Sökresultat för "Service Excellence"

Service Manager – Network Services We are seeking an experienced Service Manager to oversee and enhance enterprise network services. In this role, you will be responsible for ensuring reliable service delivery, collaborating with internal teams and external partners, and driving service quality through continuous improvement initiatives. About the Role As a Service Manager, you will play a key role in managing network-related services throughout their lifecycle. You will work closely with business stakeholders, suppliers, and technical teams to ensure that services meet business needs, operational targets, and compliance requirements. Main Responsibilities Oversee the delivery and performance of network services. Develop and maintain service improvement plans aligned with business objectives. Monitor service quality using performance metrics and ensure agreed service levels are achieved. Coordinate with suppliers and internal teams to resolve service-related issues and improve operational efficiency. Build strong relationships with stakeholders and communicate service performance, risks, and planned improvements. Support financial planning, budget monitoring, and cost control activities. Ensure services comply with security, privacy, and regulatory standards. Identify opportunities to improve processes, automate routine activities, and optimize service delivery. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related discipline. 3–7 years of experience in Service Management, IT Operations, Infrastructure, or Network Services. Strong understanding of IT Service Management principles and service lifecycle processes. Experience managing suppliers, service providers, and operational governance. Knowledge of KPI and SLA management with a focus on service performance. Experience with financial planning, budgeting, or cost management is an advantage. Excellent communication and stakeholder management skills. Fluent in English, both written and spoken. Preferred Experience Experience working within large organizations where IT services are delivered through external vendors or managed service providers. Personal Qualities Well-organized and proactive. Strong analytical and problem-solving abilities. Results-driven with excellent planning skills. Able to manage multiple priorities in a dynamic environment. Collaborative, relationship-focused, and confident in working with diverse stakeholders. Location: Södertälje, Sweden (On-site) Employment: Full-time (100%) Contract Duration: 6 months with the possibility of extension Preferred Start: August 2026 If you have a passion for service excellence and experience managing enterprise network services, we encourage you to apply.

Do you thrive in a dynamic environment where leadership, service excellence, and teamwork come together every day? Are you a confident and hands-on leader who enjoys developing people, improving operations, and creating outstanding workplace experiences? Then you might be exactly who we are looking for. About the role As Operations Manager, you are responsible for the daily operations at one of our client sites in central Stockholm – a leading global tech company. You lead and develop a dedicated team delivering high-quality services within reception, office services, meetings & events and catering. Your role combines strategic oversight with a strong operational presence, meaning you are just as comfortable planning and following up as you are stepping in and supporting the team in daily operations when needed. You ensure structure, quality, and service excellence, while creating a workplace where both employees and visitors feel welcome every day Key responsibilities Lead and oversee daily operations across reception, office services and catering Develop and support team members including Lobby Hosts, Dayporters, and Event Manager Ensure smooth planning and execution of meetings and events Manage budgets, procurement, and supplier deliveries within F&B, office supplies, and equipment Maintain strong relationships with client stakeholders, suppliers, and internal teams Ensure routines, processes, and service standards are implemented and followed Continuously improve workplace experience, efficiency, and service quality What we are looking for Experience from service-driven environments such as office services, hospitality, or hotels Proven leadership experience with the ability to develop and motivate teams Strong organizational skills with a structured and detail-oriented approach A hands-on, solution-oriented mindset with the ability to stay calm under pressure Strong communication skills in both Swedish and English Confident user of Microsoft Office and administrative systems Personal qualities We value your personality highly. You are a visible and approachable leader who brings energy, structure, and a lot of positivity into your team. You take ownership, enjoy collaboration, and take pride in creating excellent service experiences for both clients and employees. At Sodexo, we believe in service spirit, team spirit, and continuous development – and we hope you do too. Additional information Workplace: Central Stockholm, at a modern client site Working hours: 08:00–17:00, occasional evenings during events Start date: 2026-09-01 Permanent position with 6 months probation period Apply no later than 9 August. Selection and interviews will be conducted on an ongoing basis. Note! We only accept applications through registration in our recruitment system ReachMee For this role, an enhanced background check and identity verification will be conducted for the final candidate. The candidate will be informed and asked to provide consent before the screening process begins. About Sodexo Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the leader in Food and Services, shaping better everyday experiences at every moment in life: work, heal, learn and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. With its services, Sodexo meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all.
Sodexo is included in the CAC Next 20, Bloomberg France 40, CAC SBT 1.5, FTSE 4 Good and DJSI indices.

Job Description The Senior Engineering Manager (EM) is accountable for the engineering strategy, technical execution, delivery quality, operational excellence, and staff responsible for the software engineers for the Customer Acquisition and Partners products. The role partners closely with Product Managers, Architects, Business Stakeholders, and external partners to deliver scalable, secure, and resilient integrations that connect SAP ecosystems, supply chain platforms, enterprise applications, APIs, and cloud services across H&M's global landscape. The EM combines deep technical expertise with strong leadership capabilities, driving technology decisions, engineering excellence, talent development, and business outcomes while leading high-performing engineering teams. WHAT YOU WILL DO Engineering Leadership & Delivery Lead end-to-end engineering delivery across the ESCI domain, defining technology roadmaps, driving architecture modernization, and ensuring scalable, secure, resilient cloud-native solutions aligned with enterprise standards. Partner with Product Managers and stakeholders to balance business priorities, innovation, platform engineering, automation, AI-assisted development, technical debt reduction, and operational excellence. Operational Excellence Establish and drive engineering excellence through CI/CD, DevOps, DevSecOps, SRE, observability, and continuous improvement practices to enhance delivery quality, reliability, and efficiency. Own service performance and operational resilience by monitoring KPIs, DORA metrics, SLAs/SLOs, leading incident and risk management, and ensuring compliance with security, privacy, regulatory, and governance standards. People Leadership Build, lead, and develop high-performing engineering teams through effective recruitment, workforce planning, performance management, coaching, and succession planning. Foster an inclusive, collaborative, and accountable culture while mentoring technical leaders and senior engineers to strengthen both technical excellence and leadership capabilities. Vendor & Financial Management Manage vendor partnerships, budgets, workforce strategy, and sourcing decisions while driving cost optimization, service excellence, and technology investments aligned with business priorities and total cost of ownership. Stakeholder Management Partner with Product, Architecture, Supply Chain, Security, Platform teams, and external partners to drive alignment, collaboration, and successful delivery across global teams. Communicate technology strategy, delivery progress, risks, and investment decisions effectively to both technical and business stakeholders, ensuring transparency and informed decision-making. WHO YOU ARE 12+ years of software engineering experience. 