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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Enterprise Account Management UK. The UK is a cornerstone market for Adyen, home to some of the world’s most sophisticated Enterprise Merchants. In this newly created role, you will sit directly between our Team Leads and the Head of Account Management, serving as a critical leader responsible for driving the execution, operational health, and strategic direction of our dedicated Enterprise Account Management sub-teams. As a second-level manager, you will oversee a team of Team Leads (and, where applicable, Senior Account Managers). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers into true organizational leaders. Your mission is to ensure our enterprise merchants—from global retail giants to digital disruptors—receive localized, vertical-specific expertise to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and growth for the Enterprise portfolio. Establish goals and accurate forecasting, identifying UK best practices to scale across EMEA. * Scale Leaders: Upskill Team Leads and Senior DAMs into strategic people leaders. Provide specialized vertical advice on complex merchant strategies and manage the sub-team's span of control to maintain efficiency. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline workflows and drive "Account Management at scale". Prioritize initiatives to protect bandwidth and build a cohesive view of segment health. * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. * A Dedicated Enterprise Expert: Deep, specialized payments industry knowledge with a clear understanding of the specific operational challenges, technical frameworks, and nuances that impact large Enterprise merchants. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing high-stakes client negotiations, and connecting complex commercial data points into a single cohesive strategy. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the UK enterprise, retail, or digital disruptor space; a strong understanding of omnichannel and complex merchant infrastructures. * Proven experience within the Fintech or Enterprise Payments industry is highly preferred to support the technical maturity of the UK portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Platforms Account Management UK. The UK is a cornerstone market for Adyen, with one of the most mature Platform and Marketplace portfolios within Adyen.In this role, you will serve as a vital leader responsible for driving the execution, operational health, and strategic direction of our UK Platforms Account Management team. As a second-level manager, you will oversee a hybrid team consisting of both Team Leads (People Managers) and Senior Account Managers (Individual Contributors). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers and senior AMs into true organizational leaders. Your mission is to ensure that the Platforms and Marketplaces receive the operational framework, consultative guidance, and financial product capabilities required to scale their ecosystems successfully to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and revenue growth for the Platforms portfolio. Establish goals, accurate forecasting, and commercial strategies that maximize user/sub-merchant adoption across our platform accounts. * Scale a Hybrid Team: Upskill Team Leads into strategic people leaders, and simultaneously mentoring and coaching Senior Account Managers (ICs). Guide the team through complex account planning, contract renegotiations, and high-stakes executive engagements. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Serve as a senior trusted advisor to c-suite executives at major Platforms and Marketplace. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline complex platform workflows (e.g., sub-merchant onboarding, compliance/KYC, and payout structures) to protect team bandwidth and drive "Account Management at scale". * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula and Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders and Senior ICs: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. And in parallel effectively keeping senior individual contributors motivated and strategically aligned. * A Platforms & SaaS Ecosystem Expert: Deep knowledge of the payments industry with a clear understanding of the operational challenges, API frameworks, onboarding nuances, and financial regulations impacting Platforms and Marketplaces. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing complex client negotiations, and connecting complex data points into a single cohesive strategy to help platforms unlock new monetization streams.. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the SaaS, B2B Platform, and/or Marketplace ecosystem, with a solid grasp of embedded financial products. * Proven experience within Fintech or Enterprise Payments is highly preferred to support the high technical maturity and nuanced discussions required by our Platform and Marketplace portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team lead, Account Management We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do * Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement. * Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers. * Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level * Create an inspiring and collaborative team environment with an open communication/feedback culture. * Recruit new team members in line with the Adyen culture and required skillset. Who you are * An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills. * Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment. * An excellent communicator and team player with strong management skills and technical aptitude. * Curious by nature and a builder at heart, you thrive working and iterating on net new products and features. Minimum Qualifications: * 3+ years experience in managing teams and building executive level enterprise relationships. * 5+ years experience in account management, business development, consulting, or a related field. * Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment * Full professional proficiency in English. Other Job Details: * Based out of our London office * Full-time position * Some domestic and international travel required Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why You Should Join the Workplace Team at Adyen At Adyen, our Workplace team plays a vital role in ensuring a seamless, efficient, and welcoming environment for every employee. From creating an inviting first impression as soon as you enter our offices, to designing, building, and maintaining inclusive, comfortable, and collaborative workspaces across the globe, we are dedicated to supporting the best possible work experience for all Adyen team members. We aim to create an environment where everyone can perform at their best. We are looking for an organized, proactive, and detail-oriented Workplace Coordinator to join the Workplace Team Lead in overseeing daily operations at our Chicago office. In this role, you’ll be an integral part of the team, working to support Adyen’s mission and vision. We value partnership, clear communication, and a customer-focused mindset, as you will serve as an internal ambassador for the Adyen brand, ensuring that our offices meet the highest standards for employees, guests, and clients. What You’ll Do: * Vendor Management: Support the CHI Workplace team in maintaining high standards across custodial, maintenance, and other onsite service partners. Assist in tracking vendor performance, gathering COIs and compliance documentation, and helping ensure service delivery aligns with expectations. * Facilities Support: Monitor and track facilities tickets to support timely resolution of onsite issues. Assist with daily operations by coordinating with internal teams and service vendors to help maintain a safe and functional workplace. * Process Improvement: Assist in identifying areas where office operations can be improved. Collaborate with the team to streamline workflows and support implementation of updated processes. * Expense Tracking & Financial Support: Help track office-related expenses and manage invoice submissions. Work closely with the CHI Workplace team and Finance to support timely processing and alignment with approved financial guidelines. * Project Support: Provide logistical and administrative support for large-scale office projects. Assist with planning, coordination, and execution to help ensure