GLOBAL BENEFITS SPECIALIST (12 MONTH FTC)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our

People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering

diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate

success - we're passionate about building a culture where everyone can thrive.

We’re looking for a Global Benefits Specialist to join our London team on a 12-month fixed-term contract. This is a hybrid role.

In this role, you’ll support the delivery, administration, and continuous improvement of our employee benefits programmes across

multiple countries, ensuring our offerings are competitive, compliant, and operationally excellent.

Get to know our People team — what drives us, how we work, and what you can expect:

https://careers.deliveroo.co.uk/the-people-team/

WHAT YOU’LL BE DOING

You’ll be joining the Total Rewards team. In this role, you will own key benefits initiatives end-to-end, contributing to the

team's broader goals with a high degree of accuracy and dependability while working closely with HR partners, Payroll, Finance,

Legal, and external vendors.

Here’s what your day-to-day might look like:

Programme Management & Operations

Administer global benefits: Support statutory and supplementary benefits programmes, including pensions, health insurance,

life/disability coverage, and wellness initiatives across multiple international markets.

Drive operational excellence: Support benefits enrolment cycles and drive continuous improvements to administration processes

and systems, leveraging Workday functionality.

Manage vendor relationships: Lead day-to-day liaison with brokers and insurers, tracking vendor performance, and supporting

renewal and RFP processes.

Partner cross-functionally: Collaborate with HR Ops, HRBPs, Procurement, Legal, Tax, and Finance to ensure smooth programme

delivery and act as an escalation point for complex employee queries.

Analysis & Communications

Conduct market benchmarking: Run cost and market analysis to assess the competitiveness of current offerings and inform plan

design, renewal strategies, and programme enhancements.

Optimise data and insights: Analyse claims and utilisation data to identify trends, track budgets, surface risks, and make

data-informed recommendations for health and wellbeing initiatives.

Elevate employee communication: Develop and maintain employee-facing communications, including enrolment guides, FAQs, and

digital content, to ensure complex benefits topics are clear and accessible.

WHAT YOU’LL NEED TO THRIVE

Essential

Significant experience in multi-country benefits: Proven ability to manage and administer benefit programmes across multiple

international jurisdictions, with a strong understanding of local compliance requirements.

Data-driven mindset: Advanced proficiency in Google Sheets and/or Excel, with a demonstrated depth in working with complex data

to identify trends, track budgets, and support decision-making.

HRIS capability: Practical familiarity with HRIS platforms (preferably Workday) and how benefits processes integrate with SaaS

HR systems.

Exceptional stakeholder and vendor management: Proven ability to manage external brokers and partner effectively with

cross-functional global teams across multiple time zones.

Clear, impact-driven communication: Excellent written and verbal communication skills, with a track record of translating

complex benefits data and policies into clear, employee-friendly language.

Nice to Have

Fast-paced sector experience: Background working within a high-growth tech or fast-moving marketplace environment.

System implementation exposure: Experience supporting system enhancements or implementations within Workday benefits modules.

WHY JOIN US?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working

here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we

hire here.

OUR GLOBAL STRUCTURE

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role,

you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as

one global team.

DIVERSITY, EQUITY AND INCLUSION

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger,

more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and

feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity,

disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable

adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.

We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive

teams, we’d love to hear from you!

Role

Global Benefits Specialist - 12 Month FTC

Locations

London - The River Building HQ

Published

July 7

Deadline

August 16

Tags for this job

Spark

Similar Jobs

Senior Information Security Specialist

Deliveroo

London - The River Building HQ•Posted: Jun 29•Deadline: Aug 16

About the team At Doordash, Deliveroo and Wolt, we’re building the industry’s most scalable and reliable delivery network to support our multi-sided marketplace of consumers, merchants, Dashers, and partners. Security, privacy, and compliance are foundational to earning and maintaining trust as we expand globally. The Governance, Risk, and Compliance team partners across Security, Engineering, Legal, Privacy, Product, IT, Procurement, Internal Audit, and business teams to help DoorDash understand its compliance obligations, manage security and privacy risk, and build durable programs that scale with the company. About the role We’re looking for a Senior Information Security Specialist to help mature DoorDash’s global security and privacy compliance risk program. You will create and operationalise a global compliance change process framework that helps DoorDash detect changes in our compliance landscape, assess impact, identify gaps, and drive accountable remediation across teams. This is a senior individual contributor role for someone who has managed global compliance frameworks and security/privacy compliance programs in a technology company. You will bring structure to ambiguous compliance changes, translate requirements into actionable control expectations, facilitate risk workshops, and help leadership understand compliance risk in clear business terms. What you'll be doing * Design and operate a global compliance change management framework to identify new or changing security, privacy, regulatory, contractual and framework obligations across DoorDash’s markets and products. * Maintain a structured view of DoorDash’s compliance landscape, including obligation inventories, control mappings, ownership models, risk decisions and remediation status. * Lead compliance-impact assessments for new regulations, framework updates, product launches, market expansions, vendor changes and major technology initiatives. * Facilitate compliance risk workshops with Engineering, Legal, Privacy, Product, Procurement, IT, Internal Audit and business stakeholders. * Translate complex regulatory, security, and privacy requirements into practical control expectations and specifications that technical and non-technical teams can implement. * Identify control gaps, assess residual risk, define remediation plans and track progress through closure with clear accountability. * Partner with control owners to improve evidence quality, audit readiness, and sustainable operation of controls across global compliance frameworks. * Help mature DoorDash’s risk register, compliance reporting, dashboards, metrics and executive-level risk communications. * Support control mapping and harmonization across frameworks such as ISO 27001, SOC 2, NIST CSF, PCI DSS, GDPR, UK GDPR, NIS2, DORA, and emerging AI governance requirements. * Promote a risk-based, pragmatic compliance culture that enables DoorDash teams to move quickly while protecting customers, partners, employees and the business. Requirements * You have 6+ years of experience in GRC, security compliance, technology risk, privacy compliance, IT audit, or a related field, preferably in a global technology, marketplace, SaaS, fintech or payments environment. * You have managed or materially contributed to a global compliance framework or security/privacy compliance management program. * You have built, operated or significantly improved a compliance change management, obligations management, control mapping or regulatory-change process. * You have hands-on experience facilitating risk assessments, compliance risk workshops, control self-assessments and remediation planning with cross-functional stakeholders. * You have strong working knowledge of security and privacy frameworks such as ISO 27001, SOC 2, GDPR or CCPA, and you can quickly assess applicability of new frameworks or regulatory requirements. * You understand how security and privacy controls operate in modern technology environments, including cloud infrastructure, identity and access management, SDLC, incident response, vendor risk, data governance and business continuity. * You can translate legal, regulatory and framework requirements into clear, tangible control specifications to engineers and explain technical risk in business terms. * You communicate clearly, write with precision and can create high-quality policies, procedures, risk memos, control narratives, executive updates, and decision records. * You are comfortable navigating ambiguity, balancing multiple priorities and driving outcomes without relying on constant direction. * You build trust with technical and non-technical stakeholders and can facilitate conversations rather than dictate outcomes. Why Doordash, Deliveroo and Wolt Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Doordash we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Doordash, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

