About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More about the role Are you passionate about working closely with customers and sales teams to deliver excellent solutions and support? We are looking for a Sales Support Specialist who enjoys collaborating with customers, building strong relationships, and contributing to business success through effective sales and quotation support. In this role, you will be a key link between customers, sales teams, and internal stakeholders. You will help understand customer needs, identify suitable lighting solutions, and ensure a smooth experience throughout the sales process. A significant part of the role involves preparing, coordinating, and managing quotations, ensuring that customer requests are translated into accurate and competitive proposals. To succeed in the role, you will combine a customer-focused and commercial approach with a good understanding of lighting products, applications, and solutions. While deep technical expertise is not the primary focus, technical knowledge will support your ability to provide guidance, make appropriate recommendations, and deliver high-quality quotations and customer support. * Please note that this is a temporary 12-month contract to cover a maternity leave absence. Key Responsibilities Support customers, sales teams, and partners throughout the sales process Prepare, manage, and follow up on quotations and customer proposals Ensure quotations are accurate, competitive, and aligned with customer requirements Understand customer needs and help identify suitable lighting solutions Provide guidance on lighting products, applications, and basic control solutions Coordinate with internal teams to ensure effective and timely customer support Contribute to project discussions and support solution recommendations Build and maintain strong relationships with customers and stakeholders Support pricing requests, commercial evaluations, and sales opportunities Assist in preparing customer presentations, documentation, and proposals Help improve quotation processes, collaboration, and the overall customer experience Stay informed about market trends, customer requirements, and product developments What You'll Bring Experience from the lighting industry, electrical industry, building technology, or a related business environment Experience in quotation management, sales support, customer service, or project coordination Understanding of lighting products, applications, and solutions Strong customer service and communication skills Ability to understand customer requirements and translate them into effective solutions and proposals Structured and detail-oriented approach, with the ability to manage multiple quotations and deadlines Commercial and customer-focused mindset, with a strong commitment to delivering value and building long-term customer relationships Strong relationship-building and stakeholder management skills. Proficient in Swedish and English , with the ability to effectively support customers and stakeholders in both languages Experience working with ERP, CRM, or quotation management systems is considered a plus Everything we’ll do for you You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team. #WeAreSignify #SignifyLife Privacy Notice for the Recruitment Process Concerning US based roles: Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Pay Transparency Nondiscrimination Policy: Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.
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