project success. * Sustainability Initiatives: Work with the Impact Team to support sustainability efforts in the office, including gathering information and coordinating implementation of environmentally friendly practices. * Event Support: Assist with the planning and execution of internal events, including logistical coordination and vendor communication, to ensure seamless experiences and strong employee engagement. * Safety & Security Support: Collaborate with the Head of Physical Safety and Security to support emergency preparedness activities. Help coordinate training sessions, emergency drills, and rollout of safety protocols across the office. Who You Are: * Approachable and Personable: You are someone who thrives on building relationships, whether welcoming visitors to the office, addressing employee inquiries, or giving constructive feedback on office-related matters. * Highly Organized: You excel in fast-paced environments, balancing multiple tasks at once, and ensuring everything is running smoothly. Your attention to detail is key to making sure nothing slips through the cracks. * Proactive Problem Solver: You take initiative, thinking ahead and making decisions when necessary, while maintaining a positive, solution-oriented attitude. * Collaborative Team Player: You believe in the power of teamwork and putting collective goals ahead of individual ego. You communicate effectively and enjoy working within a diverse, global team. * Flexible & Adaptable: With a global mindset, you’re comfortable working across cultures, time zones, and changing circumstances. You embrace challenges with a can-do attitude. * Hands-On and Detail-Oriented: Whether you're organizing an office event or troubleshooting an operational issue, you are hands-on and take pride in ensuring everything is executed to the highest standard. Additional Requirements: * A minimum of 4 years experience in a similar role, with a background in office management and workplace operations. * Vendor management experience working with a variety of infrastructure service providers. * Proven ability to manage projects and work collaboratively across teams, ensuring alignment and seamless execution. * On-site presence: This is an office-based role, requiring a daily presence in our Chicago location - 5 days per week. The annual base salary range for this role is $72,000 - $90,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Associate Corporate Counsel We are looking for a driven and enthusiastic Associate Corporate Counsel to join our global Corporate Legal team. In this role, you will be based in New York City. Our Corporate Legal team is split into several pillars, Advisory, Governance and Disputes. This role assists all pillars of the Corporate Legal team. You will assist the Corporate Legal team on a broad portfolio of topics, including disputes, procurement, corporate governance, law enforcement responses as well as general corporate matters. As Associate Corporate Counsel at Adyen you will be tasked with helping the entire team achieve success in their role - no two days will be the same. The Corporate Legal team operates as a global team with staff in the Netherlands and the United States, however, you will be required to apply your legal knowledge to challenges globally. An ideal candidate will have a passion for our business and you would like to contribute to its mission to ensure the further growth of Adyen. What you will do: * You will handle disputes autonomously, advising Adyen on commercial outcomes and finding pragmatic solutions to challenges as they arise. * Primarily assisting our Governance team in the US, you will help facilitate local board meetings in the US and Canada and help draft and guide board meetings throughout LATAM. Your work will also facilitate the global governance team. * With our Advisory team, you will assist on large Corporate projects, such as corporate development, capital markets and disclosures. * Together with the team you will provide legal advice across various corporate functions, assisting teams such as regulatory, procurement and partnerships. * Contracting with third-party vendors, including review and negotiations of service agreements and licence agreements. As part of this role, you may lead re-contracting efforts of major projects such as DORA and EBA. * You will contribute on business and legal projects globally covering a variety of topics, including, implementation of regulatory requirements, cross-functional projects, product, and procurement. * Keep track of new legislative proposals and other legal and compliance developments relevant to Adyen across the globe. * Provide input to the Corporate Legal teams use of AI and other efforts to achieve scalability and automation. Who you are: * You have a law degree and at least 1.5+ years of relevant work experience. * Strong generalist legal experience, in commercial or corporate law. * You are a team player who likes to collaborate and include different people to sharpen your ideas. * You have the ability to structure and prioritize in a high volume, fast-paced environment and build, innovate and drive processes to completion. * You are available to work from our New York City office. * You are fluent in English, both written and spoken. This role is based out of our New York City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. THE ANNUAL BASE SALARY RANGE FOR THIS ROLE IS $135,000-$175,000. TO LEARN MORE ABOUT OUR COMPENSATION PHILOSOPHY, PLEASE CLICK HERE. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration THE ROLE As Practice Director, Shopify Commerce, you will own the technical vision, delivery excellence, and business development strategy for our enterprise Shopify Plus practice. You will lead a global team of architects, engineers, and solution consultants—shaping how we design, build, and scale mission-critical commerce platforms for our largest clients. This role sits at the intersection of enterprise commerce architecture, active sales engagement, and talent leadership. You will be expected to command deep, hands-on knowledge of the Shopify Plus ecosystem and the broader technology stack that surrounds it—including ERP integrations, enterprise search, customer data platforms, and headless commerce patterns—and translate that expertise into winning proposals, trusted client partnerships, and a world-class team. Why Join Us? * Lead a practice at the forefront of enterprise Shopify Plus—working with some of the world’s most ambitious commerce brands. * Collaborate with global experts across strategy, design, engineering, and commerce operations to deliver end-to-end transformation. * Shape how our firm thinks about and delivers Shopify—building playbooks, growing a team, and influencing the direction of a high-growth practice. Role responsibilities Shopify Plus Architecture & Technology Strategy * Define and own the architectural patterns and best practices for enterprise Shopify Plus deployments, including headless/composable commerce, Shopify Functions, Markets Pro, and B2B capabilities. * Lead the design of end-to-end commerce ecosystems spanning Shopify Plus and adjacent enterprise systems—ERP (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia, Kenshoo), CDP/CRM (Salesforce, Segment, mParticle), PIM, OMS, and payment gateways. * Evaluate and stay ahead of emerging Shopify platform capabilities (e.g., Shopify Audiences, Checkout Extensibility, Editions releases) and translate them into client-ready solutions and internal playbooks. * Serve as the practice’s ultimate authority on technical feasibility, scalability, and integration strategy for Shopify Plus engagements. Delivery Leadership * Oversee technical delivery across global, cross-functional teams delivering enterprise Shopify Plus solutions, ensuring quality, performance, and client satisfaction at scale. * Establish governance frameworks, risk mitigation strategies, and delivery KPIs tailored to the pace and complexity of commerce platform engagements. - * Act as a technical escalation point and actively unblock delivery teams, modeling the kind of senior leadership and decisiveness the practice requires. * Build, retain, and develop a high-performing team of Shopify architects, engineers, and solution leads—setting clear expectations, creating growth paths, and fostering a culture of technical excellence. Sales Engagement & Client Partnership * Own the technical narrative in the sales process: participate actively in