Industri-Matematik International AB

Do you want to build modern software for critical logistics and transportation processes, and follow the customer all the way from need to result? At IMI, we deliver SaaS-based solutions that support warehousing, transportation management, delivery visibility, and checkout experiences, used every day by leading retailers and logistics providers. We are looking for a Senior Software Engineer who understands the customer’s world, can turn needs into precise requirements, and takes responsibility for what ships. You will work the way modern teams do, with AI as a natural part of how software gets built. About the Role You will be a natural part of the customer’s whole journey, from onboarding new customers to supporting and maintaining existing ones. Most of your time will be spent designing, developing, and improving our products and integrations, while also supporting customers and colleagues when technical expertise is needed. Unlike a traditional in-house development role, you will work directly with customers, particularly within integrations and technical onboarding in real-world logistics operations. You will work on new functionality, integrations, technical improvements, troubleshooting, and the continuous development of our solutions, in a cross-functional team with software engineers, architects, business consultants, and project managers. You will work with modern SaaS platforms, cloud-native services, distributed integrations, and business-critical systems that process large volumes of transactions every day. Our solutions are built on technologies including .NET, C#, SQL, TypeScript, Azure, and modern web frameworks, with a strong focus on scalability, reliability, maintainability, and continuous delivery. Key Responsibilities: Translate customer and business needs into clear, testable specifications Design and develop new functionality and integrations between customer systems and our solutions, using AI tools and agents as part of your daily work, and own the quality of the result Develop and maintain business-critical software solutions, and troubleshoot issues in production together with customers and colleagues Assess business value, risk, and impact before and after changes Take part in customer onboarding, support, and maintenance as a technical specialist Contribute to product improvements, roadmap initiatives, and technical enhancements Your Profile We believe you enjoy combining software development with a customer-focused mindset. You are curious, collaborative, and motivated by solving technical challenges. You take ownership of your work, are comfortable working independently, and are proactive in improving products, processes, and ways of working. You can turn what you learn from customers into requirements that you or others can build and test against, and you balance business value, risk, and effort with long-term sustainability. You know what good looks like, and you can tell when code is not it, including code you did not write yourself. You are not afraid to ask for help when needed and appreciate knowledge sharing within a team environment. We Believe You Have: A Bachelor's or Master's degree in Software Engineering, Computer Science, or a related field Strong ability to translate business needs into clear, actionable technical requirements The ability to read, understand, and judge code, particularly in our stack (.NET, C#, SQL, TypeScript), including code you did not write yourself Practical experience developing with AI tools and agents, and a good sense of where they help and where they fail Several years of professional software development experience, including making independent technical decisions regarding architecture, quality, and risk The ability to get up to speed quickly in a complex domain Experience with integration development and customer-facing technical roles within a service-oriented organization Experience with cloud platforms and modern architectural patterns Strong communication skills in both Swedish and English Preferred Qualifications: Experience with supply chain, logistics, transportation management, or warehouse management solutions Experience from a software product company Experience with Vue.js and Azure DevOps The position is primarily based in Linköping and offers a hybrid working model. Why IMI? IMI Supply Chain Solutions is a leading software provider specializing in sustainable logistics and order management. Our solutions are at the core of critical industries such as grocery retail and pharmaceutical supply chains. We are in an exciting phase of growth, offering you the opportunity to influence both our products and the way we work with product development going forward. We are proud to be Great Place To Work certified and offer a workplace with a strong sense of team spirit, a high degree of autonomy, and excellent opportunities for professional development. In addition, we provide a generous benefits package, including extra vacation days, a wellness allowance, and occupational pension contributions. Application Is this the right role for you? We warmly welcome your application. Applications are reviewed on an ongoing basis. If you have any questions about the position, please contact our HR Business Partner, Ebba Olofsson, at ebba.olofsson@im.se

