Eletive

Join Eletive to build workplaces where people thrive! 💜 Did you know that engaged employees feel a stronger sense of meaningfulness in their work and are 3x more likely to stay with their company? At Eletive, we believe engaged employees are the key to thriving organizations. That’s why our vision is simple: a world where people thrive at work and feel motivated and empowered to perform at their best. Eletive is not just our company name—it’s also the name of our intelligent People Success Platform. Our platform helps organizations measure and increase engagement, fostering workplaces where people truly thrive. We’re on an exciting scale-up journey with ambitious global growth plans—and that’s where you come in! What's the role about? 💻 We’re looking for a Product Manager who will join our Product & Engineering team. You thrive on connecting the big picture with the small details. In this role, you’ll combine forward-thinking with hands-on product management to make our product vision a reality. You’ll be part of a team dedicated to shaping the future of employee engagement and will work closely with colleagues across Product & Engineering, Customer Experience and Commercial. AI is a natural part of how we work. It’s built into all of our development, and we expect it to be part of how product management is done too. You’ll use AI every day to research, prototype, analyze and write faster and better, and you’ll help shape how we keep evolving our ways of working. You’ll also own the analytics behind the product. We grow through both product-led and sales-led motions, and data is at the heart of both. You’ll make sure we understand how users discover, adopt and get value from the platform. You’ll turn that understanding into clear insights and reporting for leadership. Your mission is making sure the moving parts come together into a product experience that truly empowers people at work - because that’s something you genuinely believe in. And through your work, you’ll directly contribute to improving the working lives of millions of employees worldwide. What you will do 🚀 Lead and coordinate product initiatives from research to release. Dive into the details: understand our product deeply and contribute with hands-on technical curiosity. Use AI as a core part of your PM toolkit: for user research, hypothesis creation, rapid prototyping, specifications, and data analysis. Work closely with an engineering team where AI is part of every step of development, and help us find new ways to build better and faster. Explore how AI can create new value for our customers within the product. Own product analytics across our growth model: define and follow up on metrics for activation, adoption, conversion and retention in our product-led motion. Support our sales-led motion with product insights, such as usage signals and adoption data. Work closely with Commercial and Customer Experience to help them win and grow customers. Turn data into clear, reliable reporting on product performance and progress to leadership. Stay on top of industry research and translate insights into product improvements. Communicate effectively across teams - acting as a bridge between tech, design, and business. Balance structure and flexibility: follow processes where they matter, adapt where needed. Prioritize the product roadmap, write clear specifications, and ensure smooth delivery. Contribute to a culture of learning, collaboration, and low prestige. To thrive in the role we believe that you … 🌟 Have several years of experience as a Product Manager, ideally within SaaS. Are an active user of AI tools in your daily work, and curious about how AI changes the way products are built and managed. Are analytical and data-driven: you’re comfortable with product analytics, defining metrics and digging into data yourself. Understand how product-led and sales-led growth work together in B2B SaaS, ideally with hands-on experience from both. Enjoy combining structured, process-driven work with the ability to pivot when priorities shift. Are curious and research-driven: you keep up with industry studies and trends. Possess strong communication skills, can align diverse stakeholders and turn complex data into clear stories. Value listening, learning, and collaboration over prestige. Are comfortable working on several parallel projects and keeping an overview of the whole. Write and speak fluent Swedish & English. Are aligned with our Core Values: We Grow Together: You value teamwork and helping others succeed. We Innovate and Iterate: You embrace creativity and continuous improvement. We Lead Ourselves: You take ownership and responsibility for your work. Role details Start: Winter 2026/27 Extent: Full-time Location: Our HQ in Malmö, with possibility to hybrid work This role requires authorization to work in Sweden as it’s based in Sweden. We are unable to provide visa sponsorship at this time, but we welcome applications from everyone eligible to work in the EU. Why Eletive? 💜 At Eletive, we believe in creating a workplace where everyone can do their best work and enjoy a supportive, dynamic environment. This is what you can expect when joining us: Be part of a team with diverse interests and backgrounds, united by a shared mission to make workplaces better. We speak many languages but we all unite in English in our meetings and internal communication. Hybrid work setup, flexible hours, and two weeks a year to work fully remote from anywhere in the world. Six weeks of vacation, a wellness grant, insurance package, and lots of snacks to keep you energized. Our Malmö office is just three minutes from the central station, featuring a rooftop terrace, play area, and even a workout station. Enjoy fika, Friday breakfasts, kickoffs, afterworks, and much more. We'd love to hear from you! Apply today – we review applications continuously.