discovery, solutioning, estimation, architecture design, and proposal development for Shopify Plus pursuits. * Partner closely with business development and account teams to identify upsell and cross-sell opportunities within existing Shopify Plus engagements. * Serve as a credible, senior technical voice in client-facing conversations—building trust, managing expectations, and positioning our practice as a strategic partner, not just a vendor. * Maintain and deepen relationships with Shopify’s partner and alliance teams, ensuring we are positioned for early access to new programs, beta capabilities, and co-sell opportunities. Practice Development & Talent Growth * Mentor and coach Shopify architects, technical leads, and engineers across regions—actively investing in their growth and career trajectories. * Drive Shopify-specific certification and enablement programs (e.g., Shopify Partner certifications, Shopify Developer certifications) and build learning paths that keep the team at the forefront of platform innovation. * Contribute to internal knowledge sharing, solution playbooks, case studies, and reusable architecture assets that accelerate delivery and sales across the practice. Key Performance Indicators (KPIs) * Utilization Optimization: Maintain or improve team utilization rates across all Shopify Plus engagements, targeting 70%+ blended team utilization. * Certification Growth: Drive 100% of the practice team to hold at least one Shopify Partner or Developer certification within 12 months. * Solution Quality: Ensure architectural integrity, scalability, and maintainability across all delivered Shopify Plus solutions—measured by client satisfaction scores and post-launch performance benchmarks. * Sales Pipeline Contribution: Actively participate in pursuits contributing to at least $8M in unweighted Shopify Commerce pipeline annually, with a target of closing $3M+ in new logos or significant expansions. * Individual Billability: Maintain a minimum of 50% individual billable utilization, balanced against the practice-building and sales activities inherent to this role. * Team Retention & Growth: Achieve 85%+ retention within the practice and maintain a pipeline of at least two internal candidates ready for promotion annually. MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications: * 10+ years of experience in enterprise technology leadership within a consulting, systems integration, or agency environment—with at least 3–4 years specifically in Shopify Plus or a comparable enterprise commerce platform. * Deep, hands-on expertise in the Shopify Plus platform: Shopify Functions, Checkout Extensibility, Markets Pro, B2B, headless/composable commerce architectures, and the Shopify app ecosystem. * Strong command of the enterprise commerce technology stack surrounding Shopify Plus—including ERP integrations (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia), CDPs (Segment, mParticle, Salesforce Data Cloud), PIM, OMS, and payment platforms. * Proven track record of participating in or leading sales pursuits, proposals, and client-facing solutioning conversations—comfortable owning a technical narrative in a competitive deal. * Experience building, leading, and growing distributed technical teams—hiring, mentoring, retaining senior talent, and creating cultures of technical excellence. * Excellent communication and stakeholder management skills; able to operate fluently across executive, technical, and commercial audiences. PREFERRED CERTIFICATIONS * Shopify Partner Certification, Shopify Developer Certification, or Shopify Plus Certification (required or expected within 6 months of hire). * AWS/Azure/GCP Solutions Architect, TOGAF, SAFe, PMP, or equivalent—demonstrating both platform-level and enterprise architecture credentials. COMMITMENT TO REACHING ALL KINDS OF PEOPLE We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. THE BENEFITS This is a full time position based in the United States. The offered salary range is $130,000-185,000 USD annually, depending on experience and location. Valtech offers a comprehensive benefits package effective after three months of continuous service: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Customer Onboarding As a Staff Engineer for Onboarding, you will lead the evolution of the Adyen merchant journey into a seamless, high-velocity activation layer. You are an Applied AI Specialist who views onboarding as an Intelligent Extraction and Reasoning problem, using LLMs to interpret merchant documents and automate complex KYC/Risk mapping. You will design the architecture that turns complex regulatory and business requirements into a zero-friction activation experience for merchants. What you'll do * Drive Activation Velocity: Lead the architecture for our global onboarding systems. You will build the logic that orchestrates the merchant lifecycle minimizing time-to-value without compromising stability. * Bridge Policy & Code: Act as the technical architect where business logic meets regulatory requirements. You will architect an onboarding concierge that uses real-time reasoning to ask only the necessary questions, proactively resolving compliance blockers through natural dialogue. * Product Strategy: Proactively shape the strategic roadmap in partnership with the Director of Engineering, other Staff Engineers, and Product teams. You will move beyond simply shipping features to deliver innovative solutions that drive merchant success and accelerated activation by proactively addressing and resolving systemic bottlenecks. * Global Standardization: Mentor engineers to drive technical standards that ensure the user journey is compliant and performant across all regions, balancing local regulatory needs with a global core architecture. WHO YOU ARE * * * * Systems Architect: You think in terms of merchant journeys and system bottlenecks. You have a track record of building resilient, distributed systems. * Compliance-Minded: You have a deep understanding of security-by-design, specifically as it relates to KYC, identity verification, and regulated data handling. * Full-Stack Powerhouse: Deeply proficient in Java and experienced in building high-concurrency API architectures. * Applied AI Experience: You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling. * Entrepreneurial & Autonomous: You can navigate a large, global organization to align diverse teams (Risk, Operations, Product) on a unified technical vision for onboarding. This role's annual base salary range is $235–$317k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders. WHAT YOU’LL DO As the Administrative Coordinator program and team grow, you'll find ways to successfully build processes and systems for scale, manage hiring practices that maintain the Stripe talent bar, and manage individual contributors across multiple regions. Additionally, you'll build relationships with key stakeholders and leaders across the organization that enable and support the work of the Administrative Coordinators and the larger global ABP Team. You'll report to and partner closely with the ABP Program Manager and support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation. RESPONSIBILITIES * Manage and lead a team of Administrative Coordinators * Maintain an understanding of team workload and bandwidth * Develop and maintain adherence to the scope of the program and ensure individuals are set up for success * Maintain an understanding of team and individual performance and quality of support * Develop and maintain program documentation and guidelines * Provide regular and frequent feedback and coaching to individual team members * Address program escalations, feedback, and concerns * Develop strong executive, peer, and stakeholder relationships, maintaining effective communication channels and influencing without authority * Manage the headcount and capacity planning process in partnership with the ABP Program Manager * Manage the onboarding and training (and associated logistics) for new Administrative Coordinators * Serve as an expert on Stripe- and ABP-related policies and guidelines (e.g., travel and expenses) and enforce with the team—provide guidance and expectations around administrative best practices, tools, and processes * Identify and solve large-scale, ambiguous, and complex problems with company- and org-wide impact and drive org-wide strategic improvements * Drive key changes to programs to achieve future-state objectives, including processes, documentation, measurement, etc. * Draft and distribute comms across the ABP Team and to key stakeholders * Ideate and implement process improvements for the global ABP Program * Drive efficiency through simplification, automation, and continuous improvement of systems, processes, and ways of working * Contribute to strategic planning and roadmapping for the global ABP Program * Support existing tools, processes, templates, playbooks, and knowledge management efforts * Exhibit excellent judgment on sensitive and cross-functional issues, building collaboration between leaders, sub-teams, and the larger organization WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Experience managing stakeholders and influencing critical client relationships * Experience in headcount planning and hiring practices * Experience in project and program management * Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role PREFERRED QUALIFICATIONS * Experience managing or leading individuals or a small team * Experience in managing global programs * Experience mentoring, growing, and developing individual contributors * Experience managing bandwidth and balancing workloads of multiple individuals
