Sökresultat för "providing feedback"

Är du en nyfiken och serviceinriktad person som gillar att lösa problem och göra kundens dag lite enklare? Här får du chansen att utvecklas i en roll där varje samtal handlar om att skapa positiva upplevelser och bygga starka kundrelationer.   Om tjänsten ⚡ Vill du arbeta i en roll där varje samtal kan ta dig till en ny destination? Här får du kombinera kundservice med ett genuint intresse för resande. I den här tjänsten hjälper du kunder att planera och boka sina tågresor på ett smidigt och tryggt sätt – från första frågan till färdig biljett. Du blir en del av ett sammansvetsat team som arbetar nära varandra och värdesätter samarbete lika mycket som individuell frihet.      Du kommer att: Ta emot inkommande kundsamtal och bemöta kundens behov med professionalism och engagemang Ge personlig service och vägledning genom att hjälpa kunderna planera och boka sina resor Arbeta med administrativa uppgifter som mail, chatt och ärendehantering Arbeta mot uppsatta mål och få löpande stöd och feedback från din ledare   Vårt erbjudande🙌 Lön enligt kollektivavtal via Unionen och Almega Stora möjligheter till karriärutveckling inom företaget Två veckors betald utbildning samt kontinuerlig coachning och utbildning i din roll. Friskvårdsbidrag Modernt kontor i en stimulerande och aktiv arbetsmiljö med teamaktiviteter och roliga händelser för att främja en god gemenskap!   Vi söker dig som 👀 Har ett intresse för kundservice och drivs av att utvecklas inom det Har ett intresse för resande och älskar att utforska världen Trivs med att samarbeta för att uppnå gemensamma samt individuella mål. Är punktlig och noggrann i ditt arbetsutförande och har ett öga för kvalitet. Tidigare erfarenhet av service och tågbokning är meriterande, men inget krav - vi ger dig verktyg att lyckas!    Krav för tjänsten Flytande i svenska i både tal och skrift Goda kunskaper i engelska God datorvana Godkänd gymnasieutbildning    Anställningsform och startdatum 🌞 Start: Enligt överenskommelse Anställningsform: Vi erbjuder inledningsvis en behovsanställning med goda möjligheter till tillsvidare för rätt person. Arbetstider: 07.00-18.00 vardagar, helger och röda dagar    Är du redo för nästa kliv i karriären? Tveka inte - Skicka in din ansökan redan idag! Vi ser fram emot att höra från dig!

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us.      Role Mission We've just hit a major milestone: $100M ARR in revenue, and we're celebrating by opening our newest office in Stockholm. This is a rare opportunity to build the region from scratch and be a part of a huge success story!  As our Founding Business Development Representative for the Swedish market, you won't just be generating new leads, you'll be shaping how Payhawk shows up in the Swedish market: being the first to introduce our platform to potential customers, building relationships and driving pipeline opportunities for our Account Executives, and laying the foundation for the team that follows you. This is a critical role in driving our company's growth, and you will play a pivotal role in expanding our customer base and revenue. What will your day look like? * Take ownership of your outbound prospecting campaigns, using a mix of outreach strategies—such as emails, calls, social selling, and events—to engage prospective clients * Leverage marketing-led demand generation campaigns, identifying and following up with prospects to build relationships and generate leads * Build a strong sales pipeline for the UK market, specifically targeting companies with over 200 employees that fit our Ideal Customer Profile * Proactively identify new niches and create innovative campaign ideas to continuously improve outreach * Analyse your outreach efforts and campaign results to draw insights and refine future strategies * Manage a pipeline of potential clients, ensuring consistent coverage to exceed monthly targets and drive sustainable growth What does it take to be a successful BDR at Payhawk? * A drive to exceed sales targets and progress quickly your career * Motivation to make a measurable impact * Resilience and a growth mindset * Feeling comfortable working in a fast-paced environment * Strong communication and relationship-building skills * Fluency in English (min. C1) and native Swedish * Excitement to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact Why should you join us? * Clear development opportunities toward a Senior BDR role, followed by a transition into an Account Executive position * Structured onboarding, sales coaching, and powerful enablement tools to help you succeed * Competitive compensation package with uncapped commission * Global FinTech (Series B) with $236M in funding * First Bulgarian unicorn with +400 employees globally * 4 days in the office per week to collaborate, learn and win together as a team * 30 days of paid time off + 12 work-from-anywhere days * Health and fitness membership * Two company on-sites per year  * Opportunity to use the Payhawk product, with a monthly commuting allowance Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Sweden. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Consulting Assignment – Legal English Language Trainer We are currently looking for experienced and engaged Legal English language trainers for upcoming long-term training assignments starting in autumn 2026. The assignment is aimed at professional participants and includes both one-on-one training and group sessions, with a focus on professional communication in legal and work-related contexts. About the assignment As a trainer, you will for example work with: Assessing and mapping participants’ language levels Planning and delivering training sessions Teaching both spoken and written legal English Adapting content based on participants’ roles and job responsibilities Providing feedback and follow-up on participants’ progress The training can be delivered both digitally and on-site, depending on structure and needs. The scope may vary over time and include both individual sessions and group training. We are looking for someone who: Has experience teaching English to adults Has worked with legal English or professional business English Is comfortable teaching digitally via platforms such as Teams or Zoom Uses a pedagogical approach and can adapt teaching to different target groups Thrives in professional training environments It is considered a plus if you have experience working with the public sector, international organizations, or intercultural environments. To help us match the right competence with upcoming assignments, please send: An updated CV A short description of your experience Examples of similar training assignments Information about your availability Your hourly rate (if applicable) We look forward to connecting with skilled trainers for future collaborations.