JOIN ELETIVE TO BUILD WORKPLACES WHERE PEOPLE THRIVE! 💜 Did you know that engaged employees feel a stronger sense of meaningfulness in their work and are 3x more likely to stay with their company? At Eletive, we believe engaged employees are the key to thriving organizations. That’s why our vision is simple: a world where people thrive at work and feel motivated and empowered to perform at their best. Eletive is not just our company name—it’s also the name of our intelligent People Success Platform. Our platform helps organizations measure and increase engagement, fostering workplaces where people truly thrive. We’re on an exciting scale-up journey with ambitious global growth plans—and that’s where you come in! WHAT'S THE ROLE ABOUT? 💻 As our new Customer Support Agent, you’ll play an important role in delivering an outstanding customer experience and helping our customers get the most out of the Eletive platform. You'll combine hands-on customer support with ownership of the AI Agent in our ticketing system, ensuring that both human and AI-powered support deliver accurate, helpful, and high-quality responses. You'll be responsible for resolving customer issues, maintaining and improving our support resources, and continuously optimizing how we deliver support. Working closely with Customer Success, Product, and Development, you'll help identify recurring issues, improve our processes, and ensure our customers feel supported and confident when using Eletive. Your key responsibilities will include: * Delivering Outstanding Customer Support: Act as a key point of contact for customer inquiries across tickets, phone, chat, and other support channels. Take ownership of customer issues from the first interaction through resolution, ensuring clear communication, realistic expectations, and timely follow-up. * Troubleshooting and Problem-Solving: Investigate and resolve product-related issues using a structured approach. Escalate complex or unresolved cases when needed and collaborate with internal teams to find effective solutions. * Owning and Improving Our AI Agent: Take ownership of the AI Agent in our ticketing system, which provides first-line answers to incoming tickets and chats. Regularly review its responses, improve its instructions and knowledge sources, and ensure its answers are accurate, clear, and aligned with Eletive’s tone of voice. * Optimizing AI-Powered Support: Define and maintain guidelines for what the AI Agent can answer, when it should hand over to a human agent, and how it should escalate issues. Monitor its performance and customer feedback, identify gaps, and continuously improve its effectiveness. * Building Better Self-Service Resources: Create, maintain, and improve Help Center articles, guides, and internal documentation. Identify gaps in our self-service content and help customers find accurate answers independently, reducing avoidable support requests. * Collaborating Across Teams: Work closely with Customer Success, Product, and Development to share customer feedback, identify recurring issues, test new features and fixes when needed, and contribute to continuous improvements in our platform, support processes, and customer experience. TO THRIVE IN THE ROLE WE BELIEVE THAT YOU … 🌟 * Have a bachelor's degree in a relevant field or equivalent experience in customer service or technical support. * Have strong written and verbal communication skills and enjoy helping customers solve problems. * Are highly customer-centric and service-minded, with a genuine interest in creating positive customer experiences. * Are structured, detail-oriented, and organized, with the ability to manage multiple tasks and priorities simultaneously. * Have strong analytical and problem-solving skills and enjoy investigating issues to find practical solutions. * Are interested in AI and automation and enjoy evaluating, refining, and improving AI-generated responses. * Are responsive, open to feedback, and eager to learn and develop your product and technical knowledge. * Enjoy working collaboratively with different teams and sharing knowledge to help others succeed. * Are fluent in English, our common language for meetings and internal communication. * Are aligned with our Core Values: * We Grow Together: You enjoy collaborating with others, sharing knowledge, and contributing to a supportive team environment. * We Innovate and Iterate: You look for ways to improve support processes, documentation, and the customer experience. * We Lead Ourselves: You take ownership of customer issues, follow through on commitments, and proactively drive tasks to completion. This role requires authorization to work in Sweden as it’s based in Sweden. We are unable to provide visa sponsorship at this time, but we welcome applications from everyone eligible to work in the EU. WHY ELETIVE? 💜 At Eletive, we believe in creating a workplace where everyone can do their best work and enjoy a supportive, dynamic environment. This is what you can expect when joining us: * Be part of a team with diverse interests and backgrounds, united by a shared mission to make workplaces better. We speak many languages but we all unite in English in our meetings and internal communication. * Hybrid work setup, flexible hours, and two weeks a year to work fully remote from anywhere in the world. * Six weeks of vacation, a wellness grant, insurance package, and lots of snacks to keep you energized. * Our Malmö office is just three minutes from the central station, featuring a rooftop terrace, play area, and even a workout station. * Enjoy fika, Friday breakfasts, kickoffs, after works, and much more. We'd love to hear from you! Send in your application already today - we review applications continuously.

