AI Data Specialist - Estonian

Compliance Operations Specialist

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist. About the job At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and KYC, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio's Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements. We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some intermediate to advanced research and investigation skills and enjoys challenging and complex case work. Responsibilities In this role, you’ll: * Work with team members across the organization to investigate issues, determine root cause gaps that bad actors exploit and determine how best to close those gaps.  * Be responsible for onboarding new customers and perform due diligence. * Resolve urgent issues impacting businesses, carriers and consumers worldwide.  * Work independently to solve customer cases (with support from management, as needed)  * Respond to and action incoming carrier partner notifications.  * Effectively respond to intermediate to advanced questions from customers (external and internal) in core areas and intermediate questions across multiple areas.  * Work independently to troubleshoot/determine resolution for issues across multiple areas in your team's domain. * Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity. * Provide support for customers by email, and phone, to ensure customers have an excellent experience with Twilio. Qualifications  Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required * You have 3+ years of experience working cases in the operations, compliance, KYC, fraud or abuse space, preferably within an eCommerce or Telecommunications organization. * You have basic technical skills including basic SQL and an understanding of APIs and data analytics. * You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.  * You are detail-oriented with great organizational skills and comfortable with ambiguity. * You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.   * You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. * You have good time management and organizational skills and are comfortable working under pressure. Desired: * Has knowledge of SQL, Looker, Tableau or similar data extraction and data visualization tools  * Understanding APIs and related technologies * Background in telecommunications is desired. Location  This role will be remote, and based in Estonia. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Churn Specialist | DTC E-commerce | 100% Remote EU

Foxelli Group

Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us. At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them. If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us. WHY JOIN FOXELLI? Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don’t take ourselves too seriously. If you’re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you’ll feel right at home with us - no matter where you are in your career. THE ROLE We're looking for a Churn Specialist to help us get closer to our customers - understand what they actually need, spot where we're falling short, and find ways to retain them. You'll work across multiple Foxelli Group brands, investigate the full customer lifecycle and turn data into initiatives that actually move the needle on retention. You won't just track churn numbers. You'll own the thinking behind what is happening with the brand and drive the ideas to help retain our customers. If you love: * getting into customer data and finding the story behind the numbers * mapping out a customer journey and spotting where things go wrong * testing ideas - onboarding tweaks, lifecycle flows, CRO experiments, win-back sequences, etc * using AI and automations to move faster and do more with less * understanding what makes customers stay (or leave) on a psychological level * working across multiple products and brands without losing focus And if you're someone who can take a messy churn problem, break it down into clear hypotheses, and see them through to results… …you might be our person 👀 🚀 WHAT YOU'LL BE DOING Churn Analysis & Research * Analyse churn patterns across multiple Foxelli brands - when customers drop, which segments are most at risk, and what's driving it * Research competitors and benchmark what best-in-class retention looks like in our space * Use AI tools to accelerate research, surface insights, and identify patterns * Build a clear picture of our customers - their motivations, frustrations, and what "good enough to stay" actually means to them Customer Journey & Onboarding * Audit the full customer lifecycle with a churn lens - from first-touch onboarding to long-term engagement * Identify drop-off moments and experience gaps that are costing us customers * Own initiatives to improve onboarding flows and early-stage activation Retention Initiatives & Experimentation * Develop hypotheses and run experiments - lifecycle communications, CRO tests, loyalty mechanics, win-back campaigns, cancellation flows * Build and maintain automations that support retention at scale - triggered flows, at-risk alerts, personalised sequences * Use AI to generate ideas, draft copy, simulate scenarios, and iterate faster * Track the impact of every initiative and iterate based on results * Document what worked, what didn't, and why AI & Automations * Build and maintain automations that support retention initiatives at scale * Proactively explore how AI can improve the way we understand and respond to churn * Stay current with new tools and bring ideas to the table before anyone asks WHAT YOU BRING * Proven experience diagnosing churn, not just reporting on it, but getting to the root of it * Comfortable working with data: cohort analysis, funnel metrics, A/B test results * Hands-on experience with customer journey mapping, onboarding optimisation, or CRO * Experience building automations: triggered flows, lifecycle sequences, or similar * Able to turn messy data into a clear point of view and present it to senior stakeholders * Has worked across multiple products or brands * Uses AI tools beyond basic prompts and actively looks for ways to automate and improve workflows THE RECRUITMENT PROCESS 1. Apply - A simple form that helps us know who’s stepping into our world. 2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space 3. Text Task - A small real-world challenge so we can see how you approach problems in action. 4. Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together FIXED SERVICE FEE 2,500 - 2,800 euros after taxes (depending on your skills, competencies, and experience). PERKS & BENEFITS * Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness. * Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check. * A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously. * Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested. * A budget for your home office setup so you’re comfortable working how you like and where you like. * Strong company culture and a network of unique individuals that celebrate you. ELIGIBILITY & LOCATION REQUIREMENTS ❕This role is 100% remote. * Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported. * For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy. (This doesn’t apply to part-time roles.) Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.

