Om tjänsten
Who We Are
MAP | WPP Enterprise Solutions designs, builds, and operates
the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead
clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in
engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit
across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google,
Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’
businesses.
About WPP
MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered
by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions,
creativity, production, enterprise solutions and expert strategic counsel.
We are seeking an experiences
strategist to drive the development and execution of omnichannel strategies for our top-tier global clients.
If you
have experience developing strategic thinking at the intersection of customer experience, data, and digital ecosystems - or are
eager to deepen your expertise in these areas - we would love to hear from you.
What will your day look like?
As
an experience strategist, you will:
- Work within a small client strategy team as part of MAP's broader and
growing Experience Strategy practice, collaborating with colleagues around the globe.
- Drive strategic deliverables, support in developing integrated channel plans that define the
overarching strategy across diverse touchpoints and journey creation.
- Assist in the integration of these
strategies across critical digital ecosystems, including email, mobile apps, social media, and emerging platforms, ensuring
cohesive and impactful customer experiences.
- Collaborate with cross-functional teams,
serving as the strategic bridge between CX, performance marketing, creative, media, and data teams. You will drive
optimization of end-to-end customer engagement, ensuring strategic alignment and seamless execution.
- Synthesize research and analysis, contributing to strategic workshops and translating insights and data into actionable
strategies, detailed personas, and customer journey frameworks.
- Craft compelling narratives and
contribute to thought leadership initiatives that position MAP as a strategic partner.
Who are
you going to work with?
At MAP, you will become part of a dynamic and international environment with strong opportunities
for both personal and professional development.
You will collaborate closely with specialists across the wider MAP
organization - including experts in technology, data, creative, and client leadership - across our global offices.
What do
you bring to the table?
- CRM strategy experience
- Experience working on strategies and communications for
a large-scale global clients
- You have the ability to make an impact quickly, a proactive attitude and a keen desire to
learn
- You can present confidently in meetings and workshop environments.
- You have experience working as part of
a wider client team to deliver work to a high standard collectively.
A leader in personalized customer
experiences
MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand
and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart
of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their
transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists,
strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
WPP (MAP/VML) is an equal opportunity employer and
considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a
culture of respect in which everyone feels they belong and has the same opportunities to progress in their
careers.
When you click “Apply now” below,
your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with
us, on how you can update your information or have the information removed please read our Privacy policy. California
residents should read our California Recruitment Privacy Notice.