Sherwin Williams is seeking an experienced and hands-on Operations Manager to take overall responsibility for the operational performance of our facility. (Note: Applications and CV´s preferably in English) Hva vi ser etter What We Are Looking For Education & Experience • Bachelor's degree or equivalent in a relevant field is required. • 3--5 years of experience in customer relations, logistics and operational team management. • Experience with Environmental, Health & Safety regulations and management. • Knowledge of facility installations and relevant regulations. • Experience working with internal management systems and operational processes. • Strong understanding of business performance, costs and key operational metrics. Technical & Professional Skills • Strong computer skills and ability to work with operational and business systems. • Ability to manage multiple priorities, deadlines and operational challenges effectively. • Strong problem-solving and decision-making skills. • Ability to analyse data, identify risks and translate objectives into clear action plans. • Experience with maintenance, equipment troubleshooting or operational technical matters is an advantage. • Knowledge of Sherwin-Williams systems such as MIRA, Discovery and ECOMET is an advantage. • Strong understanding of safety, loss prevention, security and hazardous material handling requirements. Leadership & Personal Competencies • Strong leadership presence with the ability to motivate and engage employees. • Excellent coaching and people-development skills. • Ability to build positive working relationships and establish trust across different teams and functions. • Customer-focused mindset with strong communication and interpersonal skills. • Ability to make timely, fact-based decisions and take ownership of outcomes. • Strong planning, organization and prioritization skills. • Proactive approach to identifying opportunities and implementing solutions. • Ability to lead through change and drive a culture of continuous improvement. • Comfortable working independently while collaborating effectively with regional and cross-functional teams. Language Requirements • Norwegian language: Advanced level -- written, spoken and reading. • English: Advanced level -- written, spoken and reading. Arbeidsoppgaver As the senior operational leader on site, you will be accountable for operations, safety, quality, customer service, cost management and employee leadership. You will provide day-to-day leadership across all site activities, ensuring compliance with legal, regulatory and Sherwin-Williams requirements while delivering operational, financial and customer service objectives. This is a highly visible leadership role for someone who enjoys working close to the operation, developing people, solving problems and driving continuous improvement. Your Main Responsibilities • Lead the day-to-day operations of the facility and drive continuous improvement initiatives. • Take overall responsibility for site performance, including volume, quality, cost, service and operational efficiency. • Lead and engage employees, providing clear direction, coaching, feedback and support to develop individual and team performance. • Champion customer satisfaction and ensure the facility consistently delivers agreed customer and service expectations. • Ensure full compliance with Sherwin-Williams policies and procedures, legal requirements, EHS, safety, security and hazardous material handling standards. • Monitor operational activities and performance against agreed KPIs and business objectives. • Support the achievement of facility sales, operating profit, volume and margin targets. • Manage inventory levels and ensure effective stock management and accurate annual physical inventory. • Support the facility capital plan and identify suitable equipment, technologies and working practices to improve efficiency and reduce costs. • Monitor and report KPIs, improvement initiatives and operational projects, sharing best practices across the EMEA organization where appropriate. • Oversee equipment maintenance and troubleshooting, coordinating external technical support where required. • Support the management of customer complaints and act as an escalation point for operational and customer-related issues. • Lead or support Health, Safety and Environmental improvement initiatives and ensure a safe working environment. • Ensure effective implementation of HR processes, with particular focus on employee engagement, performance management and talent development. • Identify and address urgent operational, safety, quality and environmental issues with a strong sense of urgency. • Effectively communicate with and mobilize teams across all levels of the organization and escalate issues appropriately. • Travel occasionally to other Sherwin-Williams sites in Europe as required. Vi tilbyr What We Offer • Annual gross salary in the range of: 720 000 NOK - 920 000 NOK. Excellent pension and insurance policies. • A senior operational leadership role within an international organization. • High level of responsibility and visibility within the facility and wider EMEA organization. • The opportunity to lead people, operations and continuous improvement initiatives. • Close cooperation with regional leadership and other functions across the organization. • Opportunities to develop your leadership, operational and commercial competencies. • A collaborative environment where your experience and ideas can have a direct impact on business performance.
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