Sökresultat för "Business Process Management"

AKTIEBOLAGET TETRA PAK

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. Job Summary Do you want to expand your knowledge and support Tetra Pak to set the foundation to perform at our best for the next 25 years? Are you a strong leader and natural change agent? Tetra Pak is seeking a Process Expert P2F Logistics to help build, implement and maintain the next generation of Logistics processes and solutions. As the Process Expert P2F Logistics, you will work with our business organisations and cross-functional stakeholders to understand their requirements to be successful and come up with innovative ways to automate and digitise our business processes according to design principles, securing harmonization and standard IT solutions. The successful candidate will thrive on solving difficult problems and adapting emerging technology to meet Tetra Pak’s business challenges. This demanding role will require strong communication skills and can reduce complex challenges to their essential details. It will also require good stakeholder management skills and a proven track record of getting things done with informal authority. The role is responsible for managing the Warehousing process under Plan to Fulfill (P2F) and corresponding solutions. The preferred location is Lund but the candidate can be based in any location within the European time zone. What you will do • Design, implement and refine the Warehousing process with a strong focus on harmonization across all Tetra Pak businesses. • Develop new process designs to improve standardization, harmonization, efficiency and cost effectiveness. • Act as the “guardian of standard”, by applying the Design Authority principles in every solution offered. • Collaborate with the other process teams, value streams and business stakeholders. • Develop, manage, and update all supporting documentation required for the Warehousing processes. • Work with the BPM Manager (Business Process Manager) to ensure that processes are modelled correctly and are meeting the required standards. • Keep up to date with all relevant IT vendor development pipelines to ensure that we leverage vendor-led innovation. • Build and maintain a culture of continuous improvement & operational excellence. • Constantly assess the external trends for the Logistics area. We believe you have • Leadership and coaching skills. • Excellent written and spoken communication skills. • Experience in Logistics, especially Warehousing, and strong business knowledge. • Stakeholder management skills • Planning / project management expertise. • Ability to work comfortably in an ambiguous environment. • Problem solving, conflict management, negotiation and decision-making capabilities. • 5+ years of experience in a fast-paced business environment. • You have a bachelor’s degree or higher. The Process Expert P2F Logistics will report to the Process Lead P2F Logistics under the Plan to Fulfill (P2F) process within the Process Office organisation. The position requires flexibility up to 20% international travel. As a person, you have a proven record of delivering results. You work well under pressure and are flexible and resilient. You are customer and business oriented. Furthermore, you are passionate and have a vision of how processes could or should be leveraged to maximize effectiveness. We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape A culture that pioneers a spirit of innovation where our industry experts drive visible results An equal opportunity employment experience that values diversity and inclusion Market competitive compensation and benefits with flexible working arrangements Apply now! If you are inspired to share our responsibility of protecting food to protecting the planet, please submit your CV in English at HR.Res.Admin.Sweden@tetrapak.com This job posting expires on 2026.07.20 Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

ABB AB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Service Business Process Manager. Your role and responsibilities We are looking for a senior leader to join ABB Robotics Customer Service as Global Manager Processes & Tools. In this role, you will lead a global team of Process Owners and Process Experts to harmonize, standardize, and continuously improve service processes aligned with our service strategy. As part of the Global Operations Management Team, you will play a key role in shaping the future operating model—ensuring scalable, efficient, and customer-centric processes across the organization. At ABB Robotics Customer Service, you will have the opportunity to drive global impact by shaping how we deliver service excellence. You will work with diverse teams across the world, influence key decisions, and contribute to a future-ready, customer-focused service organization. This is an exciting time to join us in Robotics, since we’ve announced the plan for SoftBank group to acquire ABB Robotics and become a stand-alone company outside of ABB. This is a revolutionary period in our 50+ year history, and we are entering a time of transformation and building the company towards a future of Physical AI. Your Responsibilities: Lead the design, implementation, and continuous improvement of global service processes and supporting applications in close collaboration with IS and key stakeholders Act as a hands-on Business Architect, ensuring alignment between service processes, value streams, and digital tools Translate business strategy, customer needs, and market dynamics into scalable processes Ensure a strong customer-centric approach, prioritizing initiatives based on business value and customer experience Support and guide global deployment, adoption, and change management for process and system improvements Ensure Health, Safety & Environment (HSE) requirements are embedded in all processes and tools Qualifications M.Sc. or Bachelor in engineering, IS/IT, business administration or similar, minimum work experience 10-12 years Proven experience in Service Business, with strong understanding of service execution Experience in global transformation programs Extensive background as a Business Architect, Process Manager, or similar role in a global, service-oriented environment Knowledge of process design, application landscapes, and data flows Strong track record of working with cross-functional stakeholders in global and matrix organizations Excellent stakeholder management, communication, and change leadership skills Strategic mindset combined with a hands-on, execution-driven approach More about us Recruiting Manager: Helena Bergsman-Smith. Union representatives – Sveriges Ingenjörer: Pia Sandström, +4672 525 90 30; Ledarna: Lenny Larsson, +46 706 32 85 47; Unionen: Roger L. Gustavsson, +46 730 30 30 36. We look forward to reading your application in PDF format. Last day to apply is July 31st. Please note that no interviews will be scheduled during the summer holiday period. Apologies for any delay in response. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Hitachi Energy Sweden AB