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Team The Enterprise Business Representative team at Adyen is the frontline of the commercial engine—responsible for identifying high-potential prospects, shaping early conversations, and strategically supporting pipeline generation in partnership with our global sales, marketing, and partnership teams. This is not your typical BDR role. At Adyen, we’re evolving what Sales Development looks like: Our BDRs operate at the intersection of strategy and execution with a focus on strategic campaign orchestration and high-value pipeline generation across large addressable revenue merchants. The Role We’re looking for a high-potential Enterprise Business Representative (BDR) who is curious, creative, tech savvy, and excited to play a hands-on role in driving the continued growth of Adyen’s new business segment. You’ll partner with senior sellers, marketers, channel partner managers and various stakeholders to: * Strategically target accounts high-potential accounts by leveraging signal-driven insights and commercial strategy * Design and support campaigns that align to buyer needs, market trends, and strategic priorities, in tight partnership with Sales, Marketing & Partnerships. * Execute multi-channel, creative prospecting with highly tailored messaging that aligns with the merchant's challenges and business level priorities. * Collaborate closely with the commercial engine to shape strategic account plans and continuously refine outreach based on feedback and learnings * Leverage tools and AI-enabled workflows to optimize your prospecting and uncover insights that uncover and initiate early stage opportunities * Identify new business opportunities at industry events by facilitating targeted in-person prospect engagement. You’ll operate at the intersection of strategy, execution, and enablement—a builder and connector who helps shape how Adyen goes to market. Who You Are Must-Haves * Curiosity: You proactively seek to understand the customer, the product, and the signals that matter. You have an interest in payments and industry trends. * Adaptability: You adjust your tone, message, and motion based on the prospect, pillar, and opportunity * Resilience: You stay focused through ambiguity and rejection—long-cycle enterprise sales excite you * Ownership: You take accountability for results, learn fast, and never wait to be told what to do * Judgment: You make smart decisions on how and when to engage, and how to prioritize your pipeline * Sales Acumen: You understand qualification and the mechanics of an enterprise deal—this is not a handoff role * Communication & Collaboration: You clearly articulate value, can collaborate and influence stakeholders across Sales, Marketing, and Partnerships, and influence strategic account planning. You are comfortable communicating with senior level prospects. * Technical Aptitude: You’re excited by technology and use tools (including AI) to improve how you operate both professionally and personally * Strategic Thinking: You see the bigger picture—how your work supports long-term commercial goals, not just short-term KPIs * Language Skills: Fluent in both German and English (written and verbal). Nice-to-Haves * Experience in B2B sales, consulting, or a go-to-market function * Familiarity with CRM tools, sales engagement platforms * Fintech, payments experience or interest What We Offer * Be part of a global, diverse, and fast-growing team * Ownership of your impact, with room to grow into more senior roles * Exposure to complex enterprise deals and strategic sales motions * A culture that values speed, trust, collaboration, and personal growth Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Berlin office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Hospitality vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like Hilton, Citizen M, Belmond in the Enterprise space and also with SaaS platforms like Oracle and Mews. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the Hospitality vertical. We define Hospitality as any business operating in the Hotels, Resorts, Cruise or Amusement space. About the Role As a Senior Vertical Strategy Manager, Hospitality you will own the commercial growth and success of the Hospitality vertical at Adyen. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical. As the Senior Vertical Strategy Manager, Hospitality, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the hospitality sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for hotels, resorts, cruises, and SaaS platforms operating in the Hospitality space. The ideal candidate will have a strong background in Hospitality or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the Hospitality vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for Hospitality. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for Hospitality, understanding the interplay between PMS, CRS and channels. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the Hospitality industry (Hotels, Resorts or Cruise) with expertise in payments or financial technology. * You are passionate about the Hospitality space and the success of our customers in this vertical. You are customer-centric at your core. * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals. * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Our APAC Marketing mission is to engage priority audiences through impactful and relevant marketing campaigns and events, to drive growth in adoption of Stripe's solution offerings across the region. Our South East Asia (SEA) Marketing mission is to partner closely with the Go-To-Market (GTM) organization—including Sales, Sales Development, Solutions Architects, Partnerships, and Policy teams—to accelerate Stripe's growth across SEA's diverse and fast-growing markets. SEA is one of the most dynamic opportunities for digital commerce and financial infrastructure globally, spanning a rapidly expanding digital economy across Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Vietnam. As the SEA Marketing Lead, you will build and own the regional marketing function at one of the most consequential moments in Stripe's APAC expansion. WHAT YOU'LL DO As the South East Asia Marketing Lead, you will own an end-to-end marketing strategy for SEA, driving pipeline, brand awareness, and revenue contribution across the region's priority markets and segments. You will operate as the SEA marketing owner, partnering closely with Sales, SDRs, Solutions Architects, Partnerships, and Comms to design and execute programs that resonate with the region's unique market dynamics—from Singapore-headquartered enterprises expanding globally to high-growth digital startups and cross-border commerce players across emerging SEA markets. RESPONSIBILITIES * Develop and own Stripe's South East Asia marketing strategy, aligning programs to regional GTM priorities across key markets including Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Korea. * Drive measurable full-funnel impact—pipeline creation, deal acceleration, customer acquisition, expansion, and long-term engagement—across the entire customer lifecycle journey for target segments and verticals in SEA. * Build deep, trusted partnerships with SEA Sales, SDR, and Solutions Architecture teams; co-develop market-specific GTM plans with sales leadership and ensure disciplined pipeline