VML MAP

Who We Are​ MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. About WPP​ MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.  Are you passionate about guiding enterprise clients through complex marketing automation transformations? Would you like to lead technical implementations, mentor growing developers, and drive the adoption of cutting-edge tools developed by our Catalyst team? Then you might be just the Senior Application Consultant we are looking for! What will your day look like?​ As our new Senior Application Consultant (SFMC)​, you will play a pivotal technical lead role within our development and consultancy teams. You will deal with complex, moving pieces and lead the creation of highly efficient, scalable marketing campaign solutions for global brands. You will bridge the gap between technology and high-level marketing strategy, working directly with senior client stakeholders to translate complex business objectives into robust SFMC technical architectures. In addition to hands-on configuration and technical execution, you will serve as a subject matter expert and mentor, guiding cross-functional delivery teams and ensuring technical solutions align with overarching client goals. More specifically, your tasks include: • Leading cross-functional collaboration across operations, product, and client teams to ensure seamless enterprise delivery and long-term client success. • Championing the strategic adoption and expansion of Catalyst tools across our global client base, architecting tailored end-to-end solutions. • Streamlining complex client operations by designing and configuring advanced business logic, custom scripts (SSJS/AMPscript), and automated workflows in SFMC. • Translating complex client requirements into scalable technical specifications, architecture blueprints, and data models. • Establishing quality assurance and testing standards to guarantee the reliability of complex configurations, custom code, and new platform features. • Serving as a primary point of technical escalation to troubleshoot and resolve high-level application issues across SFMC environments. • Leading requirements-gathering workshops with senior client marketers to translate business objectives into advanced technical solutions. • Managing complex data architecture, SQL queries, and audience segmentation while ensuring data integrity, governance, and security. • Mentoring and upskilling junior Application Consultants and Specialists, fostering technical excellence across the team. • Proactively identifying opportunities to enhance and optimize the Catalyst platform and its features for enterprise clients. Who are you going to work with?​ You will join a senior team of developers, technical architects, data specialists, product managers, and project managers who are passionate about building enterprise products and customer experiences. You will also work closely with Client Partners, Solutions Architects, and client C-suite/technical leadership. What do you bring to the table?​ As a person, you are a strategic leader, an empathetic mentor, and an influential communicator who can confidently articulate complex technical concepts to non-technical stakeholders. You possess an open-minded, solution-oriented attitude that thrives in dynamic, fast-paced environments. You analyse problems pragmatically and take a big-picture consulting approach, actively advising clients and internal teams on technical best practices. In addition, you have: • 5+ years of hands-on experience with Salesforce Marketing Cloud (SFMC) across Journey Builder, Automation Studio, AMPscript, SSJS, and custom API integrations. • Deep, proven expertise in Marketing Operations, including advanced marketing automation setups and enterprise lifecycle marketing frameworks. • Extensive track record of designing, building, and optimizing complex, multi-channel customer journeys and trigger-based marketing programs. • Advanced client-facing consultancy skills, with proven ability to lead technical workshops, manage executive expectations, and adapt to diverse client ways of working. • Strong technical proficiency in JavaScript, SSJS, AMPscript, and HTML/CSS for building custom solutions inside marketing automation platforms. • Advanced data management expertise, including complex SQL querying, audience segmentation, data validation, and governance. • Demonstrated experience acting as a technical lead, mentoring junior team members, and driving quality standards across projects. A leader in personalized customer experiences​ WPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalisation at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands (including Ford, Jaguar Land Rover, Nespresso, IKEA, Lego, and Coca-Cola) to help them on their transformation journey to becoming truly customer-centric. Together, we are 1,000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. #LI-EMEA #LI-ONSITE WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.

