du kommer bland annat att: Avlasta Privacy Office i tidskrävande arbete kopplat till registrerades rättigheter och personuppgiftsincidenter. Säkerställa ordning, kvalitet och effektivitet i processer kring registrerades rättigheter, incidenter och behandlingsregister. Bidra till ett snabbare och mer kostnadseffektivt arbetssätt inom privacyfunktionen. Hantera inkommande frågor från registrerade. Dokumentera och förankra mallar, rutiner och processer. Kravprofil Eftergymnasial juridisk utbildning, exempelvis inom juridik eller rättsvetenskap, alternativt pågående eller avslutade juriststudier utan full examen samt 1–3 års relevant arbetslivserfarenhet. Mycket god administrativ och organisatorisk förmåga. Hög noggrannhet och stark integritet. Hög allmänteknisk kompetens. God vana av Excel och PowerPoint. Erfarenhet av ärendehanteringssystem såsom ServiceNow. Erfarenhet av generella AI-verktyg. Mycket goda kunskaper i svenska, i tal och skrift. Om uppdraget Omfattning: 60 %. Period: 1 juni 2026 – 30 november 2026. Plats: Stockholm, arbete sker på plats. Övrig information Detta är ett konsultuppdrag där du får möjlighet att arbeta i en professionell och utvecklande miljö med fokus på dataskydd och regelefterlevnad. 🌟 Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.
1 plats(er). ARBETSUPPGIFTER Som informationssäkerhetssamordnare har du en central och strategisk roll i kommunen. Du samordnar och utvecklar arbetet med informationssäkerhet på övergripande nivå och säkerställer att kommunen uppfyller gällande lagar, krav och riktlinjer. Uppdraget omfattar även att stödja kommunens bolag i informationssäkerhetsfrågor så att även dessa verksamheter bedriver ett säkert och strukturerat informationssäkerhetsarbete. Du arbetar nära IT- och Digitalisering, Säkerhetschef, dataskyddsombud och chefer samt stöttar organisationen i frågor som rör risker, klassning av information, styrning och rutiner. Rollen innebär både operativt och strategiskt arbete. Exempel på arbetsuppgifter • Driva och vidareutveckla kommunens arbete med informationssäkerhet enligt etablerade ramverk (t.ex. ISO 27000-serien) • Samordna riskanalyser, informationsklassning och kontinuitetsarbete • Ta fram, förvalta och följa upp styrande dokument såsom policyer, riktlinjer och rutiner • Stödja chefer och verksamheter inklusive kommunala bolag i att omsätta krav i praktiken • Bidra i arbetet kring nya Cybersäkerhetslagen, GDPR och annan relevant lagstiftning • Medverka i hantering och uppföljning av incidenter • Genomföra utbildnings- och informationsinsatser i organisationen • Följa upp och rapportera status till ledning och nämnder KVALIFIKATIONER Vi söker dig som har: • Eftergymnasial utbildning inom exempelvis informationssäkerhet, IT, juridik, samhällsvetenskap eller annan relevant inriktning eller motsvarande erfarenhet • Erfarenhet av arbete med informationssäkerhet, riskhantering eller närliggande områden • God förståelse för styrning, ledningssystem och verksamhetsutveckling • God förmåga att uttrycka dig i tal och skrift på svenska Det är meriterande om du har: • Erfarenhet från offentlig sektor och samarbete med andra myndigheter • Kunskap om ISO 27001/LIS • Kunskap/erfarenhet av relevanta lagar/förordningar såsom t ex GDPR, NIS2 etc. • Kännedom/erfarenhet av säkerhetsskyddsfrågor, signalskydd eller brottsförebyggande insatser • Erfarenhet av förändrings- och utbildningsarbete Vi tror att du • är strukturerad och analytisk • har lätt för att samarbeta och skapa förtroende • trivs i en rådgivande och stödjande roll • kan balansera krav, verksamhetsnytta och säkerhet Stor vikt läggs vid personlig lämplighet. Löneform: Månadslön. Anställningsform: Tillsvidareanställning. Varaktighet: Tillsvidare, tillträde: 2026-12-01 Eller enligt ök. Arbetstid: Dagtid. Hos oss får du • ett meningsfullt och samhällsviktigt uppdrag • möjlighet att påverka och utveckla kommunens säkerhetsarbete • engagerade kollegor i en utvecklingsinriktad organisation • goda möjligheter till kompetensutveckling Degerfors kommun använder sig av Offentliga jobb. Ansökningar som kommer via mail kommer inte vara med i urvalsprocessen. Vi undanbeder oss vänligen men bestämt kontakt med bemannings- och rekryteringsföretag samt annonsförsäljare för den här tjänsten.
