Tendium AB

Do you want to join the procurement revolution? Tendium is looking for an Engineering Manager to join the team! ABOUT TENDIUM Tendium is the global pioneer in AI-driven public tender management, transforming how companies discover, analyze, and win government contracts. Our platform turns complex processes into something simple and transparent, empowering businesses to compete fairly for billions in public sector opportunities. We’ve been building our AI-native platform since 2018, leveraging a vast data moat, agentic AI, and tens of thousands of hours of R&D. Today, we serve large numbers of customers across Europe and are rapidly scaling. If you want to know more about our culture and what you can expect when working at Tendium you can read more about it here. THE ROLE As an Engineering Manager at Tendium you will work with your team and contribute to the whole tech org. You'll be responsible for the engineers you lead: their growth, their wellbeing, and their ability to ship reliably. You will of course work closely with the team’s Product Manager to figure out a clear direction for the team. You will also be an active part of our Engineering Management team alongside other EMs, Staff Engineers, our Architect and the VP of Engineering. What you'll do * Build a team culture where people speak up, disagree without fear, and own their mistakes in a no-blame environment. * Coach your engineers with regular 1:1s, clear development plans, and honest feedback that helps them grow and succeed. * Own hiring end to end, from job ad to onboarding to performance discussions. * Protect the team's focus by working with your PM on priorities, making sure the team understands the "why" and having constructive conversations about trade-offs. * Make sure the team lands on sound technical decisions through discussions and bringing in staff engineers or our architect when needed, while giving engineers room to own those calls and grow. * Introduce and sustain shared practices (security, dependencies, ways of working) so they actually stick. * Improve things beyond your own team by driving cross-team initiatives together with the rest of engineering management and sharing what works. * Work hands-on in the team, contributing to the team’s tech and success. WHO YOU ARE * Experienced in leading engineering teams, with a solid technical background that earns engineers' respect. A strong track record of technical leadership as a Tech Lead or in a similar role. * A seasoned people manager with a proven track record of supporting direct reports in their growth and development. You have extensive experience in people management, including performance conversations, salary reviews, recruitment, and building high-performing teams. * Comfortable making unpopular decisions when needed. You’re used to having tough conversations and making trade-offs between tech quality and delivering with speed. * A clear communicator with both engineers and explaining technical solutions at the right level to non-technical stakeholders. * Grounded in agile practices and skilled at facilitating retros and workshops that lead to real results. * Calm in ambiguity; you move things toward clarity rather than waiting for it. * Curious about your own growth, and you ask for feedback and act on it. ABOUT THE TECH ORG Our tech org consists of around 30 developers, PMs and designers divided into four teams sitting closely together on the same floor. We use AI tools and cross-functional collaboration to build new and exciting things with speed. Every other week we have a Show and tell, where we show things we’ve built, celebrate our successes and talk about our failures openly. We share knowledge and learn from each other every day to grow and succeed together. APPLICATION We review applications on a rolling basis and will close the vacancy as soon as the position has been filled. Applications are accepted exclusively through Teamtailor. Please find additional information on our recruitment process here. To make this process even more efficient, feel free to sign in to your Connect profile and add your references at any stage. Ready to make an impact and grow with us? We'd love to hear from you! ---------------------------------------------------------------------------------------------------------------------------------- Equality and inclusion statement At Tendium, we don’t just value diversity, we celebrate it. We’re building a workplace where everyone should feel that they belong, where your voice is heard, and your experiences are respected. Different perspectives fuel our creativity and drive innovation, and we’re always looking for people who can bring something new to the team. Whoever you are, wherever you're from, we’d love to hear from you. Let’s shape the future together.

Do you want to join the technological revolution? Tendium is looking for an ambitious individual in a customer-facing role, ready for the next step in their career! About Tendium Tendium is the global pioneer in AI-driven public tender management, transforming how companies discover, analyse, and win government contracts. Our platform turns complex processes into something simple and transparent, empowering businesses to compete fairly for billions in public sector opportunities. We’ve been building our AI-native platform since 2018, leveraging a vast data moat, agentic AI, and tens of thousands of hours of R&D. Today, we serve large numbers of customers across Europe and are rapidly scaling. If you want to know more about our culture and what you can expect when working at Tendium you can read more about it here. The Job As a Customer Success Manager, you will play a crucial role in ensuring our customers achieve success using our platform. You'll work closely with existing customers in the SME segment to secure renewals and identify opportunities for upselling and cross-selling. This position offers a blend of relationship building and technical support, making sure our customers get the most out of our product. You’ll be part of our sales team, collaborating with marketing, sales, and product teams. We are looking for someone who is comfortable with both hands-on customer support and proactively identifying growth opportunities. As a Customer Success Manager at Tendium, your main focus will be to: Onboard, build and maintain strong relationships with customers to understand their goals, challenges, and pain points. Develop and execute a customer success plan to help customers achieve their desired outcomes and business goals. Provide ongoing support and guidance to customers using our platform. Monitor and analyse customer usage and provide recommendations to improve the adoption and usage of our platform. Engage with customers to ensure that they renew their subscriptions for our platform. Identify upsell and cross-sell opportunities and work with the sales team to close deals. Be the voice of the customer and provide feedback to our product and engineering teams to improve our platform. Collaborate with the marketing team to create customer case studies, testimonials, and other materials that showcase the success of our customers. Resolve customer issues and ensure customer satisfaction. Measure and report on customer success metrics, such as retention rate, customer satisfaction score (CSAT), and net promoter score (NPS). Who We Are Looking For We are looking for someone with experience in a customer success or customer-facing role within the tech or SaaS sector. To excel in this role, we believe you are entrepreneurial, proactive, and skilled at taking initiative and managing your own projects. As a key point of contact for our customers, strong communication and relationship-building abilities are essential. Since you will be working at a leading SaaS company, it's crucial that you can quickly adapt to and stay ahead of the ongoing technical evolution of our product. You Have: Experience in a customer facing role within the SaaS/tech sector. Excellent communication and relationship-building skills. Ability to work independently and manage multiple customer accounts simultaneously. Familiarity with AI technologies and an ability to adapt to new technologies. Strong organisational skills with a keen attention to detail. Proficient in Swedish and in English Experience can come from either a business, sales, customer-facing, operational, or procurement-related background. Bonus (but not mandatory) if you have: Bachelor's degree in business, marketing, or a related field. Experience with Customer Relationship Management (CRM) tools such as HubSpot or Salesforce. Experience in a fast-paced start-up environment. Experience and/or knowledge of public procurement processes. Fluency in Norwegian or any additional European language is a plus. Application We look forward to your application. We recruit on an ongoing basis, so apply as soon as possible. Successful candidates will initially be invited to an initial interview where you will have the opportunity to meet the team. Please find additional information on our recruitment process here. To make this process even more efficient, feel free to sign in to your Connect profile and add your references at any stage. If you’re ready to make an impact and grow with us, we want to hear from you. _______________________ Equality and inclusion statement At Tendium, we value and celebrate diversity. We’re building a workplace where everyone feels that they belong, where your voice is heard, and your experiences are respected. Different perspectives fuel our creativity and drive innovation, and we’re always looking for people who can bring something new to the team. Whoever you are, wherever you're from, we’d love to hear from you. Let’s shape the future together.