The opportunity At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation The HVDC division of Hitachi Energy is a rapidly growing global business at the forefront of pioneering groundbreaking solutions for the challenges of tomorrow's energy landscape. To support this rapid growth we are scaling up our operations and project delivery capability to ensure we sustain the highest levels of quality & reliability, while delivering on time and budget every time. We are looking for a dynamic Continuous Improvement professional to join our Global Quality and Continuous Improvement team and help support this journey. As leader of continuous improvement and operational excellence programs you will support the HVDC global business by coaching and leading quality and performance improvement projects. Reporting to the Global Head of Continuous Improvement you will contribute to the development and optimization of business processes, product quality & reliability as well as internal capability development and deployment of improvement methodologies across the organization. The role is flexible in terms of your location. Frequent travel to one of the main office locations in Ludvika and/or Västerås is required. How you'll make an impact You drive business performance improvement projects and support operational excellence activities across the business leveraging Continuous Improvement methodologies including Quality Tools, Lean, Sig Sigma and Agile. You coach on continuously improvement principles and practices, role modeling these attributes and contributing to the cultural transformation across the organization through the execution of projects. You act as a CI Subject Matter Expert, providing help and guidance on methods, tools and templates to drive improvement projects in the areas of defect reduction, productivity and Operational Excellence. You partner with management and functional experts to understand and support delivery of their organization’s vision, objectives and challenges. You drive the sharing of best practices, new processes, tools and improvements achieved through application of CI methodologies. You live core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business. Your background: Lean Six Sigma Black Belt (L6S) certification with experience in coaching and leading high value and complex CI projects. Several years of experience in continuous improvement and/or Quality engineering, preferably in the energy or engineering sector. Proven experience in leading and developing global programs. Demonstrated experience in leading and managing change in a dynamic, international, and fast-paced environment. Excellent analytical skills and data-driven decision-making. Exceptional problem-solving and communication skills A university degree in Engineering, Quality Management, or a related field. Experience in Agile project management, Automation and Digitization and Business process management an advantage. Fluency in English is required, both written and spoken. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis and therefore the advertisement may be made offline with short notice, so don’t delay – apply today! Please note that due to the summer holiday period, our recruitment process may take longer than usual. We appreciate your patience and understanding. More information: Recruiting Manager Afonso Machado, afonso.machado@hitachienergy.com, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Partner Michael Blomberg michael.blomberg@hitachienergy.com

ACADEMIC WORK SWEDEN AB

Join our client in revolutionizing banking operations! We are now looking for a passionate candidate who is an experienced PEGA Developer. You are offered secure employment, a role where you can grow long-term and last but not least - really good and competent colleagues. Boost your career and be a part of a dynamic team implementing cutting-edge solutions, optimizing processes, and building seamless workflows for our client. About the role Step into a dynamic position where you'll have a key influence in leveraging PEGA software for digital process automation, customer relationship management, and business process management. For the ideal candidate, the role evolves into a leadership position within the team. Your principal duty is to guide the design and implementation of automated flows, ensuring the optimal use of PEGA's capabilities to revolutionize banking operations. As the bank transitions from outdated manual processes, this team is at the forefront of crafting superior solutions. The organizational mission is to construct a groundbreaking process for customer product onboarding journeys with a broader vision of creating a functional system adaptable to various locations. Central to the approach is achieving a seamless digital self-service experience, enhancing navigation for both customers and internal handlers. This is a long-term assignment through Academic Work with the possibility of being directly recruited by the client if everyone is happy with the collaboration. You are offered To become part of a large international company at the forefront of technology The opportunity to develop internally and increase your expertise in banking and finance A dedicated consultant manager from Academic Work who will support and coach you in your future career Work tasks Lead the design and implementation of PEGA solution Develop and configure the PEGA workflow Support the architectural design work System and process documentation Assist other agile team members in their tasks We are looking for Senior PEGA Lead System Architect (Certification LSA) Previous experience as a PEGA developer, SSA (PEGA Senior System Architect), preferably experience from multiple different implementations. Previous experience in software development Very good knowledge of English in both speech and writing as it is used in daily work. Please specify in detail how you meet these requirements. If it is not clear in your application that you fulfill the above requirements, you will not be able to move forward in the selection process. It is meritorious if you have Experience in the bank industry To succeed in the role, your personal skills are: Cooperative Self-sufficient Problem solver Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

Resurs Bank AB

Strong governance and effective controls are fundamental to how we operate and succeed as a bank. You will therefore join an organization with a strong regulatory focus, where compliance is a top priority and there is a clear ambition to always do things the right way. Get an idea of the role You will be a key part of our Governance team, responsible for strengthening internal controls, supporting effective process management, and ensuring compliance with both internal policies and external regulations. As a Regulatory Specialist, you play an important role in ensuring that the bank’s governance framework and operational processes remain efficient and aligned with regulatory requirements. Working closely with the business, you help strengthen the control environment and drive meaningful improvements across processes and ways of working. Key responsibilities Coordinate horizon scanning, implementation and follow-up of regulatory requirements Develop, maintain, and ensure effective management of governance documents (policies, instructions, routines) Support the business with process mapping, controls, RACI models, and governance structures Lead projects and initiatives to strengthen internal controls, risk management, and compliance culture Prepare governance reporting and present materials to management and committees Contribute to digitalization and AI initiatives within governance and process frameworks On a personal level With a proactive and positive approach, you navigate complex environments and manage multiple priorities with confidence. You take clear ownership of initiatives, operate independently, and adapt easily to changing circumstances. Hands-on and action-oriented, you are unafraid of challenging existing ways of working to enhance efficiency and drive continuous improvement. You thrive in a dynamic and regulated environment where your balance of structure and flexibility makes a real impact. We believe you bring: At least 5 years experience from internal audit, regulatory or governance advisory, or a similar role within financial services or insurance. A background in Risk or Compliance is also highly relevant, particularly if you are interested in working more operationally with these topics. Experience with governance frameworks, document hierarchies, and process development Experience managing risk, incidents, and compliance requirements Proven ability within project and stakeholder management Interest or experience in digitalization and AI applied to governance or process work Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1