follow-through. * Partner with APAC Demand Generation, Product Marketing, and Comms to develop locally relevant messaging, content, and campaigns tailored to executive buyers, technical decision-makers, and line-of-business leaders across SEA markets. * Drive Stripe thought leadership and brand differentiation, positioning the team as a strategic partner to internal and external stakeholders. * Design and execute field marketing programs—including account-based marketing (ABM), executive roundtables, industry forums, third-party conferences, and curated field events—at both regional and market level. * Translate Stripe's platform capabilities—payments, financial infrastructure, APIs, and ecosystem partnerships—into locally differentiated value propositions that address SEA-specific trends, regulatory environments, and business models (e.g., super apps, digital wallets, cross-border commerce, embedded finance). * Build and nurture strategic regional ecosystems, including technology partners, industry associations, VCs, accelerators, and media platforms, to expand Stripe's reach and influence across target segments and verticals. * Track, analyze, and communicate program performance with rigor; continuously optimize programs for efficiency, scale, and revenue impact while contributing best practices to the broader APAC and global marketing playbook. * Surface market intelligence on emerging industry trends, competitive dynamics, and whitespace opportunities to inform product positioning, GTM strategy, and leadership decisions for SEA. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for this role. Preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of relevant B2B marketing experience, with a strong focus on field marketing, demand generation, ABM, or integrated marketing, including 5+ years focused on South East Asia markets. * Demonstrated ability to design and execute regional marketing strategies that deliver against full-funnel metrics including pipeline creation, acceleration, and expansion. * Proven experience marketing to enterprise, mid-market, or high-growth startup customers across diverse SEA geographies, with understanding of the region's economic, cultural, and regulatory environments. * Hands-on experience with content development, executive engagement programs, vertical events, ecosystem partnerships, and multi-touch integrated campaigns. * Strong cross-functional leadership and collaboration skills, with a track record of working closely with Sales, SDRs, Solutions Architecture, and regional stakeholders through joint planning and execution. * Experience operating as a regional marketing owner while leveraging centralized demand generation, product marketing, and agency resources to scale programs efficiently. * Proven ability to scale marketing impact through effective leverage of agency, media, and contractor resources. * Solid understanding of CRM systems, funnel reporting, and data-driven marketing execution; familiarity with ABM frameworks and enterprise buying motions. * Strong written and verbal English communication skills; proficiency in one or more additional SEA languages (Bahasa Indonesia/Malay, Thai, Filipino, or Vietnamese) is a plus. * Based in Singapore, with willingness to travel across SEA markets as needed. * Leverages AI tools to automate routine tasks, build target lists, and personalize outreach, while maintaining rigorous standards for accuracy, data privacy, and brand alignment. PREFERRED QUALIFICATIONS * Experience marketing platform, API-driven, SaaS, fintech, or cloud-based solutions to enterprise or digital-native audiences in SEA. * Strong understanding of SEA-specific digital economy trends, fintech regulation, cross-border commerce dynamics, and embedded finance opportunities across key markets. * Excellent program management skills, with the ability to manage multiple complex, market-specific initiatives across verticals and stakeholders simultaneously. * Strong analytical capability, with the ability to translate performance data into actionable insights and strategic recommendations. * Experience working with industry associations, consulting firms, system integrators, government bodies, or ecosystem partners to amplify reach and credibility across SEA. * Startup mentality: bias to action, high adaptability, and operational discipline in a fast-evolving, high-growth environment. * Creative, resourceful, and committed to operational and creative excellence.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. WHAT YOU’LL DO The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. RESPONSIBILITIES * Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. * Serve as both an internal and merchant-facing expert on payment optimisation strategies. * Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. * Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. * Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. * Provide feedback on our tools and playbooks to help continuously improve our self serve offerings WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. * A proven ability to build collaborative working relationships with cross-functional teams. * The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. * A proven ability to be a self-starter capable of driving business results without significant supervision. * Experience presenting directly to merchants * Excellent verbal and written communication skills. * Strong data processing and analytical skills. * Spoken and written proficiency in Mandarin * Occasional travel within region, including the focus markets, and corporate head office PREFERRED QUALIFICATIONS * Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods * Experience with AI tools, SQL, dashboard building, modeling, or reporting * Experience presenting data driven analyses to senior business leaders
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Payments Partnerships Manager We are looking for a commercially savvy Payments Partnerships Manager to join our Payments Partnerships team in Sydney, Australia. You'll be responsible for growing and enhancing our card products and local payment methods, while acting as the go-to expert on the Australian payments ecosystem. You will work with product managers, business analysts, and developers to build and lead new projects across our Australian, regional, and global partners. We are looking for someone who is flexible, thoughtful, and eager to tackle the problem in front of them while able to drive commercial strategy. In addition you will be responsible for driving adoption of our payment methods across merchant segments. This role requires a series of skills including: knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, negotiations and an overall desire to be an accelerator for our business. What you’ll do * Drive all aspects of the payment partnerships including prioritisation of key focus areas, structuring/negotiation of new initiatives, and ongoing partner management * Proactively manage our partners based in Australia, such as structuring QBRs, securing incentives and assist in troubleshooting issues with dev and ops teams * Elevate Adyen’s influence & positioning through industry engagements, facilitating joint product development, co-marketing, and other opportunities * Develop and execute programs to further Adyen’s strategic goals and overall positioning in key markets and segments * Provide your expertise in discussing global payment trends, rules, and regulations with internal stakeholders * Participate in Quarterly Business Reviews (QBRs) with our top merchants to provide insights as needed * Work closely with product managers in the development of new products * Manage escalations from local and global teams, and ensure resolution with the right teams at the payment partner Who you are * At least 7 years of experience managing accounts or partnerships in the cards payments sector * Deep knowledge of the payments landscape, with the critical thinking skills to comprehend and interpret emerging trends. * You'll be the primary point of contact for our payment partners across Australia and New Zealand, leading Quarterly Business Reviews (QBRs) and representing Adyen in strategic partner discussions * Exceptional people skills and the ability to develop strong working relationships at all levels of management, both internally and externally * Make critical recommendations on decisions and dilemmas based on data, concisely translate that into actions and