Professional Galaxy är ett IT- och teknikkonsultbolag som tillhandahåller högspecialiserad kompetens inom IT, mjukvaruutveckling, SAP, inköp, elektronik och mekanisk konstruktion. Vi samarbetar med erfarna seniora experter och levererar strategiskt värdeskapande kompetens till några av Sveriges mest komplexa och analytiskt krävande projekt. Vårt fokus ligger alltid på hög kvalitet, professionalism och tydliga, mätbara resultat. Vi söker nu en Informationssäkerhetsspecialist hos vår kund. Om uppdraget · Vidareutveckla, implementera och förvalta ISMS (ISO/IEC 27001) Genomföra riskanalyser, DPIA:er och andra konsekvensbedömningar Stödja verksamheten i frågor kopplade till GDPR och dataskydd Ta fram och uppdatera policys, riktlinjer och styrande dokument Säkerställa efterlevnad i projekt och förändringsinitiativ Planera och genomföra interna kontroller samt revisioner Hantera och utreda säkerhetsincidenter, inklusive personuppgiftsincidenter Bidra till ökad säkerhets- och integritetsmedvetenhet i organisationen Kravprofil Minst cirka 5 års erfarenhet inom informationssäkerhet, GRC eller dataskydd Dokumenterad erfarenhet av:GRC (Governance, Risk & Compliance) Praktiskt GDPR-arbete Riskhantering och intern styrning ISMS och ISO 27001 Erfarenhet av arbete i reglerad eller säkerhetskänslig verksamhet Förmåga att omsätta regelverk till praktiska arbetssätt Meriterande kompetenser Erfarenhet av DPIA, incidenthantering och registerförteckningar Internrevision och efterlevnadsuppföljning Leverantörssäkerhet och tredjepartsriskhantering Kunskap om regelverk såsom:NIS2 ISO 27001 CMMC Cyber Essentials Erfarenhet av säkerhetsarbete kopplat till exportkontrollerad information Personliga egenskaper Strukturerad och van att arbeta med styrning och regelverk Analytisk med förmåga att bryta ner komplexa krav Kommunikativ och pedagogisk i dialog med olika intressenter Självständig i leverans, men fungerar väl i samarbete Uppdragsperiod: 2026-06-01 till 2026-12-31 Är du rätt person för uppdraget, eller vill du rekommendera en stark kandidat? Tveka inte att kontakta oss. Ansök gärna redan idag, urval och intervjuer sker löpande Ansök genom att bifoga ditt CV (vi vill inte ha något personligt brev) och besvara urvalsfrågorna. Frågorna utgår från kravprofilen för den här rekryteringen och dina svar ligger till grund för det urval som sker i processen. Att besvara frågorna är en förutsättning för att din ansökan ska anses komplett. Vänligen notera att krav och eventuella meriter ska vara uppfyllda vid ansökningstillfället.
Bygg framtidens teknik med Professional Galaxy AB Professional Galaxy är ett IT- och teknikkonsultbolag som tillhandahåller högspecialiserad kompetens inom IT, mjukvaruutveckling, SAP, inköp, elektronik och mekanisk konstruktion. Vi samarbetar med erfarna seniora experter och levererar strategiskt värdeskapande kompetens till några av Sveriges mest komplexa och analytiskt krävande projekt. Vårt fokus ligger alltid på hög kvalitet, professionalism och tydliga, mätbara resultat. Vi söker en Microsoft Purview specialist Sammanfattning Roll: Microsoft Purview specialist Kompetensnivå: 3 Period: 2026-05-27 – 2027-06-31 Omfattning: Högst cirka 600 timmar Placeringsort: Stockholm Distans: Möjlighet till distansarbete enligt överenskommelse Säkerhetsklassat uppdrag: Nej Krav på svenska: Ja Antal konsulter: 1 Referenskrav: Minst ett (1) genomfört uppdrag där känslighetsetiketter i Microsoft Purview har införts eller vidareutvecklats i en organisation Intervju: Eventuell intervju vecka 19 Sista anbudsdag: 2026-04-29 Svar önskas: 2026-04-27 Konsulten ska ha: Minst tre (3) års erfarenhet av arbete med design, konfiguration, uppsättning och förvaltning av känslighetsetiketter i Microsoft 365-miljöer (Word, Excel, PowerPoint, Outlook och PDF). Specialist inom Microsoft Purview Information Protection. Praktisk erfarenhet av containeretiketter för Teams och SharePoint, inklusive påverkan på samarbetsytor, åtkomst, delning och livscykel. Självständigt kunna genomföra teknisk konfiguration, felsökning och vidareutveckling i Microsoft 365-miljö. Praktisk erfarenhet av minst ett (1) genomfört uppdrag där känslighetsetiketter i Microsoft Purview har införts eller vidareutvecklats i en organisation. Meriterande kompetens: Erfarenhet av att koppla känslighetsetiketter till handlingstyper, processer och informationshanteringsplaner. Erfarenhet av informationsklassning, informationssäkerhet eller informationsstyrning i offentlig verksamhet. Erfarenhet av kryptering, extern delning, licensförutsättningar och tekniska begränsningar kopplade till känslighetsetiketter i Microsoft 365. Erfarenhet av att kombinera arkitekturell rådgivning med framtagande av riktlinjer, utbildningsmaterial eller användarstöd kopplat till informationsskydd. Erfarenhet av arbete i miljöer där GDPR samt informationssäkerhetskrav beaktas vid konfiguration och rådgivning. Erfarenhet av strukturerad och spårbar teknisk förvaltning av konfigurationer för känslighetsetiketter i Microsoft Purview, med fokus på långsiktig hållbarhet och förvaltningsbarhet. Ansökan Är du rätt person för uppdraget, eller vill du rekommendera en stark kandidat? Tveka inte att ansöka redan idag urval och intervjuer sker löpande. Ansök genom att bifoga ditt CV (vi vill inte ha något personligt brev) och besvara urvalsfrågorna. Frågorna utgår från kravprofilen och dina svar ligger till grund för urvalet. Att besvara frågorna är en förutsättning för att ansökan ska anses komplett. Vänligen notera att alla krav och meriter ska vara uppfyllda vid ansökningstillfället. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Who are Benifex? 💚💜 We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀 Why should you apply? 🌟 Play a key role in a highly skilled global legal team, with a strong focus on impactful commercial agreements. Work closely with the business across multiple areas, gaining broad exposure to commercial, tech, and data protection matters. Take on meaningful responsibility from day one, combining autonomy with the support of experienced colleagues. Grow your career in a dynamic in-house role with real influence. Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025 Work for a profitable, fast-growing market leader in the online reward and employee benefits space. Great benefits: ⚖️ Guaranteed work-life balance with a hybrid working model 🧠 ITP1 pension ❤️ Lifeplan - a leading financial advisory service that offers personalized advice for maximizing your pension savings 📝 Collective agreement 💸 Access to our comprehensive benefits portal. 