ABOUT THE ROLE The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions. *For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.  JOB REQUIREMENTS * 3+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles; * Proven experience managing enterprise-level customer accounts. * You have experience in developing working relationships across all levels of management, internally and externally; * You can work multi-functionally with colleagues and managers, internally and externally; * You can translate complexity into action plans and communications; * You possess excellent communication and presentation skills, capable of quickly establishing audience confidence. * You translate the customers' needs into business and architectural solutions; * You have a tech & math mindset, providing simple solutions to complex problems; * You are fluent in English (written & speaking). Nice to have:  * You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node. * Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency. MAIN RESPONSIBILITIES * Collaborate with the Sales team to provide in-depth technical expertise during pre-sales engagements, ensuring customer confidence in VTEX solutions. * Work with closely with VTEX strategic partners to develop tailored proposals for leads. * Develop tailored architectural and business solutions that align with customer needs and VTEX platform capabilities. * Prepare detailed project scopes, technical proposals, and pricing structures to support the sales strategy. * Advise customers on platform integration models and best practices, ensuring seamless technical implementations. * Work closely with internal teams, including Professional Services, Sales and Development, to refine solutions and maintain a robust understanding of the platform. * Act as a bridge between prospective clients and internal teams, translating client needs into actionable development plans. * Identify and propose scalable solutions that address customer growth needs while aligning with VTEX capabilities. * Simplify complex technical challenges into actionable strategies for both customers, partners and internal teams. * Educate internal stakeholders and customers on VTEX platform features and technical capabilities (Be the owner of the demos).  * Monitor the success of proposed solutions, providing feedback and adjustments as needed to ensure customer satisfaction and long-term engagement. Other important expectations * You are a problem solver: you think about solutions not problems.  * You have a customer-focused approach * Strong interest for a multicultural environment; * You are an Entrepreneur and a responsible professional * You are a proactive professional, not afraid to share your thoughts and ideas. * You are a Strategic thinker You don't have requirements! If you believe you can do the job and are a good match, we encourage you to apply. At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace. ----------------------------------------------------------------------------------------------------------------------------------   ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. BENEFITS * Family Day * Transportation Allowance  * Meal Allowance * Health Insurance + Travel Insurance * Dental Insurance * Life Insurance * Dotación

We want to create a different kind of banking and shopping experience. Northmill was founded in 2006 and the main office is in Stockholm and Engineering Center site located in Poland. Grab this opportunity to be a part of us and our journey! The scope of your role: As a Senior Applied AI Analyst, you will work across business departments and product engineering teams to discover, analyse and validate high-value opportunities for process automation. This role combines business and process analysis with hands-on AI prototyping and a solid understanding of software engineering. You will work directly with process owners and operational teams to understand how work is performed today, identify bottlenecks and repetitive activities, assess the potential value of improvements, and turn the most promising opportunities into testable AI-enabled solutions. You will actively search for opportunities rather than wait for predefined requirements. Once an idea is validated, you will work with Product Engineers and the AI Platform team to shape the production approach and transfer ownership to the relevant product team. You will be responsible for: Working with process owners and business teams to understand and map existing processes Identifying bottlenecks, manual work and opportunities for AI-assisted or automated workflows Translating business problems into clear use cases, requirements and testable hypotheses Assessing business value, feasibility, data readiness, operational risk and required controls Building and validating lightweight prototypes, independently or together with engineering teams Defining success metrics, acceptance criteria and evaluation scenarios Recommending whether a process should be assisted, partially automated or fully automated Supporting Product Engineers in moving validated solutions toward production Embedding with product teams when needed to support implementation, adoption and knowledge transfer Sharing reusable patterns and providing feedback to the AI Platform Team You will work with: Amazon Bedrock, Amazon Quick and other foundation-model platforms Agentic workflows and tool-based integrations Company data, documents and internal systems REST APIs and event-driven integrations .NET, C# and TypeScript Modern AI development and prototyping tools such as Claude Code, Cursor and GitHub Copilot Required qualifications: 5+ years of commercial experience in software engineering, business analysis, process automation, AI engineering or a related role Strong ability to analyse, map