Do you want to combine project management, customer ownership, team leadership, and long-term relationship building in a role with significant responsibility and variety? IMI Supply Chain Solutions helps companies optimize and future-proof their supply chains through flexible software solutions for warehouse management, order management, transportation, inventory planning, and logistics visibility. By combining specialized solutions into an integrated supply chain suite, IMI enables greater efficiency, transparency, and scalability across complex logistics operations. We work in close partnership with our customers to drive efficiency and innovation. We are now looking for a Customer Delivery Manager who wants to take ownership of customer relationships, service delivery, and long-term customer success. About the Role As a Customer Delivery Manager, you will play a key role in leading managed services engagements and IT projects from planning through delivery. You will have overall responsibility for all deliveries to your customers, including projects of varying complexity as well as ongoing service management activities and routines. As the primary point of contact for your customers, you will play a key role in ensuring successful deliveries, strong partnerships, and long-term business value. The role involves close collaboration with both customers and internal teams. You will lead customer and stakeholder dialogues, plan and coordinate resources, and ensure that deliveries are completed according to agreed objectives, requirements, and timelines. You will also be responsible for budget follow-up, forecasting, risk management, and change management to ensure successful deliveries and long-term value creation for our customers. We build long-term partnerships and work closely with our clients, giving you exposure to a wide range of stakeholders, from system users to executive leadership teams. You will be responsible for translating customer needs, agreements, and changes into clear activities and deliverables. You will also contribute to pre-sales activities by supporting the preparation of proposals, documentation, and material for contract discussions and commercial opportunities. Key Responsibilities: Lead and manage projects from planning through delivery and follow-up Lead and drive managed service engagements Plan and coordinate internal resources based on project and business requirements Act as a trusted advisor to customers and external stakeholders Ensure deliveries meet agreed objectives, requirements, and expectations Monitor project budgets, costs, forecasts, and invoicing Identify and manage risks, dependencies, and scope changes Maintain project documentation and administration Facilitate steering committees, status meetings, and project meetings Contribute to pre-sales activities, proposal development, and contract discussions Your Profile We believe you are a collaborative and relationship-oriented professional who combines structure and business acumen with a genuine commitment to customers and colleagues. You are self-driven, organised, and accountable, and you enjoy taking ownership of both customer relationships and delivery outcomes. You thrive in a leadership role, have the ability to bring people together around common goals, and can drive progress even in complex environments. You are a strong communicator, work independently, and build trust with both customers and internal teams. We Believe You Have: Experience as a Project Manager, Service Manager, Product Owner, or in a similar role, working with complex, business-critical systems such as ERP platforms The ability to take responsibility, create structure, and drive initiatives forward, even when conditions change Experience leading or coordinating cross-functional teams Experience working closely with customers and other stakeholders Excellent communication skills in both Swedish and English, written and spoken Preferred Qualifications: Post-secondary education in IT, software development, project management, or a related field A solid understanding of system integrations and business-critical processes Experience working with large international customers Experience in pre-sales activities, proposal development, or contract discussions The position is based in Linköping, and occasional travel may be required as part of the role. Why IMI? IMI Supply Chain Solutions is a leading software provider within sustainable logistics and order management. Our solutions are at the heart of business-critical operations, including grocery retail and pharmaceutical supply chains. At IMI, you will work at the intersection of technology, business, and customer success in a highly skilled organisation where your contributions make a visible impact. What We Offer: Responsibility and decision-making authority Significant opportunities to influence customer development and success Varied and complex assignments Skilled and dedicated colleagues within software development, architecture, project management, and business development A flexible work environment Opportunities to grow within leadership, business, and technology We are proud to be Great Place To Work certified and offer a workplace with a strong team spirit, freedom with responsibility, and excellent opportunities for professional growth. In addition, we offer a generous benefits package, including additional vacation days, wellness benefits, and occupational pension contributions. Application Does this sound like the right opportunity for you? We look forward to receiving your application. We review applications continuously. If you have any questions about the position, please contact our HR Business Partner, Ebba Olofsson, at ebba.olofsson@im.se.

Do you want to work closely with customers and help them successfully implement and use business-critical software solutions within logistics and transportation? At IMI, we deliver SaaS-based solutions that help organizations manage warehouse operations, transportation flows, delivery visibility, and customer delivery experiences. Our solutions support customers in their daily operations and play an important role in ensuring efficient and reliable logistics processes. We are looking for an Application Consultant to join our team. This role combines customer onboarding, solution configuration, support, and coordination of technical deliveries. You will work closely with customers throughout their journey, from implementation and training to ongoing support and continuous improvements. About the Role As an Application Consultant, you will become an important part of a cross-functional team responsible for onboarding new customers and supporting our existing customer base. You will work with customer implementations, system configuration, support cases, training, troubleshooting, and change requests. The role involves close collaboration with customers, software engineers, architects, business consultants, and project managers. You will play a key role in ensuring successful deliveries while contributing to high customer satisfaction and strong customer relationships. Key Responsibilities: Onboard new customers and ensure successful implementations Configure customer environments and support customers during go-live activities Troubleshoot system functionality, workflows, and integrations Support and train users in system functionality and business processes Manage onboarding requests and change requests from requirement through delivery Perform data updates and configuration changes within customer environments Act as the link between customer needs and development teams Gather and communicate requirements to ensure the right solutions are delivered Drive customer cases and requests through to completion Build strong customer relationships and contribute to customer satisfaction Identify opportunities to improve processes, services, and ways of working Your Profile We believe you enjoy working closely with customers and combining technical understanding with a strong service mindset. You take ownership, are comfortable managing multiple activities simultaneously, and enjoy collaborating with colleagues from different disciplines. You are curious, proactive, solution-oriented and are confident in driving issues forward, finding the right stakeholders, and ensuring that customer requests are resolved in a professional manner. You also understand the importance of balancing customer expectations, technical quality, long-term sustainability, and business value. We Believe You Have: A post-secondary education in IT, Logistics, or a related field, alternatively equivalent professional experience At least three years of professional experience in several of the following areas: · Software delivery and customer-facing solutions · Application configuration and administration · Customer onboarding and implementation projects · Support, service delivery, or application management · Customer requirements gathering and stakeholder communication Strong communication skills in both Swedish and English Preferred Qualifications: Experience with supply chain, logistics, transportation management, or warehouse management solutions Background in a software product or SaaS company Familiarity with SQL Familiarity with integrations and tools such as Postman Experience working with Azure DevOps The position is primarily based in Linköping and offers a hybrid working model. Why IMI? IMI Supply Chain Solutions is a leading software provider specializing in sustainable logistics and order management. Our solutions are at the core of critical industries such as grocery retail and pharmaceutical supply chains. We are in an exciting phase of growth, offering you the opportunity to influence both our products and the way we work with product development going forward. We are proud to be Great Place To Work certified and offer a workplace with a strong sense of team spirit, a high degree of autonomy, and excellent opportunities for professional development. In addition, we provide a generous benefits package, including extra vacation days, a wellness allowance, and occupational pension contributions. Application Is this the right role for you? We warmly welcome your application. Applications are reviewed on an ongoing basis. If you have any questions about the position, please contact our HR Business Partner, Ebba Olofsson, at ebba.olofsson@im.se.