🤸 Generous wellness allowance ✈️ 30 vacation days / year 💰 Referral bonuses 🌟 Enhanced parental pay 🙂 Volunteer Days – two paid days annually to give back to the community. Role Overview 🚀 As a Legal Counsel, you will become a key member of our Nordic legal team, working across a broad range of commercial, tech, and data protection matters. A core part of the role is drafting, reviewing, and negotiating commercial agreements — and you should genuinely enjoy the hands-on aspect of this work. You will partner with internal stakeholders across the business, taking responsibility for managing multiple matters while knowing when to escalate and seek support. The role offers strong ownership, meaningful impact, and the chance to develop into a highly trusted in-house advisor. The position can be based in either our Gothenburg or Stockholm office and reports to the Lead Counsel Nordics. Responsibilities 🤘 Draft, review, and negotiate commercial agreements, including SaaS, supplier, customer, and public procurement contracts. Identify legal risks within agreements and propose clear, business-focused solutions. Provide guidance on data protection and GDPR related matters. Support IT and tech-related legal questions, including compliance and contract assessments. Deliver pragmatic legal advice to internal stakeholders across Sweden and the Nordics. Contribute to the development and improvement of legal processes, templates, and internal knowledge. Manage several parallel matters, working both independently and collaboratively with senior colleagues. What are we looking for? 🔎 2–3 years of experience as an associate at a reputable business law firm or as in-house counsel Proven experience working with commercial agreements for at least 2–3 years - and a genuine interest in contract law and related negotiations. Strong legal analytical skills and the ability to prioritise effectively. A proactive, structured, and self-driven mindset with high ownership. Confident and clear communication skills when advising the business. A collaborative, humble approach and a strong sense of responsibility. Master of Laws (LL.M.) from a Swedish university. Fluency in Swedish and English, spoken and written. Bonus points for: Previous in-house experience working with commercial contracts. Exposure to GDPR or data processing agreements. Experience with IT or tech-related legal matters. Our interview process ✌ Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible. 📞 Initial call with the Talent team. 🧪 Online tests in numeracy and logical reasoning. ⏳ Interview with the hiring manager. 🤩 Final interview with a senior team member. We are looking forward to reading your application! Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you apply.
Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets * The above is based on a full-time contract and will be pro rata accordingly. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Job Title: Arrears Executive Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager. Salary: up to £29,000 and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
The Talent Partner supports the Head of Talent in delivering a fast, efficient, and scalable recruitment service across the UK and Europe. This role is responsible for managing end-to-end hiring for engineering, commissioning, and project-based roles while building strong talent pipelines to support rapid organisational growth. The Talent Partner will ensure all recruitment activity aligns with established processes, workforce planning needs, and compliance standards. Key Responsibilities Recruitment Delivery Manage the full recruitment lifecycle for permanent, fixed-term, and contract positions across engineering, commissioning, and project delivery teams. Take detailed role briefs from hiring managers and support the creation of accurate job descriptions and role scopes. Source candidates using a mix of job boards, LinkedIn, talent pools, referrals, and proactive headhunting. Screen candidates for technical skills, project experience, cultural fit, and right-to work compliance. Coordinate interviews, assessments, and feedback with hiring managers. Support salary benchmarking and offer preparation to ensure competitive and consistent packages. Talent Pipeline & Workforce Support Build and maintain active talent pipelines for key roles such as commissioning engineers, MEP engineers, QA/QC personnel, PMs, and site-based technicians. Maintain visibility of upcoming project staffing needs and ensure candidate pipelines align with resourcing forecasts provided by the Head of Talent. Support mobilisation activities for deployed personnel, ensuring documentation, compliance, and onboarding steps are met. Process, Systems & Compliance Use the Applicant Tracking System (ATS) to manage candidates, hiring workflows, and reporting accurately. Ensure all recruitment processes follow internal policies, including compliance checks, right-to-work verification, contractor documentation, and GDPR standards. Contribute to continuous improvement of recruitment processes, tools, and candidate experience. Stakeholder & Supplier Management Build strong relationships with hiring managers across Operations, Engineering, and Project Delivery functions. Provide regular updates on vacancies, pipeline status, and risks to delivery. Liaise with recruitment agencies when required, ensuring competitive rates and high-quality candidate submissions. Employer Brand & Market Engagement Help promote the company’s employer brand by ensuring consistent messaging and high-quality candidate interactions. Support social media hiring campaigns, job advert optimisation, and participation in industry events or networking activity. Stay updated on market trends, salary insights, and competitor hiring activity within the technical and data centre sectors. Skills, Experience & Qualifications Essential Experience recruiting in engineering, technical, construction, or data centre environments. Strong track record managing multiple vacancies in a fast-paced or scaling organisation. Ability to source and engage passive talent through proactive methods. Understanding of international hiring or experience recruiting across multiple European countries. Knowledge of right-to-work compliance, contractor documentation, and mobilisation requirements. Strong organisational skills with the ability to manage competing priorities. Excellent communication, stakeholder management, and interpersonal skills. Desirable Experience supporting data centre commissioning or critical infrastructure recruitment. Experience with ATS systems in a growing organisation. Familiarity with European labour markets and basic employment regulations. Personal Attributes Highly organised with strong attention to detail. Proactive, solution-oriented, and comfortable working with ambiguity. Collaborative team player with a commitment to delivering a positive candidate and manager experience. Confident communicator who can influence stakeholders at all levels. Able to balance speed of delivery with quality and compliance.