and improve business processes Experience working directly with process owners, operational teams and business stakeholders Ability to turn unclear business problems into structured use cases, requirements and experiments Hands-on experience building or contributing to AI-enabled prototypes or automation workflows Strong product mindset and focus on measurable business outcomes Solid understanding of software engineering, APIs and system integrations Understanding of AI security, privacy and operational risks Preferred qualifications: Experience with Amazon Bedrock, Amazon Quick or similar services Experience with process mining, workflow engines or business-process redesign Experience with agent tools, MCP or AI-enabled integrations Experience with document extraction, classification or knowledge-based AI solutions Experience supporting a solution from discovery through production handover Experience in banking, fintech or another regulated industry About you? You’re a creative and curious person with a genuine passion for software development. Like us, you love learning, staying up to date with the latest tech trends, and writing clean, high-quality code. You’re comfortable sharing your thoughts, raising problems early, and contributing to thoughtful solutions. You thrive in a team environment and have experience working in an Agile setup. As we’re a multicultural team, strong proficiency in English is required. Fluency in Swedish will be a great asset. We offer: A fantastic office in a prime Stockholm location with great spaces and views. An independent role with the opportunity to make a real impact. Great opportunities for professional development. Support for sporting activities (a SEK 5,000 wellness allowance). Life insurance. Breakfast and fruit in the office every day, plus a Friday afternoon coffee break. Regular after-work get-togethers on Fridays and celebrations of successes in the office. About Northmill Bank A Swedish bank with the heart in the technique. 2.500 merchants. 600.000 end users. over 300 employees in 3 different countries, including Engineering Center hiring c.a. 90 experienced engineers. The goal? To improve financial life by being digital, yet personal. Apply today and be a part of Northmill!

The Distributor Sales Manager – North Europe is a key member of the EMEA Sales team, with responsibility for driving revenue growth and market share across the Baltics, Nordics, Belgium, Denmark, and Ireland. The individual in this role will lead the management of indirect channels to deliver on the company’s growth plans for our advanced inspection portfolio, including NDT (UT, PA, TOFD, ET) and RVI products. In addition to bringing technical and commercial expertise, the individual in this role will play a collaborative role in driving business results and profitability. S/he will act as a true business partner to our distributors, pushing the strategy and value creation for end-users. Day-to-day, the role will have primary responsibility for planning, implementing, managing, and controlling all sales-related activities within the partner network. S/he will have the ability to navigate a complex technical market and contribute to optimizing the sales cycle. This individual must also possess strong communication skills and the ability to collaborate effectively with Application Engineers, Product Management, and Senior Executives. Tasks To be a strategic partner to our distribution network, driving sales performance for Ultrasonic (UT, PA, TOFD), Eddy Current (ET) and Remote Visual Inspection (RVI) product lines. To provide insightful analysis into territory performance, pipeline health, and forecast accuracy that leads to substantive business improvement in the North Europe region. To play a leading role in identifying, recruiting, and onboarding new channel partners in under-penetrated markets. To ensure strong technical enablement of partners by coordinating training and support for complex applications. To act as an agent of change for the business, driving the adoption of new product launches and marketing initiatives within the distributor network. To manage the sales cycle effectively, from lead generation support to deal closure, ensuring partners remain focused on Evident’s strategic goals. To travel frequently (approx. 30-50%) across the region to support partners and visit key accounts. Requirements Bachelor’s degree in Engineering (Mechanical, Electrical, Material Science) or a related technical field; or equivalent commercial experience. Minimum of 3–5 years of experience in technical sales or channel management, preferably within the NDT, Inspection, or Test & Measurement industry. Distributor management experience with a proven track record of growing indirect sales channels in international markets. Strong CRM experience (Salesforce.com or similar) and ability to manage sales forecasting and reporting. Interpersonal and negotiation skills, capable of coaching partners, providing feedback, and evaluating performance. Strong commitment to business ethics and integrity. Fluent in English (corporate language); knowledge of a Nordic language, Dutch, or German is a strong advantage. Proficient technical awareness of NDT methods (specifically UT, PA, TOFD, or ET) and/or RVI/XRF technologies is desirable. Benefits Working from home / Flexible working environment (aligned with territory needs). Company Car or Car Allowance (standard for field sales roles). Competitive Salary + Performance-based Bonus/Commission. Supplementary pension contribution. Above-standard healthcare options (depending on country of contract). 25 days of holiday (or aligned with local country standards). Anniversary awards for years worked. International working environment with opportunities for development within a global organization.