JOIN ELETIVE TO BUILD WORKPLACES WHERE PEOPLE THRIVE! 💜 Did you know that engaged employees feel a stronger sense of meaningfulness in their work and are 3x more likely to stay with their company? At Eletive, we believe engaged employees are the key to thriving organizations. That’s why our vision is simple: a world where people thrive at work and feel motivated and empowered to perform at their best. Eletive is not just our company name—it’s also the name of our intelligent People Success Platform. Our platform helps organizations measure and increase engagement, fostering workplaces where people truly thrive. We’re on an exciting scale-up journey with ambitious global growth plans—and that’s where you come in! WHAT'S THE ROLE ABOUT? 💻 We’re looking for a Product Manager who will join our Product & Engineering team. You thrive on connecting the big picture with the small details. In this role, you’ll combine forward-thinking with hands-on product management to make our product vision a reality. You’ll be part of a team dedicated to shaping the future of employee engagement and will work closely with colleagues across Product & Engineering, Customer Experience and Commercial. AI is a natural part of how we work. It’s built into all of our development, and we expect it to be part of how product management is done too. You’ll use AI every day to research, prototype, analyze and write faster and better, and you’ll help shape how we keep evolving our ways of working. You’ll also own the analytics behind the product. We grow through both product-led and sales-led motions, and data is at the heart of both. You’ll make sure we understand how users discover, adopt and get value from the platform. You’ll turn that understanding into clear insights and reporting for leadership. Your mission is making sure the moving parts come together into a product experience that truly empowers people at work - because that’s something you genuinely believe in. And through your work, you’ll directly contribute to improving the working lives of millions of employees worldwide. WHAT YOU WILL DO 🚀 * Lead and coordinate product initiatives from research to release. * Dive into the details: understand our product deeply and contribute with hands-on technical curiosity. * Use AI as a core part of your PM toolkit: for user research, hypothesis creation, rapid prototyping, specifications, and data analysis. * Work closely with an engineering team where AI is part of every step of development, and help us find new ways to build better and faster. * Explore how AI can create new value for our customers within the product. * Own product analytics across our growth model: define and follow up on metrics for activation, adoption, conversion and retention in our product-led motion. * Support our sales-led motion with product insights, such as usage signals and adoption data. Work closely with Commercial and Customer Experience to help them win and grow customers. * Turn data into clear, reliable reporting on product performance and progress to leadership. * Stay on top of industry research and translate insights into product improvements. * Communicate effectively across teams - acting as a bridge between tech, design, and business. * Balance structure and flexibility: follow processes where they matter, adapt where needed. * Prioritize the product roadmap, write clear specifications, and ensure smooth delivery. * Contribute to a culture of learning, collaboration, and low prestige. TO THRIVE IN THE ROLE WE BELIEVE THAT YOU … 🌟 * Have several years of experience as a Product Manager, ideally within SaaS. * Are an active user of AI tools in your daily work, and curious about how AI changes the way products are built and managed. * Are analytical and data-driven: you’re comfortable with product analytics, defining metrics and digging into data yourself. * Understand how product-led and sales-led growth work together in B2B SaaS, ideally with hands-on experience from both. * Enjoy combining structured, process-driven work with the ability to pivot when priorities shift. * Are curious and research-driven: you keep up with industry studies and trends. * Possess strong communication skills, can align diverse stakeholders and turn complex data into clear stories. * Value listening, learning, and collaboration over prestige. * Are comfortable working on several parallel projects and keeping an overview of the whole. * Write and speak fluent Swedish & English. * Are aligned with our Core Values: * We Grow Together: You value teamwork and helping others succeed. * We Innovate and Iterate: You embrace creativity and continuous improvement. * We Lead Ourselves: You take ownership and responsibility for your work. ROLE DETAILS * Start: Winter 2026/27 * Extent: Full-time * Location: Our HQ in Malmö, with possibility to hybrid work This role requires authorization to work in Sweden as it’s based in Sweden. We are unable to provide visa sponsorship at this time, but we welcome applications from everyone eligible to work in the EU. WHY ELETIVE? 💜 At Eletive, we believe in creating a workplace where everyone can do their best work and enjoy a supportive, dynamic environment. This is what you can expect when joining us: * Be part of a team with diverse interests and backgrounds, united by a shared mission to make workplaces better. We speak many languages but we all unite in English in our meetings and internal communication. * Hybrid work setup, flexible hours, and two weeks a year to work fully remote from anywhere in the world. * Six weeks of vacation, a wellness grant, insurance package, and lots of snacks to keep you energized. * Our Malmö office is just three minutes from the central station, featuring a rooftop terrace, play area, and even a workout station. * Enjoy fika, Friday breakfasts, kickoffs, afterworks, and much more. We'd love to hear from you! Apply today – we review applications continuously.