5+ years leading engineering teams in a product-oriented or enterprise environment. Proven experience delivering large-scale enterprise platforms and integration solutions. Strong experience leading geographically distributed teams and external partners. Technical Expertise Strong expertise in C#/.NET, ASP.NET Core, microservices, distributed systems, and event-driven architectures. Solid understanding of enterprise integration, API-first design, cloud-native architecture, and modern software engineering practices. Hands-on experience with Microsoft Azure, Kubernetes, Docker, Infrastructure as Code, and platform engineering. SAP & Enterprise Integration Experience integrating SAP ECC and/or S/4HANA environments. Understanding of enterprise integration landscapes, including APIs, messaging, and supply chain-related systems. Engineering Excellence Experience with CI/CD, DevOps, DevSecOps, cloud security, observability, reliability engineering, and operational excellence. Ability to manage technical debt, platform resilience, and engineering performance metrics. Stakeholder & Business Leadership Strong stakeholder management, communication, and influencing skills across technology and business functions. Experience in vendor management, technology investment decisions, and talent development. NICE TO HAVE Degree in Computer Science, Engineering, Information Systems, or a related field. Experience within Retail, Supply Chain, Logistics, or Enterprise Technology domains. Knowledge of procurement, inventory, fulfilment, or logistics processes. Experience with Azure Data Factory, data integration platforms, or AI-assisted engineering tools. Relevant Azure, SAP, Kubernetes, or Architecture certifications. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. WHY YOU'LL LOVE WORKING HERE Staff Discount Card across H&M Group brands H&M Incentive Program (HIP) Competitive Pension & Benefits Global Career Development Opportunities Inclusive and Collaborative Culture Opportunity to shape enterprise-scale platforms that power H&M's global business JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a full-time permanent position, starting as soon as possible according to the agreement. The role is a hybrid position, based in our office in Stockholm, Sweden. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. Take the next step in your career together with us. The journey starts here. We are eager to meet you! *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

The Customer Success Manager (CSM) is a member of the account team* and the role is responsible for ensuring consistent customer satisfaction, efficient operational delivery and execution on contracts, and strong alignment between customer commitments and commercial targets. And by that securing long-term customer retention. The role defines and oversees the global Customer Success strategy for the account, drives continuous improvement, and represents the customer voice internally to support retention, renewals, and long-term partnership success *Account Team refers to Global Team led by Key Account Manager or Account Manager. Direct Reporting Line to Regional Customer Success Manager and Functional reporting line to Key Account Manager for the respective Account supported. Key Responsibilities Point of contract to customer for operational related topics (through post contract signing, ie the execution phase of contracts) • Ensures KAM and Account Manager(s) and other stakeholders are briefed on operational performance, potential risks, and escalation statuses • Represent customer voice for the account internally in WalWil in discussions on strategic direction and priorities • Serve as the global escalation lead for the account, ensuring a "One WW" experience by bridging the gap between customer expectations and operational execution, drives resolution with BU Operations • Lead the preparation and delivery of structured Business Reviews with the customer, translating operational data into actionable insights that demonstrate the partnership's value • Proactively manage the CSAT (Customer Satisfaction) lifecycle, developing and executing robust action plans based on customer feedback and "voice of customer" data • Maintain high levels of transparency and trust through proactive communication, ensuring the customer is aligned with WWs operational capabilities and constraints. Operational Governance & Service Delivery Coordination: Contractual Integrity & KPI Oversight: Own the end-to-end monitoring of SLAs (Service Level Agreements) and KPIs, driving root-cause analysis (RCA) and permanent resolution for any service deviations. Ensure WalWil service delivery meets contractual obligations and performance standards. • Lead hand over from contract signing to operational execution (ie implementation of the contracts), ensuring full alignment of SOPs (Standard Operating Procedures) • Capacity & Demand Orchestration: Act as the primary interface for volume prioritization, synthesizing customer demand forecasts to help Business Units optimize capacity and operational readiness. • Escalation Orchestration: Coordinate internal stakeholders to resolve complex operational disruptions, ensuring the CSM acts as the conductor rather than the primary problem-solver for functional tasks (e.g., Finance/IT). • Financial Health & Compliance: Monitor DSO (Days Sales Outstanding) and billing accuracy, ensuring the account operates within financial targets and adheres to global compliance standards. • Manage large disruption cases (e.g., USTR, Suez) internally and externally • Work with Operation to continuously improve service quality. Strategic Commercial Enablement (Growth & Insights): The role defines and oversees the global Customer Success strategy for the account, drives continuous improvement, and represents the customer voice internally to support retention, renewals, and long-term partnership success • Lead, drive and participate in continuous improvement and transformation initiatives globally related to Customer Success, to account for increased customer satisfaction and to ensure success of renewal and retention strategy • Support KAM in securing contract renewals by providing data points of delivery performance, service excellence and identifying "at-risk" areas early in the contract lifecycle. • Lead Generation & Expansion: Leverage deep system and process knowledge to identify hidden inefficiencies or untapped needs within the customer's supply chain and identify and qualify tactical growth opportunities (new trades, lanes, or services) to generate new opportunities • Digital & Green Adoption: Drive the adoption of WWs digital visibility tools and sustainability initiatives (e.g., BAF 2.0), positioning these as essential value-adds to the customer’s outbound supply chain What We’re Looking For Stakeholder Management and communication • Relationship: Well developed interpersonal skills with a track record of building trust across organizations • Executive Communication: Excellence in articulating complex operational issues clearly and confidently to both tactical teams and senior management. • Interpersonal Influence: Strong ability to build trust-based relationships across diverse regions, cultures, and business units. Business & Commercial Acumen • Demonstrates customer insight to understand value drivers and WalWil impact on business with empathy and ability to manage expectations tactfully Adaptive Mindset & Execution • Solution-Oriented Leadership: A proactive mindset with the ability to navigate complex global supply chain challenges and drive consensus without direct authority. • Analytical skills: Ability to synthesize data into meaningful performance stories and root cause solutions. • Operational Rigor: Highly structured approach to work with meticulous attention to detail, quality, and CRM discipline. • Experience with, or interest in continuous improvement, transformation and standardization of customer success processes. Education Background & Work Experience • Experience within Customer success / care / support, account management and / or shipping, logistics or SCS operations • Bachelor’s degree in business, engineering or supply chain or equivalent experience • 5-10 years working experience.