ABOUT THE ROLE The Sales Leader - System Integrators is responsible for building, maintaining and scaling VTEX's strategic Channel ecosystem across the United States. This role will develop relationships with Global and Regional System Integrators, Digital Agencies, Technology Partners, Selected ISVs and Consulting Firms to create sustainable revenue growth through joint go-to-market initiatives. As a strategic Individual Contributor, you'll identify new partnership opportunities, enable partners to successfully position VTEX, and drive channel-sourced and channel-influenced pipeline in close collaboration with Sales, Marketing, Solution Engineering, Product, and Commerce Engineering teams. This is a highly cross-functional role requiring strong commercial acumen, executive relationship management, and experience building successful enterprise partnerships within the SaaS ecosystem. WHAT YOU WILL DO * Develop and execute the US channel strategy aligned with VTEX's commercial objectives. * Recruit, onboard, and grow strategic System Integrators, Agencies, and Technology Partners. * Build executive relationships with partner leadership teams. * Drive channel-sourced and channel-influenced revenue across the US region. * Create and execute joint business plans, GTM initiatives, co-selling motions, and marketing activities. * Enable partners through training, certifications, business planning, and sales engagement. * Collaborate closely with Sales leadership to identify opportunities where partners can accelerate enterprise deals. * Work alongside Marketing to execute joint events, webinars, campaigns, and field initiatives. * Monitor channel performance through pipeline, bookings, certifications, and engagement metrics. * Maintain accurate forecasting and reporting. * Represent VTEX at partner events, conferences, executive briefings, and customer meetings. * Act as the voice of partners internally, providing feedback to Product, Commerce Engineers, and Leadership teams. WHO YOU ARE * You are based in the NYC or Miami area, and willing to attend the office 4 days per week. * You have 6+ years of experience in Channel Management, Channel Sales, Alliances, or Business Development within Enterprise SaaS, preferable Commerce. * You have a Sales Mindsight and understand the impact of Channels, mainly SIs in the pipeline strategy. * You have successfully managed relationships with Global System Integrators, Digital Agencies, or Technology Partners. * You understand enterprise software buying cycles and channel-led sales motions. * You have a strong track record of driving measurable channel-sourced revenue. * You excel at influencing without authority across multiple internal and external stakeholders. * You are strategic but equally comfortable executing tactical initiatives. * You possess excellent executive communication and presentation skills. * You are highly analytical and experienced managing forecasts, KPIs, and channel business plans. * Experience in Digital Commerce or Retail Technology  is highly preferred. * Hubspot experience is a plus. * Willingness to travel for partner meetings, customer engagements, and industry events. BENEFITS •  Open Paid Time Off policy •  Medical Insurance •  Commuter Benefits •  Extended maternity and paternity leave    •  Disability & Life insurance •  Safe Harbor 401(k) •  Free Shipping on All VTEX Stores •  VTEX Language •  Reading incentive ----------------------------------------------------------------------------------------------------------------------------------   ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

We're at a pivotal moment for both Tibber and the planet. When joining Tibber, you won’t just help scale a forward-thinking tech company – you’ll contribute to a real shift in how people consume electricity. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique energy trading portfolios on the market. We’re looking for a Customer Support Specialist for our Nordic support team to join us in making the energy transition happen – maybe that’s you? ---------------------------------------------------------------------------------------------------------------------------------- Job Mission 🚀 Do you draw positive energy from delivering great service and expert advice on sustainability? If you thrive in a fast-paced, dynamic environment and navigate change with ease, you’ll fit right in. As a Customer Support Specialist at Tibber, you’ll play a vital role in delivering world-class support to our customers while contributing to our mission: revolutionising the energy industry. This is initially a one year fixed-term contract (study leave cover), with the opportunity to be extended. ---------------------------------------------------------------------------------------------------------------------------------- What you'll do ✅ * Engagement: Building strong and lasting relationships with Tibber customers by delivering world-class customer service across multiple channels. * Problem solving: Research and resolve customer questions, concerns and issues quickly and effectively, ensuring a positive customer experience. * Product knowledge: Develop knowledge of Tibber's products, services and technologies to provide accurate information and assistance to customers. * Technical support: Helping customers and troubleshooting for both software and hardware, from app issues to charger integrations. * Billing and account management: Handle questions related to billing, account updates and contracts. * Providing information: Informing customers about energy-saving opportunities, sustainability and how Tibber's services can contribute to this. * Documentation: Accurately maintain records of interactions with customers, processing feedback and resolving issues in our CRM system. * Process Improvement: Collaborate with cross-functional teams to identify process improvements and contribute to customer service optimisation. * Feedback Loop: You are the voice of the customer within Tibber in terms of insights and providing feedback to constantly improve our products and services. ---------------------------------------------------------------------------------------------------------------------------------- What we're looking for⚡ We don't expect the perfect profile, but it would look something like this: * You have strong communication skills, both written and verbal. Due to the specialisation on the Swedish market, tickets (or messages) and general customer communication is mostly in Swedish and our business language is English, fluency in both languages is a requirement. * You enjoy helping. You have experience in customer service or another relevant field. * You have a customer-oriented mentality and an empathetic attitude. * You are able to solve problems quickly, effectively and efficiently, including anything from technical troubleshooting to in-depth billing support. * You are technically literate. You are comfortable in a technology-driven environment and you quickly master working in different programmes. * You are interested in our smart products and services, find sustainability an important business aspect and see the relevance of energy-saving solutions. ---------------------------------------------------------------------------------------------------------------------------------- 💆🏻‍♀️💆🏽‍♂️The Tibber Mindset Tibber exists to drive energy independence - away from fossil dependency. Our tech helps hundreds of thousands of households shift their electricity consumption to more sustainable and affordable hours, strengthening the resilience of the grid. Not in theory. In everyday life. Being on a mission to change an industry means being prepared for the unexpected. We do what others say can't be done - and we do it together. We win, fail and grow together, staying curious and pushing for better - every day. AI is shaping how we work - and we believe it's how we accelerate the energy transition. The more it becomes part of how we operate, the more our Tibberinos matter. Started by two founders in 2016. Now 300+ Tibberinos across Stockholm, Berlin, Amsterdam, Oslo and Førde. Backed by Balderton Capital, Eight Roads Ventures, Founders Fund, Summa and Schibsted. Still just getting started. Diversity of thought fuels better products. We welcome applicants of every background, identity and lived experience. Ready to be part of powering the energy transition? Apply below!