AXIS COMMUNICATIONS AKTIEBOLAG

As a Project Manager, you will take on a key role in leading cross-functional initiatives that shape the long-term direction of Global Supply Chain and Axis. In this role, you will navigate a stakeholder landscape, introduce new ways of working, and lead key initiatives. Who is your future team? You will join Global Supply Chain Development, a team within the Global Supply Chain organization. The team drives cross-functional business development. The team is a group of 7 specialists with expertise in Project Management, End-to- End Process Management, Analytics, ERP, Continuous Improvements, and Internal Communication. Together, our work strengthens The Global Supply Chain organization in delivering its mission and long-term strategy while contributing to Axis' global efficiency and success. What you'll do as a Project Manager As a Project Manager, you will take ownership of initiatives that shape the long-term strategic direction of Global Supply Chain. Your mission as a Project Manager is to own and drive cross-functional business development initiatives. In this role, you will influence strategic decisions and shape governance structures. You will bring clarity to and guide teams through change. With a broad understanding of business processes, systems, and cross-functional dependencies, you will analyze organizational impact across functions and translate challenges into scalable, future-proof solutions. You will also be an ambassador for our continous journey with AI solutions to increase business efficiency. You will work closely with project stakeholders and specialist across Global Supply Chain and Operations to drive strategic decisions with lasting impact. Your main responsibilities include: Leading cross-functional improvement initiatives Bringing clarity and creating structure to guide in the decision-making process Developing business cases and create a sense of urgency Defining clear success metrics and ensuring follow-up on business impact and long-term outcomes Designing strategies and translating organizational challenges into scalable, future-proof solutions Leading through change and ensuring sustainable adoption of new capabilities and ways of working Challenging existing structures and introducing new innovative approaches Educating stakeholders on new processes, ways of working, and implemented solutions Contributing to the development of the team Who are we looking for? You are an experienced Project Manager with strategic insight. You can combine analytical depth with the ability to influence decision-making. You are a positive and curious Project Manager who thrives in a dynamic environment where change is constant and opportunities are numerous. You can comfortably switch between detailed process to high level strategic thinking - connecting the dots and helping teams see the bigger picture. You enjoy leading cross-functional projects, bringing clarity to complex scenarios, and solving challenging problems. You are confident in influencing stakeholders at all levels. You are self-driven, structured, and capable of planning and managing your own activities to deliver high-quality outcomes. You bring experience from managing cross-functional Supply Chain related initiatives. You understand organizational processes, dependencies, and technical landscapes - and enjoy guiding project teams and stakeholders through change to achieve measurable impact. Strong collaboration skills and strong communication skills are essential. We expect you to have: A relevant university degree (minimum B.Sc.) At least 3 years' experience in project management within supply chain Proven experience of initiating, executing, and completing supply chain and business improvement projects Proven experience of working with structured project management methodology Proven experience of professional flexibility to easily and efficiently transition across contexts Experience working within supply chain in a global environment Advanced stakeholder management and communication skills What Axis has to offer We are a world leader in network video, where cutting-edge technology meets global impact. Here, you'll contribute to meaningful projects that shape the future of security and surveillance - developing solutions used worldwide. As a fast-growing company, we offer exciting career opportunities. You'll grow professionally through continuous learning, supported by a collaborative team that values creativity, innovation, and work-life balance. Your well-being matters to us. We offer a range of benefits, including a company bonus, Friday cake, wellness allowance, health insurance - and even your own Axis bicycle. Ready to Act? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. We welcome all applications. We go through applications continuously so don't wait - send in your application today! In case of questions, please reach out to recruiting manager Malin Haag, Manager Global Supply Chain Development at +46 46 272 1800 Vacation is important! At Axis we value work-life balance and that means that during summer many of us are on a well-deserved vacation. During this period of time, you can expect some delay in our response, but we will get back to you as soon as possible!

AKTIEBOLAGET SANDVIK COROMANT

Do you thrive on turning complex business needs into clear, actionable solutions? As a Business Developer, your work shapes how we improve Operations processes end-to-end and ensure they truly meet the needs of our organization. Why Sandvik Coromant? With us, your ideas have a real impact by improving how we plan and fulfill customer demands across the business. Work at the center of strategic business process development and process improvement Collaborate with stakeholders across operations, and partner organizations Play a key role in developing and establishing new processes and solutions that improve performance, delivery, and customer satisfaction Your mission In this position, you drive the development of end-to-end Plan to Fulfill process by defining requirements and ensuring improvements align with real business needs. Your work spans multiple scenarios, products, and stakeholders, with a clear focus on delivering fit-for-purpose enhancements that support organizational goals. Job responsibilities Define problems, demands, and success criteria för new business solutions Gather, document, and align requirements with stakeholders and sponsors Identify and evaluate solution options based on requirements, cost, and compliance Lead stakeholder collaboration to ensure shared understanding and alignment Document solution proposals, including risks, benefits, and business impact Support implementation by handing over analysis and staying involved during execution Location and flexibility The location for this position is globally flexible close to a Coromant office, for example, Sweden (Sandviken or Gimo), Poland (Katowice) or India (Pune). Your profile With a strong understanding of business operations in a Plan to Fulfill context, you bring a structured approach to analysis and development. You’re comfortable navigating complex environments and connecting strategy, processes, and technology into meaningful outcomes. You also bring: Strong knowledge of business operations, challenges, and success factors Experience with business process documentation and analysis Understanding of company strategy and how it translates into execution Knowledge of IT environments, development processes, and operation models Skills in stakeholder management, communication, and leadership in change initiatives You’re a collaborative problem solver who builds trust across teams and communicates clearly with both technical experts and leadership. A proactive mindset and the ability to challenge assumptions help you guide work forward and ensure solutions deliver real value. Our culture Innovation is in our DNA and we’re proud to shape the future of manufacturing in close collaboration with our customers and partners. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career opportunities in an inspiring global environment. Meet some of your future colleagues at our career page or visit our website, LinkedIn or Facebook page to get to know us further. Contact information Are you curious to know more about this position? Please contact Paulo Sinigaglia, hiring manager, at paulo.sinigaglia@sandvik.com We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter. Union contacts (Sweden): Thomas Lilja, Unionen, +46 (0)70-261 04 82 Tord Engström, Akademikerföreningen, +46 (0)76 106 62 87 Peter Olsson-Andrée, Ledarna, +46 (0)70-222 48 55 Recruitment Specialist: Lisbeth Häggström At Coromant, we value work-life balance and due to summer vacation, it may take a little bit longer until we reply in this process. How to apply Send your application no later than July 17th, 2026. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0094118. We aim for an open and fair recruitment process and use different tools to ensure objective assessment. Later in the process, you may be invited to complete a personality and logic test. To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com