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Service Business Process Manager. Your role and responsibilities We are looking for a senior leader to join ABB Robotics Customer Service as Global Manager Processes & Tools. In this role, you will lead a global team of Process Owners and Process Experts to harmonize, standardize, and continuously improve service processes aligned with our service strategy. As part of the Global Operations Management Team, you will play a key role in shaping the future operating model—ensuring scalable, efficient, and customer-centric processes across the organization. At ABB Robotics Customer Service, you will have the opportunity to drive global impact by shaping how we deliver service excellence. You will work with diverse teams across the world, influence key decisions, and contribute to a future-ready, customer-focused service organization. This is an exciting time to join us in Robotics, since we’ve announced the plan for SoftBank group to acquire ABB Robotics and become a stand-alone company outside of ABB. This is a revolutionary period in our 50+ year history, and we are entering a time of transformation and building the company towards a future of Physical AI. Your Responsibilities: Lead the design, implementation, and continuous improvement of global service processes and supporting applications in close collaboration with IS and key stakeholders Act as a hands-on Business Architect, ensuring alignment between service processes, value streams, and digital tools Translate business strategy, customer needs, and market dynamics into scalable processes Ensure a strong customer-centric approach, prioritizing initiatives based on business value and customer experience Support and guide global deployment, adoption, and change management for process and system improvements Ensure Health, Safety & Environment (HSE) requirements are embedded in all processes and tools Qualifications M.Sc. or Bachelor in engineering, IS/IT, business administration or similar, minimum work experience 10-12 years Proven experience in Service Business, with strong understanding of service execution Experience in global transformation programs Extensive background as a Business Architect, Process Manager, or similar role in a global, service-oriented environment Knowledge of process design, application landscapes, and data flows Strong track record of working with cross-functional stakeholders in global and matrix organizations Excellent stakeholder management, communication, and change leadership skills Strategic mindset combined with a hands-on, execution-driven approach More about us Recruiting Manager: Helena Bergsman-Smith. Union representatives – Sveriges Ingenjörer: Pia Sandström, +4672 525 90 30; Ledarna: Lenny Larsson, +46 706 32 85 47; Unionen: Roger L. Gustavsson, +46 730 30 30 36. We look forward to reading your application in PDF format. Last day to apply is July 31st. Please note that no interviews will be scheduled during the summer holiday period. Apologies for any delay in response. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Inköpare - fokus på upphandling och leverantörsstyrning Vill du ha ett jobb där du får arbeta i en av Stockholms viktigaste och mest intressanta miljöer? Vi kommer att tillsätta många spännande roller under 2026. Hos CBRE får du en varierad vardag med stort ansvar och möjlighet att utvecklas - vi är ett internationellt bolag med lokal närvaro och stark teamkänsla! CBRE ansvarar för service, underhåll och utveckling av fastigheter - alltid med målet att skapa trygga, effektiva och välfungerande arbetsplatser för våra kunder. Vi jobbar med ständiga förbättringar och smarta lösningar för att leverera hög kvalitet i allt vi gör. Vi är ett värderingsstyrt företag som arbetar utifrån våra värdeord RISE - Respect, Integrity, Service och Excellence. Det är inte bara ord - det är grunden för hur vi samarbetar, kommunicerar och bygger förtroende. Vi söker dig som delar våra värderingar och vill vara med och göra skillnad. Om rollen: Som inköpsansvarig kommer du att arbeta både operativt och taktiskt med upphandlingar inom entreprenad, drift och FM-tjänster där du kommer att: Leda och genomföra upphandlingar (RFQ/RFP) inom bygg/projekt, drift och underhåll Utveckla och förvalta leverantörsbasen utifrån prestation, risk och affärsmål Arbeta nära driftorganisationen för att säkerställa att upphandlade lösningar är implementerbara och effektiva Vara en nyckelkontakt mot beställaren, leverantörer och interna funktioner Huvudsakliga arbetsuppgifter Planera och genomföra upphandlingar ur ett operativt och taktiskt perspektiv Ta fram förfrågningsunderlag, kravspecifikationer och utvärderingsmodeller Genomföra leverantörsbedömningar, förhandlingar och kontraktstecknande i enlighet med centrala processer Följa upp avtal och leverantörers prestation genom KPI:er och revisioner Samverka med drift och teknik för att säkerställa rätt scope och nivå på upphandlingar Hantera avvikelser, risker och förbättringsåtgärder kopplade till leverantörer Bidra till utveckling av processer, arbetssätt och standardisering inom inköp Identifiera effektiviseringar och utvecklingsarbete i leverantörsledet Kvalifikationer: Erfarenhet av inköp/upphandling inom bygg, fastighet och entreprenader (ABFF15, AB04 & ABT06) Minst 3 års arbetslivserfarenhet av en likande roll Förståelse för kontrakt, entreprenadjuridik och leverantörsstyrning Erfarenhet av att arbeta med KMA-frågor i upphandling eller leverans God kunskap om operativt och taktiskt inköp Erfarenhet av att arbeta strukturerat med dokumentation och uppföljning Mycket god kommunikativ förmåga i svenska, både i tal och skrift Meriterande: Erfarenhet av offentlig upphandling (LOU) Bakgrund inom driftentreprenader eller infrastruktur Erfarenhet av ISO-standarder (9001, 14001, 45001 samt 55001) Erfarenhet från större eller internationella organisationer Vi tror att du är: En lagspelare som trivs med att samarbeta och dela kunskap Affärsdriven och strukturerad Mycket god förhandlingsvana och leverantörsdialog Självgående och lösningsorienterad Förmåga att kombinera operativt genomförande med taktiskt förbättringsarbete Övrigt En del av våra kunder bedriver verksamhet som i vissa fall kräver inplacering i säkerhetsklass och efterföljande registerkontroll i enlighet med Säkerhetsskyddslagen (2018:585 kap. 3). Vi begär utdrag från belastningsregistret för enskild person enligt 9 § 1 stycket lagen (1998:620) om belastningsregister för anställning. Säkerhetsprövning enligt Säkerhetsskyddslagen (2018:585) kan bli aktuellt för vissa kunduppdrag Tjänsten är på 100% och tillsvidare anställning med en inledande provanställning om 6 månader. Startdatum för tjänsten, enligt överenskommelse. Varmt välkommen att bli en av många proffsiga kollegor som kommer utföra och jobba med ett av Stockholms viktigaste, mest intressanta och utvecklande teknikerjobb! Vi erbjuder en omväxlande tjänst med goda utvecklingsmöjligheter. Du kommer att omfattas av vår tjänstepension, våra friskvårdsförmåner och vår Benify-portal mm. Vid frågor angående tjänsten, vänligen kontakta ansvarig: Rekryterare: Vill du vara med och skapa framtidens fastighetsdrift tillsammans med oss? Välkommen med din ansökan! CBRE är världens största kommersiella fastighets- och investeringsföretag. På CBRE är vår passion att leverera marknadsledande fastighetsrelaterade tjänster som bidrar till våra kunders framgång! CBRE Global Workplace Solutions (GWS) i Sverige är ett affärsområde med ca 650 medarbetare som levererar integrerade tjänster inom fastighetsservice, projekt och rådgivning. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com