Shape the Industry and Your Career At Cytora, now part of Applied Systems, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. The Role You will be helping to build Cytora’s Underwriting Productivity Suite, a serverless based web application that increases the efficiency and effectiveness of underwriters thereby reducing expense ratios and delivering profitable growth to our customers More specifically, you will be joining the platform team, which is responsible for the infrastructure of our application, our monitoring systems and our CI/CD pipelines. We: * Have single and multi tenant deployments across Europe, United States and Australia * Have infrastructure deployed on AWS and GCP * Manage our infrastructure as code, using terraform * Use third party systems such us circleci, datadog, auth0, thoughspot * Have the mid-term requirement to scale, and the short-term requirement to deliver really fast, so this engineer will need to have good intuition on the level of complexity our systems need. Along with core technical skills, we are excited about colleagues who bring passion for the craft of inventing and building products from the ground up This means providing feedback to product managers and the wider company, contributing to roadmaps, and bringing your creativity to bear by suggesting features and improvements based on your technical understanding of what is possible and needed. Requirements: * We are looking for someone who is customer-centric, values-driven, and collaborative with great communication skills * Strong proven experience in serverless: Lambda/SQS/SNS/S3/Aurora Serverless/GCP Vertex AI/GCP BigQuery * Strong experience using a range of AWS services but not limited to: RDS Aurora Postgres, APIGW, Lambda, S3, SNS, SQS, SES, Cloudfront, Secret Manager, Certificate Manager * Experience building and maintaining multi-region deployments * Terraform/Terragrunt experience as this is part of our stack with Single Tenant deployments * Experience using an OOP language, we use Python * Experience using Terraform * Knowledge of networking fundamentals, including VPC configuration and security Nice to haves: * ECS and Fargate are a plus * Experience designing both single tenancy and multi tenancy solutions * Experience building and maintaining Kubernetes clusters using AWS EKS * Maintaining CI/CD pipelines (we use CircleCI) * Monitoring, we use Datadog logs, APMs, profiling, App security * Prior experience using GCP is a plus, but not essential * Awareness of GDPR compliant systems * Experience building event-driven, serverless applications * Cloudflare/Orca/Vanta Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the East Coast Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $100,000 to $140,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

As a Backend Engineer, you will be responsible for designing, developing, and maintaining server-side applications and services. Your primary focus will be on building robust and scalable systems that handle data processing, storage, and retrieval efficiently. You will work closely with front-end developers to integrate user-facing elements with server-side logic, ensuring seamless functionality and performance. Key responsibilities include: - Developing and maintaining APIs and microservices to support various applications. - Collaborating with cross-functional teams to define, design, and ship new features. - Writing clean, maintainable, and efficient code while adhering to best practices and coding standards. - Troubleshooting and debugging applications to optimize performance and reliability. - Implementing security measures and data protection protocols to safeguard sensitive information. - Participating in code reviews and providing constructive feedback to peers. - Staying updated with emerging technologies and industry trends to continuously improve the backend architecture. The ideal candidate will have a strong understanding of server-side programming languages, database management, and cloud services, along with excellent problem-solving skills and a passion for delivering high-quality software solutions.