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support. They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment. Essential Functions: • Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives. • Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards. • Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations. • Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions. • Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting. Additional activities may include, but are not limited to: • IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track. • Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints. • SDLC Compliance – Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness. • Issue Resolution & Operational Support – Assist in the triage of issues / incidents that impact production systems or project timelines. Requirements: Education Bachelor’s degree or equivalent experience in computer science, information systems, engineering or related fields required Experience At least 5 years’ experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences; Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical); Knowledge of GxP compliance, validation practices and regulated system requirements; Experience with large-scale, global implementations; Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics Technical Skills Proficient in MS Office Suite. Working Conditions: Requires up to 10% domestic and international travel The anticipated salary for this position will be $121,000 to $156,800. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
Legal Counsel / Commercial Contracts / SaaS / Technology Law / Inhouse Location: Wallingford, Oxfordshire (1 day per week onsite, Mondays preferred) Permanent At Dexory, we are transforming the warehousing and logistics industry through data intelligence. As Legal Counsel at Dexory, you will join a small but commercially focused Legal team (General Counsel + Legal & Compliance Assistant) and take ownership of a broad range of legal and compliance work, with a focus on commercial contracting. You will be an integral part of the scaling journey, engage directly with customers and suppliers and represent the company in negotiations. This is a hands-on, generalist in-house role where no two days are the same. You will need to roll your sleeves up, exercise strong commercial judgement, and thrive on variety and pace. Key Responsibilities • Commercial Contracting: Draft, review and negotiate customer and supplier contracts, acting as the company’s lead negotiator in commercial discussions. • Supplier & Procurement Support: Work with Procurement, IT and the wider business to review supplier agreements, advise on terms, conduct risk assessments and secure all necessary approvals. • Compliance: Assist the General Counsel in ensuring that Dexory’s operations and activities comply with all relevant laws and regulations across our operating markets. • Programme Development: Develop, implement and support compliance programmes and training initiatives across the business. • Litigation Support: Support the General Counsel in managing any disputes, litigation or other legal proceedings involving the company. Required Qualifications • Qualified solicitor in England & Wales (via LPC or SQE route) with a minimum of 3–5 years PQE. • Mandatory experience in commercial contract management and negotiation. • Experience as an in-house legal practitioner, ideally within a technology or SaaS business. • Strong communication skills with the ability to give clear, practical advice and influence non-legal stakeholders. • Able to manage multiple priorities effectively under pressure in a fast-paced, high-growth environment. Nice to Have • Experience with data protection law (UK GDPR / GDPR) and intellectual property management. • Knowledge of UK employment law, including right-to-work checks and visa sponsorship processes. • Exposure to international employment law across multiple jurisdictions. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: • Performance: High standards, outstanding results • Impact: Big challenges, bigger results • Commitment: All in, every time • One team: One mission, shared success You will also receive: • Private healthcare via Bupa with 24/7 medical helpline • Life insurance • Income protection • Pension: 4+% employee with option to opt into salary exchange, 5% employer • Employee Assistance Programme — mental wellbeing, financial and legal advice/support • 25 holidays per year • Personal development budget • Employee wellness benefits • Flexible, hybrid working • Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Är du passionerad för data och vill vara med och säkra kvaliteten inom en av bankens viktigaste områden? Som Data Steward får du en central position där du ansvarar för datamodellering, styrning av kritiska dataelement och kvalitetskontroller. Tillsammans med olika intressenter bidrar du till att skapa en trygg och transparent datagrund som stödjer både affärsbeslut och tekniska processer. Starten är omgående, så skicka in din ansökan redan idag!våra standarder, vilket är avgörande för vår framgång och innovation. Om tjänsten Swedbank söker nu en Data Steward till Collateral-området inom Lending Data. I denna roll arbetar du för att skapa en stabil datagrund för deras lånetjänster, där du hanterar och säkerställer datakvalitet, klassificerar och styr kritiska dataelement, och bygger en förståelse för informationens flöde genom deras system. Du erbjuds En möjlighet att vara del av Swedbanks datadrivna resa, där du får arbeta i nära samarbete med datateam och intressenter inom hela banken för att bygga robusta och kvalitativa datalösningar En tillsvidareanställning med fast månadslön hos Academic Work. Arbetsuppgifter Utveckla och underhålla konceptuella datamodeller. Hantera teknisk och affärsmässig härledning (lineage) av data. Beskriva och klassificera kritiska dataelement. Identifiera viktiga dataelement och säkerställa att de uppfyller våra kvalitetskrav genom datakontroller och styrning. Arbeta nära olika intressenter och säkerställa effektiv datastyrning och kvalitet. Vi söker dig som Har en kandidatexamen inom exempelvis datavetenskap, business intelligence eller statistisk och matematik. Har erfarenhet av dataanalys. Grundläggande kunskap om datastyrning (data governance) Förmåga att kommunicera komplexa datarelaterade frågor Erfarenhet av att arbeta med databaser och datamodellering Är flytande i svenska och engelska, både i tal och skrift. Det är meriterande om du har Erfarenhet av att implementera datastyrningsramverk Kunskap om relevanta dataskyddsförordningar (t.ex. GDPR) Förmåga att arbeta med datavisuella verktyg Vår rekryteringsprocess Denna rekryteringsprocess hanteras av Academic Work och vår kunds önskemål är att alla frågor rörande tjänsten skickas till Academic Work. Vi tillämpar löpande urval och kommer plocka ner annonsen när tillräckligt många kandidater har nått slutskedet i rekryteringsprocessen. Vid ansökan efterfrågas ett CV. Personligt brev använder vi inte som urvalsmetod och behöver därför inte bifogas. Rekryteringsprocessen innehåller två urvalstest: ett personlighetstest och ett test i kognitiv förmåga. Testerna är ett verktyg för att kunna hitta den kandidat med högst potential för tjänsten samt främja jämlikhet, mångfald och en rättvis rekryteringsprocess.