Workplace & Facilities Coordinator Do you want to work as a Workplace & Facilities Coordinator in a global company with strong local presence and a collaborative culture? About CBRE CBRE is the world's leading company in commercial real estate and property-related services, with more than 140,000 employees globally supporting clients in over 100 countries. In Global Workplace Solutions (GWS), we deliver integrated facility management solutions to some of the world's leading companies. CBRE is a values-driven company guided by our core values RISE: Respect, Integrity, Service and Excellence - values that shape our culture and the way we work together. We are looking for a Workplace & Facilities Coordinator to join our team supporting a leading global technology client at their Stockholm office. The Role In this role, you will contribute to day-to-day operations and service delivery at the Stockholm site. Responsibilities include: Providing front-of-house and workplace support, ensuring a welcoming and well-maintained office environment Coordinating and overseeing facility services including maintenance, cleaning, catering, and office supplies Managing vendor relationships and ensuring service level agreements are met Supporting workplace events, office moves, and space planning activities Handling incoming service requests and ensuring timely resolution via the ticketing system (CMMS) Conducting regular site inspections and walkthroughs to uphold health & safety standards Supporting the Senior Facilities Manager with reporting, budgeting, and project coordination Acting as a key point of contact for building occupants and stakeholders on site Who You Are We believe you have: Experience in facilities management, hospitality, office services, or a related field Strong organisational and multitasking skills Excellent communication skills in both Swedish and English (required for managing local vendors and international stakeholders) Proficiency with common workplace tools (MS Office, ticketing/CMMS systems) A customer-service oriented mindset with the ability to build positive relationships with stakeholders You are service-minded, reliable, proactive and comfortable working in a dynamic setting. What We Offer A stable employer with international reach and strong Nordic presence A varied role with opportunities for development Competitive benefits according to local market standards A dynamic and collaborative work environment supporting a world-leading tech client Additional Information Scope: Full-time (trial period may apply) Location: Stockholm, Sweden Start date: ASAP Apply today - selection is ongoing and the position may be filled before the final application date. All candidates must apply through the system in accordance with GDPR requirements.

Company Description It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Whether it’s for each other or our customers, we put always People First. Job Description Who will you be working with? You will lead the regional Field Services organization, working closely with Resident Site Managers, Field Service Operations Managers, Warranty and Customer Services Managers, and Transit Resident Engineers. You will collaborate with Product Management, Services Sales, and OE/Service project teams to ensure strong customer delivery, effective warranty execution, and continuous product performance improvement. How will you make a difference? In this role, you will position Field Services as a key commercial and operational strength. You will deploy the Transit Field Services strategy across the region, strengthen customer intimacy and market understanding, and support project execution during warranty phases. You will optimize cost, on‑time delivery, and workforce efficiency while ensuring strong feedback from the field to Product Management to improve product performance and serviceability. What will your typical day look like? Lead and develop the regional Field Services organization. Deploy and track KPIs to drive quality, cost, and performance. Implement the Transit Field Services strategy (organization, processes, tools). Manage resource planning, budgeting, and workforce efficiency. Support OE and Service projects during warranty and retrofit phases. Strengthen customer relationships and ensure service delivery excellence. Support Services Sales with customer‑centric service solutions and offerings. Drive cost optimization and OTD improvements in Field MRO activities. Manage and develop FS leadership roles across multiple sites. Ensure effective collaboration with Resident Engineers and project teams. Provide structured product performance feedback (REX) to Product Management. Qualifications What do we want to know about you? Engineering degree or technical qualification. Strong experience in project management and complex operations. Proven leadership of multi‑site Field Service or operational teams. Solid business acumen and experience in service business development. KPI‑driven, cost‑focused, and customer‑oriented leadership mindset. Strong communication and stakeholder management skills. Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Business Excellence på Service söker en programansvarig för kostnadsreduktion.Som programansvarig för kostnadsreduktion och ansvarig för portföljhantering kommer du arbeta i nära samarbete med chefen för BE samt ledningsgruppen för att planera, styra och följa upp programmet för kostnadsreduktion. Du stöttar projektledare och chefer i att ta fram businesscase för projekt, förbereder statusuppdateringar och presenterar till lokal ledningsgrupp. Ansvar: Sätta mål för verksamheten avseende kostnadsreduktion och följa upp med ledningsgruppen och andra intressenter. I samarbete med funktionerna inom service identifiera nya kostnadsbesparingar. Vara behjälplig med att räkna på besparingar / business-case för förbättringar och projekt. Säkerställa att besparingar uppdateras i systemet One PUMA Web. Dels genom att själv uppdatera, men även säkerställa att andra delar av verksamheten uppdaterar systemet. Stötta i portföljhantering av våra verksamhetsutvecklingsprojekt. Egenskaper: Mycket bra förmåga att förbereda presentationer och presentera i powerpoint på engelska och svenska. Mycket bra förmåga att analysera / sammanställa information i excel. Grundläggande förståelse för ekonomiska termer och hur man kan ta fram ett business-case. God kommunikationsförmåga i tal och skrift, både på svenska och engelska. Självgående, initiativrik och resultatorienterad. Förståelse för processer inom liknande industri är en fördel. - Erfaranhet av att jobba med business intelligence, tex Power BI är en fördel. Högskoleutbildning, gärna industriell ekonomi eller motsvarande. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

The opportunity We are now looking for a skilled and customer-focused professional to join our HVDC Service team in Ludvika in the role Senior Service Sales Support. In this position you will step into a key role with established customer relationships and strategic responsibilities. You will be responsible for supporting and developing service sales activities, with a strong focus on customer engagement, spare parts tendering, and long-term planning. You will work closely with our local customer centres and act as the first point of contact, ensuring continuity and excellence in service delivery. HVDC technology has been transforming power transmission for over 60 years, enabling efficient long-distance electricity transport and supporting the integration of renewable energy sources. At Hitachi Energy, we are proud to help customers worldwide improve efficiency, reduce emissions, and drive sustainable energy solutions. Does this seem interesting to you? Apply today! Your responsibilities Act as the primary point of contact for local service center, managing communication and coordination. Travel to customer sites to understand operational needs and build tailored service strategies. Collaborate with customers to define long-term investment plans and service solutions. Lead and manage spare parts tendering processes with precision and customer focus. Support the sales team with strategic insights and proactive engagement. Coordinate internally across departments to ensure seamless service execution. Represent Hitachi Energy in customer meetings, driving alignment and satisfaction. Your background A university degree in engineering, business, or a related field. Extensive experience in technical sales, service delivery, or customer relationship management—ideally within the energy or industrial sector. Proven ability to manage and grow customer accounts, with a strong focus on strategic planning and solution development. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Experience working in cross-functional environments and managing complex projects. Structured, proactive, and results-driven approach to work. Fluent in English, both written and spoken; additional languages are a plus. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us We are looking for a new team member to join us and we are interested to learn more about you and what you can contribute with so don’t hesitate to apply even though you don’t meet all requirements. Recruiting Manager Jonny Gustavsson jonny.p.gustavsson@hitachienergy.com, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Ledarna: Frank Hollstedt, +46 107-38 70 43; Unionen: Fredrik Holmgren, +46 107-38 21 85. All other questions can be directed to Talent Acquisition Partner Christian Falevik, Christian.falevik@hitachienergy.com.