Veritaz AB

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for a Business Analyst What You Will Work On Gather, analyze, and manage business requirements across multiple domains Facilitate workshops with stakeholders to define business needs and processes Document and maintain clear process flows, requirements, and traceability Support solution design and validation activities Work with feature and requirement refinement in agile environments Identify gaps between current and target processes Support CRM and core banking transformation initiatives Contribute to credit, payments, collections, and finance domain analysis Ensure alignment between business goals and IT delivery Collaborate with vendors, developers, and internal stakeholders Support continuous improvement and process optimization initiatives Ensure high-quality documentation using tools such as Jira What You Bring Minimum 5+ years of experience as a Business Analyst in large transformation programs Experience from Core Banking or Financial Services transformation projects Strong domain knowledge in banking, leasing, and financial services Experience working with CRM implementations Knowledge of banking domains such as credit, payments, collections, and finance Strong analytical and problem-solving skills Experience working with Jira and requirement management tools Ability to translate complex business needs into clear, actionable requirements Strong communication and stakeholder management skills Experience working in administrative and cross-functional roles Fluent in Swedish and English (written and spoken)

SAAB AKTIEBOLAG

Your Role We are part of a large-scale digital transformation programme aimed at digitalising and streamlining product lifecycle management across our engineering and manufacturing organisation. The programme spans multiple business units and involves deep integration between PLM and ERP systems. We are looking for a Product Configurator Specialist - or a Business Analyst with a strong IT and PLM affinity - to support the programme. This role sits at the intersection of business process design and system configuration. You do not need to come from a Siemens background; what matters most is a solid understanding of variant and product configuration logic. We are open to candidates at different career stages - if this sounds like you, reach out. Your Profile Key Responsibilities: Analyse and document product configuration requirements and variant rules. Support configuration of a Product Configurator tool (Siemens or equivalent background welcome). Bridge the gap between business stakeholders and IT/PLM teams - translating complex configuration needs into workable solutions. Participate in testing, validation, and go-live activities. Contribute to process documentation and user training. Required Skills & Experience: Understanding of product configuration principles (variant logic, option/feature models, rules-based configuration). Experience with PLM, CPQ, or similar configuration-heavy environments. Strong analytical skills and ability to map business processes to system capabilities. Comfortable working in an IT project environment with developers and architects. Fluent in English; Swedish is a plus. It is an advantage if you have: Hands-on experience with Siemens Teamcenter Product Configurator, SAP Variant Configuration, or similar tools. BA certification or structured requirements engineering background. Familiarity with aerospace or defence product structures. Experience working in Agile or hybrid project methodologies. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. What you will be a part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,100 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here.