PHM fortsätter sin tillväxtresa och stärker nu PHM Juridik med en erfaren bolagsjurist. Här får du en bred och kvalificerad roll i en internationell koncern i stark utveckling. Du får möjlighet att arbeta verksamhetsnära i ett engagerat juridikteam som värdesätter kvalitet, samarbete och hållbara arbetsvillkor. Om rollen Som bolagsjurist på PHM Juridik får du en central och ansvarsfull roll med fokus på den svenska verksamheten. Rollen omfattar arbete med både intern juridisk rådgivning till verksamheten och extern rådgivning gentemot kunder. Du arbetar nära affär och ledning och hanterar självständigt kvalificerade juridiska ärenden samtidigt som du samarbetar tätt med kollegor i teamet. Rollen har en tydlig tyngdpunkt inom: Kommersiella avtal, såsom fastighetsförvaltnings-, entreprenad- och leverantörsavtal; Hantering av tvister, inklusive förhandling, förlikningsdiskussioner och process; och GDPR och compliance-frågor, inklusive AML och visselblåsarsystem. Du ingår i ett team på totalt sex personer som sitter i Malmö och Göteborg och du rapporterar till VD för PHM Juridik. Placering för rollen är flexibel och PHM har kontor på flera orter i Sverige, inkluderande Malmö, Helsingborg, Halmstad, Göteborg, Växjö, Kalmar, Uppsala, Karlstad, Stockholm, Upplands Väsby, Västerås, Eskilstuna, Linköping, Norrköping samt Örnsköldsvik. Rollen erbjuder även goda möjligheter till hybridarbete. Vem är du? Vi söker dig som är en erfaren och trygg bolagsjurist som trivs i en självständig roll med stort ansvar. Du har en god förståelse för hur juridik och affär samverkar och är van att arbeta nära verksamheten med pragmatiska och genomförbara lösningar. Du har: Svensk juristexamen och minst cirka 8 års relevant erfarenhet Mycket god kompetens inom kommersiell avtalsrätt Erfarenhet av GDPR och arbete med compliance i någon form Viss processvana, exempelvis från allmän domstol, förvaltningsdomstol eller hyresnämnd Det är meriterande, men inte ett krav, om du har erfarenhet av entreprenadrätt eller entreprenadtvister. Som person är du ansvarstagande, strukturerad och kvalitetsmedveten. Du har förmåga att driva ärenden självständigt från start till mål samtidigt som du är kommunikativ och samarbetsinriktad. Du trivs i en miljö där förutsättningar och rutiner delvis formas över tid och där din kompetens verkligen gör skillnad. Vad erbjuder vi dig? PHM Juridik erbjuder dig ett långsiktigt uppdrag i ett bolag som satsar på sina medarbetare och värdesätter hållbara arbetsvillkor. Du erbjuds bland annat: En kvalificerad och varierad roll med stor påverkan Ett kunnigt och samarbetsorienterat juridikteam med stark teamkänsla Goda möjligheter till hybridarbete och stor flexibilitet i vardagen Rimlig arbetsbelastning och respekt för balans mellan arbete och privatliv Här finns utrymme för fortsatt utveckling och möjlighet att bredda och fördjupa din juridiska kompetens i takt med koncernens tillväxt. Om verksamheten PHM Group är en internationell koncern med stark närvaro inom fastighetsförvaltning och relaterade tjänster. PHM i Sverige finns representerat på ett flertal orter runt om i landet och fortsätter att växa genom både organisk tillväxt och strategiska förvärv. PHM Juridik blev till 1 november 2023, då vi flyttade ut i ett eget bolag som är ett systerbolag till alla fastighetsförvaltningsbolag som ingår i PHM Gruppen i Sverige. Vi var tidigare kända som Bredablicks juristavdelning. PHM Juridik fungerar som juridisk partner till verksamheten, med både internjuridiska uppdrag och extern rådgivning. Vi erbjuder fastighetsägare juridiska konsulttjänster inom det mesta av juridisk natur som en fastighetsägare kan behöva hjälp med. Ansökan I denna rekryteringsprocess samarbetar PHM Juridik med Jurek Recruitment & Consulting. Varmt välkommen med din ansökan via vår hemsida: www.jurek.se. Observera att vi inte tar emot ansökningar via e-mail mot bakgrund av GDPR. För frågor om tjänsten får du gärna kontakta ansvarig rekryteringskonsult Linn Marthinussen på 076‑002 69 41 eller linn.marthinussen@jurek.se.