Vill du vara med och utveckla Sveriges ledande lokalvårdsverksamhet? Nu söker vi en Strateg inom Verksamhetsutveckling till vårt team inom Operational Excellence (OpEx) i Affärsområde Lokalvård. Affärsområdet erbjuder lokalvårdstjänster till stora som små kunder runtom i Sverige. Med tusentals medarbetare förbättrar vi våra kunders arbetsmiljö varje dag, året om. Vi befinner oss på en spännande utvecklingsresa där digitalisering, innovation, AI och datadrivet beslutsfattande blir allt viktigare för att möta framtidens krav och möjligheter. OpEx är motorn för kontinuerlig utveckling och förbättring inom Affärsområde Lokalvård. OpEx ansvarar bland annat för att: Driva strategiska förändrings- och utvecklingsinitiativ Utveckla och standardisera processer och arbetssätt Identifiera och realisera effektiviserings- och besparingsmöjligheter Implementera digitala lösningar och nya teknologier Säkerställa att verksamheten arbetar datadrivet och med fokus på kundvärde Om rollen Som senior verksamhetsutvecklare arbetar du nära ledningen och verksamheten för att identifiera utvecklingsmöjligheter och driva initiativ och projekt som stärker vår konkurrenskraft och leveransförmåga. Du kommer bland annat att: Leda och driva strategiska utvecklingsprojekt från idé till implementering Analysera verksamhet, processer och nyckeltal för att identifiera förbättringspotential Ta fram beslutsunderlag och rekommendationer till ledning och styrgrupper Stödja organisationen i förändrings- och förbättringsarbete Bidra till utvecklingen av affärsområdets långsiktiga strategi Samarbeta med verksamhetschefer, specialister och andra funktioner inom Coor Vem är du? Vi söker dig som kombinerar analytisk förmåga med ett affärsnära arbetssätt. Du trivs i en roll där du både får tänka strategiskt och bidra till genomförandet. Vi tror att du har: Akademisk examen inom exempelvis ekonomi, industriell ekonomi eller motsvarande Minst fem års dokumenterad erfarenhet från en intern verksamhetsutvecklingsfunktion, management consulting eller motsvarande Erfarenhet av att driva strategiska projekt Stark analytisk förmåga och vana att arbeta datadrivet Vana att arbeta med process- och standardiseringstänk: kan beskriva, förenkla och standardisera hur arbete utförs, inte bara beskriva nuläget Erfarenhet av systematisk problemlösning och kontinuerligt förbättringsarbete (t.ex. enligt A3, PDCA eller DMAIC-modell) Bekväm med att sätta upp, utveckla och arbeta med nyckeltal, med god förståelse för hur man omsätter utfall till handling för att stabilisera och utveckla verksamheten Mycket god kommunikativ förmåga på svenska och engelska Personlighet och förhållningssätt: En passion och driv för operational excellence/lean och tror på människors och verksamheters utvecklingspotential och kraften i standardisering och ständiga förbättringar Intresse och nyfikenhet för att skapa förståelse för verksamheten: metoder, standarder och vad som faktiskt fungerar i drift med trovärdighet hos både arbetsledare och medarbetare Förmåga att bygga förmåga hos andra genom att träna, coacha och utveckla Förmåga att kunna tänka både helhet och detalj: kan översätta övergripande affärsmål till konkret vardag på golvet och tvärtom God kommunikatör: gör det komplexa begripligt för olika målgrupper, från ledning till medarbetare Kan leda genom inflytande snarare än enbart formell auktoritet Pragmatisk problemlösare som förstår att ett förbättringsinitiativ som blir av skapar mer värde och lärdomar än en perfekt lösning som fastnar i design/idé-stadiet Det är starkt meriterande om du har erfarenhet från FM-branschen men inget krav. Vi erbjuder Coor är en långsiktig arbetsgivare som erbjuder utvecklingsmöjligheter i en trygg och innovativ miljö. Vi kombinerar stabiliteten av ett stort bolag med entreprenörsanda och nytänkande. Hos oss arbetar vi aktivt för att skapa en stark servicekultur och engagerar oss i medarbetarnas utveckling. Hos oss gäller: Tillsvidareanställning på heltid med en inledande provanställning på 6 månader Fast lön enligt kollektivavtal samt avtalspension och försäkringar Förmåner som föräldralön och friskvårdsbidrag Utbildnings- och utvecklingsmöjligheter inom din roll Om tjänsten Anställningsform: Tillsvidareanställning Sysselsättningsgrad: Heltid Arbetstid: Kontorstider Startdatum: Enligt överenskommelse Provanställning: 6 månader Bakgrundskontroll kan komma att utföras vid anställning och vi använder personlighetstester, läs mer här: https://www.coor.se/karriar/rekryteringsprocessen/ Övrig information Ansökningsperioden löper över v.27-32. Urvalsarbete påbörjas under v.33. Vi behandlar personuppgifter enligt GDPR och tar endast emot ansökningar via vårt rekryteringssystem. Välkommen med din ansökan! På Coor möter vi varandra med nyfikenhet och värme. Hos oss arbetar människor med olika personligheter, bakgrunder och talanger. Coor är service; vi tar hand om våra kunders fastigheter, lagar mat, städar, välkomnar gäster, levererar post och sköter alla de hundratals Facility Management-tjänster som krävs för att en arbetsplats eller fastighet ska fungera på bästa sätt. Vårt gemensamma uppdrag är att skapa de bästa arbetsmiljöerna i Norden – smarta, hållbara och fyllda med glädje, för både våra kunder och oss själva. Tillsammans skapar vi värde genom att utföra, leda och effektivisera våra kunders serviceverksamheter så att de kan fokusera på vad de gör bäst. Resten tar vi hand om. Genom vår varma kultur och vårt starka samarbete har vi roligare och skapar mer värde för våra kunder. Det ser vi varje dag. Det är därför vi är ett av Nordens ledande företag inom Facility Management.