results, socialize them internally to get alignment and then execute them * The role itself has a commercial focus - you’re comfortable scoping and structurally planning a new implementation, jumping into meetings with an engineer, a marketer, and an account manager * You are able to work seamlessly with a global, multicultural team * You have a proven record of high-performance managing complex initiatives to achieve outstanding results. A strong understanding of the importance of data, providing actionable insights and tracking the success of those initiatives Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Sydney office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Payments organization owns some of Stripe’s most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team is responsible for translating complex partner specifications related to network costs (interchange and scheme fees) into simplified logic for internal and external consumption. This also drives decisions and product recommendations to manage the underlying network costs paid by Stripe and our users. The team partners closely with the engineering, product, finance, and partnership groups to manage and understand Stripe’s network costs. Our work is core to Stripe’s business, as Technical Operations roles in Payments are a dynamic and key component of Stripe's success. We sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. WHAT YOU’LL DO We are looking to add payment enthusiasts who enjoy interpreting complex cost structures and ever changing payment network systems in order to optimize on behalf of Stripe and our users. You will be instrumental in building Stripe’s approach to managing our global network cost base. RESPONSIBILITIES * Collaborate across the company, including engineering, accounting, financial partnerships and product teams, to analyze billions of dollars moving through the Stripe platform. * Translate network specifications into implementation instructions to create billing models for new and revised fees (both scheme and interchange) * Influence product strategy to minimize network costs * Work with Product and Engineering to implement cost saving opportunities * Partner with Finance to prioritize areas for investment and explain trends in costs and margin impact * Monitor and maintain the accuracy of the fees through validation and alerting * Creating fee explainability to internal and external stakeholders * Hosting education sessions for internal teams to scale knowledge * Introduce data and process efficiencies to meet the scale and speed of Stripe. Identify and automate inefficient operational processes to reduce manual workloads * Scale our network cost operation by driving the design, documentation, and training of operational processes to leverage partner relationships. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * * Have 5+ years of in Payments at a leading technology or payments company * Have experience writing SQL to query relational databases * Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders * Experience mentoring junior team members in technical skill development, operational strategy and problem solving * Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges * Have strong financial modeling and analytical skills to investigate, prioritize, and identify the root cause of issues * Have experience managing multiple, concurrent work streams, identifying and triaging technical issues and driving solutions with clear metrics to show impact
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization. WHAT YOU’LL DO In this role, you'll quarterback the integrated campaign strategies, plans, and playbooks focused on Stripe’s stablecoin and crypto products (including Bridge). You'll champion the needs of the core audiences for this product area, holding deep market and audience insight and direct business accountability. You'll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You'll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you'll be accountable for acquisition, engagement, and pipeline growth. THE IDEAL CANDIDATE * Excels in leading and driving large, complex, global campaigns or programs * Has strong analytics skills, with the ability to interpret, analyze, and communicate campaign performance across marketing and sales KPIs * Works with and influences across cross-functional stakeholder groups, including senior sales, marketing, and product leaders * Has a proven track record developing global campaigns and delivering campaign playbooks for international localisation and execution * Is a passionate advocate for their users/audiences/customers * “Sees around corners”; anticipates and unblocks challenges, stays ahead of market/audience trends, and anticipates regional/country needs and nuance * Understands modern storytelling and content trends, and can translate those into thoughtful, resonant campaign strategies * Is agile, iterative, AI-fluent, and comfortable with ambiguity and high growth environments RESPONSIBILITIES * Own the overall campaign strategy and plan for Stripe’s stablecoin and crypto products (including Bridge), and drive the global, cross-functional workstream for activation and impact * Partner with comms, product marketing, channel teams, regional and field marketing, partner marketing, sales teams, and more to define and implement campaigns. * Work with regional marketing to ensure local relevance and advise on campaign delivery * Use your multi-channel expertise to deliver campaigns via digital, web, email, online events, direct mail, social, events, sales plays, and more, all in partnership with functional and regional teams * Partner with product marketing and content/editorial teams to develop compelling, relevant campaign materials and content sets, including whitepapers, guides, blogs, checklists, interactive content, promotions/offers, etc. * Use and/or recommend leading tools to improve or accelerate the work of the campaigns function * Act as an expert for your owned audience/solution to champion market trends, competitive context, and customer insights, ultimately shaping all industry campaign strategies. * Track, analyze, and report on campaign performance metrics with a focus on lead generation, pipeline, and target account penetration. Share learnings regularly to improve overall campaign efficacy. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of enterprise B2B marketing experience that includes some mix of integrated campaigns, content marketing, regional/field marketing, and/or account-based marketing, with demonstrated increase in scope * Exceptional knowledge of fintech industry landscape, trends, and technology * Proven expertise in partnering with regional marketing and sales teams to build, grow, and develop pipeline * Analytical acumen, with the ability to build, interpret, and adjust measurement tools and data * Exceptional presentation, writing, and communication skills, especially to executive stakeholders * Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups * Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions PREFERRED QUALIFICATIONS * Experience at a highly dynamic, fast-growing growth tech company * Experience in the payments, financial technology, or adjacent industries or marketing fintech and/or crypto solutions * Integrated campaigns experience focused on select audiences: crypto, enterprise, financial services, fintech companies * Product campaigns experience focused on payments, crypto, financial services, and/or embedded finance