Om din roll Som Information Security, Compliance & Risk Specialist arbetar du strukturerat och verksamhetsnära med att omsätta krav inom informationssäkerhet, regelefterlevnad och riskhantering till praktiskt värde. Du bidrar till att säkerställa efterlevnad av regelverk och är en viktig del i arbetet med att identifiera, förebygga och följa upp risker i en komplex omnichannel-verksamhet. Du samarbetar tätt med funktioner inom verksamheten och externa aktörer och verkar i gränslandet mellan teknik, regelverk och affär i frågor som rör dataskydd, compliance och risk. Rollen kombinerar operativt arbete med analys, uppföljning och utveckling av arbetssätt inom säkerhet och compliance. Exempel på arbetsuppgifter: Stödja och vidareutveckla Åhléns arbete inom informationssäkerhet, compliance och risk Säkerställa efterlevnad av lagar, regelverk och interna policys som berör GDPR och PCI DSS Genomföra och följa upp riskbedömningar kopplade till informationssäkerhet, betalflöden, system och leverantörer Delta i arbete kring bedrägeririsker (fraud), incidenthantering och uppföljning av förbättringsåtgärder Analys och följa upp säkerhetsincidenter, avvikelser och identifierade förbättringsåtgärder Bidra till framtagning och uppdatering av styrande dokument, riktlinjer och utbildningsmaterial Delta i bedömning av säkerhets-, risk- och compliancekrav vid upphandling, onboarding och uppföljning av externa leverantörer. Omvärldsbevaka relevanta förändringar inom regelverk och praxis avseende informationssäkerhet, dataskydd och betalningar, samt bidra med analyser och rekommendationer kring nödvändiga åtgärder. Vi erbjuder dig: Åhléns är ett välkänt retailbolag med över 120 års historia och en tydlig ambition att fortsätta utvecklas genom digitalisering, innovation och hållbara arbetssätt. Hos oss får du arbeta i en affärsnära roll där säkerhet, risk och compliance är en självklar del av vår tillväxtresa. Du blir en del av ett engagerat team och får möjlighet att påverka, samarbeta tvärfunktionellt och utveckla arbetssätt i en organisation med högt tempo och stort kundfokus. Till oss tar du med dig: Några års erfarenhet av arbete inom informationssäkerhet, IT-risk eller compliance God kunskap om GDPR och dataskydd Erfarenhet av eller god förståelse för PCI DSS och betalrelaterade säkerhetskrav Erfarenhet av riskanalyser och uppföljning av säkerhets- och complianceåtgärder Meriterande: erfarenhet från retail, e-handel eller betalningsintensiv verksamhet samt kännedom om standarder som ISO/IEC 27001. För att lyckas i rollen krävs att du är strukturerad, analytisk och lösningsorienterad, med god kommunikativ förmåga och ett affärsmedvetet förhållningssätt. Du trivs med att arbeta självständigt och tvärfunktionellt i en föränderlig miljö. Om rekryteringen Tjänsten är en tillsvidareanställning på heltid. Du är placerad på vårt huvudkontor på Dalagatan 100 och vi ser gärna att du kan börja hos oss så snart som möjligt. Urval och intervjuer kan komma att ske löpande och tjänsten kan tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag! Som Information Security, Compliance & Risk Specialist på Åhléns blir du en del av ett passionerat team som drivs av affärsmannaskap och entreprenörskap. Vi ger dig förtroende och möjligheten att växa i en utvecklande miljö. Med det hälsar vi dig varmt välkommen till Åhléns!
About Louma Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting. Join our passionate and dedicated team and help shape a world-class country hotel experience. Role Overview As Night Duty Manager at Louma, you will take responsibility for the safe, smooth and professional operation of the estate during evening and overnight hours. Acting as the senior leader on site, you will ensure the highest standards of guest service, security, safety and operational readiness are maintained throughout the night. This role requires a calm, proactive and highly responsible individual who can confidently manage guest requests, oversee site safety, coordinate departments where required and respond effectively to incidents or operational needs. As an ambassador for Louma, you will ensure every guest continues to experience the warmth, care and attention to detail that defines our hospitality. Key Responsibilities * Oversee the safe and smooth operation of the estate during evening and overnight hours, acting as the senior manager on duty. * Maintain oversight of site security including locking procedures, monitoring guest and contractor access and ensuring the estate remains secure. * Conduct overnight operational checks including building inspections, safety checks and readiness for the following day’s operations. * Respond promptly and professionally to guest enquiries, requests and concerns during overnight hours. * Manage late arrivals, early departures and overnight guest assistance where required. * Prepare invoices and process guest payments in accordance with financial procedures. * Maintain accurate reporting and administrative records through the Property Management System, POS and CRM platforms. * Ensure compliance with all financial procedures including cash handling, stock usage and operational resource management. * Support the Head of Food & Beverage with stock control, procurement preparation and operational tasks to support daytime operations. * Provide out-of-hours Food & Beverage service where required, ensuring compliance with food safety standards, allergen procedures and operational SOPs. * Maintain clean, safe and presentable public areas and dining spaces when guests continue to enjoy them later into the evening, ensuring compliance with alcohol licensing regulations. * Ensure guest areas, entrances and estate facilities remain clean, safe and presentable throughout the night. * Support housekeeping preparations where required and assist with room readiness for early arrivals. * Maintain oversight of the Wellness Barn and associated facilities, ensuring safe operation including pool plant monitoring where required. * Support early opening or late closure of wellness facilities when guest demand requires, following all operational SOPs. * Maintain control of access and use of estate facilities to ensure the safety of guests, team members and third parties. * Lead and coordinate emergency procedures including First Aid response, fire procedures and evacuation if required. * Ensure full compliance with Health & Safety policies, SOPs, RAMS and GDPR requirements across all overnight operations. * Provide clear and structured handover communication to the morning management team following night shifts. * Support other departments where required to ensure smooth overnight operations across the estate. What We’re Looking For * Previous experience in hospitality operations, ideally within a hotel or luxury property environment. * A calm and confident approach when managing operational responsibilities and guest interactions overnight. * Strong problem-solving ability and the confidence to make responsible decisions independently. * Excellent communication and interpersonal skills. * Strong organisational skills with attention to detail. * A proactive, reliable and professional approach to work. * Ability to work independently while supporting the wider team. * Availability to work evening and overnight shifts, including up to four night shifts per week. * A full UK driving licence. Training & Requirements Essential training (or willingness to complete): * First Aid * Fire Marshal * COSHH * Manual Handling * Driving Licence * APLH (Personal Licence Holder) * WSET Level 2 * Mews PMS * Salto Systems Benefits * Performance based Bonus scheme * Annual Salary Review * Private Medical Insurance * Private Dental Insurance * Salary Sacrifice Pension Scheme * Life Insurance * Referral Scheme At Louma Country Hotel, our Night Duty Manager plays a vital role in ensuring the estate remains safe, welcoming and impeccably run throughout the night. This position suits a confident hospitality professional who thrives on responsibility and takes pride in delivering exceptional guest care at every hour.