We are looking for a Service Quality Specialist to join our Nordic Service organization and play a key role in ensuring high-quality, safe, and compliant wind turbine operations across the region. This is an exciting opportunity for an experienced wind turbine technician or QHSE/Quality professional to further develop their career in a regional role. You will work hands-on in the field, apply your expertise in both Quality and HSE, and actively influence how service operations are executed across multiple sites. In this role, you will spend significant time on-site at wind farms and service locations across the Nordic region, working closely with technicians, supervisors, project teams, and subcontractors. Your focus will be to ensure that quality standards, processes, and safety practices are consistently met and continuously improved, while supporting both operational excellence and a strong safety culture. YOUR TASKS Be present on-site at wind farms and service locations, conducting QHSE audits and inspections to ensure both quality standards and safety requirements are met Monitor and improve work quality during maintenance, erection, and commissioning activities, identifying deviations and driving corrective actions Support project-to-service handovers, ensuring that documentation, processes, and turbine quality meet operational standards Coordinate and audit subcontractors, including qualification, performance follow-up, and quality inspections of their work Take an active role in quality topics, including nonconformities, claims, and root-cause analysis, ensuring sustainable solutions Deliver QHSE training, coaching, and toolbox talks, strengthening both quality awareness and safety culture in operational teams Collaborate closely with site teams to improve ways of working, ensuring adherence to procedures, work instructions, and quality requirements Participate in internal and external audits, clearly documenting findings and supporting follow-up actions Contribute to continuous improvement initiatives, helping to raise standards across the region YOUR PROFILE Background as a Wind Turbine Technician (3+ years) or experience in a QHSE / Quality role in an industrial or field-based environment Strong understanding of quality processes (not only HSE), including audits, inspections, and problem-solving methodologies Technical education in Electrical or Mechanical field (apprenticeship or diploma) or a degree in Quality Engineering Comfortable working hands-on in the field, including at heights and in outdoor environments Fluent in English; Nordic language skills are an advantage Valid driving license and willingness to travel extensively across the Nordic region Confident working independently with a structured and solution-oriented mindset Strong communication skills, with the ability to influence teams and promote quality and safety best practices on site What we offer With colleagues based across the globe, joining Nordex is a great opportunity if you enjoy working in a diverse and international environment. Nordex Nordic also offers our employees a variety of benefits to support health, wellbeing and work-life balance. Interested? We are looking forward to hearing from you! Please submit your CV and cover letter in English through the Nordex Career portal by Sunday 2nd of August. Please note that due to the upcoming summer vacation period, the review process may take slightly longer than usual. We expect to begin reviewing applications in approximately 5 weeks, with interviews scheduled shortly thereafter. Kindly note that applications sent via email will not be considered. Questions? Feel free to reach out if you would like to learn more about the role: Michael Rabbolini Head of Commercial Service Nordic mrabbolini@nordex-online.com Kajsa Karlsson People & Culture Coordinator kkarlsson2@nordex-online.com

Company description: NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891, NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 6,000 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 3.3 billion in 2024. www.nkt.com Job description:Do you want to help build a modern, scalable IT support organization that enables a growing global business? As IT Support Manager at NKT, you will lead an engaged team and ensure that our IT services are stable, efficient and ready for the future. This is a key role in our digital transformation and in our mission to enable the green transition. Build and elevate onsite supportIn this role, you will be responsible for managing and developing a skilled onsite support team in Sweden and Denmark. You will promote engagement, teamwork and an environment where team members can thrive and develop. You will also: Maintain high service standards and deliver a satisfying experience for end users Translate business needs into scalable support solutions Implement ITIL processes, knowledge management and ongoing improvements. Build solid relationships with senior management to ensure alignment and trust.   You will report to the Sr. Manager, Global IT Support. The role is based in Karlskrona with occasional travel.   Supportive manager for global onsite supportWe believe you are a structured, communicative and engaging leader who creates clarity, direction and motivation. You enjoy working in an international environment and are skilled at communicating with both technical teams and senior executives. You collaborate effectively, solve challenges and have a continuous improvement mindset. For this role, you should bring: Several years of experience leading people and IT service delivery. Solid understanding of ITIL and modern IT support practices. Broad technical understanding Experience with financial management and budget control.  Fluency in Swedish and English (spoken and written) Shape a scalable, global support organizationNKT is committed to promoting a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work. Join a collaborative, international team where you will contribute to the future operating model of Global IT Support, work closely with leadership of IT Infrastructure   Operations and grow your capabilities in ITIL, automation and service excellence. You’ll gain broad exposure across countries and sites, own impactful initiatives and help secure a stable, modern IT environment that enables NKT’s growth and the green transition. "As a leader in this role, your primary focus will be on inspiring and guiding a multi-site team while promoting collaboration across countries. Building and maintaining close and trusted business relationships with stakeholders, including senior management at various sites, will be essential to ensure alignment and trust. You will bring solid understanding of IT Infrastructure elements and a continuous improvement mindset to ensure service excellence, apply ITIL best practices to standardize processes and deliver operational excellence that supports NKT’s global growth." says Hiring Manager, Jurgita Levandaviciute. Read more about our offer and listen to some voices of NKT Connectors here! We will review applications continuously, but we recommend you apply no later than 2nd of August. An extract from the criminal record, alcohol- and drug tests, medical tests along with personality tests, will be part of our recruitment process.  Please submit your CV and cover letter in English.   Be a Connector of the green tomorrow!   Profile description:Supportive manager for global onsite supportYou are a structured and engaged leader who inspires clarity and momentum. You share factual information in a clear manner with both executives and technical teams, creating robust relationships and ensuring alignment of expectations. You thrive in an international environment, solving challenges collaboratively and supporting continuous improvement. Your approach is creative and forward-thinking, emphasizing high service standards.   Required skills•    Several years leading people and IT service delivery.•    Solid knowledge of ITIL protocols and effective IT support methodologies.•    Broad IT knowledge in Windows, Office 365, Cisco, networks, AD, security, cloud and ITSM.•    Experience developing and executing Service Improvement Plans and Major Incident handling.•    Experience with financial management and budget control in global setups.•    Strong stakeholder management skills and ability to maintain productive business relationships with senior leaders across multiple sites.