MSX INTERNATIONAL LTD. ENGLAND, FILIAL

MSX International är en global bransch-ledande leverantör av konsulttjänster och Business Process Outsourcing till fordonsindustrin med över 5000 medarbetare. I Norden är vi stolta över vårt team bestående av drygt 100 experter som levererar mätbara resultat med hög kvalitet. MSX investerar kraftfullt inom digitalisering för att öka vårt försprång som den ledande aktören i att supportera fordonsindustrin i en föränderlig tid. Tack vare vårt fokus på utveckling och kvalitet, växer vi snabbt och har de flesta biltillverkarna som kunder. Ett exempel är Volvo Car Corporation som tilldelat oss utmärkelsen Volvo Quality Excellence (VQE) för vårt arbete som leverantör. Rollen Som Delivery Leader inom Norden/CEE för Consumer Engagement/Distribution & Sales Performance kommer ditt åtagande att vara att leverera högsta möjliga kvalitet till kunderna och främja kontinuerlig förbättring inom vår organisation. Du kommer att främja standardisering baserad på innovativa digitala lösningar och fungera som kontaktperson för kunder och intressenter. Du kommer ha personalansvar och delta aktivt i personalrelaterade frågor och säkra och övervaka kvalitet för den verksamhetsgren som du ansvarar för samt upprätthålla ett partnerskap med lokal/regional/global kundledning i försäljningsfaser. Arbetsuppgifter: • Kvalitetsleverans: Säkerställa värdeleverans av högsta kvalitet till befintliga företag/kunder • Design och leveranshantering: Övervaka design, leverans, uppsättning och leveranshantering av nya affärer över hela värdeflödet på lokal nivå • Affärslösningsleverans: Driva den lokala värdeflödesleveransen för att uppnå lokala mål (i linje med regionala och globala mål) • Kontinuerlig förbättring: Implementera lean och kontinuerliga förbättringar över hela värdeflödesleveransen • Feedback och innovation: Ge feedback till den regionala/globala leveranschefen om lösningsutvecklingsmöjligheter baserat på kundinteraktioner och branschkunskap, vilket främjar innovation • Försäljningsstöd: Stödja den lokala/regionala/globala kundledaren under försäljningsfaserna • Personalledning och kvalitetsledningssystem: hantera personal, fastställa mål, genomföra prestationsbedömningar och övervaka medarbetarengagemang. Övervaka även projektleverans enligt MSX QMS och vidta korrigerande åtgärder • Bygga affärscase för att demonstrera avkastning på investeringen (ROI), kunskap inom förstudier • Samarbeta, kommunicera, stödja och dela bästa praxis med leveransledarna på alla marknader Om dig • Du har minst 5 års erfarenhet som projektledare, inom fordonsindustrin, helst inom kundupplevelseutveckling och/eller utveckling av bilförsäljning • Du har relevant erfarenhet av Account Management och är van vid att komma ikapp med olika projekt och kunder • Du har varit personalchef för stora team • Du har relevant erfarenhet av processförbättring och lean-metoder • Du har utmärkta kommunikations- och samordningsförmågor • Kandidatexamen eller motsvarande arbetslivserfarenhet • MS Office 365-program (PowerPoint, Word och Excel) • Svenska språkkunskaper på C1-nivå eller modersmålsnivå • Engelska språkkunskaper på C1-nivå eller affärsnivå • Du trivs med att arbeta i en internationell miljö • Förmåga att kommunicera empatiskt på olika nivåer • Förmåga att optimera resursplanering • Tidigare erfarenhet av resultat- och förlusthantering och prognostisering är ett krav • Förmåga att planera åtgärder för utbildning och coachning för sin egen domän Community Vad vi erbjuder: • 6 veckors semester • Tjänstebil • Bonus • Förmånstelefon och laptop Vi erbjuder en månadslön i intervallet 53 000-60 000 kr för denna tjänst. Lönen sätts i enlighet med vår lönepolicy och baseras på utbildning, kompetens, kvalifikationer och erfarenhet. Som medarbetare hos MSX arbetar du i en dynamisk och inkluderande miljö där både medarbetare och kunder är i fokus. Vi brinner för hållbarhet och strävar efter att göra skillnad – varje dag. Som en del av vårt team erbjuder vi dig: Flexibilitet – möjlighet att arbeta hemifrån för att skapa balans i vardagen Trygghet – vi har kollektivavtal som ger dig stabila villkor Förmåner som gör skillnad – friskvårdsbidrag, förskottssemester och betald ledighet vid hälsobesök är bara några exempel Arbetsplats och omfattning • Baserat i Göteborg, Sverige • Heltidstjänst, 40 timmar per vecka • Hybridarbete: Flexibel arbetsmiljö, inklusive dagar med hemarbete • 25 % till 30 % möjlig mobilitet för affärsresor inom Sverige och enstaka resor inom Europa Additional Information: Med över 5 000 medarbetare i mer än 80 länder världen över erbjuder våra team branschledande expertis inom: • Konsumentengagemang • Prestanda för reservdelar, tillbehör och service • Handlingsbara insikter • Reparationsoptimering och efterlevnad • Lärandelösningar • Distribution och försäljningsprestanda Vår dokumenterade framgång innebär att vi idag samarbetar med nästan alla biltillverkare på marknaden. MSX:s syfte Att ge Movers och Makers möjlighet att blomstra i en ständigt föränderlig värld. MSX:s mission Att utnyttja vår expertis inom mobilitet, kreativiteten hos våra globala team och kraften i teknologin för att skapa skräddarsydda, hållbara och innovativa lösningar. MSX:s vision Att vara kundernas förstahandsval, erkända för vår operativa excellens och vårt engagemang för att driva förändring och innovation inom mobilitetsindustrin.

SCANIA CV AKTIEBOLAG

Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future. Role Summary We are looking for a business architect to support our Inbound Processes within Logistics. The process is divided in three main domain areas: Material Planning, Transport Planning and Logistics Supplier management and you will support one of these areas. As a Business Architect you will play an important role in bridging the gap between business objectives and technology solutions together with IT. You will be responsible for analysing our business processes, identifying opportunities for improvement, and designing innovative business solutions that drive efficiency, optimize performance, and align with our strategic goals. This role requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams. Your main responsibility will be to support the business process owners with both Group related discussions but also with brand scope securing the alignment between short term and long term business design. Job Responsibilities Collaborate with business stakeholders within Scania and Traton Group to understand their objectives, challenges, and requirements within the Logistics areas Analyze and document existing business processes and systems to identify areas for improvement and optimization. Develop and maintain business architecture frameworks, models, and roadmaps that align with organizational objectives. Provide guidance and support to project teams and product owners throughout the implementation lifecycle. Evaluate emerging technologies and industry trends to inform strategic decision-making. Drive continuous improvement initiatives to enhance business processes and outcomes. Who You Are Bachelor's degree in Business Administration, Information Systems, or related field (Master's degree preferred). Extensive experience within at least one of the Logistics areas mentioned above Proven experience as a Business Architect or in a similar role, with a strong track record of delivering successful business solutions. Solid understanding of business architecture principles, methodologies, and frameworks (e.g., TOGAF, Zachman). Expertise in business process analysis, requirements gathering, and solution design. Experience working in Agile environments and familiarity with Agile methodologies. This Is Us We are a team of enthusiast Business Architects and Product Owners who are developing the business architecture area within Scania Logistics together. Scania Offers We offer a dynamic, flexible workplace with hybrid work options, including Scania Sergel and Midway hubs. With a structured development plan and courses, Scania supports your career growth both locally and internationally. Benefits include training at our health center Gröndal or wellness allowance, result bonus, flexible hours, and company car leasing. Scania also hosts events for employees and their families, and Stockholm residents enjoy direct access to Södertälje via Scania Job express buses. Application Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes. Apply as soon as possible, no later than 2026-07-21. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.