Who We Are​ MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. About WPP​ MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.  Are you the bridge between what a client needs and what a business can deliver? Are you known for turning complexity into clear direction? If you're pragmatic and patient with people, yet analytical, commercial and solution-oriented, we'd like to hear from you. We are hiring two Operations Managers within Marketing Operations for our Copenhagen HQ. What will your day look like?​ You will lead a local delivery team and act as a trusted partner to our in-house departments, translating client needs and business priorities into clear, actionable direction for your team. More specifically, you will: • Manage a local delivery team of up to 15 people • Manage daily operations and stakeholder collaboration, working closely with other departments •  Setting the standard for a high-performing, collaborative and trusting team culture • Build strong, trusted relationships with internal and external stakeholders • Identify and drive operational optimizations within a standardized service setup For the right candidate, this role can open the door to a Global Operations Manager position, expanding your scope to leading delivery teams across our four locations globally and taking commercial ownership of your client's global operational services. Who are you going to work with?​ You'll join 200+ colleagues in Marketing Operations across Copenhagen, Toronto, Bangkok and San José, working with some of the world's most recognized brands including Coca-Cola, H&M, IKEA, Volvo, Shell, Nestlé and Colgate-Palmolive. What will you bring to the table?​ Most likely you'll be joining from a consultancy or agency background, where you've learned to navigate complexity, manage expectations, and turn it into clear next steps. Management experience is not required, but the ambition to grow into a larger leadership role is. As a person, you are: • Analytical and structured, with a logical approach to problem-solving • Patient and diplomatic, skilled at building relationships over time • Pragmatic and solution-oriented, with a natural drive to move things forward • Curious and a fast learner, who enjoys new challenges • A team player that brings out the best in people What can we offer? • Real management responsibility from day one • Commercial responsibility for the operational services of a global account • Experience working with some of the world's biggest brands • A role that almost always fits into a 9-to-5 structure, with a predictability that many consultancy and agency roles can't offer • Potential path to global leadership, managing delivery teams across our four locations All in all, this is a rare opportunity for ambitious talents who are looking to build management and global experience on top of their consultancy toolbox. A leader in personalized customer experiences​ WPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A global network​ We are part of the global WPP network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.  #LI-EMEA WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.

Who We Are​ MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. About WPP​ MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.  Step into the forefront of marketing brilliance as our next Senior Project Manager, where your delivery expertise and structured approach will shape the execution of global brand experiences. In this role, you’ll unlock the power of cutting-edge CRM systems and high-impact campaigns, managing the end-to-end delivery for some of the world’s most recognizable global brands. If you thrive on managing complex, large-scale projects, have a passion for data-driven customer journeys, and possess a deep understanding of premium brand ecosystems, your execution-focused mindset is the missing ingredient in our recipe for success. What will your day look like?​ You will be the key delivery partner for major global clients, guiding the execution of sophisticated CRM initiatives that optimize customer engagement, loyalty, and lifetime value. In this role, you must be a master of project governance, possess a deep understanding of CRM best practices, and excel at managing day-to-day communication with stakeholders on a global scale. You will focus on keeping projects on track, on budget, and delivered to the highest standards. More specifically, your tasks include: Leading the delivery and implementation of customer relationship management (CRM) and loyalty initiatives for major global brands. Focusing on executing sophisticated, personalized client communication campaigns from inception to deployment. Managing global client relationships from a delivery perspective, acting as a trusted operational partner to ensure project success. Developing detailed project scopes, complex timelines, and budgets, ensuring all deliverables are met efficiently and profitably. Producing high-quality project status reports and presentations for client meetings. Who are you going to work with?​ You will be the linchpin in a network of closely coordinated project managers, developers, data scientists, and experienced designers. You will work alongside competent teammates from all around the world who always go the extra mile to help one another. What do you bring to the table?​ We are on the lookout for an organized, delivery-minded individual with a proven track record of managing projects for large-scale global accounts. You are proactive in driving projects forward, ensuring campaigns not only meet but surpass client expectations regularly. You are an easy-going person with a proactive, positive mindset and the resilience to navigate the complexities of global matrix organizations. As you will be overseeing several workstreams simultaneously, you are highly organized and can keep the big picture in focus while showing great attention to detail. In addition, you have: 5+ years of experience in Project Management within CRM, digital marketing, or a related agency environment. Proven experience working with large global brands (experience in the luxury and/or automotive sectors is highly advantageous). Strong experience managing stakeholders across complex, global departments. Deep knowledge of what working with data, technical projects, and enterprise marketing automation platforms entails. Hands-on experience with the execution and implementation of projects within CRM, web, and/or marketing automation. Strong familiarity with enterprise platforms, ideally Salesforce Marketing Cloud or Adobe Marketing Cloud. The competence, confidence, and self-discipline to manage deadlines, estimates, and budgets excellently. Exceptional communication and presentation skills in English. A leader in personalized customer experiences​ MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. #LI-EMEA WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.