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Employer Brand Program Manager, Events & Partnerships, Americas As Employer Brand Program Manager, you will play a critical role in building and enhancing our talent brand in the Americas (North America and Latin America). This role offers the opportunity to drive impactful, high-visibility projects while working closely with senior leaders and key stakeholders to support the Employer Brand strategy. In this role, you will be a key part of the Global Employer Brand team, which is part of Global Recruitment. As an Employer Brand Program Manager, you’ll take ownership of cross-functional initiatives that support the employer brand strategy and be responsible for events & partnerships. You will be well-versed in all aspects of event strategy, planning, and execution and will lead both in-person and virtual events that boost regional recruiting efforts and elevate our brand awareness across North America and Latin America. This highly collaborative role requires strong partnerships across DEI, Recruitment, Leadership, HR, and Marketing teams to create events and content to support our employer brand priorities. This role will be pivotal in building experiences that attract and engage the best talent to power Adyen’s growth. If you have a track record of delivering compelling and creative event experiences to drive awareness and generate pipelines, we'd love to meet you! This role is based out of our San Francisco or Chicago office. What you'll do: * Strategize, plan, and execute initiatives to level up our approach to employer brand events and partnerships in North America and Latin America * Develop a clear, strategic roadmap with KPls for recruiting events and activations that align with hiring pipeline goals and broader Employer Brand initiatives * Manage a robust events calendar of in-person and virtual events * Collaborate with internal stakeholders across the business to deliver event experiences that communicate and showcase our employer brand * Establish and nurture strong working relationships with internal stakeholders and external partners to drive success * Track, analyze, and report on metrics to evaluate the effectiveness and ROI of events and partnerships * Organize and coordinate all aspects of event execution, including set-up for both in-person and virtual formats * Deliver creative and engaging event experiences that drive talent pipeline generation, boost brand visibility, and foster retention * Contribute to content and campaign efforts and work cross-functionally with the Employer Brand team to support the overall strategy What you have: * 5+ years of events marketing experience (experience in recruitment events is a plus) * Strong track record of driving results and innovation with an eye for creative problem-solving * Experienced collaborator skilled at working with regional and global stakeholders to establish cohesive strategies, clear accountability for outcomes, and drive efficient, cross-functional execution * Experience partnering with Marketing, Recruitment, and DEI teams to build pipelines by translating business objectives into tactical marketing events that influence and attract target audiences * You’re passionate about DEI and understand the importance of reaching diverse and underrepresented communities * You’re data-driven and can analyze and communicate ROI from events * You have excellent stakeholder management and communication skills * The ability to travel for collaboration and event facilitation as needed * Portuguese or Spanish language skills are a plus, but not required Employer Brand Program Manager - The salary range for this role is $110,000-$145,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Employer Brand Program Manager, Events & Partnerships, Americas As Employer Brand Program Manager, you will play a critical role in building and enhancing our talent brand in the Americas (North America and Latin America). This role offers the opportunity to drive impactful, high-visibility projects while working closely with senior leaders and key stakeholders to support the Employer Brand strategy. In this role, you will be a key part of the Global Employer Brand team, which is part of Global Recruitment. As an Employer Brand Program Manager, you’ll take ownership of cross-functional initiatives that support the employer brand strategy and be responsible for events & partnerships. You will be well-versed in all aspects of event strategy, planning, and execution and will lead both in-person and virtual events that boost regional recruiting efforts and elevate our brand awareness across North America and Latin America. This highly collaborative role requires strong partnerships across DEI, Recruitment, Leadership, HR, and Marketing teams to create events and content to support our employer brand priorities. This role will be pivotal in building experiences that attract and engage the best talent to power Adyen’s growth. If you have a track record of delivering compelling and creative event experiences to drive awareness and generate pipelines, we'd love to meet you! This role is based out of our San Francisco or Chicago office. What you'll do: * Strategize, plan, and execute initiatives to level up our approach to employer brand events and partnerships in North America and Latin America * Develop a clear, strategic roadmap with KPls for recruiting events and activations that align with hiring pipeline goals and broader Employer Brand initiatives * Manage a robust events calendar of in-person and virtual events * Collaborate with internal stakeholders across the business to deliver event experiences that communicate and showcase our employer brand * Establish and nurture strong working relationships with internal stakeholders and external partners to drive success * Track, analyze, and report on metrics to evaluate the effectiveness and ROI of events and partnerships * Organize and coordinate all aspects of event execution, including set-up for both in-person and virtual formats * Deliver creative and engaging event experiences that drive talent pipeline generation, boost brand visibility, and foster retention * Contribute to content and campaign efforts and work cross-functionally with the Employer Brand team to support the overall strategy What you have: * 5+ years of events marketing experience (experience in recruitment events is a plus) * Strong track record of driving results and innovation with an eye for creative problem-solving * Experienced collaborator skilled at working with regional and global stakeholders to establish cohesive strategies, clear accountability for outcomes, and drive efficient, cross-functional execution * Experience partnering with Marketing, Recruitment, and DEI teams to build pipelines by translating business objectives into tactical marketing events that influence and attract target audiences * You’re passionate about DEI and understand the importance of reaching diverse and underrepresented communities * You’re data-driven and can analyze and communicate ROI from events * You have excellent stakeholder management and communication skills * The ability to travel for collaboration and event facilitation as needed * Portuguese or Spanish language skills are a plus, but not required Employer Brand Program Manager - The salary range for this role is $120,000-$155,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe is seeking a highly experienced and strategic Compliance and Money Laundering Reporting Officer to lead our regulatory compliance, financial crimes, and risk operations program in our French Branch. This role sits within the Affiliates pillar of the Financial Crime, Compliance and Risk Oversight (FinCRO) organization, and you'll report to the Chief Risk Officer. You will serve as the formal Chief Compliance and Money Laundering Reporting Officer for STEL's French Branch (Succursale en France). You will be the principal decision-maker and strategic lead on regulatory compliance, financial crime and enterprise risk management for the French Branch, serving a critical role in ensuring Stripe's continued safe growth in France. You will be the public face of the compliance team in France and a primary point of contact with regulators, financial partners, and internal stakeholders. The ideal candidate will have deep subject matter expertise in regulatory compliance, financial crimes and ERM in France, and a proven track record building and evolving tech-forward compliance programs in a regulated financial services or payments environment. WHAT YOU’LL DO RESPONSIBILITIES * Strategic Leadership: Develop and implement a robust and scalable compliance strategy for the French Branch aligning with STEL's FinCRO objectives and business goals, leveraging AI, data science, and automation wherever possible. Drive a culture of compliance and sound regulatory risk management within the French Branch as Stripe expands its product offerings. Provide regular reporting and updates to Branch management regarding the health and effectiveness of the compliance programs. * AML/CFT Program Oversight: Own and enhance the Branch AML, counter-terrorist financing, sanctions, and anti-bribery and corruption programs, including the end-to-end suspicious transaction/activity reporting processes. Ensure the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes. * Tracfin Designated Officer: Serve as the Branch's formally designated Déclarant Tracfin and Correspondant