Senior Professional Services Engineer - PubSec - US Only

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to

increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital

transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more

secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a

core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency,

innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance

culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential

while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the

world develops software.

• Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim

based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of

GitLab.

As a Professional Services Engineer at GitLab, you'll partner with

public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such

as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus

installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll

balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that

fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make

delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's

product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a

strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote,

largely asynchronous environment.

Delivering GitLab installations and

upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures

Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and

knowledge transfer

What you'll do​ Deliver Professional Services engagements such as

installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including

completing projects on scope and on schedule.

Plan and execute GitLab deployments across a range of

architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and

configuration as code practices.

Oversee and perform migrations from multiple source systems to GitLab SaaS or

self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal

disruption.

Provide technical guidance across the GitLab feature stack, helping customers adopt best practices

that fit their goals, constraints, and operating environment.

Partner closely with project managers and

engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce

delivery issues across engagements.

Manage and deliver multiple customer projects at once, balancing customer

outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals.

Mentor

and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to

stronger, more repeatable delivery patterns.

Work closely with GitLab's product and engineering teams to remove

blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue

resolution and more consistent delivery.

What you'll bring​

Professional experience with one or more infrastructure as code or configuration as code tools, such as

Terraform, Ansible, Packer, Puppet, or Chef.

Experience with one or more infrastructure as code or

configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.

Active Secrets or TS/SCI clearance is required for this role due to the nature of the customers you’ll

support.​ Occasional travel to SCIF sites as

needed.​

Desirable locations - DC Metro, GA, TX, AL, CO or

UT​

Due to government security requirements, you must be a

United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be

eligible for this position​

Ability to support public sector customers with TS/SCI

clearance-related requirements for their environments and engagements.

Ability to lead technical delivery

end-to-end, including discovery, planning, documentation, and knowledge transfer.

The

Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully

through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer

stakeholders to deliver successful outcomes and help organizations expand how they use GitLab.

The base salary range for this role’s

listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary

rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of

education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market

data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more

information on our benefits

and equity.

Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$136,080—$230,040 USD

How GitLab

Supports Full-Time Employees​

• Benefits to support your health,

finances, and well-being

• Flexible

Paid Time Off

• Team Member

Resource Groups

• Equity Compensation &

Employee Stock Purchase Plan

• Growth and Development

Fund

• Parental

Leave

Please note that we welcome interest from candidates with varying levels of experience; many

successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups

are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and

allow our recruiters to assess your application.

Country Hiring Guidelines: ​GitLab hires new team

members in countries around the world. All of our roles are remote, however some roles may carry specific location-based

eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting

process.

Privacy Policy: ​Please review our Recruitment Privacy

Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative

action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement,

promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy,

lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental

or physical disability, genetic information (including family medical history), discharge status from the military, protected

veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and

Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment

based on any of these characteristics. See also GitLab’s EEO

Policy and EEO is the Law. If you have a disability or special need that requires accommodation,

please let us know during the recruiting

process.