Search results for "Neuroscience"

Tobii AB

Tobii is the global leader in eye tracking and a pioneer in attention computing. For more than 20 years, we have built technology that understands human attention and intent. Our solutions enable scientific breakthroughs, assistive communication, immersive gaming, safer training environments and the future of human machine interaction. Our technology is used by thousands of companies, universities and research institutes around the world. Many of our customers operate at the frontier of behavioral science, neuroscience and human computer interaction. Headquartered in Stockholm, Tobii operates globally and is listed on Nasdaq Stockholm (TOBII). We are now looking for a people driven and technically curious leader to take responsibility for our Global Customer Care organization and lead a distributed technical support team working close to both customers and engineering. The Opportunity In this role, you will lead a global technical support organization responsible for helping customers succeed with Tobii’s hardware and software solutions after purchase. Your team investigates technical issues, guides customers and resolves complex cases in close collaboration with Product Management, Engineering and Supply Operations. You will manage a distributed team in Sweden, Japan, China and Korea, ensuring efficient case handling, clear ownership and strong collaboration across regions. A unique opportunity to lead a global support team while staying close to both the technology and the customers. Insights from your team help identify patterns, resolve complex issues and contribute to improving the next generation of Tobii products. Your mission • Lead and develop a global team delivering post sales technical support across hardware and software products • Ensure cases are handled professionally, efficiently and with clear ownership from start to resolution • Set goals for the team and team members and secure execution • Provide onboarding, mentoring and coaching to team members • Identify recurring issues and escalate them to Product Management and Engineering • Coordinate support processes, action plans and ways of working across regions • Remove obstacles for the team and ensure focus, efficiency and high service quality • Act as the bridge between customer support and internal product development • Represent the team toward management and ensure clear internal communication We hope you have • An academic background within Psychology, Neuroscience, Computer Science or a related field • Experience leading a distributed team and building a collaborative environment • Several years in customer-facing roles, ideally within technical or systems support • Strong technical understanding and the ability to troubleshoot across hardware, firmware and software • Experience collaborating with engineering teams to investigate technical issues • Strong analytical and problem-solving skills • Business level English in speaking and writing Who are you? You are a hands-on and collaborative leader who enjoys working where customers, technology, and product development intersect. You bring a strong sense of ownership and a succeed together mindset. You are technically curious and enjoy diving into complex issues, identifying patterns and working with engineering and product teams to find the root cause. As a leader, you stay close to the work and support your team in their daily cases. You create clarity, collaborate with stakeholders across the organization and ensure the team delivers efficient and high-quality technical support. The recruitment process Applications are reviewed on an ongoing basis. Please submit your application today, we look forward hearing from you!

Bravura Sverige AB

Are you an experienced commercial partner to Pharma and Biotech clients? Cellectricon is looking for a Key Account Manager who can build trust with senior decision‑makers, open new doors globally and turn scientific potential into long-term commercial partnerships. About the position This position is a direct recruitment, which means that the process is managed by Bravura and you will be employed directly by Cellectricon. About the company Cellectricon is a Swedish biotech company of 20 employees based in Mölndal, specializing in early-stage neuroscience drug discovery. As a niche CRO, the company supports Pharma and Biotech clients with high-quality, physiologically relevant in vitro models, advanced assay development and specialized scientific expertise. Their mission is to help clients make more predictive and informed research decisions, reduce early-stage risk and identify promising therapeutic candidates. The team consists of researchers, project managers and technical specialists with strong scientific backgrounds. The culture is collaborative, transparent and non-hierarchical. Employees describe Cellectricon as a workplace where everyone is included, decisions are made quickly and scientific curiosity goes hand in hand with business thinking. Responsibilites In this role, you are responsible for both developing existing accounts and driving new business. You work closely with scientists, project managers and senior stakeholders both internally and externally. The sales process is consultative and often involves navigating complex customer organizations, understanding scientific challenges and building long-term strategic partnerships. You represent Cellectricon at international conferences, meet customers across Europe and the US, and drive the entire sales cycle — from creating initial interest to closing an agreement and ensuring a strong handover into delivery. Build, develop and manage relationships with global Pharma and Biotech clients Drive complex B2B sales processes from prospecting to signed agreement Perform scientific needs analyses and match customer challenges with Cellectricon’s scientific offering Navigate customer organizations and anchor decisions at the right level Collaborate closely with scientists, project management and operations throughout the customer journey Experience and personal qualities 5+ years of B2B sales experience within Pharma and/or Biotech Strong consultative and value-based sales skills Professional understanding of the drug discovery value chain, especially early preclinical phases Fluent in English, written and spoken Ability and willingness to travel internationally (~60 days per year) Experience from neuroscience is meritious You are analytical and curious, with an interest in understanding scientific contexts in order to create relevant discussions with both researchers and decision-makers. You ask the right questions, navigate complex organizations and drive the process forward with structure and initiative. You build trust, collaborate easily with colleagues and act with humility and professionalism. Your ability to combine strategic thinking with hands-on commercial execution makes you successful in this role. Other information Start: By agreement Location: Gothenburg (hybrid). Other locations possible with regular presence in Gothenburg Salary: Fixed + bonus, according to agreement Benefits: pension, wellness allowance, flexible working hours We use a competency‑based hiring methodology in all recruitment processes to ensure an unbiased and fair selection. We also work with continuous selection, which means that the advertisement may be taken down as soon as we have received a sufficient number of applications. If your profile matches the role, we will contact you for an initial phone interview. Regardless of the outcome, you will always receive feedback on your application. If you have any questions, you are welcome to contact us: 📧 info@bravura.se 📞 +46 (0)10‑171 47 10 We recommend submitting your application as soon as possible, as we review candidates on an ongoing basis. We look forward to receiving your application! #Specialist