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations * Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests * Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes * Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team * Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback * Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions * Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture * Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency * Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs * Develop reusable processes and shared knowledge to enable the broader Professional Services team WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a software engineering or integration engineering role * Ability to write and debug code in languages such as Go, Java, C/C++, or similar * Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool * Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms * Understanding of the payments domain and API security principles * Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective * User-first mindset with the ability to map business requirements to reliable technical solutions * Confident engaging with users and leading strategic technical discussions PREFERRED QUALIFICATIONS * Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering * Experience mentoring engineers or guiding technical teams through complex implementations * Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements * Strong technical writing skills, including the ability to document complex integration guidance and processes * Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively

WE ARE LOOKING FOR A TELESALES REPRESENTATIVE - OUTBOUND TO JOIN OUR CUSTOMER RETENTION TEAM AND DRIVE SALES GROWTH BY CONNECTING EXISTING CUSTOMERS WITH M-KOPA'S LIFE-CHANGING PRODUCTS. This role offers the opportunity to be more than just a salesperson—you'll be the voice that introduces customers to opportunities they didn't know were possible. Every call you make connects an existing M-KOPA customer to products that could transform their life—a smartphone that opens up digital opportunities, a solar system that brings reliable light to their home, or a cash loan that helps their business grow. You'll achieve sales targets not through pressure, but through genuine connection and understanding. Working with a passionate Customer Retention team, your success directly supports our mission of making essential products and services accessible to underserved communities across Africa. ABOUT US We believe in empowering customers through affordable and accessible financial solutions. Our team values meaningful connections over transactional calls, customer loyalty over one-time sales, and sales techniques that genuinely help rather than manipulate. You'll develop deep product knowledge that allows you to match customer needs with real solutions, working in a dynamic environment where your empathy, communication skills, and sales excellence directly contribute to financial inclusion and innovation. At M-KOPA, our Telesales Outbound team isn't just making sales calls—we're building relationships that last, introducing products that upgrade lives, and driving the repeat business that proves we deliver on our promises. WHY THIS ROLE MATTERS: Most outbound sales jobs feel like you're bothering people. This one feels like you're helping them. You're calling existing M-KOPA customers—people who already trust the brand, who've already experienced our products, and who are genuinely interested in what else we can offer. You're not cold calling strangers about products they don't need. You're introducing upgrades, add-ons, and new offerings to people who are already part of the M-KOPA family. The conversations are warmer. The receptiveness is higher. The satisfaction of closing a sale comes with knowing you've genuinely helped someone access something valuable. IN THIS ROLE, YOU WOULD BE RESPONSIBLE FOR: Sales Excellence & Growth * Driving sales growth by proactively introducing and selling additional M-KOPA products to existing customers * Implementing effective sales techniques to achieve and exceed campaign conversion and sales goals * Identifying customer needs and matching them with products that genuinely solve problems or create opportunities * Meeting and surpassing daily, weekly, and monthly sales targets through disciplined execution Customer Engagement & Relationship Building * Building and maintaining strong relationships with customers to foster long-term loyalty * Handling inquiries, concerns, and objections professionally and promptly turning hesitation into confidence * Creating conversations that feel helpful rather than pushy, consultative rather than transactional * Following up with customers to ensure satisfaction and identify additional opportunities Quality Standards & Call Excellence * Maintaining high call quality benchmarks by delivering accurate and complete information to customers * Ensuring every interaction reflects M-KOPA's values and commitment to customer care * Adapting your approach based on customer personality, needs, and communication style Productivity Goals & Performance Management * Meeting expected talk time and call handling benchmarks while managing interactions efficiently * Achieving daily and weekly targets through consistent performance and smart time management * Balancing quality with quantity—ensuring every call is both efficient and effective Feedback & Reporting * Maintaining accurate records of customer interactions in CRM systems * Providing regular feedback to the Telesales Team Lead on campaign progress, customer insights, and improvement opportunities * Sharing learnings that help the entire team improve performance This is an outbound sales role based in our Customer Retention team. If successful, you would be reporting to the Telesales Team Lead. YOUR APPLICATION SHOULD DEMONSTRATE: Qualifications * Diploma or Bachelor's degree in a related field Experience * At least 2+ years in a corporate environment * Experience in the BPO or call center industry preferred * Proven track record of achieving and exceeding sales targets * Experience with outbound calling campaigns is an advantage Skills * Strong verbal and written communication skills—you know how to build rapport quickly and keep conversations engaging * Proficiency in MS Excel and CRM systems * Excellent presentation, coaching, and people skills * Result-oriented mindset with focus on achieving and exceeding sales targets through disciplined execution * High ethics and integrity in all customer interactions—you sell by helping, not by misleading * Active listening skills that help you