Senior Product Manager - Marketplace

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the

world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes

this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five

million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need

brilliant people on board and that’s where you come in. 🚀

• Take ownership of a high-profile marketplace that is a major strategic priority for our product organisation, with significant

potential for growth and optimisation.

• Shape the future of a distinctive B2B2C marketplace, balancing the needs of end-users, customers, partners and our wider

business.

• Work with a high level of autonomy, setting the product direction and deciding how best to turn ambitious commercial goals into

measurable customer outcomes.

• Join an established, collaborative product and engineering team while bringing fresh marketplace, e-commerce and outcome-driven

product management expertise.

As our Senior Product Manager you will own the success and evolution of the marketplace within our platform, where employees

discover, order and/or purchase benefits, services and products from our partners. You will set the marketplace product vision,

strategy and roadmap, turning employee engagement into measurable outcomes such as conversion, repeat use, order value and

revenue. The role combines product leadership with commercial thinking, giving you the opportunity to optimise the existing

marketplace while helping shape new business models and revenue opportunities. Initially focused on the Nordics, you will also

help make the marketplace modular and scalable so that its capabilities can support additional markets and platforms over time.

• Own the marketplace vision, strategy and roadmap, translating employee, customer and commercial needs into clear priorities and

measurable outcomes.

• Define and track key marketplace metrics, using behavioural data, funnel analysis, segmentation and experimentation to improve

conversion, engagement, repeat usage and revenue.

• Lead product discovery through customer research, competitor analysis and opportunity assessment, turning broad challenges into

clear hypotheses, requirements and prioritised initiatives.

• Evolve the marketplace proposition and business model together with Partner Success, identifying and evaluating new commercial

models, product capabilities and revenue opportunities.

• Explore how AI can improve the employee experience through e.g. personalisation, recommendations, smarter search and

conversational support.

• Balance value for employees, clients, suppliers and the business, building business cases and forecasts to guide product

decisions and investment.

• Collaborate with engineering, UX, data, product marketing and commercial teams to take initiatives from discovery and

refinement through delivery, launch and continuous improvement.

• Significant product management experience, ideally five years+, within a digital marketplace, e-commerce platform or another

transaction-focused digital product.

• A strong track record of outcome-driven product management, with accountability for measurable results such as conversion,

engagement, repeat usage, order value or revenue.

• Strong analytical skills and hands-on experience using behavioural data, product analytics, and experimentation to improve

digital customer journeys.

• Experience leading product discovery and turning ambiguous commercial, customer or user challenges into research, hypotheses,

product priorities and actionable roadmaps.

• Commercial acumen, including experience with business cases, forecasting, monetisation or revenue-generating product

capabilities.

• Experience working with multidisciplinary teams in an agile environment, taking products or capabilities from discovery and

prioritisation through launch and iteration.

• Strong stakeholder-management and communication skills, with the ability to align teams, manage trade-offs and lead through

influence.

• A pragmatic, curious and hypothesis-led mindset, combined with active use of AI tools for product research, analysis or

specification work.

Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you

apply.