Tracfin. File Déclarations de Soupçon (DS) directly with Tracfin and manage all Tracfin information requests (Droits de Communication) within prescribed timeframes. * Compliance Program Oversight: Ensure ongoing compliance with all applicable French licensing conditions, payment services regulations, and broader French financial services laws. Monitor the regulatory environment for changes, assess business impact, and drive timely implementation of compliance obligations. Maintain a regulatory obligations register and own the internal compliance assurance framework. * Regulatory Management: Serve as the primary point of contact for financial regulators in France and an ambassador to the industry in the country. Lead regulatory engagement including new regulatory consultations and ongoing supervisory relationships. Engage with regulatory bodies on Stripe's behalf and serve as a thought leader for technology-focused compliance solutions, representing Stripe in external forums and groups to help modernize regulatory expectations for the fintech era. * Advisory & Consultation: Ensure Stripe's global regulatory compliance, financial crimes and ERM frameworks, policies, and controls (e.g., KYC, transaction monitoring, regulatory reporting, risk assessment, training, testing) are fit for purpose for local requirements in France. Monitor product launches and business model changes to ensure Branch compliance programs reflect new developments, including timely regulatory notifications. Provide expert guidance to business stakeholders on market expansion, product development, and operational changes to ensure compliance by design. * Governance and Reporting: Oversee drafting and implementation of local policies, procedures, and internal controls to ensure licensing commitments and legal conditions are met. Manage production of regulatory compliance performance reports for Branch management. * Audit and Issue Management: Lead responses to audits and regulatory assessments. Own remediation of findings and develop corrective action plans in partnership with relevant business owners. * Training and Culture: Champion a strong compliance culture across the French Branch. Oversee the design and delivery of a regulatory compliance training programme that reflects the specific requirements of the Branch. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in compliance and financial crime, with significant focus on financial services, fintech, or payments. * Prior experience as a designated Compliance Officer and/or MLRO under an ACPR-regulated or comparable entity is strongly preferred. * Regulatory Knowledge: Deep and current knowledge of regulatory compliance and financial crimes requirements in France. * Regulatory Engagement: Demonstrated experience interacting directly with financial regulators in France, including managing supervisory relationships and regulatory change processes. * Communication: Exceptional communication skills, with the ability to articulate complex regulatory concepts to both technical and non-technical audiences, and to represent Stripe externally with credibility and authority. * Strategic Mindset: Ability to think strategically and translate complex regulatory requirements into practical, scalable business solutions in a fast-moving environment. * Problem Solving: Strong analytical and problem-solving skills, with a data-driven approach to decision-making and a comfort operating in ambiguity. * Fit & Proper: Must satisfy the Central Bank of Ireland's fit and proper requirements for a Controlled Function. The successful candidate will be required to undergo and complete due diligence prior to commencement in the role. PREFERRED QUALIFICATIONS * Languages: Fluency in French and English, to support local regulatory and stakeholder engagement. * Certifications: CAMS (Certified Anti-Money Laundering Specialist), ICA International Diploma in AML or equivalent professional certifications strongly preferred. * Location: Paris, hybrid role. * Experience working in a global, matrixed organization.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM As Stripe continues to develop innovative products that serve businesses of all sizes, risk will increase in complexity and scale. The Industry Expansion Strategy team protects Stripe's business and mission by building the policies, frameworks and practices that enable Stripe to support businesses in complex, highly regulated industries. As Stripe expands into new markets and products, we unlock revenue, advance trust and set the standard for what responsible growth looks like at scale. WHAT YOU’LL DO This role sits at the intersection of risk management and strategic business development. You'll embed directly with Sales account teams as a trusted risk advisor, helping Stripe win strategic opportunities and onboard large enterprise platforms—while ensuring that growth is sustainable and compliant. You'll also partner closely with Compliance, Legal, Financial Partnerships, and Product to build the governance and oversight frameworks for our Third Party Agents (TPA) program. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. RESPONSIBILITIES * Partner with Sales, Legal, Compliance, and Financial Partnerships teams to lead pre-onboarding EDD for large, complex TPA merchants—covering AML and KYC compliance, credit assessments, and card scheme registration to ensure a smooth, high-quality experience for Stripe's most strategic users. * Own end-to-end Visa Third Party Agent program compliance, including driving periodic audits and user remediations, managing required scheme reporting cadences, and designing scalable operational programs. * Serve as the primary point of contact for card scheme and regulatory engagements to ensure ongoing registration and compliance requirements are met. * Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth. * Challenge the status quo and provide multiple alternative solutions and key execution criteria. * Represent Stripe in external engagements with our most critical partners and users. * Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional experience in a related role in Payments or FinTech industries * Familiarity with banking and money movement regulations, including KYC and KYB, AML OFAC compliance, and credit and fraud risk * Foundational understanding of payments integrity risks and card scheme compliance rules (experience with TPAs is a plus) * Experience overseeing design execution and delivery of highly strategic programs. Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines * Data-driven problem-solving skills, including the ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users * Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations * Strong stakeholder management skills and operating rigor, including the ability to take ownership, be accountable, and lead without formal authority to navigate ambiguity and solve problems with the end user in mind * Entrepreneurial and curious mindset, including motivation to develop deep subject matter expertise and understanding of risk-based frameworks * Strong operating rigor, executive presence, and presentation skills, including experience engaging with leadership * Experience in a client-facing role managing relationships with large, global organizations PREFERRED QUALIFICATIONS * Strong desire to work in a fast-paced and innovative environment * A strong understanding of Stripe's business and products and an ability to research and self-start
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. WHAT YOU’LL DO The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe’s fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science. The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts. RESPONSIBILITIES * Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations. * Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities * Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement. * Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues. * Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs) WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech * Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus * Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions * Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously * Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics PREFERRED QUALIFICATIONS * Deep fraud and payments risk domain expertise with strong cross-functional instincts.
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