JOIN ELETIVE TO BUILD WORKPLACES WHERE PEOPLE THRIVE! 💜 Did you know that engaged employees feel a stronger sense of meaningfulness in their work and are 3x more likely to stay with their company? At Eletive, we believe engaged employees are the key to thriving organizations. That’s why our vision is simple: a world where people thrive at work and feel motivated and empowered to perform at their best. Eletive is not just our company name—it’s also the name of our intelligent People Success Platform. Our platform helps organizations measure and increase engagement, fostering workplaces where people truly thrive. WHAT'S THE ROLE ABOUT? 💻 As our new Account Manager to our team of four Account Managers including Freja, the Team manager, you’ll be an essential part of the team, contributing to Eletive’s mission, to increase well-being at workplaces worldwide. The Account Management team has been around for a few years, but is yet young, meaning there are still lots to influence and develop. Your focus will be on ensuring the growth of our current clients by identifying and pursuing new business opportunities. These opportunities may be discovered independently or through collaboration with our internal customer success team. Your key responsibilities will include: * Upselling and Cross-Selling: This aspect of the role involves identifying and capitalizing on opportunities to expand our services within existing client accounts e.g. selling add-on features, upgrade to a another package, selling integrations solutions or our service packages. * Renewals: In cases where the existing client's agreement is set to expire and our Customer Experience team needs support, it will be your responsibility as the Account Manager to negotiate and secure the renewal, ensuring the retention of the customer. * New Sales: To complement your sales pipe, you'll also be doing some new sales by prospecting, networking and getting referrals from current clients. Having happy clients are an important key here. To thrive in the role we believe that you … 🌟 * Have a successful track record of at least 4 years of driving sales within SaaS (Software as a Service), and preferably within the HR-space. You know how to close deals and grow accounts! * Are showcasing a passion for building a strategic pipeline and lasting client relationships, all supported with a strong drive for achieving sales success. * Are structured and organized and pay great attention to details, as all documentation need to be in order and updates can be required in multiple places. * Are tech-savvy. CRM systems and sales tools like Hubspot or Salesforce are your friends, you navigate them with ease and use them to stay organized and efficient. You also have hands-on experience using AI tools to support your sales work, and you're always looking for smarter ways to work. * Thrive in a work environment where change or new ways of working is everyday business. * Have a self-starter mindset; you proactively identify opportunities for improvement and are a driving force in the work. * Possess a strong collaborative nature, working seamlessly with internal teams like Marketing and Customer Success to drive success and business growth. * Write and speak fluent Swedish and English. * Prefer office first work: You are ready to work the majority of your time from our Malmö office together with the rest of the team. * Last but not least, you're aligned with our Core Values: * We Grow Together: You value teamwork and helping others succeed. * We Innovate and Iterate: You embrace creativity and continuous improvement. * We Lead Ourselves: You take ownership and responsibility for your work and result. ROLE DETAILS * Start: Winter 2026/27 * Extent: Full-time * Salary: Base salary + commission, Base salary level 42k-49k. Monthly OTE 60k-70k, no cap on commission. * Location: Our HQ in Malmö WHY ELETIVE? 💜 At Eletive, we believe in creating a workplace where everyone can do their best work and enjoy a supportive, dynamic environment. This is what you can expect when joining us: * Be part of a team with diverse interests and backgrounds, united by a shared mission to make workplaces better. We speak many languages but we all unite in English in our meetings and internal communication. * Our sales team currently works 4 days per week from the office to promote collaboration and customer-facing work - while still enjoying the flexibility to work remotely, including two weeks per year fully remote from anywhere in the world. * Six weeks of vacation, a wellness grant, insurance package, and lots of snacks to keep you energized. * Our Malmö office is just three minutes from the central station, featuring a rooftop terrace, play area, and even a workout station. * Enjoy fika, Friday breakfasts, kickoffs, afterworks, and much more. We'd love to hear from you! Send in your application already today - we review applications continuously.