The Role… This is an exciting time to be joining our Soho Support customer service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries. Soho Support Coordinator Member Services serves as the first point of contact to members looking to visit our Houses in UK cities. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions. Key responsibilities… * Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email. * Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs. * Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience. * Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in UK cities. * Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience. * Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery. * Identify opportunities to improve processes and member experience through initiative and feedback. What We’re Looking For… * A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences. * Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative * A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills. * Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment. * Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving. * Results-driven, with a clear understanding of working towards and achieving individual and team KPIs. * Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business. * Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information. Your experience… Required * Experience working within a luxury hospitality, premium service, or high-end customer-focused environment. * Proven ability to meet or exceed personal and departmental KPIs and SLAs. * Experience using Salesforce or a similar CRM system. * Strong experience working in a fast-paced, target-driven team environment. * Excellent verbal and written communication skills in fluent English. * Solid understanding of GDPR and the importance of data protection. Preferred * Experience with OpenTable or similar reservation systems. * Experience working within a membership-based or loyalty-driven environment. * Previous experience supporting international customers or working across multiple regions. * Experience working in a remote or hybrid environment. Additional information… * This is an entry-level position with a hybrid working pattern. Employees must be able to attend shifts at our Support Office 1-2 days a week. * While a dedicated home office is not required, you must have access to a quiet, private workspace free from distractions during working hours. * A strong and reliable internet connection is essential to perform effectively in this role. * This role requires working 40 hours per week across a 7-day operation, with varied shifts scheduled as 8:00 am–5:00 pm, 9:30am-6:30pm, or 11:00 am–8:00 pm. * All necessary equipment, including a laptop and headset, will be provided by Soho House. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Soho Friends Membership - House Membership After 1 Years Service. * 50% off Food & Drink, 7 days a week * Weekly Pay * Life Assurance * Birthday Day Off * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy * Season Ticket Loan * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Your role at Veezu: As a Dispatcher in our Journey Booking Centre, you will work in partnership with Driver Partners and our external JBC Partners to ensure bookings are dispatched efficiently so that passengers are transported on time. You will maximise Driver Partner completion rates through efficient management of the dispatch of inbound bookings and good communication with Driver Partners. Reporting into the Team Manager or JBC Manager, your role will involve optimising Driver Partner and resource capacity, helping our Off-Shore Booking Agents to keep our Passengers updated and giving the Driver Partners a great experience. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more! What you’ll do: QUALITY DELIVERY AND CONTINUOUS IMPROVEMENT * Develop a deep knowledge and understanding of the local Driver Partner community - their needs, concerns and behaviours – become someone that they trust. * Take responsibility for understanding, meeting and exceeding your objectives and set KPIs * Allocate and dispatch journeys on the Dispatch booking system, communicating positively, politely, professionally and precisely with Driver Partners via the messaging service/telephone as and when required. * Manage passenger demand to ensure bookings run on time and use the zone controller tool and wait time wallboard (if applicable) effectively. Feedback any delays to Offshore Booking as required. * Arrange bookings for walk-in passengers where applicable at regional hubs. * Liaise with off-shore partners in respect of handling passenger queries and bookings. * Respond to Driver Partner alerts and Driver Partner queries via the telephone and / or Dispatch driver chat in a timely, courteous and professional manner. * Assist Driver Partners with complex queries or directing them to the Driver Partner portal and / or messaging service. * Demonstrate excellence in the handling of passenger bookings, mainly related to our high value and commercial account journeys and passenger care queries * Ensure specific or set instructions for account customer journey bookings are communicated and processed accordingly. * Ensure service delivery to commercial account customers is efficient and well managed at all times. * Ensure transferring of calls is kept to a minimum and avoid blind transferring at all times. * Utilise Slack channels, Dispatch messaging and any other relevant internal communication channels throughout your shift to receive any relevant business and / or operational updates. * Liaise with other departments such as Veezu Commercial, Veezu IT to ensure issues are resolved efficiently and within agreed SLAs. * Identify opportunities to reduce unnecessary contact, improve policies and processes, increase sales and/ or improve the passenger experience and feed these into your Team Manager. * Seek to support passengers, account customers and Driver Partners to self-serve wherever possible. * Process all cash, card, account, and app bookings in accordance with company procedures. * Encourage the use of AirPay / use of a Driver Partner’s in-car payment machine to reduce call time wherever possible. * Manage and keep the zone controller accurate (if applicable) and up to date throughout the shift so that the right information can be provided to Passengers and bookings can be optimised. SELF-DEVELOPMENT AND COMPLIANCE * Ensure completion of all mandatory training. * Manage your own self-development to improve knowledge. * Proactively prepare for 1:1 meetings and appraisals with Team Manager or JBC Manager. * Understand and embody the Veezu values. * Constructively challenge, question, seek to improve, evolve and be kind. * Contribute to a strong community spirit. * Be objective, fair, ethical, and consistent. * Ensure fair treatment of customers, passengers, Driver Partners and