CERN

What you'll do You will drive the evolution of CERN's Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider. Learn more: https://osi-dep.web.cern.ch/sms/ Your responsibilities Identify and present relevant technical solutions (e.g. AI based automation) by following new releases and announcements from the PaaS service provider (ServiceNow). Regularly interact with business process experts to capture business needs. Prepare and maintain a functional platform development plan in collaboration with our providers, business and the lead developer, participate to prototype building. Assist and replace when needed the platform lead developer in coordinating development effort. Participate to the control and support of development activities, ensuring maximum optimisation, health and compliance with the PaaS platform, security and service management industry best practices. Your profile Extensive experience in the configuration and development of a comprehensive Service Management platform, preferably ServiceNow. Demonstrated experience in architecting in PaaS platforms. Knowledge of programming techniques and languages: extensive knowledge of scripting languages, web services, software development processes and techniques together with life-cycle management concepts. Experience with database and security architectures. Knowledge of Service Management methodologies, such as the ITIL framework would be an asset. Master's degree or equivalent relevant experience in the field of Computing or a related field. ITIL certificate is an advantage. Your skills Architecture and design of ICT systems: based on capturing and analysis of requirements. Re-use, refactoring, integration and porting of existing software: : understanding the principles of incremental and logical integration of components in order to create operational services. Identification and selection of relevant emerging ICT technologies. Development of application software. Shares knowledge and expertise freely and willingly with others; coaches others to ensure knowledge transfer. Delivers presentations in a structured and clear way; adjusts style and content to the audience; responds calmly and confidently to questions. Builds and maintains constructive and effective work relationships. Promotes synergy and cooperation between the various parts of the Organization. Spoken and written English, with a commitment to learn French. Be sure to meet the eligibility criteria You are a national of a CERN Member State or Associate Member State. Currently, we cannot consider applications from Pakistani and Lithuanian nationals for positions with a 2026 start date, as the ceiling defined under Article II.5 of the Associate Membership Agreement has been reached. You have relevant qualifications and professional experience. If you have previously held a Staff contract at CERN, you will not be eligible for these positions. Please pay attention to the additional criteria and requirements for this specific position and mentioned above. You will need these documents to complete your application Your CV (English or French) Any document you consider relevant to your application

SAAB AKTIEBOLAG

Site Security Manager at Saab Naval, Järfälla/Muskö Want to influence the bigger picture? At Saab, you can realize amazing innovations that keep people and societies safe. Together, we can truly make an impact - and your part matters. Your role Do you want to develop security at one of Sweden's most high-tech companies? At Saab security is prioritized, on top management's agenda and crucial for competitiveness, profitability and trust in a challenging global market. In this role you will work in an international environment where advanced security threats are part of everyday business, alongside complex business environments and projects with high business impact. Your operational role is to strengthen the Site Security in Järfälla or Muskö, and you will report to the Head of Site & Physical Security who is directly reporting to the Head of Security. Your main tasks will be: Strengthening the site security Performing audits and maintaining regulatory and policy compliance Teaching, training and presenting You will liaise and collaborate extensively internally and externally. You will be based in Järfälla or Muskö, but we are a global company working in an international context meaning both domestic and international travel will be required. Your profile You are the hands-on type of person, don't sit still and wait for the business to come to you because you are already there. To be successful in this we believe you have experience in physical construction framework, are interested in security technology e.g. alarms, cameras, radars etc. and have an eye on how to protect our sites from intrusion. You can take responsibility for your own area and understand how your part contributes to the greater good. You are not afraid to work alone but you are a true team player who thrives against common goals through being active and present. You are a socially skilled person who easily builds relationships and collaborates both within and outside of the company. You are comfortable in making decisions and have a high degree of integrity. You take pride in your interest in security, and you stay informed about changes in legislation and requirements within your area of responsibility. Desired skills: Documented experience from physical security and regulations both in the national and the international context Documented experience in Swedish security protection act Good communication skills in Swedish and English, verbal and written We consider it an advantage if you have: Several years of experience from working for government authorities or in a global company including understanding security related issues in the business process Experience from and ability to build and maintain networks and good relations inside as well as outside your own organization Experience from working with international and/or non-governmental organizations classified information and compliance You are a true team player, and as such you focus on team results. Personal qualities will be of the outmost importance, and it is paramount that you are a trustworthy individual with strong ethics and personal integrity. You understand the need for balanced security in a business-driven environment. As a Site Security Manager at Saab Naval, you are likely to get in contact with classified information. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. What you will be a part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement.

