Senior Service Designer (Expert Level)

About Justera Group

Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology

teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses

harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep

expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained

consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from

hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to

quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden.

About the Role:

We are seeking a highly experienced Service Designer with a strong strategic and operational mindset to support a large-scale

digital transformation initiative within a complex enterprise environment in the automotive sector.

This role requires a seasoned practitioner who can operate confidently across business, technology, and operations—connecting the

dots between strategy and execution, and ensuring that end-to-end services are designed around real user needs and organizational

feasibility.

The Service Designer will act as a key integrator across multiple stakeholders, helping to translate ambiguity into clarity, and

shaping coherent, scalable service experiences across the full customer and operational lifecycle.