Senior Python Scraping / Anti-Bot Engineer (EU Applicants Only)

Adthena

OUR MISSION Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. WHY JOIN US? We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. * We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Here’s what we offer: * Startup Engineering culture * Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. * Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation * Stock Options: Our employees do incredible work, so as we grow, everyone shares the rewards. * Trust-Based Vacation: Take as much time off as you need, when you need it. * Remote-First: 52% of Adthenian’s work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). * Flexible Work: Work how and where you do your best, with full autonomy over your day. * Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. * Monthly Hackdays & Training Days * Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. * Home Office Stipend: $200 for your ideal remote setup. * Swag Welcome Gift: $70 credit to grab some merch. * Birthday Day Off: Celebrate your special day. * Regular Socials: Summer & Christmas parties, annual and quarterly offsites, monthly meet-ups. See here for more info. * Volunteer Days: Make a difference with paid volunteer time each quarter. See here for more info. About the Role Reporting to: Michal Gondar, Head of Engineering Location: EU Remote (Please note, we can only accept applicants who are based in line with our remote hiring strategy; Spain, Italy, Portugal, Romania, Hungary, Czech Republic, Poland, Serbia, Lithuania, Bulgaria, Estonia, Latvia, Cyprus and Greece) Interviews: 2 Stages Start Date: ASAP More info: See FAQ below, our candidate hub, or reach out to recruitment@adthena.com What you’ll do at Adthena As an Anti-Bot Engineer, you will design, build, and operate large-scale, resilient web scraping systems, with a strong focus on Google and Google-like search environments. This role sits at the intersection of data engineering, reverse engineering, and systems reliability, and is critical to delivering accurate, timely, and trustworthy data at scale. You will work on complex scraping problems where naïve approaches do not work, including dynamic rendering, anti-bot defences, frequent markup changes, and high-volume data collection. We are leaders in adopting coding with AI tools. The role is ideal for someone who believes in agentic coding and would like to improve their skills. Responsibilities * Design and maintain large-scale Python scraping systems that operate reliably against Google and other highly defended websites * Build scrapers for dynamic, JavaScript-heavy pages using browser automation and hybrid approaches * Continuously adapt to changes in page structure, request flows, and anti-automation mechanisms * Engineer robust extraction pipelines that prioritise data accuracy, consistency, and observability * Implement proxy, fingerprinting, and request-routing strategies to maximise stability and throughput * Monitor scrape health, detect failures early, and rapidly debug production issues * Optimise performance, cost, and latency across scraping infrastructure * Work closely with data engineers, data scientists, and product teams to ensure scraped data is usable and trusted * Document scraping logic and operational runbooks for long-term maintainability WHO WE LOOK FOR Research shows men apply if they meet ~60% of the criteria, while women and underrepresented groups apply only if they meet all requirements. If you have the skills but don't meet every requirement, reach out – we'd love to explore how you could be a great fit! Required Experience: * Strong professional experience with Python (or another main language, i.e. GoLang, Rust, JavaScript) including production-grade scraping systems * Deep hands-on experience scraping Google or similarly protected platforms * Solid understanding of HTTP, TLS, cookies, headers, redirects, and browser networking behaviour * Experience with tools such as Playwright, Selenium, Puppeteer, or equivalent browser automation frameworks * Strong knowledge of HTML parsing, DOM traversal, and data extraction techniques * Experience handling rate limiting, CAPTCHA, IP rotation, and bot detection systems * Comfortable working with asynchronous and concurrent scraping architectures * Experience running scrapers at scale in cloud environments * Strong debugging skills and ability to reason about complex failure modes * Experience with headless browser fingerprinting and anti-bot evasion techniques Nice To Have: * Familiarity with containerisation and orchestration, such as Docker and Kubernetes * Experience with distributed task systems and job queues * Background in data quality monitoring and anomaly detection * Experience working with search, advertising, or competitive intelligence data What We Value * Pragmatic problem-solving in hostile and fast-changing technical environments * High ownership of systems that run continuously and at scale * A strong bias toward reliability, correctness, and observability * Ability to explain complex technical behaviour clearly to non-specialists * Curiosity about how large platforms evolve their defences and infrastructure OUR CORE VALUES All Adthenians are expected to align closely with our ‘Core Values’. What it means... * Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. * Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. * Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. * Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. MEET YOUR TEAMMATES You’ll work closely with: Paul Felby Title: Chief Product & Tech Officer LinkedIn: https://www.linkedin.com/in/paul-felby-1a475a18a/ Ivan Nikolov Title: Lead Technical Architect LinkedIn: https://www.linkedin.com/in/ivan-nikolov-475b2040/