JOIN ELETIVE TO BUILD WORKPLACES WHERE PEOPLE THRIVE! 💜 Did you know that engaged employees feel a stronger sense of meaningfulness in their work and are 3x more likely to stay with their company? At Eletive, we believe engaged employees are the key to thriving organizations. That’s why our vision is simple: a world where people thrive at work and feel motivated and empowered to perform at their best. Eletive is not just our company name—it’s also the name of our intelligent People Success Platform. Our platform helps organizations measure and increase engagement, fostering workplaces where people truly thrive. We’re on an exciting journey —and that’s where you come in! WHAT'S THE ROLE ABOUT? 💻 As a Sales Development Representative at Eletive, you’ll be an essential part of our growth journey, using a range of innovative tools—including AI and other tech solutions—to optimize lead generation and outreach. Joining our dynamic, international sales team based in Malmö, you’ll collaborate with a passionate group of around 25 sales professionals. Together, we’re making an impact in global markets, with a focus on the Scandinavian markets. By identifying and qualifying leads, you'll help fuel our sales pipeline and drive business expansion. Your key responsibilities will include: * Lead Generation & Outreach: Use innovative technology, including AI-driven tools, to identify and reach out to potential clients in our target markets. * Prospect Qualification: Engage prospects, identify their needs, and determine if they’re a strong fit for our services. * Cold Calls & Emails: Conduct cold calls and send cold emails to establish initial contact and drive engagement. * Collaboration: Closely collaborate with our Marktering department and our Account Executives to ensure a smooth transition for qualified leads, setting the stage for successful new sales processes. * Market Awareness: Stay informed about industry trends and competitor activity, allowing you to adapt your approach and keep a competitive edge. * Research & Creative Lead Generation: Conduct thorough research on prospects to tailor your outreach approach, enhancing discovery meetings and maximizing engagement. Continuously explore and fine-tune innovative lead generation strategies to stay ahead and expand our customer base. * Data Management: Keep track of all interactions in Hubspot (our CRM), ensuring accurate and up-to-date lead information. TO THRIVE IN THE ROLE WE BELIEVE THAT YOU … 🌟 * Are eager to kick-start your sales career in an international environment. * Demonstrate self-leadership and proactive problem-solving abilities. * Have a genuine curiosity in understanding customer needs and adapting accordingly. * Are willing to go the extra mile to achieve targets and embrace feedback for improvement. * Possess strong organizational skills to manage daily tasks efficiently. * Are committed to continuous self-improvement and learning. * Write and speak fluent Swedish and English. And of course – you can't wait to dive into the world of digital sales within an expanding company, and be part of shaping the future of our industry! ROLE DETAILS * Start: Fall 2026 * Extent: Full-time * Salary: Base salary + commission with no cap, Base salary level 27k-29k. Monthly OTE 30k-40k * Location: We expect you to work from our Malmö office 4 days per week WHY ELETIVE? 💜 At Eletive, we believe in creating a workplace where everyone can do their best work and enjoy a supportive, dynamic environment. This is what you can expect when joining us: * Be part of a team with diverse interests and backgrounds, united by a shared mission to make workplaces better. We speak many languages but we all unite in English in our meetings and internal communication. * Our sales team currently works 4 days per week from the office to promote collaboration and customer-facing work - while still enjoying the flexibility to work remotely, including two weeks per year fully remote from anywhere in the world. * Six weeks of vacation, a wellness grant, insurance package, and lots of snacks to keep you energized. * Our Malmö office is just three minutes from the central station, featuring a rooftop terrace, play area, and even a workout station. * Enjoy fika, Friday breakfasts, kickoffs, afterworks, and much more. We'd love to hear from you! Send in your application already today - we review applications continuously.