Datasamordnare Vill du ha ett jobb där du får arbeta i en av Stockholms viktigaste och mest intressanta miljöer? Vi kommer att tillsätta många spännande roller under våren 2026. Hos CBRE får du en varierad vardag med stort ansvar och möjlighet att utvecklas - vi är ett internationellt bolag med lokal närvaro och stark teamkänsla! CBRE ansvarar för service, underhåll och utveckling av fastigheter - alltid med målet att skapa trygga, effektiva och välfungerande arbetsplatser för våra kunder. Vi jobbar med ständiga förbättringar och smarta lösningar för att leverera hög kvalitet i allt vi gör. Vi är ett värderingsstyrt företag som arbetar utifrån våra värdeord RISE - Respect, Integrity, Service och Excellence. Det är inte bara ord - det är grunden för hur vi samarbetar, kommunicerar och bygger förtroende. Vi söker dig som delar våra värderingar och vill vara med och göra skillnad. Rollen: Vi söker en engagerad och noggrann datasamordnare med erfarenhet inom CAD som vill säkerställa hög kvalitet och struktur i vår informationshantering inom en av våra entreprenader. I denna centrala roll ansvarar du för att både upprätta CAD-ritningar och se till att all teknisk information (data) hanteras korrekt och är tillgänglig. Tjänsten innefattar: Ansvara för en korrekt och tillgänglig informationshantering inom Entreprenaden. Detta inkluderar att säkerställa att den tekniska dokumentationen hanteras strukturerat och enligt fastställda processer. Säkerställa efterlevnad av kvalitetsledningssystem, inklusive dokumenthanteringsplaner och arbetsytor. Du ansvarar även för att följa beställarens gällande rutiner, till exempel för in- och utcheckning av teknisk dokumentation. Samordna och granska inkommande/utgående underlag samt säkerställa att anläggningsdokumentation hanteras enligt definierade processer för granskning. Upprätta och hantera CAD-ritningar och modeller. Du säkerställer att all grafik följer både gällande rätt och interna anvisningar. Du har: Minst 3 års erfarenhet av data samordning inom fastighetsdrift eller bygg- och anläggning. Relevant utbildning och erfarenhet inom CAD (Computer-Aided Design). Kunskap om BIM som förvaltningsmodell. God kunskap om teknisk dokumentation. Erfarenhet av dokumenthanteringssystem (inkl. behörigheter och metadataanvändning). God vana att arbeta med informationssäkerhet. Meriterande: · Erfarenhet av att hantera säkerhetsskyddsklassificerade uppgifter. Vi tror att du är: Serviceinriktad och lösningsfokuserad - du gillar att göra skillnad för kunden Teknisk intresserad och nyfiken på att använda moderna verktyg och metoder Noggrann, metodisk och trygg i din yrkesroll En lagspelare som trivs med att samarbeta och dela kunskap Varmt välkommen att bli en av många proffsiga kollegor som kommer utföra och jobba med ett av Stockholms viktigaste, mest intressanta och utvecklande jobb!Vi erbjuder en omväxlande tjänst med goda utvecklingsmöjligheter. Du kommer att omfattas av vår tjänstepension, våra friskvårdsförmåner och vår Benify-portal mm. Övrigt En del av våra kunder bedriver verksamhet som i vissa fall kräver inplacering i säkerhetsklass och efterföljande registerkontroll i enlighet med Säkerhetsskyddslagen (2018:585 kap. 3). Vi begär utdrag från belastningsregistret för enskild person enligt 9 § 1 stycket lagen (1998:620) om belastningsregister för anställning. Säkerhetsprövning enligt Säkerhetsskyddslagen (2018:585) kan bli aktuellt för vissa kunduppdrag Tjänsten är på 100% och tillsvidare med provanställning. Startdatum för tjänsten är enligt överenskommelse. Vid frågor angående tjänsten vänligen kontakta ansvarig rekryterare Vill du vara med och skapa framtidens fastighetsdrift tillsammans med oss? Välkommen med din ansökan! CBRE är världens största kommersiella fastighets- och investeringsföretag. På CBRE är vår passion att leverera marknadsledande fastighetsrelaterade tjänster som bidrar till våra kunders framgång! CBRE Global Workplace Solutions (GWS) i Sverige är ett affärsområde med ca 650 medarbetare som levererar integrerade tjänster inom fastighetsservice, projekt och rådgivning. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com

NENI Stockholm will open in 2026 as a rooftop Eastern Mediterranean restaurant and bar, located in Kungsholmen, Stockholm. Building on the success of NENI Amsterdam and other NENI venues across Europe, NENI Stockholm will combine vibrant Eastern Mediterranean flavours with a Nordic perspective, a strong sharing philosophy, and a lively, destinationdriven atmosphere. NENI stands for an Eastern Mediterranean kitchen and dining experience rooted in generosity, collaboration, and joy. Food is designed to be shared, enjoyed together, and celebrated. Our motto remains: “Life is beautiful. Be part of it!” The Role As Restaurant Manager of NENI Stockholm, you are the operational leader of the restaurant and one of the key drivers of its overall success. You are responsible for the daytoday operations, guest experience, team leadership, and financial performance of the restaurant and bar. This is a handson, visible leadership role in a highvolume, quality driven environment. You will work closely with the Head Chef, Head bartender, hotel partners, and ownership to build a strong culture, efficient operations, and a memorable guest experience from day one. As an opening Restaurant Manager, you will play a critical role in: ✅ Preopening planning and setup ✅ Recruitment, training, and structuring of the frontofhouse team ✅ Establishing systems, standards, and service culture ✅ Successfully launching and stabilising operations during the first year ✅ Budgeting, forecasting, and cost control ✅ Supplier coordination and operational setup Who are you? ☀️ Fulltime availability ☀️ Proven experience as a Restaurant Manager, or Operations Manager in a highvolume restaurant or bar ☀️ Strong leadership skills with a peoplefocused, coaching mindset ☀️ Passion for hospitality, service excellence, and guest experience ☀️ Solid understanding of restaurant P&L, labour planning, and cost control ☀️ Experience with preopening projects is a strong advantage ☀️ Confident working with POS systems, reservation systems, scheduling tools, and MS Office ☀️ Fluent English (verbal and written); Swedish is a strong plus ☀️ EU nationality or valid work permit for Sweden (applications without a valid work permit cannot be considered)Guest Service Key Responsibilities ☝️ Operations & Guest Experience ☝️ Take full responsibility for daily restaurant and bar operations ☝️ Ensure a consistently high-quality guest experience across lunch, brunch, dinner, bar, and events ☝️ Act as the main presence on the floor during service, leading by example ☝️ Ensure smooth collaboration between frontofhouse, bar and kitchen. ☝️ Handle guest feedback professionally and proactively Leadership & Team Development ➡️ Recruit, onboard, and build a strong front of house team for opening and long-term operations ➡️ Create a positive, inclusive, and performance driven team culture ➡️ Ensure structured training, service standards, and continuous development ➡️ Set clear expectations, follow up on performance, and support internal growth and retention ➡️ Plan staffing, schedules, and shifts in line with business needs and labour targets Financial Control & Administration 🫡 Take responsibility for labour cost, productivity, and payroll planning 🫡 Monitor daily, weekly, and monthly performance vs budget 🫡 Work actively with upselling, revenue optimisation, and cost efficiency 🫡 Ensure correct cash handling, POS procedures, and inventory routines Quality, Safety & Compliance 🎉 Ensure full compliance with Swedish alcohol legislation, health & safety rules, and internal policies 🎉 Maintain high standards for cleanliness, organisation, and workplace safety 🎉 Ensure responsible alcohol service and staff certification where required 🎉 Follow up on routines for opening, closing, and emergency procedures Brand, Events & Collaboration 👯 Act as a brand ambassador for NENI Stockholm internally and externally 👯 Contribute to events, collaborations, popups, and special activations 👯 Work closely with hotel partners to maximise guest flow and synergy 👯 Support marketing, PR initiatives, and content creation through daily operations What’s In It for You? 👇🏼 Fulltime position 👇🏼 Unique opportunity to lead the opening of NENI Stockholm, a highprofile rooftop destination 👇🏼 Competitive salary aligned with experience and responsibility 👇🏼 Pension contributions and holiday pay according to Swedish regulations 👇🏼 Daily staff meals 👇🏼 Generous staff discounts at NENI venues 👇🏼 A dynamic, international, and valuedriven working environment Career Opportunities NENI continues to grow across Europe and beyond. This role offers long‑term development opportunities within the group, including future openings, international projects, and leadership roles. Interested? Please send your application including CV and a short motivation.More details about the recruitment process and timeline will be shared with selected candidate

Handyman till CBRE Vill du arbeta som Handyman i ett globalt företag med stark lokal närvaro och en samarbetsinriktad kultur? Hos CBRE blir du en del av ett engagerat team och arbetar i en varierad roll där kvalitet, service och utveckling står i fokus. Vi tillämpar löpande urval - sök redan idag! Om CBRE CBRE är världens ledande företag inom kommersiella fastigheter och fastighetsrelaterade tjänster, med över 140 000 medarbetare globalt som stödjer kunder i fler än 100 länder. Inom Global Workplace Solutions (GWS) levererar vi integrerade facility management-lösningar till några av världens ledande företag. CBRE är ett värderingsdrivet företag som vägleds av våra kärnvärden RISE: Respect, Integrity, Service och Excellence - värderingar som präglar vår kultur och hur vi arbetar tillsammans. Vi söker nu en Handyman till vårt team på Lindholmen i Göteborg. Du blir en del av ett onsite-team med nära samarbete mellan drift, service och kund, i en modern kontorsmiljö med höga krav på service, säkerhet och kvalitet i det dagliga arbetet. Rollen I rollen som Handyman ansvarar du för enklare underhåll, tillsyn och praktiska insatser i den dagliga driften. Du bidrar till att arbetsmiljön är välfungerande, säker och trivsam för kundens medarbetare och besökare. Ansvarsområden inkluderar: · Enklare reparationer och löpande underhåll i fastigheten. · Tillsyn, rondering och felavhjälpande åtgärder. · Hantering av inkommande felanmälningar. · Kontakt med leverantör och entreprenör vid behov. · Stöd vid projekt, ombyggnationer, möbleringar och andra praktiska moment. · Säkerställande av ordning och reda i allmänna utrymmen och tekniska miljöer. · Medverka i det systematiska brandskyddsarbetet, inklusive SBA-ronderingar, uppföljning och rapportering av avvikelser enligt gällande rutiner och lagkrav. · Fungera som lokal Security Point of Contact (SPOC) och vara kontaktperson i säkerhetsrelaterade frågor gentemot medarbetare, leverantörer och interna säkerhetsfunktioner. · Bidra till att identifiera, rapportera och följa upp säkerhetsrelaterade avvikelser samt driva förbättringsåtgärder. · Bidra till god service och ett professionellt bemötande gentemot kund och användare. Vem du är Vi söker dig som: · Har erfarenhet av en liknande roll inom fastighet, service eller tekniskt underhåll. · Har erfarenhet av SBA-arbete och genomförande av regelbundna säkerhets- och brandskyddsronderingar. · Är praktiskt lagd, självgående och lösning orienterad. · Har ett högt servicetänk och trivs i en roll med många kontaktytor. · Är strukturerad, ansvarstagande och har god samarbetsförmåga. · Behärskar svenska i tal och skrift. Du är serviceinriktad, pålitlig, proaktiv och trivs med att arbeta i en dynamisk miljö. Meriterande Det är meriterande om du har erfarenhet av: · Systematiskt brandskyddsarbete (SBA), brandskyddsronderingar och/eller relevant utbildning inom brandskydd. · Att vara lokal kontaktperson i säkerhetsfrågor, exempelvis som Single Point of Contact (SPOC) eller i liknande säkerhetssamordnande funktion · Erfarenhet från internationella kontorsmiljöer eller större verksamheter med höga krav på säkerhet och efterlevnad. · Utbildning inom brandskydd, säkerhet eller fastighetsdrift. Vi erbjuder · En stabil arbetsgivare med internationell räckvidd och stark närvaro i Norden · En varierad roll med utvecklingsmöjligheter · Konkurrenskraftiga förmåner enligt lokal marknadsstandard · En vardag där service, kvalitet och professionalism står i fokus. Ytterligare information · Omfattning: Heltid (provanställning kan komma att tillämpas) · Placering: Göteborg, Lindholmspiren 11, 417 56 Göteborg, Sweden. · Startdatum: Enligt överenskommelse Sök redan idag - urval sker löpande och tjänsten kan tillsättas innan sista ansökningsdag. Alla kandidater måste ansöka via systemet i enlighet med GDPR-krav. Som en del av rekryteringsprocessen kan bakgrundskontroller komma att genomföras i enlighet med gällande lagstiftning och kundkrav.