Edge of Talent AB

När ett affärssystem förändras påverkas inte bara tekniken, hela verksamheten förändras. Bakom varje lyckad implementation finns en projektledare som kan förena verksamhetens mål med tekniska möjligheter, skapa samsyn mellan olika intressenter och driva förändringen hela vägen från idé till etablerad lösning. På Edge samarbetar vi med företag och organisationer som investerar stort i sina digitala affärsplattformar. Vi hjälper våra kunder att modernisera verksamhetskritiska system, effektivisera processer och skapa hållbara digitala arbetssätt. Nu söker vi fler Business Systems Project Managers med erfarenhet av att leda komplexa implementerings och transformationsprojekt inom ERP, CRM och andra affärssystem. Vi söker inte till ett specifikt uppdrag. Vi söker dig som vill vara en del av vårt nätverk av seniora konsulter och vara redo för nästa spännande möjlighet. Där verksamhet och teknik möts Som projektledare inom affärssystem ansvarar du för mer än en teknisk implementation. Du leder förändringsresor som påverkar arbetssätt, processer och organisationer. Du arbetar nära verksamheten för att förstå behov och mål, samtidigt som du samordnar utvecklingsteam, lösningsarkitekter, leverantörer och andra nyckelpersoner. Din uppgift är att skapa struktur, fatta välgrundade beslut och säkerställa att projektet levererar verkligt affärsvärde. Hos våra kunder kan uppdragen omfatta allt från införande av nya affärssystem och molnbaserade plattformar till modernisering av befintliga lösningar, systemkonsolidering eller internationella utrullningar. Projekt som förändrar verksamheter Vi arbetar med kunder inom flera olika branscher där affärssystem är en central del av verksamheten. Projekten kan handla om ERP och CRM-implementationer, migreringar till molnbaserade lösningar, processförbättringar, integrationer mellan affärssystem och andra verksamhetskritiska applikationer eller större digitala transformationsinitiativ. Många uppdrag genomförs i internationella miljöer med flera leverantörer och intressenter, där ett tryggt ledarskap och en god förståelse för både verksamhet och teknik är avgörande för ett lyckat resultat. Vi tror att du har Du har minst åtta års erfarenhet av projektledning inom IT och har under flera år arbetat med affärssystem eller större verksamhetsnära digitaliseringsprojekt. Du känner dig trygg i att leda projekt där många olika delar av organisationen påverkas och där förändringsledning är en naturlig del av uppdraget. Du har erfarenhet av att planera och följa upp projekt, hantera budget, resurser, leverantörer och risker samt skapa tydlig kommunikation mellan verksamhet och IT. Du förstår hur affärssystem stödjer organisationens processer och har erfarenhet av att arbeta nära beslutsfattare, processägare och verksamhetsexperter. Erfarenheter som vi ofta efterfrågar Vi ser gärna att du har arbetat med ett eller flera av följande områden: Microsoft Dynamics 365 SAP Salesforce Oracle IFS ServiceNow Microsoft Power Platform Microsoft 365 ERP- och CRM-plattformar Master Data Management Integrationer och API:er Datamigrering Cloud Transformation Business Process Management Förändringsledning Internationella implementationer Program- och portföljstyrning Har du erfarenhet av agila arbetssätt, hybridleveranser eller certifieringar inom projektledning ser vi det som ett plus, men det viktigaste är din förmåga att skapa resultat i komplexa förändringsprojekt. En projektledare som bygger förtroende Vi tror att du är en person som skapar lugn även när projekten är komplexa. Du är tydlig och har lätt för att bygga relationer med människor i olika roller och på olika nivåer i organisationen. Du tycker om att arbeta nära verksamheten, har ett affärsmässigt perspektiv och drivs av att skapa lösningar som fungerar långsiktigt inte bara vid driftsättning, utan även i vardagen efter att projektet är avslutat. Ett långsiktigt partnerskap På Edge ser vi våra konsulter som långsiktiga samarbetspartners. Vi vill förstå vad som motiverar dig, vilken typ av uppdrag du trivs i och hur vi kan bidra till din fortsatta utveckling. Vi samarbetar med kunder inom bland annat industri, handel, energi, finans, offentlig sektor, life science och andra verksamheter där affärssystem spelar en avgörande roll för verksamhetens utveckling. Vi välkomnar både dig som vill arbeta som projektanställd och dig som driver eget konsultbolag. För oss är det viktigaste att skapa långsiktiga relationer med människor som delar vårt engagemang för kvalitet, ledarskap och hållbara leveranser. Välkommen till Edge Om du vill fortsätta leda affärskritiska projekt där teknik, verksamhet och människor utvecklas tillsammans vill vi gärna komma i kontakt med dig. Skicka gärna ditt CV. Vi arbetar löpande med att matcha våra konsulter mot nya uppdrag och ser fram emot ett förutsättningslöst samtal om hur vi kan skapa nästa steg i din karriär tillsammans. Vi ser fram emot att höra från dig.