colleagues and act in a professional manner at all times. * Ensure legal and contractual compliance. * Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. * Be willing to support other business areas as needed. * Adhere to company policies and procedures. * Ensure that customer, passenger, Driver Partner and colleagues’ information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR). * Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance. * Maintain information security to a recognised required standard in line with business needs What you’ll need: * Ability to deliver excellent customer service. * Confidence in speaking to people on the phone. * Strong computer skills, including using multiple software platforms collaboratively. * Excellent listening and communication skills. * Professional and committed. * Ability to deal with challenging customer service situations. * Ability to work in a fast-paced environment. * Ability to multitask and work under pressure. * Ability to work independently and as part of a team. * Flexibility to work outside of standard working hours. * Excellent accuracy and attention to detail. Where you’ll be: * This role will be based out of our Shrewsbury office. Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
WHAT WE’RE ALL ABOUT: Job Title: Customer Success Manager Department: Operations Reporting To: Head of Operations The Company Mobius Networks is a global provider of enterprise mobile connectivity solutions, helping businesses stay connected through reliable mobile airtime, IoT connectivity and managed network services. Purpose of the role To drive business growth and retention by building and protecting strong, long-term customer relationships. To act as the primary liaison between customers, Mobius Account Management and internal teams, focusing on customer satisfaction, contract renewals, upselling, and conflict resolution. Reporting to and working with the Head of Operations, to ensure that effective methods are in place to allow the company to run to its maximum productivity. To provide sales and customer service support for both existing and potential customers the business. Customer Success Manager Duties Include * Relationship Management: To serve as the primary, dedicated point of contact for an assigned portfolio of key clients. To work with current Sales Account Management and take ownership of the current relationship, excluding commercial decisions. * Retention and Renewals: Manage renewal timelines and proactively secure client extensions to mitigate churn. Conduct regular business reviews to ensure service delivery meets and exceeds both the customer expectation and Mobius required standards. * Revenue Growth: Identify opportunities to cross-sell and upsell products or services, handle renewals, and drive sales targets. Deliver process and product presentations, to encourage new or extended sales * Issue Resolution: Act as a senior escalation point for client complaints, working across internal departments to resolve issues promptly. * Market & Data Analysis: Maintain accurate and GDPR compliant customer records on systems like Salesforce, analyse customer data, and track industry trends to improve Mobius client strategy Key Skills and experience preferred * Experience: 3–5 years in account management, technical sales, or client-facing roles. * Communication: Exceptional verbal and written communication skills with strong negotiation and problem-solving capabilities. * Commercial Acumen: Ability to interpret financial data, manage contractual KPIs, and maximize account profitability. * Professional Qualifications: Exposure to ITIL practices preferably qualified to Foundation level Personal Specification * Strong Leadership and organisational skills * Strong interpersonal and communication skills * A methodical and structured approach to problem solving * A ‘can-do’ attitude with a flexible approach * An approachable attitude * A keen attitude towards self-development #LI-Onsite #LI-CG1 We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible. Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.
Shape the Industry and Your Career At Cytora, now part of Applied Systems, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. The Role You will be helping to build Cytora’s Underwriting Productivity Suite, a serverless based web application that increases the efficiency and effectiveness of underwriters thereby reducing expense ratios and delivering profitable growth to our customers More specifically, you will be joining the platform team, which is responsible for the infrastructure of our application, our monitoring systems and our CI/CD pipelines. We: * Have single and multi tenant deployments across Europe, United States and Australia * Have infrastructure deployed on AWS and GCP * Manage our infrastructure as code, using terraform * Use third party systems such us circleci, datadog, auth0, thoughspot * Have the mid-term requirement to scale, and the short-term requirement to deliver really fast, so this engineer will need to have good intuition on the level of complexity our systems need. Along with core technical skills, we are excited about colleagues who bring passion for the craft of inventing and building products from the ground up This means providing feedback to product managers and the wider company, contributing to roadmaps, and bringing your creativity to bear by suggesting features and improvements based on your technical understanding of what is possible and needed. Requirements: * We are looking for someone who is customer-centric, values-driven, and collaborative with great communication skills * Strong proven experience in serverless: Lambda/SQS/SNS/S3/Aurora Serverless/GCP Vertex AI/GCP BigQuery * Strong experience using a range of AWS services but not limited to: RDS Aurora Postgres, APIGW, Lambda, S3, SNS, SQS, SES, Cloudfront, Secret Manager, Certificate Manager * Experience building and maintaining multi-region deployments * Terraform/Terragrunt experience as this is part of our stack with Single Tenant deployments * Experience using an OOP language, we use Python * Experience using Terraform * Knowledge of networking fundamentals, including VPC configuration and security Nice to haves: * ECS and Fargate are a plus * Experience designing both single tenancy and multi tenancy solutions * Experience building and maintaining Kubernetes clusters using AWS EKS * Maintaining CI/CD pipelines (we use CircleCI) * Monitoring, we use Datadog logs, APMs, profiling, App security * Prior experience using GCP is a plus, but not essential * Awareness of GDPR compliant systems * Experience building event-driven, serverless applications * Cloudflare/Orca/Vanta Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the East Coast Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $100,000 to $140,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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