Do you want to join the technological revolution? Tendium is looking for a Senior Software Engineer to join the team.  ABOUT TENDIUM Tendium is the global pioneer in AI-driven public tender management, transforming how companies discover, analyze, and win government contracts. Our platform turns complex processes into something simple and transparent, empowering businesses to compete fairly for billions in public sector opportunities. We’ve been building our AI-native platform since 2018, leveraging a vast data moat, agentic AI, and tens of thousands of hours of R&D. Today, we serve large numbers of customers across Europe and are rapidly scaling. If you want to know more about our culture and what you can expect when working at Tendium you can read more about it here. WHAT YOU'LL DO Our Platform team has a broad and exciting ownership. As a member of our Platform team you will build foundational services that all our features need, security and developer experience as well as being in the forefront of AI development. You will make sure that we have the AI tooling we need to build with both speed and quality, and that our platform is secure and easy to monitor and work with. This is a role where you will spend time on building our product and internal tools as well as building SRE guidelines and best practices cross-team. The whole tech organisation consists of approximately 20 engineers split into different teams, where everyone knows each other. TECH STACK: Microservice Architecture. AWS based infrastructure: Fargate, Lambda, SQS, EventBridge, GraphQL, OpenAPI Databases and Querying: DocumentDB (MongoDB), MySQL, S3Tables (Iceberg), OpenSearch, Athena Languages: Python, TypeScript Infrastructure and platform: CDK, Github Actions Observability and tooling: CloudWatch, Aikido, PostHog AI Tooling: Claude Code, Internal MCP Server WHAT YOU'LL BRING: Infrastructure and platform: Hands-on experience with AWS (or equivalent cloud). Containerization (Docker), Infrastructure as Code (CDK or Terraform), and CI/CD pipeline design and maintenance (GitHub Actions). API design and development: Hands-on experience designing and maintaining APIs, including REST (OpenAPI) and GraphQL, with a focus on consistency, versioning, and developer experience. Software engineering: Strong proficiency in Python (or similar), including writing robust, testable, and maintainable code; familiarity with async programming patterns. Architecture: Creating systems that scale both in performance, and maintenance. AI Tooling: Integrates AI tooling effectively into daily workflows. Is actively trying new tooling and following new trends in the AI space. Collaboration and communication: You enjoy collaborating both with your nearest team and with other teams. You are comfortable sharing knowledge and best practices. Site reliability and operations: Experience defining and tracking SLOs/SLIs in large scale systems. Cloud microservices: Hands-on experience building and maintaining microservice architectures using AWS services such as SQS, Lambda, Fargate/ECS (or close equivalents in another cloud). Location: Based in Stockholm, within commuting distance from our office in central Stockholm. Please note: We are currently unable to sponsor visa applications. Therefore, applicants must already have the legal right to work in Sweden. ABOUT THE TECH ORG Our tech org consists of around 30 developers, PMs and designers divided into four teams sitting closely together on the same floor. We use AI tools and cross-functional collaboration to build new and exciting things with speed. Every other week we have a Show and tell, where we show things we’ve built, celebrate our successes and talk about our failures openly. We share knowledge and learn from each other every day to grow and succeed together. APPLICATION. We review applications on a rolling basis and will close the vacancy as soon as the position has been filled. Applications are accepted exclusively through Teamtailor. For more information about what to expect, please read about our recruitment process here. To make this process even more efficient, feel free to sign in to your Connect profile and add your references at any stage. Ready to make an impact and grow with us? We'd love to hear from you! ___________________________________________________ Equality and inclusion statement At Tendium, we don’t just value diversity, we celebrate it. We’re building a workplace where everyone feels that they belong, where your voice is heard, and your experiences are respected. Different perspectives fuel our creativity and drive innovation, and we’re always looking for people who can bring something new to the team. Whoever you are, wherever you're from, we’d love to hear from you. Let’s shape the future together.