
Heetch · Paris
L'entreprise Seetch est une startup qui transforme le statut des chauffeurs VTC en leur proposant un CDI avec couverture sociale complète. Nous nous sommes lanc...
L'entreprise
Seetch est une startup qui transforme le statut des chauffeurs VTC en leur proposant un CDI avec couverture sociale complète. Nous nous sommes lancés en mars 2026 et nous ciblons 1 000 chauffeurs cette année. Nous faisons partie du groupe Heetch.
À propos du poste
Tu travailleras directement avec le fondateur, sur tous les sujets qui font tourner la boîte. Ta mission : construire et structurer les processus opérationnels pour scaler jusqu'à 1 000 chauffeurs, et débloquer les sujets au fur et à mesure qu'ils arrivent.
Concrètement, tu touches à tout : ops, recrutement chauffeurs, sales, tech, legal, paie. Là où il y a un sujet à faire avancer, tu es dessus. C'est un poste pour quelqu'un qui veut comprendre comment se construit une startup de l'intérieur, et avoir un vrai terrain de jeu.
Tu es autonome, orienté solutions, tu sais structurer et tu veux poser les fondations opérationnelles d'une startup ? Ce poste est pour toi.
Missions
Tu interviens sur l'ensemble des sujets, avec un focus sur :
Ops : structurer et automatiser les workflows (onboarding, paie, service client)
Growth et acquisition chauffeurs : trouver de nouveaux canaux de recrutement, analyser ce qui convertit et ce qui ne marche pas
Sales : affiner notre discours commercial auprès des chauffeurs, créer des scripts, des outils de présentation et documenter les objections courantes
Tech et IA : construire des outils internes et des automatisations avec l'IA pour faire mieux avec moins, et aller plus vite que des équipes deux fois plus grosses
Et au-delà : tous les sujets transverses où la boîte a besoin d'avancer (relation plateformes, partenaires, legal, outillage).
Profil recherché
Étudiant(e) en école de commerce, ou formation équivalente
Autonome, orienté(e) solutions et capable de structurer
À l'aise avec les outils digitaux (Google Workspace, Excel/Gsheet, Notion...)
Tu utilises l'IA au quotidien et tu aimes construire des outils avec
Bon relationnel et capacité à communiquer simplement avec les chauffeurs
Capacité à jongler entre plusieurs sujets et à s'adapter vite
Une première expérience en opérations ou gestion de projet est un plus
Pourquoi rejoindre Seetch ?
Un modèle qui change vraiment le statut des chauffeurs VTC
Un poste large, en direct avec le fondateur, avec un vrai impact
Une exposition à tous les métiers d'une startup : ops, growth, sales, legal, paie
Une montée en compétences rapide, parce que tu seras sur tous les fronts
Une équipe réduite qui mise sur l'IA pour superformer
L'appui du groupe Heetch
Informations pratiques
Type de contrat : Stage
Durée : 6 mois
Lieu : Paris 10
Début : juillet, août ou septembre 2026
Qui sommes-nous ? Sweetch, c'est la nouvelle aventure née de la reprise des actifs de ZeWay par Heetch en avril 2025. Notre mission : (re)lancer et opérer un réseau de bornes d'échange de batteries pour scooters électriques en région parisienne, tout en commercialisant les scooters qui vont avec. Concrètement, le principe est simple et malin : les batteries sont amovibles. Une fois vide, le rider se rend à une de nos bornes, échange sa batterie à plat contre une chargée, et repart. Pas d'attente, pas de compromis. On repart de zéro — et c'est exactement ce qui rend le moment unique. Tu rejoins une petite équipe en train de construire quelque chose, avec un vrai impact sur chaque décision prise. Si tu veux apprendre en faisant, tu es au bon endroit. Tes missions Chez Sweetch, l'opérationnel ne manque pas. Tu auras la main sur quatre grands axes : 1. Vendre notre stock de scooters Identifier et activer de nouveaux canaux d'acquisition clients Améliorer et fluidifier la procédure de vente de bout en bout Travailler main dans la main avec les commerciaux pour les aider à atteindre leurs objectifs 2. Faire tourner notre réseau de bornes de recharge Analyser la performance du réseau et proposer des initiatives concrètes pour l'améliorer Mettre en place les procédures de maintenance préventive Optimiser les interventions lorsqu'une borne est bloquée — chaque minute d'indisponibilité compte 3. Gérer les abonnements et le recouvrement Suivre les paiements des abonnements batteries et assurer la bonne santé du portefeuille clients Piloter la communication client pour augmenter le nombre d'abonnés actifs et limiter le churn Mettre en place et optimiser les processus de relance afin d'améliorer le taux de recouvrement Identifier les leviers pour fidéliser les clients et allonger leur durée de vie 4. Optimiser nos opérations internes Mettre en place une gestion de stock efficace Auditer, documenter et améliorer nos process internes Contribuer à la partie administrative liée à la reprise (gestion des cartes grises, etc.) Cette liste n'est pas exhaustive — de nouveaux projets peuvent émerger, et tes envies comptent aussi. Ce job est fait pour toi si… Tu es étudiant(e) en École d'Ingénieurs, de Commerce ou équivalent universitaire, à la recherche d'un stage de fin d'études ou de césure de 6 mois Tu aimes être au cœur de l'exécution et tu n'as pas peur de retrousser tes manches quand il le faut Tu es à l'aise pour jongler entre plusieurs projets et plusieurs équipes en même temps Tu es analytique et tu sais faire parler les chiffres pour prendre de bonnes décisions Tu es à l'aise avec Google Sheets / Excel Tu parles couramment français et anglais Infos pratiques 📍 Paris 10e 📅 Démarrage : avril 2026 📄 Stage de fin d'études ou de césure (6 mois)
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