AIRust

Head of Product, Regulatory Finance

Deliveroo

London - The River Building HQ•Posted: Jun 22•Deadline: Aug 16

About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. As part of our unified global Fintech organization across Deliveroo and Wolt (DoorDash International), our team shapes and scales the RegTech About the role We’re looking for a Head of Product to lead the teams building Wolt, Deliveroo’s and DoorDash’s global regulatory and compliance technology in London. What you'll be doing You’ll work with legal, finance, engineering, and other teams to translate regulatory needs into robust product solutions. This includes everything from anti-money laundering (AML) and safeguarding to tax and licensing compliance across 40+ markets. You’ll define the long-term product strategy for our compliance stack. Including building internal tools, APIs, and automation for regulatory requirements like KYC, AML, and audit readiness. You’ll lead and grow a group of senior Product Managers, guiding their work across multiple roadmaps and domains. Together, you'll solve the most critical regulatory and financial compliance challenges in our business. You’ll also work closely with teams like Licensing Services, Tax, Legal, and Finance to understand changing rules and requirements, and ensure we build the right solutions to stay ahead. Requirements You could come to this role from different backgrounds, but ideally, you bring: * A strong grasp of EU regulatory frameworks such as AML/CTF, KYC and KYB, Payments Regulations, Tax regulations, Invoicing and e-Invoicing systems. * Experience turning legal requirements into product designs * Experience leading other Product Managers or Product Leads, including setting direction across multiple teams, coaching individuals, and aligning senior stakeholders * High level of technical and analytical fluency. You are comfortable working with APIs, data models, audits, and reporting workflows * Familiarity with financial services infrastructure, such as KYC, KYB and AML systems, licensing processes, scalable invoicing platforms incl e-Invoicing and core banking platforms * Excellent stakeholder management and communication skills, including experience influencing executives and cross-functional teams across legal, finance, and engineering * A track record of operating in high-ambiguity environments, navigating risk, and delivering product impact without full information * Fintech & Payments Subject Matter Expertise: Minimum 8–12 years of overall Product Management experience, with a significant portion dedicated to the Fintech or Financial Services sector * Ability to communicate effectively across all levels of the organization Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Product Manager, Payments

Deliveroo

London - The River Building HQ•Posted: Jun 22•Deadline: Aug 16

About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. As part of our unified global Fintech organization across Deliveroo and Wolt (DoorDash International), our team shapes and scales our payment platforms. About the role We are looking for a Product Manager to join the Fintech Group, Core Payments Team. Our group builds and scales the infrastructure that powers every transaction on DoorDash International. This includes integrating with global payment providers, ensuring reliable and cost-efficient processing across 30+ countries, and driving innovations like digital wallets, installment payments, and localized methods. The team owns the foundations of this stack, ensuring that Wolt’s payments platform is secure, scalable, and future-ready. What you'll be doing You would be connecting with country teams to understand the payment landscape in local markets, facilitating business and technical discussions with providers, and aligning with product, finance, and data teams on company-wide needs. As a product manager, you will work with a cross-functional team of incredibly talented engineers, analysts, and product peers in a high-visibility role. You will be responsible for defining the roadmap and setting the vision for our payments infrastructure. This involves leading multiple projects and cross-team product initiatives throughout the entire product lifecycle, partnering with operations, finance, and engineering stakeholders, while always keeping the end user and business impact in focus. Requirements You could come to this role from a multitude of different backgrounds, but ideally, you have: * Proven experience as a Product Manager in Fintech, Payments, or other B2B platform products. You know how to build robust, scalable financial systems. * Track record of leading products from concept to launch; owning the vision, setting the strategy, shaping the roadmap, and delivering real results. * Skilled at working with cross-functional teams across product, engineering, data, and business, keeping people aligned and momentum strong. * High ownership mindset. Comfortable getting hands-on when needed, while also pushing complex initiatives beyond your immediate scope. * Strong blend of data fluency, technical depth, design intuition, and business judgment, grounded in a humble, entrepreneurial mindset. * Confident in high-visibility roles. Clear communicator who knows how to keep stakeholders aligned, even in messy or high-pressure situations. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.