understand customer needs beneath surface-level objections * Resilience and positive attitude—you bounce back from rejections and stay motivated * Time management skills to balance call volume with quality interactions * Persuasion skills that feel natural, not forced Personal Attributes * Passionate about sales, customer engagement, and achieving targets * Self-motivated with strong drive to succeed * Team player who celebrates collective wins * Curious about customer needs and motivated to find solutions * Comfortable with metrics and performance tracking * Adaptable to changing campaigns, products, and strategies WHAT SUCCESS LOOKS LIKE: In 3 months: You're confidently handling outbound calls, consistently meeting your call volume and sales targets, and receiving positive quality scores. In 6 months: You're exceeding targets regularly, building a reputation for strong customer relationships, and becoming a resource for newer team members. In 12 months: You're a top performer being considered for team lead opportunities, consistently ranking in the top tier, and contributing strategies that improve team performance. WHAT WE OFFER: * Competitive compensation with performance-based incentives tied directly to your sales success * Career growth opportunities in one of Africa's fastest-growing fintechs—many of our team leads and managers started in outbound roles * Comprehensive product training that makes you confident in every call * Supportive team environment with ongoing coaching and development * Modern workplace with the tools and systems you need to succeed * The satisfaction of knowing your work genuinely helps customers access life-changing products If the above is of interest to you, please apply. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

10% of Europe’s CO₂ emissions are caused by residential heating, and energy bills are out of control. Aira is here to change that. With our intelligent Aira Heat Pump at the heart, we’re making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slash energy costs one home at a time. Founded in 2022, and with 1200+ employees and counting, Aira is driving the clean energy revolution by providing homes with modern clean energy-tech solutions such as solar power, battery storage solutions, and heat pumps. With a state-of-the-art production facility in Poland, and HQ in Stockholm, Sweden, and hubs across the UK, Germany, and Italy, Aira is well on track to install clean energy-tech into 5 million homes by 2034. About the role  We are looking for an Engineering Manager to lead engineering teams in our Acquisition organization. Acquisition focuses on the entire customer journey from first contact through to completed installation - the teams that turn interest into happy customers with heat pumps in their homes. This role sits at the intersection of people leadership, technical guidance, and organizational alignment. You will ensure engineers have context, support, and a mandate to do their best work. You'll work closely with product managers, designers, and engineering peers to deliver solutions that matter. We are looking for a leader who speaks up, provides a critical perspective on decisions, and holds their ground. Not someone who waits for direction or avoids conflict. Someone who sees what needs doing and acts, taking initiative before problems escalate. You care about people - and that includes having difficult conversations and holding everyone, including yourself, accountable. You will be... Leading and developing engineers through regular one-on-ones focused on growth, blockers, and well-being. Supporting career development and addressing performance issues constructively. Creating psychological safety where engineers can raise concerns and influence decisions. Building a culture actively, not passively - engineers know their manager has their back personally, not just professionally. Working with PMs to ensure every project has clear problem statements and success criteria, so engineers know why they're building what they're building. Challenging work without clear value and helping teams push back when necessary. Navigating relationships with product leadership, PMs, engineering peers, and commercial leadership. Holding ground on engineering concerns. Providing honest feedback to leadership, even when uncomfortable. Collaborating on architecture and technical direction. Supporting modern practices, including AI- assisted development. Ensuring tech debt is tracked and championing ADRs for institutional memory. What you bring to the team Experience leading and developing software engineers, ideally in a product-focused company or scale-up environment Track record of building psychologically safe teams where people do their best work Ability to navigate ambiguity and make decisions with incomplete information Comfort with difficult conversations - giving feedback, addressing performance, saying no Strong collaboration skills across disciplines (product, design, commercial) Technical background sufficient to engage meaningfully with architecture decisions and engineering practices Experience with agile methodologies and modern development practices Nice to have Experience in a fast-paced scale-up or startup environment Familiarity with the energy sector or hardware/software integration Experience supporting teams through organizational change Background in full-stack or platform engineering What is in it for you? Gain hands-on experience in a fast-growing scale-up, with a supportive and inclusive culture, and career advancement opportunities. Collaborate with diverse teams across international markets and launch products globally. Develop and grow personally and professionally in an entrepreneurial-minded environment. Thrive in a dynamic, solution-oriented culture, tackling challenges and driving meaningful solutions that make a positive impact on the world. Influence the company's success, with a visible impact on product development and market growth. Enjoy our brand-new office at Norra Stationsgatan 93 in Stockholm. Conveniently located near public transport, with Sankt Eriksplan and Odenplan stations just a few minutes' walk away. At Aira, we champion next-generation energy as well as diversity and inclusion. We believe that a diverse workforce fosters innovation and creativity, enhancing our ability to serve customers and communities effectively. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. Our commitment is to uphold equality and inclusivity, fostering a collaborative environment where everyone can thrive and contribute to a better future for our people and the planet. Ready to find true purpose in your work? Send your application today.

