Senior Project Manager

MAP | WPP Enterprise Solutions designs, builds, and operates

the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead

clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in

engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit

across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google,

Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’

businesses.

MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered

by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions,

creativity, production, enterprise solutions and expert strategic counsel.

Step into the forefront of marketing

brilliance as our next Senior Project Manager, where your delivery expertise and structured approach will shape the execution of

global brand experiences. In this role, you’ll unlock the power of cutting-edge CRM systems and high-impact campaigns, managing the

end-to-end delivery for some of the world’s most recognizable global brands. If you thrive on managing complex, large-scale

projects, have a passion for data-driven customer journeys, and possess a deep understanding of premium brand ecosystems, your

execution-focused mindset is the missing ingredient in our recipe for success.

What will your day look

like?​

You will be the key delivery partner for major global clients, guiding the

execution of sophisticated CRM initiatives that optimize customer engagement, loyalty, and lifetime value.

In this role, you must be a master of project governance, possess a deep understanding of CRM best practices,

and excel at managing day-to-day communication with stakeholders on a global scale. You will focus on keeping projects on track,

on budget, and delivered to the highest standards.

More specifically, your tasks

include:

Leading the delivery and implementation of customer

relationship management (CRM) and loyalty initiatives for major global brands.

Focusing on executing sophisticated, personalized client

communication campaigns from inception to deployment.

Managing global client relationships from a delivery

perspective, acting as a trusted operational partner to ensure project success.

Developing detailed project scopes, complex timelines, and

budgets, ensuring all deliverables are met efficiently and profitably.

Producing high-quality project status reports and

presentations for client meetings.

You will be the linchpin in a network of closely coordinated project managers, developers, data scientists,

and experienced designers. You will work alongside competent teammates from all around the world who always go the extra mile to

help one another.

We are on the lookout for an organized, delivery-minded individual with a proven track

record of managing projects for large-scale global accounts. You are proactive in driving projects forward, ensuring campaigns not

only meet but surpass client expectations regularly. You are an easy-going person with a proactive, positive mindset and the

resilience to navigate the complexities of global matrix organizations. As you will be overseeing several workstreams

simultaneously, you are highly organized and can keep the big picture in focus while showing great attention to detail.

5+ years of experience in Project Management within CRM,

digital marketing, or a related agency environment.

Proven experience working with large global

brands (experience in the luxury and/or automotive sectors is highly advantageous).

Strong experience managing stakeholders across complex,

global departments.

Deep knowledge of what working with data, technical

projects, and enterprise marketing automation platforms entails.

Hands-on experience with the execution and implementation of

projects within CRM, web, and/or marketing automation.

Strong familiarity with enterprise platforms,

ideally Salesforce Marketing Cloud or Adobe Marketing Cloud.

The competence, confidence, and self-discipline to manage

deadlines, estimates, and budgets excellently.

Exceptional communication and presentation skills in

English.

MAP is a world-leading Centre of Excellence

that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale,

marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we

work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.

Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative

minds from 55+ nationalities.

WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or

regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same

opportunities to progress in their careers.

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