Professional Galaxy AB

Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus is always on high quality, professionalism and clear, measurable results. We are now seeking a Technical Project Manager for one of our clients. About the assignment: We are seeking an experienced Technical Project Manager to lead a complex migration of leasing products from an existing platform to a new technology platform. The role requires a strong combination of project management, business analysis, stakeholder management, and technical understanding to ensure that business requirements are accurately translated into technical solutions and successfully delivered. The successful candidate will act as the primary link between business stakeholders and external development teams, ensuring that requirements are clearly defined, prioritized, implemented, tested, and delivered according to agreed timelines and quality standards. Key Responsibilities • Lead the end-to-end delivery of a complex leasing platform migration project. • Define, manage, and execute the project plan, including scope, timeline, budget, risks, dependencies, and deliverables. • Facilitate workshops and maintain close collaboration with internal business stakeholders to capture, analyze, validate, and document business requirements. • Translate business needs into clear functional and non-functional requirements suitable for technical implementation. • Act as the primary interface between business users and external software development teams. • Ensure effective communication across technical and non-technical stakeholders throughout the project lifecycle. • Coordinate solution design discussions and support architectural decision-making together with technical experts. • Manage project governance, status reporting, steering committee meetings, and decision logs. • Identify project risks, mitigation strategies, and escalation paths. • Coordinate User Acceptance Testing (UAT), defect resolution, and production readiness activities. • Support data migration planning, system integration activities, and cutover planning. • Ensure successful project delivery while maintaining high standards of quality and stakeholder satisfaction. Required Qualifications • Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. • 7+ years of experience managing complex IT implementation or migration projects. • Demonstrated experience leading platform migration or digital transformation initiatives. • Experience working within leasing, financial services, banking, or similar highly regulated industries is highly desirable. • Strong understanding of software development lifecycles (Agile, Scrum, Waterfall, or hybrid approaches). • Experience working with external software vendors and distributed development teams. • Proven ability to manage multiple stakeholders with differing priorities. • Excellent analytical, planning, and problem-solving skills. Technical Understanding The ideal candidate is not expected to be a software developer but should possess sufficient technical knowledge to: • Understand system integrations and API-based architectures. • Participate in technical discussions and challenge proposed solutions where appropriate. • Understand data migration principles and common migration risks. • Interpret technical documentation and solution designs. • Bridge communication between business and technical teams. Key Competencies • Excellent stakeholder management • Strong communication and facilitation skills • Requirements elicitation and documentation • Business process analysis • Risk and dependency management • Decision-making under uncertainty • Negotiation and conflict resolution • Structured and detail-oriented approach • Ability to work in fast-paced, cross-functional environments • Strong leadership and influencing skills without direct authority • Jira, Confluence, Azure DevOps, or similar project management tools Preferred Experience • Leasing products and leasing operations • Financial systems migrations • Product migration and portfolio transformation • Data migration projects • Vendor management • Regulatory or compliance-driven projects Success Criterias Success in this role will be measured by the ability to: • Deliver the migration within agreed scope, timeline, and quality objectives. • Ensure business requirements are fully understood, documented, and successfully implemented. • Maintain strong collaboration between business stakeholders and external development teams. • Minimize project risks and production issues during migration. • Achieve a smooth transition to the new platform with minimal business disruption. • Build stakeholder confidence through transparent communication, proactive issue management, and effective project governance. Additional information As it is the holiday season, the selection process may take longer than usual. Assignment start: ASAP Remote work: No Assignment duration: 1 year Geographical region: Sweden\Stockholms län, \Stockholm (STOCKHOLM) Reply no later than: 2026-08-03 Are you the right person for the assignment, or do you want to recommend a strong candidate? Do not hesitate to contact us. Please apply directly through our system with: - Your updated CV in english - Availability to start the assignment In the motivation, describe why you are suitable for this assignment - refer to previous consulting assignments, employmxent, education and personal qualities. Please note: We do not accept any applications through mail. All applications have to be sent through the portal to be valid. Offer continuously: Please note that for this role we offer continuously. That means that we sometimes remove the assignments before the deadline. If you are interested, we recommend that you apply immediately.

Securitas Intelligent Services AB

The role: The proximity of our IT services to the business in the countries is a key factor of success for Securitas. As we continue our transformation toward a more unified and Divisional-driven IT organization, we are now recruiting a Service Delivery Owner for Applications and the Service Management Office (SMO). You will report to the Director of Cluster North who is responsible for the following countries: Denmark, Sweden, Finland, Norway, UK, Ireland and France. Main tasks Within Securitas our IT landscape is transforming, we are transitioning from a decentralized IT landscape to a Divisional-driven setup. In this new model, Divisional solutions and applications (ERP, HCM, Workforce Management, Guard Reporting, etc.) must work seamlessly with local applications and integrations. To support this evolution, we are seeking a strong, business-focused professional to take on a dual role: Full Application Service Delivery Owner for Sweden Full owner of the Swedish Service Management Office (SMO) As you establish a solid foundation in Sweden, your remit will expand across the entire Cluster North, taking on a more tactical and strategic role, driving harmonization, alignment, and long-term roadmaps in line with Divisional strategy. Key Responsibilities Application Service Delivery (Sweden – Full Ownership) End-to-end responsibility for Swedish application services. Ensure availability, performance, compliance, and user satisfaction. Manage incidents, problems, changes, and releases in line with ITSM processes. Lead service reviews, governance routines, and vendor interactions. Implement and track service improvements and KPIs. Ensure accurate documentation, configuration items, and service definitions. Service Management Office (Sweden – Full Ownership) Manage and coordinate assigned Service Team and work actively to improve team performance and collaboration. Accountable and responsible for developing and maintain service(s) roadmap for the SMO function. Participate in the Change Advisory Board (CAB) to control quality and timing of service releases for business continuity and participate in the Cluster IS/IT Portfolio Steering Committee. Contribute to ITSM process development, governance, and optimization in alignment with Divisional SMO. Support reporting, metrics, service reviews, and performance dashboards. Responsible for defining and ensuring business and user centric KPI’s, OLA’s and SLAs for service operations. Drive adoption of consistent service management practices across countries. Act as a bridge between operations, application teams, and service governance functions. Take the ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Cluster Expansion (Tactical/Strategic Role) Support alignment and harmonization of application services and SMO across countries. Participate in defining crosscountry roadmaps, standards, and integration approaches. Lead or contribute to local projects and service improvement initiatives. Serve as a trusted advisor to the wider cluster and to the division. Help build scalable and repeatable service structures for the cluster. Key Personal skills Relevant experience from building, developing, and managing IT service management in an international environment. Experienced in application management, service delivery, and ITSM frameworks. Skilled at balancing hands‑on operational work with process and strategic thinking. Ability to define requirements, solutions, and implement new technology and processes while ensuring proper security, risk mitigation, compliance, and regulatory statutes are met. Understanding of technology directions, trends, and strategic business impacts.  Strong proficiency in lean process management, technology evaluation processes and decision making. Working cross functional including geographies. Passion for great customer – end user services, scalability, security, and agility. Excellent capabilities to engage and motivate your team and people around you. Prestige-less and pragmatic approach to problem-solving. Strong communicator who builds relationships across functions and countries.  Requirements Minimum 5 years experiences of relevant application delivery and services management. Minimum 5 years leadership linked to team management and delivery in a cross-functional and geography set-up. High level of competence linked to application set-up, technology, and enterprise architecture. B.Sc. in Computer Science, business, and administration (or equal job experience). Languages Swedish Mandatory. English Fluent.