Company description: Learn more at www.epirocgroup.com. Job description:  Let’s accelerate the transformation. Together.   At Epiroc, everything starts with people. People who dare to think new, who collaborate across borders, and who drive the change toward a more efficient and sustainable Supply Chain. We are currently looking for a Regional Process Specialist, a role that is central in strengthening our regional performance, supporting key system rollouts, and ensuring that global standards are successfully embedded across our operations.   Join our team You will join the EMEA Supply Chain organization, working closely with Business Key Users (BKUs), Global Process Specialists, and cross‑functional teams across the region. As we continue to roll out our ERP system M3, and other global platforms, this role is instrumental in ensuring process adoption, alignment, and long‑term operational excellence. You will be part of a collaborative, improvement‑driven team that values curiosity, proactivity, and a hands‑on mindset.   Your mission As a Regional Process Specialist, your mission is to strengthen the EMEA region’s Supply Chain performance by driving continuous improvement, ensuring consistent process execution, and supporting global system rollouts.   Your responsibilities include: Analysing current processes, identifying gaps, and developing structured, sustainable solutions aligned with global standards. Ensuring adherence to global process templates and supporting consistent execution across all sites. Translating global processes into regional requirements and providing structured feedback to global teams. Supporting ERP rollouts (e.g., M3, GIM), including process mapping, gap analysis, configuration, testing coordination, cutover preparation, and integration activities. Coordinating SIT and UAT test cycles and supporting hypercare and go‑live activities. Documenting processes, deviations, and improvement actions clearly and accurately. Building capability through training, knowledge‑sharing, and supporting the BKO/BKU community. Managing cross‑functional alignment across logistics, warehousing, planning, and other workstreams. Leading and coordinating regional improvement initiatives and larger project objectives within your area.   Your profile You are a proactive, analytical, and structured professional who thrives in a dynamic environment. You easily build trust, communicate clearly with both business and technical stakeholders, and enjoy collaborating across countries and cultures.   You bring: Strong problem‑solving abilities and an improvement‑driven mindset. Solid understanding of end‑to‑end Supply Chain processes and system integration. Experience working with ERP or planning systems (preferably Infor M3). Knowledge of process mapping, documentation, testing (SIT/UAT), and change management principles. Senior experience in Supply Chain, ideally within logistics, warehousing, or planning. Experience with WMS/TMS systems and/or analytical tools (Power BI) is an advantage. Ability to work independently, manage multiple tasks, and meet deadlines.   Location and other This position is in Örebro, Sweden.   Hybrid work can be offered, supporting a healthy balance between professional and personal life.Occasional travel within the EMEA region may be required.   Application and contact information We encourage you to submit your application through our online career site as soon as possible, but no later than August 26, 2026.   We are committed to a thorough recruitment process, including interviews, reference checks and assessments. To ensure a safe working environment, we conduct identity checks and drug and alcohol screening. Our process is designed to be fair and inclusive; you can expect transparent communication and a balanced evaluation of your skills and experience.   For questions about the position, please contact: Hiring Manager, Mia Van Der Watt, mia.vanderwatt@epiroc.com. Recruitment specialist, Zuzana Matova Kalivodova, zuzana.kalivodova@epiroc.com.   Please note that due to regulations, we cannot handle applications received through email.

Location: Fully remote within the US - ideally based in Miami, Los Angeles, New York, or Chicago Salary: Competitive base + Commission   About Nivoda 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.   OUR MISSION 🎯 Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them.   THE TEAM ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast.   ABOUT THE ROLE 🤔 This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment. Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here. Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first. This is a strategic role that requires you to think like an account manager and execute like a hunter.   WHAT WOULD YOU BE DOING? 😎   Account Reactivation & Pipeline Development * Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach. * Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities. * Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country.   Strategic Account Management & Growth * Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner. * Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities. * Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk.   Commercial Insight & Platform Advocacy * Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account. * Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need. * Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners.   Building the Enterprise Function * As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale. * Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market.   WHAT DO WE NEED FROM YOU? 💪 * 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical * A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start * Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number * Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs * Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches * Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum * Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations * Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike   NICE TO HAVE ✨ * Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture * Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics * Experience building or contributing to a sales function from scratch in a new market or territory   OUR CULTURE AND WHAT WE OFFER 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability.   OUR CURRENT BENEFITS 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🏥 Medical, Dental & Vision benefit 💸 401K benefit 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase   EQUAL OPPORTUNITY Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.   Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly. This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time.   NOT QUITE THE RIGHT FIT? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Location: Fully remote within the US - ideally based in Miami, Los Angeles, New York, or Chicago Salary: Competitive base + Commission About Nivoda 🚀 Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry. OUR MISSION 🎯 Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them. THE TEAM ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast. ABOUT THE ROLE 🤔 This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment. Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here. Alongside new business development, you'll own a portfolio of accounts with real depth, reviewing their activity, presenting new product launches, cross-selling and upselling, and becoming the trusted commercial partner they turn to first. This is a strategic role that requires you to think like an account manager and execute like a hunter. WHAT WOULD YOU BE DOING? 😎 Account Reactivation & Pipeline Development * Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach. * Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities. * Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country. Strategic Account Management & Growth * Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner. * Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities. * Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk. Commercial Insight & Platform Advocacy * Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account. * Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need. * Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners. Building the Enterprise Function * As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale. * Partner closely with the broader commercial, product, operations, and marketing teams to ensure enterprise buyer needs are reflected in how Nivoda evolves its platform and go-to-market. WHAT DO WE NEED FROM YOU? 💪 * 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical * A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start * Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number * Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs * Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches * Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum * Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations * Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike NICE TO HAVE ✨ * Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture * Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics * Experience building or contributing to a sales function from scratch in a new market or territory OUR CULTURE AND WHAT WE OFFER 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability. OUR CURRENT BENEFITS 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🏥 Medical, Dental & Vision benefit 💸 401K benefit 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase EQUAL OPPORTUNITY Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly. This is a full time, permanent position that's largely remote but does involve occasional travel to meet clients across the United States. Unfortunately, we are unable to offer sponsorship at this time. NOT QUITE THE RIGHT FIT? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.